MM Covid 19 Handbook

TEAMWORK
Organisation
• At sites which have larger teams, it may be that you are split into sub-teams i.e.
A and B. It will be scheduled so that the As and the Bs do not interact in-person,
in or outside of work. This limits the impact so if someone on the As becomes ill
and the rest of the As need to self-isolate, hopefully, the Bs can continue to
work
• If you are split into a specific team, we will try and consider any personal
relationships within the teams i.e. if we know team members are dating, sharing
an apartment etc. you will be put them in the same group.
• If you are a team member who travels between sites please find a way of
eliminating or at least severely limiting this. As the proximity of many of our
restaurants is close, we have traditionally shared a lot of resources but in times
like this, it will need to change. We need to consider the impact of a that
individual becoming ill and having to close every restaurant you have visited...
Where possible, zoom is your new best friend!
Attitude and flexibility
• Once we re-open, we’ll need to ensure we are working as efficiently as possible.
As a result, there may be some temporary changes we will need to make, such
as :
o
Asking you to carry out duties you previously wouldn’t have done, such as
running food or glass collecting. This applies to all employees at Mission
Mars.
• It is also likely we will not be able to honour pre-existing set shift schedules for
some time and will require you to demonstrate a level of flexibility with shift
patterns.
• In addition to these temporary changes, it is more important that ever that we
uphold our high standards across the business; including:
o
o
o
Positivity – making sure you are arriving to work with a good mindset,
ready to deliver great service
Punctuality – ensuring you are ready on your section at the time stated on
your rota
Presentation – looking smart and professional, in correct uniform and with
the correct tools
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