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12 | November 14, 2019 | the frankfort station news<br />
frankfortstationdaily.com<br />
Eye care center introduces on-site cataract surgery<br />
Nuria Mathog, Editor<br />
Staff members at Multack Eye Care’s Frankfort location pose in front of the Laser and Cataract Institute, which offers on-site cataract surgery<br />
for patients. Photos by Nuria Mathog/22nd Century Media<br />
Multack Eye Care is taking<br />
the next step forward<br />
in expanding its services<br />
by providing on-site cataract<br />
surgery to patients at its<br />
Frankfort location.<br />
Since the business first<br />
opened in Frankfort around<br />
four years ago, it has grown<br />
from five to approximately<br />
30 employees. Today, the<br />
practice serves roughly<br />
28,000 patients between<br />
its Frankfort and Olympia<br />
Fields facilities and offers<br />
three fully accredited surgical<br />
suites in the Laser and<br />
Cataract Institute downstairs,<br />
Dr. Sam Multack<br />
said.<br />
“When you look at the<br />
data for cataract surgery,<br />
about 60 to 70 percent of<br />
the time, people were hitting<br />
the target they were<br />
supposed to,” Multack said.<br />
“That’s terrible, that that<br />
was the standard. So our<br />
goal was we want to be 95<br />
percent or better. And it took<br />
a lot of equipment, a lot of<br />
investment, but we finally<br />
got there, and that’s really<br />
what sets us apart.”<br />
By providing surgery<br />
on-site, rather than having<br />
patients undergo the procedure<br />
at regional hospitals,<br />
the eye care center aims to<br />
bring prices down significantly<br />
for patients, all while<br />
providing them with a comfortable<br />
experience, Multack<br />
said.<br />
“The way we do it is a<br />
little bit different,” he said.<br />
“We use no needles, no<br />
injections, no stitches, no<br />
patches. So, it’s painless.<br />
You don’t see instruments,<br />
you don’t feel instruments.<br />
And it takes about 10 minutes.”<br />
Multack, a current Frankfort<br />
resident, comes from a<br />
family passionate about eye<br />
care: he is the son of an ophthalmologist<br />
and the grandson<br />
of an optometrist. His<br />
office has invested heavily<br />
in advanced diagnostic<br />
technology and provides<br />
multiple measurement modalities<br />
— using different<br />
machines to take measurements<br />
of the length and curvature<br />
of a patient’s eye —<br />
to ensure that goals are met<br />
and that patients receive a<br />
high quality of care.<br />
“You come in for cataract<br />
surgery, in the operating<br />
room, we can take a picture<br />
of your eye that we can print<br />
out for everyone,” Multack<br />
said. “We bring in a surgical<br />
microscope, and we can<br />
treat astigmatism or abnormal<br />
curvature with that machine.<br />
There’s 17 of these in<br />
the country, and we’re the<br />
only one in Illinois with it.”<br />
Lisa Tepper, director of<br />
marketing and practice liaison,<br />
said what sets Multack<br />
Eye Care apart is its dedication<br />
to striving for “perfection<br />
for each patient,”<br />
and much of the practice’s<br />
growth has been through referrals<br />
and word of mouth.<br />
“We invest a lot back into<br />
the business,” Tepper said.<br />
“And so, we really try to<br />
buy the best equipment for<br />
patients and we always continually<br />
put them first. It’s a<br />
really different kind of practice.<br />
I’ve been in the industry<br />
for 15 years, and I saw<br />
how different they were.<br />
And so, I left my corporate<br />
job to go and work for this<br />
individual family practice.”<br />
Tepper said the clinic<br />
aims to provide an environment<br />
in which patients feel<br />
prioritized, and many of the<br />
exam rooms feature large<br />
Multack Eye Care doctors (left to right) Gary Yong, Athanasios Marneris and Sam<br />
Multack stand in one of the operating rooms.<br />
monitors that allow patients<br />
to learn more about their<br />
conditions or about the surgical<br />
process.<br />
“If you look through our<br />
reviews, a lot of people talk<br />
about how they’ve given the<br />
time,” Tepper said. “They’re<br />
not feeling rushed. They’re<br />
given the time to answer<br />
their questions. They feel<br />
comfortable.”