ModernFacilityManagementby GanterYOU WE ARE #3 2020GANTER INSIGHTS33Anyone who operates a building responsibly values transparency, economic efficiencyand sustainability. Only well thought-out organisationof all areas of property management guarantees value retentionand long-term functionality.32
Today, Ganter Facility Management ensures ideal operating conditionsin many buildings including private homes, public buildingsand modern office complexes. Ganter takes on this role,regardless of whether we were previously responsible for theconstruction or extension of the building. Ganter even developscustomised service packages for properties which are already inoperation, adapted to the respective requirements and the typeof property.In a personal meeting, we first find out which services are possibleand which improvements are necessary in the area of operatorresponsibility. In this way, we develop an individual, economicalsolution for each property. The service spectrum ranges from thedevelopment of an operator concept for subsequent independentimplementation to an all-inclusive package for sophisticated privateproperties. These service packages can include almost every thing,from maintenance and support of complex technical systems toenergy consulting, janitorial services, cleaning services and themaintenance of outdoor green spaces.To ensure that everything is set for the future, this detailed consultationand needs analysis is followed by comprehensive datacollection. The aim is to collect and structure all informationabout the respective building in such a way that everyone staysinformed at all times. For this thorough documentation, the Ganterteam benefits not only from the expertise of technical installationsbut also from the knowledge of all relevant regulations and legalprovisions.Operators of buildings have to observe a large number of regulations and obligations. In addition, the required maintenancework and inspection intervals vary according to local requirementsand technical installation. It is therefore a considerable effort toThe Ganter Facility Management team iscom prised of qualified specialists such asmaster electricians, facility mechanics andbuilding services engineers with many yearsof experience from across Europe. They areable to quickly identify cus tomer requirementsand develop solution-orien ted proposals.The fact that Ganter has been working witha wide variety of customers for many years –from private individuals and medium- sizedcompanies to large industrial enterprises orretailers – has provided a wealth of experiencein facility management. All customersbenefit from this whenever we take over orhand over facility manage ment. Ganter FacilityManagement provides out stan ding operatorconcepts as well as complete knowledgetransfer.familiarise oneself with all requirements and keep an eye on everythingover the years. At the customer's request, Ganter there forealso assumes responsibility for meeting all deadlines and documentingeverything in a legally compliant manner. The latter isa prerequisite for determining liability in the event of defects.Keeping track of warranties for construction projects is also ahighly demanding, versatile and often time-consuming task. Reportson any defects to those responsible for the building mustbe made in a technically and legally precise manner so as notto forfeit claims. Because the Ganter Facility Managementteam not only has the necessary specialist knowledge, but alsothe familiarity with building contracts and great instincts whendealing with people and institutions, we can act professionallyon behalf of our clients and their buildings.Another topic which is playing an increasingly important role inthe operation of buildings is energy management. Ganter energycontrolling focuses on identifying energy saving potential, increasingefficiency and reducing consumption. With the support ofstate-of-the-art digital solutions, consumption can be easily determinedand data reliably evaluated to initiate appropriate measures,thus reducing energy costs while protecting the environment.Ganter is also happy to support its custo mers for appropriateenergy audits and certifications.It goes without saying that digitalisation plays a prominent rolenot only in energy management but also for the operation ofbuildings as a whole. With Computer Aided Facility Managementby Ganter, modern software solutions interconnect perfectlyand ensure maximum transparency and optimum control. Fromthe app to the cloud, the team equips its customers with a completedatabase, the necessary software and corresponding applicationsto enable them to operate their properties from anywherein a modern way. A central tool here is the so-calleddashboard. Here, open and completed processes, reactiontimes, costs and much more are displayed to all involved parties.The most important data and statistics are thus accessible at anytime and on all devices. The Facility Management app and thereports portal from Ganter are equally important. With them,owners, tenants or employees at reception can easily file faultreports and work orders, and follow up on the measures taken.For example, it is possible to see when a tradesperson announceshis arrival and when a work process is completed – all withoutlifting a finger. All data is stored promptly and fully automatically.Of course, Ganter Facility Management also takes care of gardenmaintenance and all caretaker services, thus ensuring the attractiveness,cleanliness, safety and functionality of buildings andfacilities – benefitting private owners and business people, singlefamilyhomes and real estate complexes alike.