publication

Warranty applications
Structural Glazing applications are typically high
profile buildings and structures. Because of this, and
the obvious risks involved, AFTC’s customers can apply
for warranties on their applications. If a warranty is
issued highly depends on the project, the location and
the approval of the AFTC Head office. To obtain these
warranties, the customer will need to follow the steps
as shown in the Warranty Business Map;
When all steps are fulfilled and the required
paperwork has been arranged, AFTC will grant
a written warranty on the application. For more
information concerning warranties in structural
glazing, please contact your AFTC Representative.
Facade building
The difference between structural glazing and façade
panels is the material the panel is made of. Where
in structural glazing the panel obviously is made of
glass, in facades, the panel can be made of different
materials. In most cases an aluminium composite or
sandwich panel is used but wood or plastic can also
be used in the manufacturing of these panels. The
requirements concerning warranty are the same as
for Structural Glazing applications
Products: SC12G, SC12W, SC12B
AFTC Warranty Business Process Map
Only once for System Business
At system designer
Steps
First
Customer
visit
Samples for
Tesng at
laboratory
Build
Prototype
at
customer
Equipment
for
producon
Audit
Producon
by AFTC/
Instute
Producon
finished
Customer
project
Inspecon
Data
Project
specs.
Drawings
etc..
Representave
Substrates
Go/No Go
details
Prototype
Producon
site. Signing
contract for
warranty
Producon
data
Complete
package
producon
data
Inspecon
reports
1,3,5 years
to AFTC
Result
Project
Timing
Go/No Go
project
Go/No Go
Equipment,
maunals &
training
Product
delivery
Audit
report
Sign Final
warranty
Timeline
8-10 weeks aer signing for the project
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