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Capgemini: Executive Summary
Understanding Your Requirements
Sector: Business Partnering 006
We believe there are many
factors to consider when
choosing a partner in any
aspect of life. For example,
what do they bring to the table,
are they reliable, can you
grow together? Perhaps most
critically, can you trust them
not to let you down when you
need them most?
This supplier evaluation is about
so much more than financial
standing and industrialised
scale. At SCC, we recognise
that the successful supplier must
be able to deliver against the
following objectives:
• Provide Direct Cost Savings
to Capgemini
Our tried and trusted
processes, developed over
many years and deployed at
scale, enable SCC to deliver
cost savings and efficiencies.
Standardised delivery models
deliver best practice by
design, whilst still providing
the flexibility to develop
tailored solutions - Our
approach will always deliver
the optimum level of support
to Capgemini.
• Increased Flexibility with
Reduced Risk
SCC can empower
Capgemini to adjust how
it competes in its market
- enabling you to better
react to changing customer
demands, scaling up and
down to quickly suit your
needs - we take ownership
and accountability for
the Services we deliver,
transferring risk to SCC
allows you to focus on your
core capabilities and growth
agenda.
• Service Quality and
Innovation
Reductions in cost, must
not be offset by the erosion
of Service Quality, and the
hidden costs which might
otherwise arise from Service
Credits, or from the time
spent managing suppliers.
Ongoing investment and
an ethos of continuous
improvement are values
embedded in our culture,
ensuring we deliver service
excellence day in and an
day out - it is essential that
we continue to be cost
competitive and that our
services remain relevant to
both Capgemini and our
shared end customers.
• A Strategic Blueprint for
Growth
We recognise that the
successful partner must be
able to do more than just
‘keep the lights on’. With
SCC, Capgemini will have
a support partner capable
of playing an active role
in supporting its broader
agenda, through leveraging
our vendor relationships
and our broad range of
additional services and inhouse
capabilities - SCC is
one of the few providers in
the market that has the scale
and experience to deliver
end-to-end services, in-house
and under one roof.
Working with SCC will enable Capgemini to benefit from more than just increased operational agility and reductions in cost.
Our depth of technical capability and breadth of service offerings can further enhance Capgemini’s security posture, by
reducing handoffs and blind spots in the supply chain.