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<strong>October</strong> 2020 Number 523 Crestwood Adviser 5<br />

State-Regulated Utility Moratorium<br />

Extended through Winter 2021 for<br />

Eligible Customers<br />

COME IN AND SEE YOUR<br />

NEIGHBORHOOD PHARMACIST<br />

SPRINGFIELD, Ill. — On Sept. 21, the Illinois Commerce Commission<br />

announced that the moratorium on disconnections has voluntarily been<br />

extended by several state-regulated utilities through Winter 2021 for eligible<br />

low-income residential customers, and those who self-report to utilities that<br />

they are experiencing financial or COVID-19 hardship. Previously, several of<br />

the utilities had voluntarily agreed to extend the moratorium on shutoffs for<br />

residential customers until Sept. 30th, 2020.<br />

At the request of the ICC, the following utilities have committed to extending<br />

the moratorium on utility disconnections for low-income (Low Income<br />

Home Energy Assistance Program qualified) residential customers and those<br />

financially impacted by COVID-19 until March 31st, 2021: Ameren Illinois,<br />

Aqua Illinois, Illinois American Water, Commonwealth Edison, Peoples<br />

Gas and North Shore Gas, and Utility Services of Illinois. MidAmerican<br />

will voluntarily extend the moratorium on disconnections for Low Income<br />

Home Energy Assistance Program qualified residential customers through<br />

March 31st, 2021, and is further considering additional options to help<br />

its customers during this unprecedented time. Additionally, Nicor Gas and<br />

Liberty Utilities have agreed to extend the moratorium on disconnections for<br />

all residential customers until March 31st, 2021.<br />

“Illinois citizens are facing extraordinary challenges due to the pandemic.<br />

Low income families and those impacted by COVID-19 should not have to<br />

fear losing basic services like electricity, heat or fresh water,” said Chairman<br />

Carrie K. Zalewski. “The voluntary actions by these utilities will provide our<br />

most vulnerable citizens with some peace of mind, especially as cold weather<br />

approaches. We appreciate the utility companies for their responsiveness and<br />

action.”<br />

The ICC reminds customers to call the utility company if you have missed bill<br />

payments or you are struggling to pay your bill. No documentation or written<br />

proof is necessary, but you must make the phone call and verbalize your<br />

difficulty. This action will ensure a continuation of utility service. Deferred<br />

payment arrangements are also available for both residential and small<br />

business customers needing help managing their utility bill obligation during<br />

these difficult times.<br />

On June 18th, 2020, the Commission approved landmark COVID-19<br />

utility relief agreements in Docket No. 20-0309, which were the product<br />

of negotiations between 13 utility companies and numerous consumer<br />

advocate groups and parties. In addition to extending the moratoriums on<br />

disconnections and late payment fees, the agreements provided historic<br />

consumer protections involving utility credit and collection practices,<br />

deferred payment agreements, temporary waivers of reconnection fees and<br />

new deposit requirements.<br />

More details on the Stipulations, each utility’s commitments and compliance<br />

reports are available on the Commission website in the ICC Docket 20-0309.<br />

To learn more about the Commission’s response to COVID-19, please visit:<br />

www.icc.illinois.gov/home/covid-19.<br />

Little Guy Backs the Blue<br />

Crestwood has always been a Village that supports its first responders.<br />

Recently, one of our younger Village residents approached one of our officers<br />

and handed him the card shown here. Our officer responded by letting the boy<br />

climb into his vehicle and get a feel for what it’s like to sit inside one of our<br />

squad cars, playing with the lights and siren. Then the officer handed him the<br />

P.A. mic and asked him to say something. What did he say? “I love you, Mom.”<br />

Thank you to this mother and child who made a difference in the day of one of<br />

our officers!<br />

JOHN Z. TOS<strong>CA</strong>S<br />

ZENO J. TOS<strong>CA</strong>S<br />

Attorneys at Law<br />

Crestwood Residents<br />

Former<br />

State Prosecutor<br />

Real Estate Closings & Contracts<br />

Real Estate Tax Appeals<br />

Traffic Citations<br />

Wills & Trusts<br />

Personal Injury<br />

Worker’s Compensation<br />

A precious moment between an officer and a young Crestwood resident.<br />

Attorneys at Law LLC<br />

448-0200<br />

12616 S. Harlem, Palos Heights

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