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November/December 2019

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FIT Show 2020 Interview<br />

glass processing machinery and lifting<br />

equipment. However, it’s the presence of smart<br />

home technology that we are anticipating will see<br />

the biggest increase.<br />

“Don’t waste time – and money – visiting multiple<br />

suppliers at different times throughout the year –<br />

see them all at FIT Show, side-by-side”<br />

Brands such as Smart Ready, Brisant and MACO<br />

really set the bar high at FIT Show <strong>2019</strong>, but I’m<br />

predicting that we’ll see it raised even higher in<br />

2020 in terms of both the stands and the<br />

advances in technology that are showcased. I’m<br />

predicting a more prominent display of both<br />

smart home technology and the use of virtual<br />

reality (VR) technology as a mechanism to bring<br />

projects and products to life for homeowners.<br />

And it’s not just our exhibitors that are embracing<br />

technology. As event organisers we are constantly<br />

looking at ways to enhance the show experience<br />

for our exhibitors and visitors. We’ve implemented<br />

new scanning systems to help capture data and<br />

have added the ability for people to register for the<br />

show via social media to speed up the process.<br />

We’re also going to be making our seminars more<br />

interactive by introducing audience polls and<br />

have been exploring beacon and app technology<br />

as a further mechanism to engage with our<br />

audience and help them get the most out of the<br />

show when they’re on site.<br />

TI: Last year’s show had strong installer<br />

focus, how will you develop this for 2020?<br />

NW: We know that time is precious and that time<br />

at FIT Show means time off the tools for installers.<br />

It’s absolutely vital that the show delivers value<br />

for everyone that visits and it’s our job to plan the<br />

right show features, attract the right brands and<br />

content to meet the needs of our core audiences.<br />

We spend a lot of time planning and developing<br />

every element of the show to do just that.<br />

Exclusive show offers, a new and improved<br />

Installer Trail, increased demos and refreshed<br />

content are just some of the things that installers<br />

can expect when we open the doors on FIT Show<br />

2020 next May.<br />

TI: How is the seminar programme<br />

developing? What topics will you be<br />

shining a light on for installers?<br />

NW: We are once again working with 12th Man<br />

Solutions to help develop the learning<br />

programmes for FIT Show 2020. The <strong>2019</strong><br />

programme was CPD certified for the first time,<br />

the quality of content and speakers was the best<br />

yet, but we are committed to building on this for<br />

2020 and beyond.<br />

<strong>2019</strong>’s learning programme was made up of over<br />

20 hours of learning content, with 50 sessions that<br />

were developed to reflect the wants and needs of<br />

the industry, as well as our broadened audience.<br />

Much like <strong>2019</strong>, sessions at FIT Show 2020 will<br />

tackle key industry issues such as the skills gap,<br />

mental health in construction, legislative<br />

changes, eco developments and smart<br />

technology. The schedule will offer practical<br />

advice through workshops, business clinics and<br />

practical product demonstrations.<br />

TI: There’s a real push to professionalise<br />

and raise standards across all sectors in<br />

construction; what role do you feel<br />

exhibitions can play in this?<br />

NW: There is so much contradictory information<br />

out there in terms of which qualifications are<br />

required on site, what the best training routes<br />

are, how to retrain or upskill. FIT Show is the best<br />

platform to bring together all of the key training<br />

providers, professional bodies and industry<br />

experts to collaborate, advise, debate and<br />

showcase the various options for installers.<br />

Our Skills Thursday launch in <strong>2019</strong> created a<br />

stage for the skills debate and this will return in<br />

2020. We want to represent all of the key training<br />

and qualification providers and are working<br />

alongside the likes of Building our Skills, the GGF,<br />

FIT for Trade, GQA, FENSA and Certass to ensure<br />

that we are delivering the right content for our<br />

audience and showcasing all of the routes that<br />

are available to them. Anything that raises<br />

standards and quality across the industry should,<br />

and will, be supported by FIT Show.<br />

TI: Do you feel the glazing sector is slowly<br />

changing some of the outdated<br />

perceptions the public and in some cases<br />

clients / building owners might have of it?<br />

Or are we still some way off?<br />

NW: I believe that we have come a long way from<br />

the cliched ‘double glazing’ image of the early<br />

2000s. The prominence of social media and<br />

review platforms such as Check A Trade, Google<br />

Reviews and such-like have made it very difficult<br />

for brands to deliver a poor service without the<br />

homeowner taking control and shaming them on<br />

these channels.<br />

The recent TV campaign by FENSA is a great<br />

example of how we, as an industry, are pushing to<br />

raise standards and to create trust and<br />

transparency with homeowners. There are so<br />

many fantastic companies out there and we must<br />

work together to shine a light on the poor ones<br />

with the aim of eradicating them altogether.<br />

TI: If it comes to a toss-up between<br />

earning money on a project or visiting an<br />

exhibition, most installers would opt for<br />

the former, but what would your message<br />

be to attract them to the FIT Show 2020?<br />

NW: My message to installers about the reasons<br />

to take time off the tools to visit FIT Show 2020<br />

are very simple; FIT Show is your one-stop-shop<br />

to meet with every link in the supply chain at<br />

once. Don’t waste time – and money – visiting<br />

multiple suppliers at different times throughout<br />

the year – see them all at FIT Show, side-by-side.<br />

Further info on FIT Show 2020<br />

www.fitshow.co.uk<br />

@fitshow<br />

20 TINOV/DEC <strong>2019</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

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