Creative Sensory Catalogue 2023

Our
Maintenance
Packages
Call Out
Initial site visit and assessment of equipment.
Annual Room Service
Preventative annual on-site service visit. Deep
clean & Sanitize all equipment. Check all
equipment is working to standard as delivered.
This will be available 12 months after original
installation or 3 months after cover purchased.
Extended Warranty
12 Months after Annual Room Service
(applicable to all works carried out)
Telephone Support
We provide a telephone line where good
advice is only a phone call away. We can fix
many simple problems over the phone.
On-Site Support
Provide on-site engineer to repair or replace faulty
components at an agreed time, within 7 working
days of notification and diagnosis ofa fault,
subject to availability of parts from its suppliers.
Bronze Package Silver Package Gold Package
Max 2 visits per year
Multi-Sensory Environments | Causeway Care Plans
Water change/ treatment – bubble
columns & water-beds
Replace water in bubble column, clean
column and replace with deionized water.
Bubble Column needs water
changing every 12-16 weeks by
customer.
(On annual room service) On annual visit only.
Bubble Column water needs changing every
12-16 weeks by customer.
Twice a year
Room Component Repair Service
Components excluded from cover: Bulbs and
consumable parts. Breakages due to misuse.
The customer will disconnect the component
and package it for collection by courier. The
item will either be replaced or repaired and
shipped back to the customer for reconnection.
On site removal and return of faulty
equipment including installation where
necessary.
On site removal and return of faulty equipment
including re installation where necessary.
Pricing
(Code: MPB)
£295 + VAT
(Code: MPS)
£595 + VAT
(Code: MPG)
£995 + VAT
Full T&Cs can be viewed on our website. Please call our team to discuss the best Care Plan for your requirements.
creative-activity.co.uk
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