International Security Journal - August 2019 - Special Report
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special report knowledge partner<br />
any of the primary NVRs fail, a standby NVR is<br />
activated. The primary NVRs and standby NVR<br />
continuously monitor one another to quickly<br />
respond to problems, reducing the risk of data<br />
loss and decreasing failover response times.<br />
• With native dual power supply on key models,<br />
users are protected against power supply<br />
failure. Should one power supply fail, the<br />
second one continues to power the NVR<br />
without any degradation in service. When the<br />
failed power supply unit (PSU) is replaced, a<br />
spare PSU reverts to redundant operation.<br />
The core of any peace of mind: the technology<br />
However, at its core, IDIS believes that truly eliminating<br />
risk and worry in video surveillance starts with factoring<br />
in origin, reliability, ease-of-use and installation,<br />
warranties, interoperability and forward/backward<br />
compatibility. As such, the peace of mind that comes<br />
with the IDIS Total Solution begins in Seoul, Korea. IDIS’<br />
ground-breaking DirectIP technology is at the heart of the<br />
IDIS Total Solution for video surveillance. From capture,<br />
through recording and on to display, DirectIP cameras,<br />
recorders and monitors (as well as switches, accessories,<br />
feature sets and software) are designed, developed<br />
and manufactured in Korea, where the company was<br />
founded and is headquartered. This allows partners and<br />
customers to know their IDIS DirectIP video surveillance<br />
technology avoids many risks related to external sourcing<br />
manufacturing, eliminating emerging security concerns<br />
and immunising IDIS users from uncertainties related to<br />
pricing, supply and longterm maintenance and support<br />
related to current trade tensions (and tariff impact) and a<br />
predicted expansion of existing US government bans on<br />
Chinese surveillance technology manufacturers.<br />
Additionally, IDIS’ full control of their product development<br />
and manufacturing lifecycle (while maintaining ONVIF<br />
compatibility and robust integrations) means they can<br />
guarantee quality control, interoperability and forward/<br />
backward compatibility (as long as seven years in either<br />
direction) like no other surveillance manufacturer today.<br />
This allows IDIS to provide unparalleled customer support<br />
(with a dedicated support centre near Dallas, Texas for<br />
North American partners and customers) and some of the<br />
longest warranties in the industry (including the industry’s<br />
longest NVR guarantee). With DirectIP’s award-winning<br />
plug-and-play installation, ease of use (including SmartUX<br />
controls, named a <strong>Security</strong> Products “New Product of the<br />
Year” when they debuted for the way they revolutionised<br />
PTZ operator experience and effectiveness), dozens of<br />
headaches, risks and unnecessary costs related to the<br />
installation, use, training and maintenance of your video<br />
surveillance systems simply disappear.<br />
Notes Keith Drummond, Senior Director of IDIS America:<br />
“The IDIS approach is one of partnership, first and<br />
foremost. Partnership with our integrator and installer<br />
partners, of course, but also, by extension, with our<br />
end users. We maintain an ongoing feedback loop with<br />
the market and that allows us to channel our industryleading<br />
R&D efforts and investments not just into<br />
innovation and the ‘specs arms race,’ but into the specific<br />
innovations—some headline making, some not—our users<br />
are saying they need to make their jobs easier, improve<br />
their surveillance outcomes and address the kinds of<br />
headaches and threats that keep them up at night.<br />
It’s easy to make and brand a ‘cybersecurity solution,’ and<br />
call it a day, but that’s not the IDIS way. We’ve developed,<br />
over time, one of the most comprehensive and multifaceted<br />
sets of tools, features, and guarantees to help our<br />
partners sleep at night and focus on what matters—using<br />
our technology to keep their charges safe and secure. It’s<br />
what we’ve been doing and what we’ll continue to do as<br />
long as we’re out here in the market.”<br />
46 | Isj