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November/December 2019

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I<br />

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Editor’s Comment<br />

MATT DOWNS<br />

EDITORIAL DIRECTOR<br />

MATTDOWNS@MEDIA-NOW.CO.UK<br />

07963 330774<br />

We’ve got a number of interviews in this issue alongside our usual<br />

top tips, project guidance and round-up of new products.<br />

With FIT Show set to run annually from 2020, we caught up with show<br />

Director Nickie West to hear what this new proposition will mean for<br />

visitors to the event and where exhibitions fit in today’s market. As<br />

Nickie explained: “We know that time is precious and that time at FIT<br />

Show means time off the tools for installers. It’s absolutely vital that<br />

the show delivers value for everyone that visits and it’s our job to plan<br />

the right show features, attract the right brands and content to meet<br />

the needs of our core audiences.” Read how the team have done this<br />

and so much more from p18.<br />

Cover image courtesy of Eurocell: Read our interview with Chris Coxon p30 and<br />

take a look at our guide to installing Eurocell’s Roomline skirting on p66.<br />

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This month TI also caught up with Jamie Roach, Director of Certass<br />

approved installer Hanney Glazed to hear about the sort of projects he<br />

gets involved with, dealing with difficult customers and the positives<br />

and negatives of running an installation business in today’s market. As<br />

Jamie told us: “In this industry you have to take the difficult jobs with<br />

the easier ones and always learn from the positives and the<br />

negatives.” Read our full interview with Jamie from p26.<br />

Elsewhere in this issue, we put the questions to Chris Coxon of Eurocell<br />

(p30) discussing the current trends in the market and the pressures<br />

and opportunities facing installers. As Chris explained: “The installers<br />

who are most successful are the more professional ones. By<br />

professional I mean those who focus on selling benefits, produce full<br />

quotations and follow them up, who commit to dates and complete<br />

projects on time and on budget.”<br />

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PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST<br />

NOV/DEC <strong>2019</strong> TI3

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