Panorama

PANORAMA / SUMMER 2020 / No. 73
IT-ENABLED SOLIDARITY
Connecting citizens looking for help with the network that
provides it – the website and mobile application developed
by the Polish ‘The Good Support Programme’ was designed
for those requiring assistance and the services or individuals
supporting them. In 2019, this system won the project
the coveted REGIOSTARS award for the most innovative IT
tool in social services. Good Support has four
components:
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Good Care, a tool for care services helping citizens at
home to organise their work;
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Good Carer, a mobile app enabling carers to find out
when, where and by whom they are needed and mark
tasks as completed;
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Good Neighbour, a system where citizens can register
to request or provide help with tasks such as buying
medication or walking a dog;
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Good Family, which places a virtual panic button on
users’ smartphones – when the widget is activated,
up to six designated individuals are alerted
automatically.
This powerful application is available for free for the duration of the COVID-19 crisis, in particular to support citizens
in need of help because they are self-isolating.
https://goodsupport.eu
In addition, it advocated a cross-border pandemic strategy
to be included as a priority in the Treaty of Aachen
between the two countries. The declaration underlined that
failure to work together to combat the virus would dilute
the very essence of the European idea. Conversely, a successful
joint response would demonstrate the real added
value of cooperation and would be appreciated and
recognised by citizens.
FIND OUT MORE
The EU’s coronavirus response: https://ec.europa.eu/info/
live-work-travel-eu/health/coronavirus-response_en
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