SACOME Annual Report 19-20

MEMBERSHIP SURVEY
The 2019 Membership Survey was conducted to provide SACOME with
a snapshot of how members feel about the way SACOME operates and
communicates. The results will assist SACOME in improving our offering and
value of membership.
Highlights include:
• SACOME’s communication over the last year has been well received and 94%
of members are either satisfied or very satisfied by the quality of information
communicated. This is a steady year-on-year rise from 79% in 2017 and 89% in 2018.
• 84% of members felt that our networking opportunities are appropriate to their
organisation’s need – this is a slight rise on the 82% from 2018.
• 79% of SACOME members felt SACOME adequately promoted and advocated on
behalf of the sector, this was a slight rise from 77% last year.
• 76% of members feel either satisfied or very satisfied with the value they receive from
being members of SACOME, a rise from 69% in 2018 and 57% in 2017.
• Overall, 88% of members are satisfied or very satisfied with SACOME. This is a rise
from 81% in 2018 and 67% in 2017.
Overall satisfaction with SACOME
70%
60%
50%
40%
30%
20%
10%
0%
Very satisfied Satisfied Neutral Unsatisfied Very Unsatisfied
2017 2018 2019
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South Australian Chamber of Mines and Energy