DM Jul-Aug 2021
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Dm CONTENTS<br />
C O N T E N T S<br />
JULY/AUGUST<br />
8<br />
16<br />
18<br />
20<br />
26<br />
.....................................................................................................................................................................................................<br />
INTERVIEW: HYLAND……………...................................................................…….6<br />
<strong>DM</strong> Magazine editor David Tyler spoke to Tim Hood, VP EMEA and APAC, Hyland about<br />
the company's recent acquisitions of Nuxeo and Alfresco and how market shifts are<br />
affecting customers<br />
MANAGEMENT: DIGITAL MAILROOM…..…......................................................…..8<br />
Grace Schneider of Storetec shares a detailed breakdown of exactly what happens when<br />
mailroom processing goes digital<br />
TECHNOLOGY: STORAGE…………...................................................................….10<br />
Aron Brand, CTO of CTERA, explains the key differences between distributed file systems<br />
and object storage for organisations looking for the optimum solution for their<br />
unstructured data requirements<br />
OPINION: AI…………...................................................................................…….12<br />
Stéphan Donzé, Founder and CEO of AODocs, looks at the role of AI in today's digital<br />
workplace<br />
EVENT: <strong>DM</strong> AWARDS <strong>2021</strong>............................................................................……14<br />
The <strong>DM</strong> Awards returns to London in November as an 'actual real-life in-person event', and<br />
we want to make it a big one to celebrate the light at the end of the Covid-19 tunnel<br />
MARKET FOCUS: HEALTHCARE......................................................................……16<br />
Gabriela Garner, Product Marketing Director at Kofax, argues that controlling and<br />
protecting copiers and printers is increasingly necessary to secure patient information<br />
INDUSTRY FOCUS: LOGISTICS .......................................................................…….18<br />
Mark Wharton of ibml looks at how firms in the transport and logistics industry can<br />
apply data capture solutions to streamline information sharing in the supply chain<br />
COMPANY UPDATE: DOCUWARE....................................................................…..20<br />
Eugene Young, Country Director, UK/Ireland, DocuWare, examines the need to embrace a<br />
new hybrid workforce, and what organisations need to succeed<br />
CASE STUDY: CAMDEN CENTRE FOR LEARNING……………….....................…….22<br />
A London special school is able to manage sensitive documents across different school<br />
sites while respecting GDPR and retention schedules<br />
TECHNOLOGY: FAX………...............................................................................…..24<br />
Scott Wilson of eFax explores how increased workforce access to documents during<br />
lockdown has created new security risks - and why vital business materials are still being<br />
stored, sent and signed using outdated, insecure and expensive legacy technology<br />
CASE STUDY: NORSE GROUP……….................................................................….26<br />
A smart audit service from Konica Minolta allowed Norse Group to analyse in depth exactly<br />
what was happening with their print/scan systems and highlight numerous issues and<br />
potential improvements<br />
EVENT: IRMS CONFERENCE <strong>2021</strong>……………...............................................…….27<br />
<strong>DM</strong> Magazine previews this year's IRMS Conference, taking place in Birmingham in November<br />
OPINION: FLEXIBLE WORKING…………........................................................……28<br />
The flexible work future is here to stay, argues Herbert Lörch of M-Files - but how should<br />
organisations respond to the shift?<br />
PRODUCT REVIEW: OMNIDOX 5……................................................................…30<br />
CASE STUDY: WEAVER & BOMFORDS………........................................................32<br />
Office supplies company Weaver & Bomfords is future-proofing print for its clients thanks<br />
to MPS Monitor 2.0<br />
RESEARCH: PRINT TRENDS……………..................................................................34<br />
The latest Quocirca survey suggests market consolidation, ecosystem building and<br />
innovation on the horizon as businesses recognise the need for rapid change<br />
4 @<strong>DM</strong>MagAndAwards <strong>Jul</strong>y/<strong>Aug</strong>ust <strong>2021</strong> www.document-manager.com