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International Security Journal - August 2019 - Special Report

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special report knowledge partner<br />

any of the primary NVRs fail, a standby NVR is<br />

activated. The primary NVRs and standby NVR<br />

continuously monitor one another to quickly<br />

respond to problems, reducing the risk of data<br />

loss and decreasing failover response times.<br />

• With native dual power supply on key models,<br />

users are protected against power supply<br />

failure. Should one power supply fail, the<br />

second one continues to power the NVR<br />

without any degradation in service. When the<br />

failed power supply unit (PSU) is replaced, a<br />

spare PSU reverts to redundant operation.<br />

The core of any peace of mind: the technology<br />

However, at its core, IDIS believes that truly eliminating<br />

risk and worry in video surveillance starts with factoring<br />

in origin, reliability, ease-of-use and installation,<br />

warranties, interoperability and forward/backward<br />

compatibility. As such, the peace of mind that comes<br />

with the IDIS Total Solution begins in Seoul, Korea. IDIS’<br />

ground-breaking DirectIP technology is at the heart of the<br />

IDIS Total Solution for video surveillance. From capture,<br />

through recording and on to display, DirectIP cameras,<br />

recorders and monitors (as well as switches, accessories,<br />

feature sets and software) are designed, developed<br />

and manufactured in Korea, where the company was<br />

founded and is headquartered. This allows partners and<br />

customers to know their IDIS DirectIP video surveillance<br />

technology avoids many risks related to external sourcing<br />

manufacturing, eliminating emerging security concerns<br />

and immunising IDIS users from uncertainties related to<br />

pricing, supply and longterm maintenance and support<br />

related to current trade tensions (and tariff impact) and a<br />

predicted expansion of existing US government bans on<br />

Chinese surveillance technology manufacturers.<br />

Additionally, IDIS’ full control of their product development<br />

and manufacturing lifecycle (while maintaining ONVIF<br />

compatibility and robust integrations) means they can<br />

guarantee quality control, interoperability and forward/<br />

backward compatibility (as long as seven years in either<br />

direction) like no other surveillance manufacturer today.<br />

This allows IDIS to provide unparalleled customer support<br />

(with a dedicated support centre near Dallas, Texas for<br />

North American partners and customers) and some of the<br />

longest warranties in the industry (including the industry’s<br />

longest NVR guarantee). With DirectIP’s award-winning<br />

plug-and-play installation, ease of use (including SmartUX<br />

controls, named a <strong>Security</strong> Products “New Product of the<br />

Year” when they debuted for the way they revolutionised<br />

PTZ operator experience and effectiveness), dozens of<br />

headaches, risks and unnecessary costs related to the<br />

installation, use, training and maintenance of your video<br />

surveillance systems simply disappear.<br />

Notes Keith Drummond, Senior Director of IDIS America:<br />

“The IDIS approach is one of partnership, first and<br />

foremost. Partnership with our integrator and installer<br />

partners, of course, but also, by extension, with our<br />

end users. We maintain an ongoing feedback loop with<br />

the market and that allows us to channel our industryleading<br />

R&D efforts and investments not just into<br />

innovation and the ‘specs arms race,’ but into the specific<br />

innovations—some headline making, some not—our users<br />

are saying they need to make their jobs easier, improve<br />

their surveillance outcomes and address the kinds of<br />

headaches and threats that keep them up at night.<br />

It’s easy to make and brand a ‘cybersecurity solution,’ and<br />

call it a day, but that’s not the IDIS way. We’ve developed,<br />

over time, one of the most comprehensive and multifaceted<br />

sets of tools, features, and guarantees to help our<br />

partners sleep at night and focus on what matters—using<br />

our technology to keep their charges safe and secure. It’s<br />

what we’ve been doing and what we’ll continue to do as<br />

long as we’re out here in the market.”<br />

46 | Isj

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