BCH Annual Report 2019-2020

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I N C O M E A N D E X P E N D I T U R EE X P L A I N E D . . .The Housing Revenue Account reserveshave been built up to fund futureproperty improvements, new servicesand major capital projects.
Social value is at the heart of what we doand as a responsible landlord we’re working todeliver greater social valueby maximising the benefits for both ourresidents and the town as a whole, from everypenny we spend./£3,640,789S o c i a l V a l u e2 7
Page 1 and 2: BLACKPOOL COASTAL HOUSING-
Page 3: WelcomeT O T H I S Y E A R ' S A N
Page 7: P L A N N E D I M P R O V E M E N T
Page 10 and 11: -A S B P O L I C YT R E EM A I N T
Page 12 and 13: 99.72%OF ACCOMPANIEDVIEWINGS ARRANG
Page 15: M O R E P O S I T I V E T O G E T H
Page 19 and 20: R E C Y C L I N G S C H E M EP O S
Page 21: 48 customers accessed ourCommunity
Page 24 and 25: E N G A G E M E N TS T R A T E G Y-
Page 28: Blackpool Coastal Housing

BCH Annual Report 2019-2020

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