November/December 2019
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FIT Show 2020 Interview<br />
glass processing machinery and lifting<br />
equipment. However, it’s the presence of smart<br />
home technology that we are anticipating will see<br />
the biggest increase.<br />
“Don’t waste time – and money – visiting multiple<br />
suppliers at different times throughout the year –<br />
see them all at FIT Show, side-by-side”<br />
Brands such as Smart Ready, Brisant and MACO<br />
really set the bar high at FIT Show <strong>2019</strong>, but I’m<br />
predicting that we’ll see it raised even higher in<br />
2020 in terms of both the stands and the<br />
advances in technology that are showcased. I’m<br />
predicting a more prominent display of both<br />
smart home technology and the use of virtual<br />
reality (VR) technology as a mechanism to bring<br />
projects and products to life for homeowners.<br />
And it’s not just our exhibitors that are embracing<br />
technology. As event organisers we are constantly<br />
looking at ways to enhance the show experience<br />
for our exhibitors and visitors. We’ve implemented<br />
new scanning systems to help capture data and<br />
have added the ability for people to register for the<br />
show via social media to speed up the process.<br />
We’re also going to be making our seminars more<br />
interactive by introducing audience polls and<br />
have been exploring beacon and app technology<br />
as a further mechanism to engage with our<br />
audience and help them get the most out of the<br />
show when they’re on site.<br />
TI: Last year’s show had strong installer<br />
focus, how will you develop this for 2020?<br />
NW: We know that time is precious and that time<br />
at FIT Show means time off the tools for installers.<br />
It’s absolutely vital that the show delivers value<br />
for everyone that visits and it’s our job to plan the<br />
right show features, attract the right brands and<br />
content to meet the needs of our core audiences.<br />
We spend a lot of time planning and developing<br />
every element of the show to do just that.<br />
Exclusive show offers, a new and improved<br />
Installer Trail, increased demos and refreshed<br />
content are just some of the things that installers<br />
can expect when we open the doors on FIT Show<br />
2020 next May.<br />
TI: How is the seminar programme<br />
developing? What topics will you be<br />
shining a light on for installers?<br />
NW: We are once again working with 12th Man<br />
Solutions to help develop the learning<br />
programmes for FIT Show 2020. The <strong>2019</strong><br />
programme was CPD certified for the first time,<br />
the quality of content and speakers was the best<br />
yet, but we are committed to building on this for<br />
2020 and beyond.<br />
<strong>2019</strong>’s learning programme was made up of over<br />
20 hours of learning content, with 50 sessions that<br />
were developed to reflect the wants and needs of<br />
the industry, as well as our broadened audience.<br />
Much like <strong>2019</strong>, sessions at FIT Show 2020 will<br />
tackle key industry issues such as the skills gap,<br />
mental health in construction, legislative<br />
changes, eco developments and smart<br />
technology. The schedule will offer practical<br />
advice through workshops, business clinics and<br />
practical product demonstrations.<br />
TI: There’s a real push to professionalise<br />
and raise standards across all sectors in<br />
construction; what role do you feel<br />
exhibitions can play in this?<br />
NW: There is so much contradictory information<br />
out there in terms of which qualifications are<br />
required on site, what the best training routes<br />
are, how to retrain or upskill. FIT Show is the best<br />
platform to bring together all of the key training<br />
providers, professional bodies and industry<br />
experts to collaborate, advise, debate and<br />
showcase the various options for installers.<br />
Our Skills Thursday launch in <strong>2019</strong> created a<br />
stage for the skills debate and this will return in<br />
2020. We want to represent all of the key training<br />
and qualification providers and are working<br />
alongside the likes of Building our Skills, the GGF,<br />
FIT for Trade, GQA, FENSA and Certass to ensure<br />
that we are delivering the right content for our<br />
audience and showcasing all of the routes that<br />
are available to them. Anything that raises<br />
standards and quality across the industry should,<br />
and will, be supported by FIT Show.<br />
TI: Do you feel the glazing sector is slowly<br />
changing some of the outdated<br />
perceptions the public and in some cases<br />
clients / building owners might have of it?<br />
Or are we still some way off?<br />
NW: I believe that we have come a long way from<br />
the cliched ‘double glazing’ image of the early<br />
2000s. The prominence of social media and<br />
review platforms such as Check A Trade, Google<br />
Reviews and such-like have made it very difficult<br />
for brands to deliver a poor service without the<br />
homeowner taking control and shaming them on<br />
these channels.<br />
The recent TV campaign by FENSA is a great<br />
example of how we, as an industry, are pushing to<br />
raise standards and to create trust and<br />
transparency with homeowners. There are so<br />
many fantastic companies out there and we must<br />
work together to shine a light on the poor ones<br />
with the aim of eradicating them altogether.<br />
TI: If it comes to a toss-up between<br />
earning money on a project or visiting an<br />
exhibition, most installers would opt for<br />
the former, but what would your message<br />
be to attract them to the FIT Show 2020?<br />
NW: My message to installers about the reasons<br />
to take time off the tools to visit FIT Show 2020<br />
are very simple; FIT Show is your one-stop-shop<br />
to meet with every link in the supply chain at<br />
once. Don’t waste time – and money – visiting<br />
multiple suppliers at different times throughout<br />
the year – see them all at FIT Show, side-by-side.<br />
Further info on FIT Show 2020<br />
www.fitshow.co.uk<br />
@fitshow<br />
20 TINOV/DEC <strong>2019</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST