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Magento vs Demandware

i95dev has discussed the 5 key differences between Demandware and magento eCommerce. Learn which platform satisfies your specific business needs.

i95dev has discussed the 5 key differences between Demandware and magento eCommerce. Learn which platform satisfies your specific business needs.

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The support and flexibility offered by <strong>Demandware</strong> look great for any e-commerce business. However,<br />

it comes with a heavy price tag, which is a huge drawback for small and medium-sized e-commerce<br />

operations looking for a scalable e-commerce platform option.<br />

<strong>Magento</strong>: The platform of <strong>Magento</strong> is renowned for the eco-system of support services it has in place<br />

and the level of support it provides even deals with serious code issues which are very important for<br />

the smooth running of e-commerce operations.<br />

Apart from that, <strong>Magento</strong> even offers services such as:<br />

<br />

<br />

<br />

<br />

Purchase mails email management<br />

Options for the customer service representatives to input orders through backend which is a<br />

huge advantage to reducing the scope for manual errors if bi-directional sync between<br />

<strong>Magento</strong> and ERP is made<br />

Excellent built-in visual merchandising after <strong>Magento</strong> acquired Ontap Visual merchandizer<br />

extension<br />

Customized coupons<br />

The clear advantage <strong>Magento</strong> has over <strong>Demandware</strong> is the number of features available to e-<br />

commerce players without being too costly and taking a toll on their economies.<br />

Customizations<br />

<strong>Magento</strong>: Customization includes overall store interface including themes as well as the backend.<br />

<strong>Magento</strong> opens up the code to make any necessary changes to it. With the presence of a large agency<br />

network and a thriving community, it is very easy to make these visual changes.<br />

<strong>Demandware</strong>: While <strong>Demandware</strong> also provides flexibility to customize the platform, it is nowhere<br />

near to that of <strong>Magento</strong>. <strong>Demandware</strong> team must approve any changes made on the platform. The<br />

community and the agencies for <strong>Demandware</strong> are limited and hence, the resources are rarely making<br />

them costly.<br />

Community<br />

<strong>Magento</strong>: <strong>Magento</strong> enjoys the benefits of having a large community. The community edition of<br />

<strong>Magento</strong> has given eCommerce players the flexibility to make any necessary changes. Today, this<br />

community grew to more than a hundred thousand community members. The sheer amount of value<br />

you can derive from this community is overwhelming.<br />

<strong>Demandware</strong>: <strong>Demandware</strong>, on the other hand, has a limited number of registered agencies who can<br />

help you make changes to the platform. The resources with <strong>Demandware</strong> expertise are expensive ones<br />

and it is hard to find quality consultants, who can help you improve your platform.<br />

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