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} Yacht Marina<br />
number of heavy items to get to your boat can<br />
easily dampen your mood for the rest of the<br />
day. So paying that little bit extra for the berth,<br />
but knowing that you will not have to face<br />
these <strong>issue</strong>s every weekend is well worth it.<br />
Also, returning to a car which has been left in<br />
the sun for a weekend in the blistering summer<br />
sun, is not really appealing.<br />
FACILITIES IN THE BERTHS<br />
Stable electricity, good water pressure<br />
and a decent wifi connection are essential<br />
requirements for a yacht marina.<br />
Modern yachts simply necessitate a good shore<br />
power connection. Depending on the type of<br />
boat, one could need various types of shore<br />
power, and environmentally conscious marinas<br />
might not allow the use of generators for a<br />
lengthened period of time unless absolutely<br />
necessary.<br />
Good quality pressured water is also key to<br />
maintain the boat properly, being able to wash it<br />
well, and fill up the tanks before going out. The<br />
marina tariffs could already include normal use<br />
of such facilities or else demand extra payment<br />
for them. Make sure to check this out properly<br />
before so as to avoid any nasty surprises.<br />
Although not really a boating necessity,<br />
unfortunately, the simplicity of boating needs<br />
to be hindered with internet connections too.<br />
It would be great if your chosen yacht marina<br />
can also offer this necessary commodity. This<br />
can sometimes be useful in order to be able<br />
to go boating for longer periods of time and<br />
still keep in touch with the office, or just to<br />
update your social media fans with your status<br />
or pictures, making them envious of your<br />
yachting life! Power, Water & Wifi are essential<br />
requirements nowadays.<br />
One of the main benefits of berthing in a<br />
marina is that you are constantly connected to<br />
electrical power. In this way, your batteries are<br />
always charged and there is no need to use a<br />
generator.<br />
Having water readily available means that<br />
you can always have your tank full and your<br />
boat clean. One must also check the tariffs<br />
whether they are included in the berthing fee<br />
or whether there are any extra charges.<br />
SERVICES<br />
Time is a constraint for everyone, therefore<br />
being in a marina which is also a one-stop shop<br />
is definitely a plus. Convenient access to all of<br />
the boat owners' needs is essential. Things to<br />
take into consideration are:<br />
• where is the nearest fuel pump-out?<br />
• are there any onsite maintenance facilities?<br />
• can one find mechanics, marine electricians<br />
and other experts readily available on site?<br />
ACCESS TO AMENITIES<br />
Are there nearby restaurants, supermarkets,<br />
pharmacies, clean marina showers, toilets,<br />
ATM's and other essential amenities? These<br />
are all important factors which one needs to<br />
take into consideration especially if you enjoy<br />
spending a number of overnights on your boat.<br />
ACCESS TO GARBAGE DISPOSAL<br />
After a day out at sea, or even if you are staying<br />
on your boat, easily accessible and adequate<br />
waste disposal is important.<br />
HOURS OF OPERATION<br />
A marina should be open on days and at hours<br />
when they are most likely to be needed. Staff<br />
should a lso be available on weekends and<br />
public holidays. There should be overnight<br />
security. It is also important for the marina to<br />
be reachable by phone and marine radio, and<br />
for staff to be around to help you if it is maybe<br />
windy or with a technical problem.<br />
SECURITY<br />
Apart from having security overnight, there are<br />
other factors to take into consideration:<br />
• Does the marina have security gates and an<br />
electronic access control system?<br />
• Are there CCTV cameras that maintain a<br />
record of events at the marina?<br />
• Does the marina have a history of break-ins<br />
or damage to vessels?<br />
• Does the marina hold keys to vessels, and is<br />
there a procedure for signing keys in and out?<br />
Asking these questions, and knowing what<br />
security measures are in place, will help you<br />
put your mind at rest, that you and your boat<br />
are safe.<br />
EXPERIENCE AND KNOWLEDGE<br />
OF STAFF<br />
The staff managing the marina must be credible<br />
and can put you at ease. You must ensure that<br />
the staff working there have a passion for boats<br />
and are knowledgeable enough to be able to<br />
help you and advise you on your daily needs,<br />
whether they are maintenance <strong>issue</strong>s or even<br />
suggestions to make your trips more enjoyable.<br />
Passion plays a very important part in the<br />
marina and boating industries, and a marina<br />
run by experienced boaters will reflect the<br />
need of the boaters.<br />
EMERGENCY RESPONSE<br />
PROCEDURES<br />
It is important to check what happens in an<br />
emergency and whether there are the correct<br />
response procedures in place in the case of a:<br />
• Medical Emergency: All the staff should<br />
be trained in emergency first aid and there<br />
should also be the required first aid kit on<br />
site including a Defibrillator and Oxygen.<br />
• Fire Emergency: Marinas are also required<br />
to have fire extinguishers, fire hose reels and<br />
hydrants. Fire and emergency drills should<br />
also be held on a regular basis so as to test<br />
these procedures.<br />
• Fuel Spills: For fuel spills, marinas are<br />
required to have spill response kits on site<br />
which include booms and absorbent pads to<br />
contain and address the <strong>issue</strong>s.<br />
• Storms: It is important to ask how the marina<br />
has faired through any strong storms in the<br />
past, and what their response was. Also, how<br />
vulnerable they are for future storms.<br />
ENVIRONMENTALLY FRIENDLY<br />
Boating relies on the environment, and since<br />
marinas are vulnerable to the effects of climate<br />
change, they should have a responsibility to<br />
protect the environment with their operating<br />
practices as well as to promote environmentally<br />
sustainable boating. Ask questions, and make<br />
sure that the marina which you choose to use<br />
is environmentally friendly.<br />
RECIPROCAL ARRANGEMENTS<br />
Cruising is fun and a great way to enjoy your<br />
boat. Ask whether the marina has any reciprocal<br />
berthing arrangements with other nearby<br />
marinas, where you could berth for a couple of<br />
nights at another marina at a discount.<br />
ACCREDITATION AND AWARDS<br />
Accreditation is a sure way of knowing what<br />
type of service a marina provides. In the same<br />
way, which hotels have a star rating so as to<br />
categorize them, marinas have a Gold Anchor<br />
Standard. Under this standard, marinas are<br />
accredited against a strict and comprehensive<br />
set of criteria that covers the physical facility,<br />
its amenities and the services provided by the<br />
marina management.<br />
Accreditation and awards are an important<br />
reflection of a marina's commitment to quality<br />
and customer service. By readily submitting<br />
themselves to third-party reviews, the marina<br />
demonstrates its commitment to consistent<br />
quality and service.<br />
VALUE FOR MONEY<br />
This last factor depends on both the budget<br />
and the boat owner's need. Marina fees<br />
reflect the location, services available,<br />
security, convenience, and a number of other<br />
considerations, mainly mentioned above. MS<br />
Courtesy: Boatcare Ltd<br />
Portomaso Marina Malta:<br />
a Five Gold Anchors Destination<br />
www.mbrpublications.net } 49