National Housing Summit - Special Edition

National
Housing
Summit 2021
19 October
Special
Edition
Altitude, London and online
Defining a strategic
vision for a better,
fairer future
Book your place today at housing.org.uk/summit
@natfedevents
#NationalHousingSummit
Headline
sponsors:

While 2021 continues to be a transformative year for reinvention and innovation,
the future still remains unsettled. With greater demands on resources from
building safety, decarbonisation and higher expectations around home
standards, housing associations will need to adapt to thrive. There has never
been a more important time for our industry to come together to help collectively
map out a strategic vision for a better, fairer, more diverse future.
This Summit Special Edition is bringing the sector together to focus on how we
can collaborate and innovate more to deliver better quality homes and services
for our communities, while continuing to build the new homes our country needs.
From the zero carbon agenda to examining the impact of coronavirus on the
economy, we’ll reflect on what we’ve learned while planning and shaping the
future of social housing policy.
At this year’s National Housing Summit – Special Edition, we will shine a
spotlight on the most important challenges influencing UK housing.
The headline topics will include:
In London or online?
You choose.
The conference will be held simultaneously at Altitude in London and on our
virtual event platform.
We’re really looking forward to seeing you in London on Tuesday 19 October.
Our conference will have extra logistical measures in place to keep you feeling
safe, confident and comfortable whilst reconnecting with your peers face to
face and benefiting from the expert discussions of the day. Early booking is
highly recommended to ensure you reserve one of the limited places to
be part of the live audience in London.
If you decide to join us online, it’ll be the slick, interactive experience that
you’ve come to expect from an #NHFVirtual event with access to all the highlevel
discussions taking place in London plus plenty of opportunities to ask
questions, join discussions and meet your peers. The platform will open one
week ahead of the live event for you to begin exploring and connecting.
Building
safety
Long term
direction for
the sector
Climate and
sustainability
Levelling up and
regeneration post
coronavirus
The political
and economic
environment in 2021
Preparing for the
implementation of
the White Paper
And whatever ticket you purchase, you have options if you change your
mind without penalty until 19 September and you’ll receive access to all ondemand
sessions in our rich content library until the end of 2021.
“Inspiring, thought-provoking and
honest – a must-attend for anyone who
cares about social housing.”
2019 delegate, Sanctuary Housing
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

Agenda at a glance
09:00
Onsite registration and virtual platform available for pre-event networking
10:00
Chair’s opening remarks
Mark Easton, Home Editor, BBC News
10:10
Economic outlook
From the coronavirus aftermath to the next decade: an economic and political assessment of the UK and social housing sector
• Assessing the damage the fall-out of the pandemic has brought and how it could leave landlords exposed.
• Examining the vulnerability in the job market and welfare system and the impact on the sector and its residents.
• From crystal ball to rear mirror: learning from the Great Recession on how we can speed recovery and rebuild stronger.
Julia Unwin DBE, Chair, Civil Society Futures Enquiry
Torsten Bell, Chief Executive, Resolution Foundation
Ryan Shorthouse, Founder and Chief Executive, Bright Blue
10:50
Extraordinary Stories
Positive and social impact
Extraordinary Stories is a video celebration of great work, exceptional resilience, unrivalled solidarity and collaboration
shown by our sector since the start of 2020.
10:55
Ministerial Address
• A look ahead at the 2021 Spending Review – enabling right funding for the right challenges.
• Reviewing the sector recovery plan and development targets: from remediation to supply.
• Working effectively and in partnership with central government.
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

11:25
Refreshment break
11:40
Spotlight on consumer regulation
London - take a break and network with your peers in the exhibition.
An update on the Social Housing White Paper
Online - visit the online exhibition or explore the many networking
features on the platform, including chat rooms.
The Social Housing White Paper has significant implications for our sector
and covers a lot of ground. In this session we will cover:
• The latest from the Regulator on stronger and more proactive c
onsumer regulation.
• An update from the MHCLG on the other proposals in the White Paper.
Group offer:
buy three get a
fourth half price
• What this all means for housing associations and where this might
take us in the future.
Kate Dodsworth, Director of Consumer Regulation, Regulator
of Social Housing
Jane Everton CBE, Deputy Director of Social Housing, MHCLG
Chair: Catherine Ryder, Director of Policy and Research, National
Housing Federation
12:25
Crystal ball panel discussion
Long term direction of the sector: the next decade and beyond
A close look at the next ten years ahead for the sector and its residents. What are big issues and trends to look out for?
What impact are they having on the NHF’s work and the sector? How is the sector dealing with competing demands
and where is the trade off?
Rachael Dennis, Group Chief Executive, Incommunities Group
Steve Douglas CBE, Chief Executive, St Mungo’s
Peter Freeman CBE, Chair, Homes England
Geeta Nanda OBE, Chief Executive, MTVH and Chair, G15
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

13:05
13:10
Extraordinary Stories
Resilience and agility
Extraordinary Stories is a video celebration of great work, exceptional resilience, unrivalled solidarity
and collaboration shown by our sector since the start of 2020.
Prioritising all residents’ safety: how do you know you’re delivering?
Book your place in
London by Friday
10 September and
save £100.
• Working with residents so that they are, and feel, safe.
• Empowering staff to look beyond compliance towards a culture of safety.
• Reflecting and achieving assurance on your organisation’s approach to safety.
Peter Baker, Chief Inspector of Buildings, Health and Safety Executive (HSE)
Richard Moriarty, Chief Executive, Civil Aviation Authority (CAA)
13:50 Lunch break
14:15
Attend a fireside chat in the networking area or online.
Spotlight on consumer regulation
A decarbonisation roadmap for housing associations
Join the team behind the NHF project on decarbonisation as they share
their conclusions and recommendations
Richard Lupo, Managing Director, SHIFT Environment
Helen Collins, UK Board Director, Head of Affordable Housing
Consultancy, Savills
Mervyn Jones, Project Lead, Savills and Chair, ISHA
Will Jeffwitz, Head of Policy, National Housing Federation
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

15:05
From locking down to levelling up
• Community cohesion in the existing socio-political and economic context.
• Tackling structural inequality should sit at the heart of boosting living standards.
• Levelling up and the role of social housing to achieve economic growth and community regeneration.
• Is remediation the new regeneration?
Book your
virtual ticket by
Friday 1 October
and save £50.
Cllr Arooj Shah, Leader, Oldham Council
Danny Dorling, Halford Mackinder Professor of Human Geography, Oxford University
Bronwen Rapley, Chief Executive, Onward Homes and Chair of Liverpool City Region Housing Associations
15:45
Extraordinary Stories
Outstanding resident engagement
Extraordinary Stories is a video celebration of great work, exceptional resilience, unrivalled solidarity and collaboration shown by our
sector since the start of 2020.
15:50
Net-zero 2050: a pathway of challenges and opportunities for the sector
• Examining the costs of decarbonisation and exploring a range of funding solutions.
• Working in partnership with government to deliver net-zero across social housing.
• The tenant’s journey to net-zero housing.
Lord Martin Callanan, Parliamentary Under-Secretary, Department for Business, Energy and Industrial Strategy
Kate Henderson, Chief Executive, National Housing Federation
Chris Stark, Chief Executive, Committee on Climate Change
Elizabeth Froude, Chief Executive, Platform and Chair of the Sustainability Strategy Group
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

16:40
Chair’s closing remarks
Mark Easton, Home Editor, BBC News
17:00 Drink reception and fireside chat
Book your place in
Institutional racism – have we made any progress?
Join us for a drink and an informal chat with Leroy Logan MBE, Former Met Superintendent, British writer,
founding member of the Black Police Association, and the subject of one of the BBC’s acclaimed short films from
the Small Axe series directed by Steve McQueen.
London by Friday
10 September and
save £100.
Leroy joins us for a candid conversation with Cym D’Souza, Chair of BME National and is the Chief Executive of
Arawak Walton Housing Association, to talk about his life experiences and the challenges and opportunities he met
during his long service as a senior black police officer in the Metropolitan Police.
“Inspiring, thought-provoking
and honest – a must-attend for
anyone who cares about social
housing.”
Summit 2019 delegate
“Congratulations NHF for
attracting influential and
inspiring speakers, Mark
Easton on point as ever.”
2020 virtual delegate
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

Meet the sponsors
and exhibitors
An essential part of conference attendance is the opportunity to connect with sponsors and exhibitors to explore services and solutions that can help your
organisation deliver its mission and social purpose.
At the National Housing Summit – Special Edition, we’ve left plenty of time in the programme for you to browse the exhibition in-person or virtually, catch-up with
leading suppliers, view product demonstrations, download additional content and find out more about their offer.
Pop by the exhibition when it suits you or if you prefer to plan your day, contact the supplier directly to book an appointment.
Sponsorship and exhibiting
opportunities
The UKs leading and longest established affordable housing adviser
with over 100 professionals providing a complete multi-disciplinary
advisory service. With experts in asset performance, asset strategy,
surveying and procurement, plus funding, valuation, regulation,
compliance, development and regeneration, we understand every
facet of social housing.
Sponsor or exhibit at the event to position your
brand at the forefront of social housing. For more
information please contact Julian Hurst at Foremarke
Exhibitions on 020 8877 8899 or
email housing@foremarke.uk.com
Helen Collins
HCollins@savills.com
0207 409 8154
www.savills.co.uk
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

Booking information
London
Online
Early bird – Book by 10 September
Standard
Early bird – Book by 1 October
Standard
Member 1,000 homes
Public sector / not for profit
Private sector
£245
£345
£395
£525
£345
£445
£495
£625
£245
£295
£345
£445
£295
£345
£395
£495
Group offer
It’s really productive to attend events
with your colleagues to discuss and
develop ideas that can be applied to your
organisation, so when you book three
places you’ll get a fourth half price.
Book now
events@housing.org.uk
020 7067 1066
No cancellation fees for 2021
We know how important it is right now to
have flexibility in booking which is why
we are waiving cancellation fees across
all events, giving you peace of mind that
you will get your money back should your
circumstances change.
We are also offering the option for you to
change your delegate ticket to the virtual
option and vice versa nearer to the event
with any price difference fully refunded.
These offers will end 30 days before the
event.
“The recordings were invaluable
as given we are working from
home it is challenging to balance
with other commitments. Well
done to the NHF to bring this to us
virtually and to the speakers for
being engaging and making the
most of the time.”
2020 virtual delegate
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

What extra safety
measures will be in place
at Altitude, London?
The NHF have been accredited to run safer events. Some of the safety measures that
will be in place include:
• Temperature checks and self-declaration of health, upon arrival.
• NHS track and trace upon entry.
• Face coverings.
• Enhanced cleaning at venue, particularly in high traffic areas.
• Encouragement of regular handwashing and sanitising.
• Staggered session times to avoid queues and groups gathering.
We’ve also tried to ensure that delegates will be able to avoid travelling during peak
rush-hour in London.
We are regularly reviewing our guidelines to ensure our events are as safe as possible,
so please note that this information may change. For the latest information please
check our website and look out for details in our pre-event emails.
@natfedevents
#NationalHousingSummit
The UK’s leading forum
for setting the agenda
in social housing
will return with a full
two day Summit in
September 2022. More
on this very soon.
“Despite the uncertain
times that we are currently
experiencing, the event
provided the clarity that we
need to be true to our social
purpose and talk as a sector
with one voice.”
2019 delegate, Worthing Homes
Disclaimer
This programme is correct at the time of going to press. In the event of one or more of the advertised speakers being unable to attend, for reasons beyond the control of the conference organisers, we reserve the
right to make alterations or substitutions to the programme as deemed fit. All timings are provisional and may be subject to change. Views expressed by speakers are their own. The National Housing Federation
disclaims any liability for advice given or views expressed by any speaker at the event or in notes or documentation provided for the delegates.
housing.org.uk/summit | events@housing.org.uk | 020 7067 1066
#NationalHousingSummit

The NHF’s Sector Suppliers are trusted companies that have been carefully curated and
selected to provide expert advice and solutions for your organisation and its needs.
Save time and money on research.
Work with suppliers who understand your needs and have experience in working in the social housing sector.
Our Sector Suppliers:
AceOn
Pioneering renewable energy
and battery specialists
supporting organisations in
meeting Net Zero Carbon
targets. Products provide an
income stream for housing
associations, whilst lowering
tenant electricity bills and
reducing carbon.
Advantage Utilities
Advantage Utilities is a forward
thinking, energy and utilities
consultancy passionate about
helping housing associations
cut costs, improve efficiency
and achieve Net-Zero
ambitions.
Forbes Solicitors
Offering NHF members a
complete housing service,
including frontline consultancy
underpinned by litigation and
wider legal reassurance.
Life & Progress
Providing modern Employee
Assistance Programmes, to
pioneer a unique supportservice
for residents. Their
Tenant Support & Wellbeing
Service provides residents
with confidential ‘supportin-the-moment’
counselling,
professional advice and
practical information.
Maximus UK
An end-to-end provider
delivering more than 20
employment, training, health
and disability-related services
to employers across the UK,
through a dedicated account
management team.
Mobysoft
Social Housing intelligence
software to help landlords
protect and maximise revenues,
mitigate welfare reforms and
embed efficiencies.
MyConcern
MyConcern provides
safeguarding software and
service for housing providers
and the third sector.
Parking Control
Management (UK) Ltd
(PCM)
Parking Control Management
(UK) Ltd (PCM) provides costneutral
parking management
services to commercial and
residential clients across their
privately owned car parks
Pennington Manches
Cooper
Recognised for providing
premium legal advice across a
wide range of clients within the
social housing sector.
Resource Solutions
Specialising in helping
supported housing providers
recover all necessary and
eligible accommodation service
costs through services charges.
VAT Solutions
Indirect tax specialists working
exclusively in the care and
housing sector. Achieving
considerable VAT benefits
for clients and implementing
significant business efficiencies
which spread well beyond VAT.
Find out more: housing.org.uk/suppliers

As an NHF member, you have access to special rates or services from our Preferred Suppliers
– reputable partners who have expertise within the social housing space. We negotiate
preferential terms and conditions with these partners to help you save money, so that you
can use your resources as efficiently as possible to deliver on your social mission.
Our Preferred Suppliers
HouseMark
HouseMark helps you benchmark
your housing management and
maintenance and track issues
such as homelessness, anti-social
behaviour and tenant involvement.
Isio
New but established. Isio’s twenty
partners led the pioneering pensions
practice at KPMG, from where they
originate. Simplifying the language
and work around pensions, Isio
provide a tailored service for housing
associations.
My Home Contents Insurance
My Home is an affordable and
flexible scheme designed to protect
your tenants against a whole range
of risks and there’s no cost to you as
a member.
MRI Real State Software
Our preferred housing management
solutions provider, MRI (former
Castleton), offers a range of services
to support your business operations
and digital initiatives, offering 10%
discount for NHF members.
PfH
The PfH consultancy offer includes
strategic sourcing, spend analytics,
strategic reviews, procurement health
checks, merger solutions, asset
management supply chain reviews
and outsourcing solutions.
Phoenix Software
Phoenix Software is the UK’s leading
supplier of software, hardware,
devices, IT solutions and Software
Asset Management services to housing
associations in the UK. They offer
members up to 60% off selected
products and services
RenKap
At RenKap, we help public sector
landowners to boost their development
capacity through tech so they can
deliver homes at scale. Our first product,
Automated Site Investigation allows our
clients to complete the laborious site
investigation works at a click of a button
and reduce their in-house management
time from 6 weeks to under one hour.
Vantage UAV
Vantage UAV is a drone services and
solution company that can support
projects on asset management,
building safety, development, and
regeneration. Their drones obtain high
quality images of buildings in a safer,
faster and more accurate way so that
you can make informed decisions.
Find out more:
housing.org.uk/suppliers

SAVILLS UK
AFFORDABLE HOUSING
The UKs leading and longest established affordable housing adviser with over 100 professionals providing a complete multi-disciplinary advisory service. With experts in asset
performance, asset strategy, surveying and procurement, plus funding, valuation, regulation, compliance, development and regeneration, we understand every facet of social housing.
All of our work is supported by the extensive expertise and resources available through the wider Savills network.
For more information please contact:
Helen Collins
Head of Affordable Housing Consultancy
+44 (0) 7807 999 243
hcollins@savills.com
Melissa Madjitey
Director, Housing Consultancy
+44 (0) 7968 550 330
mmadjitey@savills.com
savills.co.uk