BCH Annual Report 2019-2020

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99.72%OF ACCOMPANIEDVIEWINGS ARRANGEDWITHIN 3 WORKING DAYSOF A PROPERTY BECOMINGREADY TO VIEW11.46AVERAGE NUMBEROF DAYS THAT ARELET IS WITH THELETTINGS TEAM99.4%OF RENT COLLECTED2.13%PERCENTAGE OF ARREARSAS A PERCENTAGE OFCOLLECTABLE RENT2.87AVERAGE NUMBER OF DAYSIT TAKES FOR THE RENTSTEAM TO MAKE CONTACTWITH A CUSTOMER IF THEIRRENT ACCOUNT HAS GONEINTO ARREARS
T E X T P A Y M E N T S-P A R T N E R S H I PW O R K I N GR E N T S E N S EF I N A N C I A LS U P P O R TO F F I C E R S ( F S O ' S )D I G I T A L V I E W I N G SA N D S I G N U P SL e t t i n g a n d R e n t i n g o u r H o m e s1 3
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BCH Annual Report 2019-2020

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