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<strong>October</strong> 2020 Number 523 Crestwood Adviser 5<br />
State-Regulated Utility Moratorium<br />
Extended through Winter 2021 for<br />
Eligible Customers<br />
COME IN AND SEE YOUR<br />
NEIGHBORHOOD PHARMACIST<br />
SPRINGFIELD, Ill. — On Sept. 21, the Illinois Commerce Commission<br />
announced that the moratorium on disconnections has voluntarily been<br />
extended by several state-regulated utilities through Winter 2021 for eligible<br />
low-income residential customers, and those who self-report to utilities that<br />
they are experiencing financial or COVID-19 hardship. Previously, several of<br />
the utilities had voluntarily agreed to extend the moratorium on shutoffs for<br />
residential customers until Sept. 30th, 2020.<br />
At the request of the ICC, the following utilities have committed to extending<br />
the moratorium on utility disconnections for low-income (Low Income<br />
Home Energy Assistance Program qualified) residential customers and those<br />
financially impacted by COVID-19 until March 31st, 2021: Ameren Illinois,<br />
Aqua Illinois, Illinois American Water, Commonwealth Edison, Peoples<br />
Gas and North Shore Gas, and Utility Services of Illinois. MidAmerican<br />
will voluntarily extend the moratorium on disconnections for Low Income<br />
Home Energy Assistance Program qualified residential customers through<br />
March 31st, 2021, and is further considering additional options to help<br />
its customers during this unprecedented time. Additionally, Nicor Gas and<br />
Liberty Utilities have agreed to extend the moratorium on disconnections for<br />
all residential customers until March 31st, 2021.<br />
“Illinois citizens are facing extraordinary challenges due to the pandemic.<br />
Low income families and those impacted by COVID-19 should not have to<br />
fear losing basic services like electricity, heat or fresh water,” said Chairman<br />
Carrie K. Zalewski. “The voluntary actions by these utilities will provide our<br />
most vulnerable citizens with some peace of mind, especially as cold weather<br />
approaches. We appreciate the utility companies for their responsiveness and<br />
action.”<br />
The ICC reminds customers to call the utility company if you have missed bill<br />
payments or you are struggling to pay your bill. No documentation or written<br />
proof is necessary, but you must make the phone call and verbalize your<br />
difficulty. This action will ensure a continuation of utility service. Deferred<br />
payment arrangements are also available for both residential and small<br />
business customers needing help managing their utility bill obligation during<br />
these difficult times.<br />
On June 18th, 2020, the Commission approved landmark COVID-19<br />
utility relief agreements in Docket No. 20-0309, which were the product<br />
of negotiations between 13 utility companies and numerous consumer<br />
advocate groups and parties. In addition to extending the moratoriums on<br />
disconnections and late payment fees, the agreements provided historic<br />
consumer protections involving utility credit and collection practices,<br />
deferred payment agreements, temporary waivers of reconnection fees and<br />
new deposit requirements.<br />
More details on the Stipulations, each utility’s commitments and compliance<br />
reports are available on the Commission website in the ICC Docket 20-0309.<br />
To learn more about the Commission’s response to COVID-19, please visit:<br />
www.icc.illinois.gov/home/covid-19.<br />
Little Guy Backs the Blue<br />
Crestwood has always been a Village that supports its first responders.<br />
Recently, one of our younger Village residents approached one of our officers<br />
and handed him the card shown here. Our officer responded by letting the boy<br />
climb into his vehicle and get a feel for what it’s like to sit inside one of our<br />
squad cars, playing with the lights and siren. Then the officer handed him the<br />
P.A. mic and asked him to say something. What did he say? “I love you, Mom.”<br />
Thank you to this mother and child who made a difference in the day of one of<br />
our officers!<br />
JOHN Z. TOS<strong>CA</strong>S<br />
ZENO J. TOS<strong>CA</strong>S<br />
Attorneys at Law<br />
Crestwood Residents<br />
Former<br />
State Prosecutor<br />
Real Estate Closings & Contracts<br />
Real Estate Tax Appeals<br />
Traffic Citations<br />
Wills & Trusts<br />
Personal Injury<br />
Worker’s Compensation<br />
A precious moment between an officer and a young Crestwood resident.<br />
Attorneys at Law LLC<br />
448-0200<br />
12616 S. Harlem, Palos Heights