11.06.2021 Views

10 Most Trusted Home Care Providers 2021

Insights Care chose some of the best home care providers and featured them in our latest issue - 10 Most Trusted Home Care Providers, 2021, as a token of appreciation for their work

Insights Care chose some of the best home care providers and featured them in our latest issue - 10 Most Trusted Home Care Providers, 2021, as a token of appreciation for their work

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What is your opinion on the

necessity for healthcare service

providers to align their offerings

with newer technological

developments, especially when it

comes to catering to the changing

patient preferences and needs?

There is increasing adoption of

advanced technological solutions

underway by healthcare providers.

Team members, as well as patients and

families, expect their providers to offer

them the latest in-service offerings.

When that is coupled with operational,

logistical and fiscal headwinds, which

are ever-present, a service provider

must adapt and, in this case, adopt.

In your opinion, what could be the

future of the home care services

sector post the pandemic? And how

are you strategizing your company’s

operations for that future?

Our mission has always been a holistic,

interdisciplinary approach to delivering

the highest quality, lowest cost care in

the ideal setting for patients and

families. It is easy to see why we are a

progressive leader in delivering

innovative risk-bearing programming,

hospice, palliative medicine, home

health, durable medical equipment and

pharmacy services designed to improve

the lives of affected individuals by

advancing age and illness.

one that is experiential. A keen eye

toward how your value proposition and

product delivery reflects this maturation

is going to be key.

How do you envision scaling your

company’s operations in 2021?

Offering a full continuum of care is the

key to success. Coupling vertical and

horizontal expansions to offer that

continuum more completely and across

a greater geographic footprint is very

much the next evolution for Chapters

Health.“A keen eye toward

how your value

proposition and

product delivery

reflects this

maturation

is going

to be

key.

As an established leader, what would

be your advice to the budding

entrepreneurs and enthusiasts

aspiring to venture into the home

care services sector?

My advice can be categorized into two

main points. First, your value

proposition. It is important to define

who you are going to be as an

organization and why it is of use and

need.

Secondly, you need to have the

realization that healthcare is evolving

from a purely transactional business to

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