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20 PEOPLE MANAGER’S Pocketbook 2nd Edition A pocketful of practical ideas for dealing with management and supervisory situations Ian Fleming Author : Ian Fleming ISBN : 978 1 870471 74 9 Pages : 112 Price : Book £7.99 e-Book £6.96 Another popular title from Ian Fleming on ways to manage difficult people and their problems. The People Manager's Pocketbook uses a practical and effective 'Signs/Reasons/Solutions' structure. Problem areas include: the poor performer, difficult individual, reluctant team player, persistent late-comer, slow learner, isolated individual and unsupportive boss. ‘…practical and rich in common sense’, reported Management Today journal. PERFORMANCE MANAGEMENT Pocketbook A pocketful of tips, tools and techniques that will enable individuals, teams and organisations to excel Pam Jones Author : Pam Jones ISBN : 978 1 870471 65 7 Pages : 112 Price : Book £7.99 e-Book £6.96 ‘This book is for managers who care about their people and want to succeed through them and with them’ writes Pam Jones, the author of The Performance Management Pocketbook and Programme Director of the Performance Through People Programme at Ashridge Management College. Enhancing the performance of individuals and teams is a major contributor to bottom-line results. It demands the use of a range of skills and techniques in the areas of leadership, delegation, coaching, performance review, communication, performance measurement, objective-setting, motivation, empowerment, teamworking and more. Pam Jones addresses each in turn. ‘A clear and concise overview of this commonly misunderstood subject’, concluded the review in Croner’s Reference Book For Employers. PERSONAL SUCCESS Pocketbook A pocketful of tips, tools and techniques to help you give your life direction, achieve your personal definition of success and enrich your life Paul Hayden Author : Paul Hayden ISBN : 978 1 870471 72 5 Pages : 96 Price : Book £7.99 e-Book £6.96 According to The Personal Success Pocketbook the definition of success is different for each person. But, however you define it there are ways to help you achieve more of what you want from life. Author Paul Hayden stresses the need to identify your personal motivators and drivers, and establish what your priorities are. Then you can plan your goals, and the necessary actions. The book is built around a ‘Plan, Act, Review’ structure, and contains questionnaires and activities to get you thinking. Training Journal, which gave the Pocketbook a 4-star recommendation, said in its review: ‘A useful reference source with lots of ideas and encouragement for those who are intending to start (or to continue) on a path of self-development’. Management Pocketbooks E-mail: sales@pocketbook.co.uk POSITIVE MENTAL ATTITUDE Pocketbook A mental toolbox of tips and techniques to release your potential and put new opportunities within reach Douglas Miller Author : Douglas Miller ISBN : 978 1 903776 32 2 Pages : 112 Price : Book £7.99 e-Book £6.96 ‘The ability to be positive is much more than a genetic inheritance (you can’t blame your parents for everything!)’ Trainer, writer and resource developer Douglas Miller specialises in positive mental attitude and firmly believes that we can learn more positive approaches to life and work. In this pocketbook he sets out a wide range of practical techniques, recommending that each person find the ones that work for them. ‘In any situation, no matter what the circumstances, we can choose how we are going to react. We frequently choose to do little until it’s too late…the tough part is to choose to act on the opportunities.’
PRESENTATIONS Pocketbook A pocketful of tips, tools and techniques for making presentations at meetings and conferences of all kinds John Townsend Author : John Townsend ISBN : 978 1 906610 15 9 Pages : 112 Price : Book £7.99 e-Book £6.96 ‘Ladies and gentleman, unaccustomed as I am …’ Be honest, we’ve all heard them: dull, boring, over-long and, often, embarrassing speeches and presentations. The Presentations Pocketbook is packed full of tips and techniques for planning, structuring and delivering a polished presentation. It is a good starting point for the inexperienced and a quickly assimilated refresher course for the more experienced. Included are sections on overcoming nerves, handling audience questions, and making the message memorable with visual, hearing and feeling (VHF) support. Included in this new edition is the story of Max, a fictitious manager who is forced by circumstances to adopt a radically different style of presentation with unexpected consequences! An entertaining and informative parable. PROBLEM BEHAVIOUR Pocketbook A pocketful of tips, tools and techniques to tackle common behavioural problems in the workplace Angelena Boden Author : Angelena Boden ISBN : 978 1 870471 71 8 Pages : 112 Price : Book £7.99 e-Book £6.96 You will buy The Problem Behaviour Pocketbook whether you like it or not! The bully is one of a number of bad behavioural types found in the workplace. There are those that play the martyr (‘I suppose I’ll have to do it’), those that only see things their way (described by the author as ‘Narcissists’), saboteurs who do nothing (the so-called ‘passiveaggressive’ types), persistent fault-finders, clams and chatterers, moaners, whiners, whingers and numerous others. The author lists them all, identifies the likely causes and effects and explains how to identify and deal with the problems. Described by one book reviewer as a ’20 minute eye opener’. PROBLEM SOLVING Pocketbook A pocketful of tips, tools and techniques that will open your mind to new ideas and help you develop creative solutions Jonne Ceserani Author : Jonne Ceserani ISBN : 978 1 903776 04 9 Pages : 128 Price : Book £7.99 e-Book £6.96 The Problem Solving Pocketbook details a set of tools and structures with which to generate ideas, be creative when required, make choices when looking for new ways of working, and develop new solutions. Ceserani begins by looking at perceptions and how they can promote problemsolving. Models are used to compare structured thinking with creative thinking. Techniques to become more innovative are listed and there is a description of the roles and responsibilities of those involved in the problem-solving process. Central to the book is the chapter on behaviour and organisational climate. It describes how to establish and maintain climates and cultures that support problem-solving, how to generate ideas, how to make choices, how to evaluate results and how to take action. In conclusion Ceserani describes the 9-step problem-solving model that allows you to manage the energy and creativity of any group of people. Management Pocketbooks Freephone: 0800 028 6217 (UK only) PROJECT MANAGEMENT Pocketbook 2nd Edition For team leaders and team members, a pocketful of tips, techniques and tools for efficient and effective task management Keith Posner & Mike Applegarth Authors : Keith Posner & Mike Applegarth ISBN : 978 1 903776 87 2 Pages : 128 Price : Book £7.99 e-Book £6.96 The Project Management Pocketbook is a practical, step-by-step guide to managing a project through to completion. It looks at each key stage and identifies the management techniques that can be applied. From objective-setting through to implementation, the book stresses the importance of good communication, teamworking and influencing skills. All too often, books on this subject cover the process of project management and not the people aspects. This Pocketbook addresses both. 21
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