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<strong>ST</strong>OR<br />
MAGAZINE<br />
<strong>ST</strong>ORAGE<br />
The UK’s number one in IT Storage<br />
<strong>Sep</strong>tember/<strong>Oct</strong>ober <strong>2021</strong><br />
Vol 21, Issue 5<br />
IN OUR DNA:<br />
Is this the future of data storage?<br />
BACKUP SOFTWARE:<br />
Relieving the licensing headache<br />
<strong>ST</strong>RATEGY:<br />
'Cloud best', not 'cloud first'<br />
DATA PROTECTION:<br />
A matter of trust<br />
COMMENT - NEWS - NEWS ANALYSIS - CASE <strong>ST</strong>UDIES - OPINION - PRODUCT REVIEWS
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The UK’s number one in IT Storage<br />
DATA PROTECTION:<br />
A matter of trust<br />
<strong>Sep</strong>tember/<strong>Oct</strong>ober <strong>2021</strong><br />
Vol 21, Issue 5<br />
CONTENTS<br />
<strong>ST</strong>OR<br />
MAGAZINE<br />
<strong>ST</strong>ORAGE<br />
IN OUR DNA:<br />
CONTENTS<br />
Is this the future of data storage?<br />
BACKUP SOFTWARE:<br />
Relieving the licensing headache<br />
<strong>ST</strong>RATEGY:<br />
'Cloud best', not 'cloud first'<br />
COMMENT - NEWS - NEWS ANALYSIS - CASE <strong>ST</strong>UDIES - OPINION - PRODUCT REVIEWS<br />
COMMENT….....................................................................4<br />
Nothing new under the sun<br />
A MATTER OF TRU<strong>ST</strong>..........…..……..................................6<br />
The hybrid future is all about 'digital trust', argues Edwin Weijdema, Global<br />
Technologist, Product Strategy, Veeam<br />
06<br />
OPINION: FLEXIBLE WORKING..................................…8<br />
The flexible work future is here to stay, argues Herbert Loerch of M-Files - but how<br />
should organisations respond to the shift?<br />
TECHNOLOGY: DNA <strong>ST</strong>ORAGE..............................................10<br />
Could DNA offer a solution to the ever-accelerating growth in data? A recent white<br />
paper suggests it is a distinct possibility<br />
<strong>ST</strong>RATEGY: DATA PROTECTION….....................................12<br />
Why is it that the security industry talks about network security, but not data breaches?<br />
It's clear that something needs to change, and according to Paul German of Certes<br />
Networks, the change is simple<br />
10<br />
CASE <strong>ST</strong>UDY: MEDIAHUB AU<strong>ST</strong>RALIA...........……......14<br />
By building a robust storage solution with Scality RING, Australian broadcasters can<br />
satisfy consumers' voracious appetite for fresh news without a glitch - or egress fees<br />
MANAGEMENT: DATA SECURITY.....…………............................16<br />
Cyber-criminals don't take days off, argues Jim Crook, Senior Director of Marketing,<br />
CTERA, so I.T. professionals can't afford to either<br />
CASE <strong>ST</strong>UDY: GREATER ANGLIA......................…........18<br />
Greater Anglia has chosen backup solutions to protect recent infrastructure investments<br />
and as an initial step in its long-term cloud strategy<br />
14<br />
<strong>ST</strong>RATEGY: CLOUD.................................................…...20<br />
Patrick Smith of Pure Storage explains the three core elements of a successful cloud<br />
strategy: mobility, consistency and cost control<br />
ROUNDTABLE: INNOVATION.....................................................22<br />
When it comes to the data storage industry is there any scope left for real innovation?<br />
Storage magazine gathered the thoughts of a selection of industry leaders<br />
ANALYSIS: BACKUP SOFTWARE...............................26<br />
Jerome M. Wendt of DCIG explains how backup is becoming - slightly - less stressful as<br />
software providers simplify their licensing options<br />
18<br />
CASE <strong>ST</strong>UDY: AMERICA'S TE<strong>ST</strong> KITCHEN............…28<br />
Boston-base media and publishing company America's Test Kitchen has taken its use of<br />
StorONE's platform way beyond backup<br />
TECHNOLOGY: DATA FABRIC.....................................30<br />
Rob Mellor, VP and GM of WhereScape, introduces the four 'pillars' to building a<br />
successful data fabric for your enterprise<br />
CASE <strong>ST</strong>UDY: PINEWOOD <strong>ST</strong>UDIOS..........................32<br />
ATTO delivers key, high-performance Fibre Channel connectivity to one of the world's<br />
premier studio facilities<br />
22<br />
ANALYSIS: TAPE...........................................................33<br />
LTO tape shipments for 2020 were only slightly down on 2019, despite the broader<br />
impact of the Covid-19 pandemic<br />
RESEARCH: REMOTE WORKING................................34<br />
Remote working has not led to any notable increase in IT downtime, according to new<br />
research from Databarracks<br />
www.storagemagazine.co.uk @<strong>ST</strong>MagAndAwards <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
03
COMMENT<br />
EDITOR: David Tyler<br />
david.tyler@btc.co.uk<br />
SUB EDITOR: Mark Lyward<br />
mark.lyward@btc.co.uk<br />
REVIEWS: Dave Mitchell<br />
PRODUCTION MANAGER: Abby Penn<br />
abby.penn@btc.co.uk<br />
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john.jageurs@btc.co.uk<br />
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ian.collis@btc.co.uk<br />
SALES/COMMERCIAL ENQUIRIES:<br />
Lyndsey Camplin<br />
lyndsey.camplin@storagemagazine.co.uk<br />
Stuart Leigh<br />
stuart.leigh@btc.co.uk<br />
MANAGING DIRECTOR: John Jageurs<br />
john.jageurs@btc.co.uk<br />
DI<strong>ST</strong>RIBUTION/SUBSCRIPTIONS:<br />
Christina Willis<br />
christina.willis@btc.co.uk<br />
PUBLISHED BY: Barrow & Thompkins<br />
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NOTHING NEW UNDER THE SUN<br />
BY DAVID TYLER<br />
EDITOR<br />
Our last issue included a piece on the recent developments in the use of<br />
graphene in the HDD industry, and as if to try and go one better, in this issue<br />
we look at how DNA itself is being trialled as a data storage medium that<br />
could be exceptionally well suited to archival. "It's undeniable that data growth is<br />
outpacing the scalability of today's storage solutions," says Steffen Hellmold, vice<br />
president, corporate strategic initiatives, Western Digital. "Literally everything we do<br />
revolves around data - and capturing, storing, processing and mining it only serves to<br />
create even more data. The density and stability of DNA storage will help the industry<br />
cost-effectively cope with the expected future growth of archival data for many decades<br />
to come."<br />
Also in this issue we have a roundtable piece that asks where the next innovations are<br />
likely to come from in the sector. Is it really a new product if it's just a slightly<br />
faster/smaller/higher capacity version of something that a vendor has been selling for<br />
years? Does attaching a new buzzword to your product mean it is really innovative, or<br />
just that your marketing team is keeping up to date with what's trending?<br />
William Toll, head of product marketing at Acronis, says in the article: "There is<br />
always a continuous string of new innovations in storage, much of it stemming from<br />
the pace of innovation in the 'nano' technologies that reduce the size of physical<br />
storage medium. IBM, Microsoft, and others continue to discover and publish research<br />
in future technologies that are very different from what we have in the market today.<br />
For example, Microsoft's project silica, the first storage technology for the cloud<br />
conceived and constructed from scratch. Reliant on ultrafast laser optics to store data<br />
in quartz glass, this technology is billed to potentially lead to a complete re-think of<br />
traditional storage system design."<br />
What about vendors who do not innovate quickly enough? Well, they run the risk of<br />
becoming irrelevant, and therefore customers will look elsewhere. Lack of innovation<br />
may also damage vendor brands as these will unlikely be seen as market leaders. The<br />
result is the company going out of business or getting acquired. "I think that the<br />
majority of technology is dead after ten years, as are the manufacturers aligned to it<br />
unless they manage to evolve," warns FalconStor's Steve Ashurst.<br />
Whatever the next big thing in the storage industry turns out to be, you can be sure<br />
that we'll be keeping you up to date right here in the pages of Storage magazine -<br />
some things never change!<br />
04 <strong>ST</strong>ORAGE<br />
MAGAZINE<br />
<strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
@<strong>ST</strong>MagAndAwards<br />
www.storagemagazine.co.uk
OPINION:<br />
OPINION: DATA PROTECTION<br />
A MATTER OF TRU<strong>ST</strong><br />
THE HYBRID FUTURE IS ALL ABOUT 'DIGITAL TRU<strong>ST</strong>', ARGUES EDWIN<br />
WEIJDEMA, GLOBAL TECHNOLOGI<strong>ST</strong>, PRODUCT <strong>ST</strong>RATEGY, VEEAM<br />
As hybrid becomes the new norm for<br />
business, we have to place our trust<br />
in technology more than ever before.<br />
When I choose to work from home instead<br />
of travelling to the office, I am trusting that<br />
my laptop is fully operational, my Internet<br />
connection is stable, and that my ability to<br />
access the cloud-based applications I need<br />
for my work are available. Subconsciously,<br />
however, it is natural to worry more about<br />
your devices and connectivity breaking<br />
down when working from home than it is<br />
when you are in the office, with the IT team<br />
sat in the same building.<br />
This is because putting our faith in<br />
technology often requires putting<br />
confidence in the unknown. Ultimately, this<br />
is what trust is all about. Am I confident<br />
enough in someone or something that I can<br />
overcome the uncertainty of the outcome? If<br />
you do not trust, you will not take risks or<br />
take a step into the unknown, which means<br />
you will never change. So, as organisations<br />
embrace hybrid working and continue with<br />
their digital transformation, how can they<br />
ensure that a lack of trust towards<br />
technology does not hinder their progress?<br />
WHO DO YOU TRU<strong>ST</strong>?<br />
In some ways, the process of trusting a<br />
piece of technology is similar to trusting<br />
another human. We have a number of<br />
mechanisms to draw on. The first is our<br />
gut instinct. You often know whether or not<br />
you find someone trustworthy within 30<br />
seconds of meeting them. This is also true<br />
of technology.<br />
Everything from the brand logo to our<br />
first interaction with the user interface<br />
adds to our perception of whether or not<br />
a device, website or communication is<br />
trustworthy or not. Various studies suggest<br />
that we are more likely to accept phone<br />
calls from numbers we recognise. We<br />
become suspicious about providing<br />
personal information about ourselves<br />
when registering for services online, when<br />
we would have no hesitation giving the<br />
same details to a bank clerk or mortgage<br />
advisor.<br />
While our instincts are indeed powerful<br />
attributes, they can sometimes let us<br />
down. In the real world, this might be<br />
believing one of our friends when the story<br />
they are telling us is really a joke or<br />
accidentally driving towards the office on<br />
a Sunday because our brains are on<br />
autopilot. In the digital sphere, the<br />
consequences of us trusting our instincts<br />
or not thinking properly can be clicking on<br />
phishing links, compromising personal<br />
security information, and accepting fake<br />
news as a truth.<br />
However, trust is not all about our gut<br />
reaction. Trust is earned over time, not<br />
only through our own experiences, but<br />
also those of others. When you can read<br />
and learn about others', who you never<br />
have met, you can reduce your uncertainty<br />
and posed risk. This way you can take a<br />
confident step towards the unknown. This<br />
can be referred to as 'distributed trust'. We<br />
are more likely to trust a professional<br />
decorator with a job in our home if he/she<br />
has a high rating and visible track record<br />
online where maybe even examples of<br />
their work are displayed. This is an<br />
example of distributed trust, and the same<br />
concept also applies to technology. For<br />
example, the majority of people are not<br />
early adopters. These are the fastest<br />
06 <strong>ST</strong>ORAGE <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
@<strong>ST</strong>MagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
OPINION:<br />
OPINION: DATA PROTECTION<br />
"Furthermore, organisations are starting to understand that<br />
one of the most sure-fire ways for a business to lose trust is<br />
for their data to be compromised - whether it is stolen or<br />
simply lost. Veeam research indicates that 41% of business<br />
leaders think downtime and data loss could negatively<br />
impact customer confidence. Over half feel that this will<br />
damage their brand's integrity, showing the inextricable link<br />
between data protection and trust."<br />
people to get on board with the latest<br />
products available or use new technology<br />
concepts before they become mainstream.<br />
Technology assists us with reducing the<br />
uncertainty by giving access to a huge pile<br />
of information. This information is what<br />
you can call a trust enabler.<br />
A LEAP OF FAITH<br />
The majority of technology users and IT<br />
teams prefer to wait and see. Whether it's<br />
buying a new smartphone or migrating<br />
data to the public cloud, many of us seek<br />
endorsement from people who have tried<br />
it first - including our peers, other<br />
businesses, independent consultants, and<br />
total strangers on the other side of the<br />
world. There's a reason the IT industry has<br />
a saying that no one got fired for hiring<br />
certain brands. Those brands have built a<br />
visible track record through being reliable,<br />
consistent, and delivering a great<br />
customer experience. People trust that their<br />
products and services will do what they say<br />
they will, based on years of success, so<br />
perceive their risk of investment to be<br />
lower than working with a brand they are<br />
less familiar with.<br />
One of the major trust issues organisations<br />
have regarding new technology is whether<br />
or not it is secure. Will their data be safe<br />
and protected? They also want to know<br />
what happens when things go wrong. What<br />
happens if the technology fails? How do we<br />
get our services back online and quickly<br />
recover our data? So, with digital<br />
transformation on the agenda of every<br />
business boardroom, CIOs and IT teams<br />
need to feel reassured that the technology<br />
providers they put their trust in are fit for<br />
purpose.<br />
According to the Veeam Data Protection<br />
Report <strong>2021</strong>, 28% of UK business leaders<br />
see cyber threats as a challenge to their<br />
digital transformation initiatives in the next<br />
12 months. This heightened awareness<br />
towards the impact of cybersecurity<br />
breaches on their bottom line will weigh<br />
heavily on the minds of organisations<br />
when choosing their technology provider.<br />
Furthermore, organisations are starting to<br />
understand that one of the most sure-fire<br />
ways for a business to lose trust is for their<br />
data to be compromised - whether it is<br />
stolen or simply lost. Veeam research<br />
indicates that 41% of business leaders<br />
think downtime and data loss could<br />
negatively impact customer confidence.<br />
Over half feel that this will damage their<br />
brand's integrity, showing the inextricable<br />
link between data protection and trust.<br />
In terms of how successfully<br />
organisations are currently protecting<br />
data, backup failures - and incomplete<br />
backups - are leaving 58% of data<br />
potentially unprotected. The issues of<br />
data protection and cybersecurity,<br />
therefore, pose a threat to both<br />
businesses' digital transformation but also<br />
their new hybrid existence.<br />
It is clear that humans' relationship with<br />
technology, whether they are a customer, a<br />
business decision maker, or an employee,<br />
is all about trust. So, businesses must turn<br />
to trusted technology advisors who can<br />
help them ensure that the digital<br />
transformation that will power their hybrid<br />
future is built on the solid foundations of<br />
modern data protection.<br />
More info: www.veeam.com<br />
www.storagemagazine.co.uk<br />
@<strong>ST</strong>MagAndAwards <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
07
OPINION:<br />
OPINION: FLEXIBLE WORKING<br />
PREPARING FOR SEISMIC CHANGE<br />
THE FLEXIBLE WORK FUTURE IS HERE TO <strong>ST</strong>AY, ARGUES HERBERT LOERCH OF M-FILES - BUT HOW SHOULD<br />
ORGANISATIONS RESPOND TO THE SHIFT?<br />
The forced and immediate<br />
shift to remote working which<br />
happened almost overnight<br />
in March 2020 will be without<br />
doubt, one of the most significant<br />
and long-lasting impacts of the<br />
Covid-19 pandemic.<br />
Any belief that this was to be a<br />
short-term necessity has over<br />
time, proven to be illusionary.<br />
Governments not just in the<br />
UK but across the world have<br />
responded to waves of the<br />
pandemic by opening, closing<br />
and reopening economies in<br />
repeated fashion. Even now with<br />
a large percentage of the UK<br />
population vaccinated, a large<br />
proportion of UK employees are<br />
still expected to work from home<br />
in what is now being termed<br />
a 'hybrid model'.<br />
Some of the<br />
bestknown<br />
names in the UK have already<br />
announced plans for introducing more<br />
hybrid models of working. These include<br />
insurance giant Aviva, with 16,000<br />
employees, and accountancy firms BDA<br />
and KPMG both reporting a move to<br />
more flexible, hybrid working methods.<br />
Investment firm JP Morgan and the<br />
recruiter Michael Page allowed workers<br />
back in the office in late March, but none<br />
have reopened at full capacity. In the<br />
case of WPP the BBC has reported that it<br />
has reopened its UK offices at 30%<br />
capacity, and that figure is expected to<br />
rise to 50% as the summer progresses.<br />
As a result of this move to a new way of<br />
working, demand for office space is also<br />
declining and businesses are choosing to<br />
restructure the very way they work by<br />
focusing on their estates. Capita has<br />
closed 49 out of 294 of its offices since<br />
the start of the pandemic while one of the<br />
Big Four, Deloitte, has closed offices at<br />
Gatwick, Liverpool, Nottingham and<br />
Southampton.<br />
Permanent remote working is now<br />
being considered by both employers<br />
and employees who would not have<br />
even considered this back in 2019.<br />
The World Economic Forum's<br />
latest Future of Jobs Report,<br />
published in <strong>Oct</strong>ober 2020,<br />
states that 44 per cent of<br />
workers can conduct their work<br />
remotely, so this is a very real<br />
dynamic taking place now.<br />
Further, here in the UK, in a<br />
<strong>Sep</strong>tember 2020 poll of<br />
more than 2,000 office<br />
workers conducted by the<br />
British Council for Offices,<br />
08 <strong>ST</strong>ORAGE <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
@<strong>ST</strong>MagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
OPINION:<br />
OPINION: FLEXIBLE WORKING<br />
"If organisations are going to prepare for the new normal of flexible work<br />
environments, the solution is to develop a well-formed, intelligent information<br />
management strategy - one that promotes a collaborative and productive working<br />
environment while adhering to governance, compliance and security protocols."<br />
found that nearly half of respondents<br />
said that they intended to work from<br />
home some of the time going well into<br />
<strong>2021</strong>, and this was at a time when<br />
another national lockdown was viewed<br />
as a mere fantasy.<br />
These seismic changes - office space<br />
reductions combined with new flexible<br />
ways of working and employee<br />
expectation that this is the 'new normal' -<br />
are leading to firms having to reevaluate<br />
not just where they work, but<br />
how they work.<br />
Central to this is a desire to ensure that<br />
this shift towards flexible working does not<br />
negatively impact productivity,<br />
collaboration or company culture. There<br />
is a body of research that has shown that<br />
people can be as productive, if not more<br />
so, when working from home. But for<br />
employers there is a very real issue. The<br />
practical and operational advantages of<br />
an entire workforce working from home<br />
could be diminished.<br />
If organisations are going to prepare<br />
for the new normal of flexible work<br />
environments, the solution is to develop<br />
a well-formed, intelligent information<br />
management strategy - one that<br />
promotes a collaborative and productive<br />
working environment while adhering to<br />
governance, compliance and security<br />
protocols.<br />
So, what can companies do now to<br />
prepare a strategy for the new normal of<br />
remote work? What should they be putting<br />
focus on in developing that strategy?<br />
Below are a few key considerations:<br />
INFORMATION ACCESS &<br />
WORKFLOW AUTOMATION<br />
Most businesses live and breathe<br />
documents, files, and information; it's the<br />
lifeblood of a streamlined, productive<br />
and efficient organisation. Arguably, the<br />
most important tenet of a flexible work<br />
strategy is that knowledge workers should<br />
be able to access and manage<br />
information from any device and any<br />
physical location, no matter where that<br />
information is stored - in a CRM, ERP,<br />
shared drives, network folders.<br />
Not only should staff be able to access<br />
information, but the same processes and<br />
workflows that govern their work should<br />
be in place in a flexible work<br />
environment.<br />
AVOIDING SHADOW IT<br />
Shadow IT is where individuals<br />
incorporate technology solutions on their<br />
own, away from the 'prying eyes' of the IT<br />
department. For example, one individual<br />
may decide they're going to use Dropbox<br />
for cloud storage, while others decide on<br />
Google Drive and yet others are using<br />
Box. This creates two types of sprawl -<br />
content sprawl and SaaS sprawl - both<br />
despised by IT departments, not just for<br />
the inconvenience, but for the risk it poses<br />
to established governance and security<br />
protocols. An umbrella strategy should<br />
account for a unified document<br />
management system.<br />
INFORMATION SECURITY<br />
Bring Your Own Device (BYOD) and<br />
rogue endpoint applications can put<br />
information security at risk. Many<br />
companies are using an array of<br />
technology to help allay those risks -<br />
company-sanctioned hardware, VPN<br />
connections, and a secure enterprise<br />
information management platform.<br />
The result of this shift to flexible working<br />
is that employers now need to be thinking<br />
now about how they are going to<br />
respond to employee expectations of new<br />
working patterns.<br />
Government guidance which requires<br />
people to work remotely will not be<br />
around forever. As so many employees<br />
have indicated a preference for remote<br />
working at least part of the time going<br />
forward, employers need to consider<br />
carefully how best to remain an employer<br />
of choice and stay competitive.<br />
The solution is an intelligent information<br />
management platform and the key<br />
principles that underpin a solid flexible<br />
work strategy are already there. All you<br />
have to do to work remotely is grab your<br />
laptop and go.<br />
All the information, files and documents<br />
they need are a couple clicks away, from<br />
any device. It's this concept of any time,<br />
anywhere access to company information<br />
- with a built-in information security<br />
framework - that truly sets the stage for<br />
remote working, giving staffers the same<br />
experience as they would at the office.<br />
And by doing that, companies can ensure<br />
continuity, productivity, and efficiency of<br />
their remote workforce.<br />
More info: www.m-files.com<br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
09
TECHNOLOGY: DNA <strong>ST</strong>ORAGE<br />
A NEW TWI<strong>ST</strong> ON A LONG-<strong>ST</strong>ANDING ISSUE<br />
COULD DNA OFFER A SOLUTION TO THE EVER-ACCELERATING GROWTH IN DATA? A RECENT<br />
WHITE PAPER SUGGE<strong>ST</strong>S IT IS A DI<strong>ST</strong>INCT POSSIBILITY<br />
The DNA Data Storage Alliance, an<br />
organisation of more than 25 leading<br />
companies formed by Twist<br />
Bioscience Corporation, Illumina, Inc. and<br />
Western Digital together with Microsoft<br />
Research, has released its first white paper<br />
titled 'Preserving our Digital Legacy: An<br />
Introduction to DNA Data Storage'.<br />
The white paper presents DNA data<br />
storage fundamentals in an accessible way<br />
for both technically curious readers and for<br />
IT business, computer science or electrical<br />
engineering readers interested in the<br />
benefits, a technical overview, and the cost<br />
of ownership of this potential new storage<br />
medium. It discusses why DNA data<br />
storage is needed and expected to address<br />
the exponential growth of digital data.<br />
A recent Gartner report estimates that in<br />
2020, humans likely generated in excess of<br />
400 ZB of digital 'stuff' - equivalent to 400<br />
million petabytes or 400 billion terabytes<br />
(or 40 "shoeboxes" of DNA data storage).<br />
Further, Gartner "considers a 35% per-year<br />
growth scenario - closely reflecting the<br />
actual growth we saw beginning in 2010,<br />
a year that might be considered the birth of<br />
the cloud storage area - to be most likely."<br />
According to the report, "new breeds of<br />
storage technologies must be created in<br />
response to the emerging need for<br />
immense available capacity at minimal<br />
cost in enterprise data centres."<br />
The density of DNA data storage is<br />
unprecedented. If the space inside an LTO<br />
cassette (approximately 235,000 mm3)<br />
were filled with DNA-based bits, the<br />
cassette could hold about 2,000,000 TB,<br />
or about 115,000 times the number of bits<br />
on an LTO-9 tape. In addition,<br />
encapsulated DNA has been shown to<br />
remain stable for 1000's of years, even in<br />
harsh conditions.<br />
"It's undeniable that data growth is<br />
outpacing the scalability of today's storage<br />
solutions," comments Steffen Hellmold,<br />
vice president, corporate strategic<br />
initiatives, Western Digital. "Literally<br />
everything we do revolves around data -<br />
and capturing, storing, processing and<br />
mining it only serves to create even more<br />
data. The density and stability of DNA<br />
storage will help the industry costeffectively<br />
cope with the expected future<br />
growth of archival data for many decades<br />
to come."<br />
Another key aspect of DNA as a storage<br />
medium is the immutability of its format.<br />
With existing storage technologies, the<br />
physical structure and format of the media<br />
and the methods used to read and write to<br />
it are fundamentally coupled. In contrast,<br />
DNA's structure means that any generation<br />
of DNA readers and writers will be able to<br />
read and write DNA as long as the bit<br />
encoding formats are saved.<br />
"In addition to density, stability and<br />
eternal relevance, DNA data storage<br />
provides a far more sustainable option,<br />
requiring negligible space and energy<br />
when compared to current data centres<br />
that use an ever-growing amount of<br />
power and land," said Emily M. Leproust,<br />
Ph.D., CEO and co-founder of Twist<br />
Bioscience. "Taken together, DNA's<br />
storage density, durability and minimal<br />
maintenance costs radically reduce the<br />
cost of maintaining digital data in DNA<br />
over time, making it a viable option for<br />
long-term archival data retention."<br />
"The intersection of the trend toward<br />
massive digital data storage needs with<br />
our ability to manipulate synthetic DNA<br />
offers a vision of data archival ability that<br />
could radically change the scale of what<br />
we store and how long we store it,"<br />
comments Karin Strauss, senior principal<br />
research manager at Microsoft Research.<br />
"Preserving our digital legacy in turn opens<br />
possibilities to extract, and even create or<br />
discover, new knowledge."<br />
More info: www.dnastoragealliance.org<br />
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<strong>ST</strong>RATEGY:<br />
<strong>ST</strong>RATEGY: DATA PROTECTION<br />
THREE REASONS WHY THE SECURITY<br />
INDU<strong>ST</strong>RY IS PROTECTING THE WRONG THING<br />
WHY IS IT THAT THE SECURITY INDU<strong>ST</strong>RY TALKS ABOUT NETWORK SECURITY, BUT NOT DATA<br />
BREACHES? IT'S CLEAR THAT SOMETHING NEEDS TO CHANGE, AND ACCORDING TO PAUL<br />
GERMAN, CEO, CERTES NETWORKS, THE CHANGE IS SIMPLE<br />
For too long now, organisations have<br />
been focusing on protecting their<br />
network when in fact they should<br />
have been protecting their data. This<br />
article outlines three reasons why the<br />
security industry has been protecting the<br />
wrong thing and what they can do to<br />
secure their data in future.<br />
REASON ONE: THEY'RE CALLED<br />
DATA BREACHES, NOT NETWORK<br />
BREACHES, FOR A REASON<br />
Looking back on some of the biggest data<br />
breaches the world has ever seen, it's<br />
clear that cyber hackers always seem to<br />
be one step ahead of organisations that<br />
seemingly have sufficient protection and<br />
technology in place. From the Adobe data<br />
breach way back in 2013 that resulted in<br />
153 million user records stolen, to the<br />
Equifax data breach in 2017 that exposed<br />
the data of 147.9 million consumers, the<br />
lengthy Marriott International data breach<br />
that compromised the data from 500<br />
million customers over four years, to the<br />
recent SolarWinds data breach at the end<br />
of 2020, over time it's looked like no<br />
organisation is exempt from the<br />
devastating consequences of a cyber<br />
hack.<br />
When these breaches hit the headlines,<br />
they're called 'data breaches', yet the<br />
default approach to data security for all<br />
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MAGAZINE
<strong>ST</strong>RATEGY:<br />
<strong>ST</strong>RATEGY: DATA PROTECTION<br />
these organisations has been focused on<br />
protecting the network - to little effect. In<br />
many cases, these data breaches have<br />
seen malicious actors infiltrate the<br />
organisation's network, sometimes for<br />
long periods of time, and then have their<br />
pick of the data that's left unprotected<br />
right in front of them.<br />
So what's the rationale behind<br />
maintaining this flawed approach to data<br />
protection? The fact is that current<br />
approaches mean it is simply not possible<br />
to implement the level of security that<br />
sensitive data demands while it is in<br />
transit without compromising network<br />
performance. Facing an either/or<br />
decision, companies have blindly followed<br />
the same old path of attempting to secure<br />
the network perimeter, and hoping that<br />
they won't suffer the same fate as so many<br />
before them.<br />
However, consider separating data<br />
security from the network through an<br />
encryption-based information assurance<br />
overlay. By doing so organisations can<br />
seamlessly ensure that even when<br />
malicious actors enter the network, the<br />
data will still be unattainable and<br />
unreadable, keeping the integrity,<br />
authentication and confidentiality of the<br />
data intact without impacting overall<br />
performance of the underlying<br />
infrastructure.<br />
REASON TWO: REGULATIONS AND<br />
COMPLIANCE REVOLVE AROUND<br />
DATA<br />
Back in 2018, GDPR caused many<br />
headaches for businesses across the<br />
world. There are numerous data<br />
regulations businesses must adhere to,<br />
but GDPR in particular highlighted how<br />
important it is for organisations to protect<br />
their sensitive data. In the case of GDPR,<br />
organisations are not fined based on a<br />
network breach; in fact, if a cyber hacker<br />
were to enter an organisation's network<br />
but not compromise any data, the<br />
organisation wouldn't actually be in breach<br />
of the regulation at all.<br />
GDPR, alongside many other regulations<br />
such as HIPAA, CCPA, CJIS or PCI-DSS, is<br />
concerned with protecting data, whether it's<br />
financial data, healthcare data or law<br />
enforcement data. The point is: it all<br />
revolves around data, but the way in which<br />
data needs to be protected will depend on<br />
business intent. With new regulations<br />
constantly coming into play and<br />
compliance another huge concern for<br />
organisations as we continue into <strong>2021</strong>,<br />
protecting data has never been more<br />
important, but by developing an intentbased<br />
policy, organisations can ensure<br />
their data is being treated and secured in a<br />
way that will meet business goals and<br />
deliver provable and measurable<br />
outcomes, rather than with a one-size-fitsall<br />
approach.<br />
REASON THREE: NETWORK<br />
BREACHES ARE INEVITABLE, BUT<br />
DATA BREACHES ARE NOT<br />
Data has become extremely valuable<br />
across all business sectors and the increase<br />
in digitisation means that there is now more<br />
data available to waiting malicious actors.<br />
From credit card information to highly<br />
sensitive data held about law enforcement<br />
cases and crime scenes, to data such as<br />
passport numbers and social ID numbers in<br />
the US, organisations are responsible for<br />
keeping this data safe for their customers,<br />
but many are falling short of this duty.<br />
With the high price tag that data now has,<br />
doing everything possible to keep data<br />
secure seems like an obvious task for every<br />
CISO and IT Manager to prioritise, yet the<br />
constant stream of data breaches shows<br />
this isn't the case.<br />
But what can organisations do to keep<br />
this data safe? To start with, a change in<br />
mindset is needed to truly put data at the<br />
forefront of all cybersecurity decisions and<br />
investments. Essential questions a CISO<br />
must ask include: Will this solution protect<br />
my data as it travels throughout the<br />
network? Will this technology enable data<br />
to be kept safe, even if hackers are able to<br />
infiltrate the network? Will this strategy<br />
ensure the business is compliant with<br />
regulations regarding data security, and<br />
that if a network breach does occur, the<br />
business won't risk facing any fines? The<br />
answer to these questions must be yes in<br />
order for any CISO to trust that their data is<br />
safe and that their IT security policy is<br />
effective.<br />
Furthermore, with such a vast volume of<br />
data to protect, real-time monitoring of the<br />
organisation's information assurance<br />
posture is essential in order to react to an<br />
issue, and remediate it, at lightning speed.<br />
With real-time, contextual meta-data, any<br />
non-compliant traffic flows or policy<br />
changes can be quickly detected on a<br />
continuous basis to ensure the security<br />
posture is not affected, so that even if an<br />
inevitable network breach occurs, a data<br />
breach does not follow in its wake.<br />
TRU<strong>ST</strong>ING INFORMATION<br />
ASSURANCE<br />
An information assurance approach that<br />
removes the misdirected focus on<br />
protecting an organisation's network and<br />
instead looks at protecting data, is the only<br />
way that the security industry can move<br />
away from the damaging data breaches of<br />
the past. There really is no reason for these<br />
data breaches to continue hitting the media<br />
headlines; the technology needed to keep<br />
data secure is ready and waiting for the<br />
industry to take advantage of.<br />
In the same way noone would leave their<br />
finest jewellery on display in the kitchen<br />
window, or leave their passport out for the<br />
postman to see, organisations must<br />
safeguard their most valuable asset and<br />
protect themselves and their reputation<br />
from suffering the same fate as all those<br />
other organisations that have not.<br />
More info: www.certesnetworks.com<br />
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<strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
13
CASE <strong>ST</strong>UDY:<br />
CASE <strong>ST</strong>UDY: MEDIAHUB AU<strong>ST</strong>RALIA<br />
THE GOOD NEWS<br />
BY BUILDING A ROBU<strong>ST</strong> <strong>ST</strong>ORAGE SOLUTION WITH SCALITY<br />
RING, AU<strong>ST</strong>RALIAN BROADCA<strong>ST</strong>ERS CAN SATISFY<br />
CONSUMERS' VORACIOUS APPETITE FOR FRESH NEWS<br />
WITHOUT A SINGLE GLITCH - OR EGRESS FEES<br />
Today's television viewers expect content<br />
to be global, streaming, and available<br />
on demand. Broadcasters need to be<br />
first with breaking news and to deliver this<br />
quickly and efficiently, they need access to<br />
their rapidly expanding archives at a moment's<br />
notice. MediaHub Australia has found a costeffective<br />
solution that is helping Australian<br />
broadcasters deliver seamless digital content<br />
into viewers' homes without a single glitch.<br />
CREATING CONTENT FOR DIGITAL<br />
CONSUMERS<br />
Twenty years ago, most news outlets were<br />
analogue, with a handful of national<br />
broadcasters. Today, content is global,<br />
streaming, and available 24x7. Footage can<br />
be shot and edited from an iPhone.<br />
Consumers have a constant appetite for<br />
fresh news.<br />
For news broadcasters, the pressure to<br />
retain viewers is relentless. Their challenge is<br />
to create and distribute compelling news<br />
content and to do so quickly and efficiently<br />
ahead of the competition. There is a need<br />
for broadcasters to re-purpose their<br />
extensive archives.<br />
MediaHub Australia is one of the largest<br />
service providers to accelerate transformation<br />
in the Australian market. The business,<br />
founded in 2009, is responsible for the live<br />
broadcast of more than 400 TV channels and<br />
90 radio stations. It works with the country's<br />
biggest broadcasters, including Sky and ABC.<br />
"Our job is to take our broadcasters' content<br />
and deliver it to viewers' homes 24 hours a<br />
day, without a single error," says Alan<br />
Sweeney, CEO of MediaHub.<br />
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MAGAZINE
CASE <strong>ST</strong>UDY:<br />
CASE <strong>ST</strong>UDY: MEDIAHUB AU<strong>ST</strong>RALIA<br />
"Data is everything. There is little value in data if you can't access it. ArkHub enables<br />
customers to access their archives whenever they need, at no extra cost, and to use<br />
this content to their advantage."<br />
SECURE <strong>ST</strong>ORAGE & IN<strong>ST</strong>ANT<br />
RETRIEVAL<br />
One of the practical challenges of the new<br />
digital landscape for broadcasters is how to<br />
store and access large volumes of digital<br />
content. Broadcasters not only need to store<br />
content securely and efficiently, but they also<br />
may need to access it at a moment's notice.<br />
"Clients may store certain data and only<br />
require access to it three months from now,<br />
or they may want access to it within minutes,"<br />
Sweeney explains. For instance, this could be<br />
re-purposing news footage to create an<br />
obituary or supporting live footage as part of<br />
a national broadcast.<br />
"One of the great things about TV is that the<br />
experience for the viewer appears seamless,"<br />
Sweeney adds, "But behind the scenes there's<br />
a great deal of work to make that happen."<br />
MediaHub wanted to create a service to<br />
allow broadcasters to store content but<br />
enable instant access without additional fees.<br />
"Cloud providers do a great job of selling<br />
storage but there can be high fees for<br />
egress," Sweeney states. "We wanted to<br />
create a new model."<br />
MEETING EXACTING NEEDS<br />
ArkHub is MediaHub's response, a new<br />
storage-as-a-service offering aimed at the<br />
Australian broadcast market. It is built on the<br />
high storage density of the HPE Apollo 4510<br />
system, along with Scality RING scalable<br />
object storage, Cray ClusterStor E1000<br />
Storage Systems, and Mellanox SX6036<br />
InfiniBand Switch.<br />
"Scality enabled us to stretch across our<br />
own data centres and two co-locations,"<br />
explains Scott Jolly, MediaHub's head of<br />
operations. "This, plus the density of HPE<br />
Apollo, allowed us to address fourteen-nines<br />
durability and data retrieval times, offering<br />
one hundred percent availability."<br />
MediaHub is a long-time user of HPE<br />
servers and storage. This history, Sweeney<br />
says, plus trusted support and HPE's<br />
collaboration with Scality, a recognised<br />
leader in scalable object storage, made the<br />
decision to use HPE and Scality to develop<br />
ArkHub an easy one. HPE's collaboration<br />
with its partner CustomTec was also<br />
imperative in helping MediaHub on its<br />
journey.<br />
"It was clear we had two great professional<br />
businesses working together to deliver a very<br />
robust, technologically advanced solution.<br />
This would allow us to develop a storage<br />
solution that would meet all the data storage<br />
requirements of the industry and our clients,"<br />
says Sweeney.<br />
CONTENT <strong>ST</strong>ORAGE WITHOUT<br />
COMPLEXITY<br />
The result is a data storage service that<br />
enables broadcasters to store content with<br />
instant no-fee retrieval. With huge historical<br />
archives now accessible, broadcasters can<br />
create richer content. As-live footage can be<br />
stored and added to live broadcasts. Content<br />
can be created, stored, retrieved, and<br />
broadcast automatically to an agreed<br />
schedule. It takes much of the complexity out<br />
of storage tasks.<br />
For MediaHub, it creates a competitive<br />
advantage in a crowded field of broadcast<br />
service providers. "Data is everything," says<br />
Mark Strachan, head of product at<br />
MediaHub. "There is little value in data if you<br />
can't access it. ArkHub enables customers to<br />
access their archives whenever they need, at<br />
no extra cost, and to use this content to their<br />
advantage. We see ArkHub as a major<br />
contributor to the continued growth of<br />
MediaHub."<br />
In addition, ArkHub makes it easier to<br />
duplicate footage, strengthening business<br />
continuity. Broadcasters can convert their<br />
entire libraries of tape files to digital, store in<br />
ArkHub, and access when needed. Data is<br />
also kept within Australia, respecting national<br />
data privacy laws.<br />
The next opportunity, Strachan adds, is to<br />
showcase ArkHub as a Dropbox-style facility<br />
with secure encryption to transfer files within<br />
and between organisations around the<br />
world: "After that, data management is the<br />
next challenge we can solve for clients."<br />
The launch also opens up opportunities in<br />
new industries. MediaHub is actively<br />
pursuing other data-heavy industries,<br />
including healthcare, education, and<br />
finance, where secure access to historical<br />
data is critical. The HPE solution is easily<br />
expandable, meaning MediaHub can add<br />
capacity as required. And having premium<br />
HPE support allows for peace of mind and<br />
smooth operations.<br />
"In global terms, Australia is a vibrant but<br />
small broadcast market," says Sweeney.<br />
"ArkHub enables us to expand into new<br />
markets. HPE and Scality create a very real<br />
gateway into the digital storage market and<br />
that presents an enormous growth<br />
opportunity for us."<br />
More info: www.scality.com<br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
15
MANAGEMENT: DATA SECURITY<br />
EVERY DAY IS A DATA PROTECTION DAY<br />
CYBER-CRIMINALS DON'T TAKE DAYS OFF, ARGUES JIM CROOK, SENIOR DIRECTOR OF MARKETING, CTERA,<br />
SO I.T. PROFESSIONALS CAN'T AFFORD TO EITHER<br />
cannot be read even if it is temporarily<br />
locked due to an assault.<br />
3. Consider who is viewing your files remotely<br />
a. Remote access to an organisation's files<br />
brings a significant number of benefits.<br />
However, if the wrong people are<br />
authorised to view specific files, this could<br />
lead to security issues. To mitigate this,<br />
ensure that your remote access system,<br />
whether VDIs, global file systems or other,<br />
meets corporate security policies and<br />
provides consistent access control from any<br />
personnel user device or location.<br />
Ransomware attacks have skyrocketed<br />
during the pandemic, by nearly 500%.<br />
The REvil gang took advantage of the<br />
USA's 4th July holiday weekend to stage the<br />
US$70 million Kaseya ransomware attack,<br />
while the SolarWinds breach took place just<br />
before Christmas.<br />
It's clear that cyber-criminals do not take a<br />
day off. Year-round protection of your data is<br />
vital to safeguard it so that if an attack does<br />
occur, your company can continue to operate<br />
as usual.<br />
Below are four essential tips for<br />
safeguarding your organisation's most<br />
valuable asset: its data.<br />
1. There is no excuse not to back up your data<br />
a. It goes without saying that data backups<br />
are crucial. An external hard drive to store<br />
backup copies is simply not enough.<br />
b. An effective data protection strategy<br />
involves storing at least one previous<br />
version for a specific retention period (a<br />
minimum of 30 days) in a read-only<br />
repository which is in a different location to<br />
the original. This is the absolute minimum.<br />
2. End-to-end data security is key<br />
a. End-to-end security is, of course, a must for<br />
protecting files against ransomware and<br />
other cyber-threats. Having data security<br />
end-to-end implies encrypting data at the<br />
edge (where it is created), in transit (over<br />
the network), and in the cloud (where it is<br />
stored) in cloud-driven distributed setups.<br />
b. Global file system technology can<br />
safeguard your data before it leaves your<br />
devices, workplaces, and servers by<br />
leveraging source-based encryption at rest<br />
and in transit. Furthermore, your data<br />
4. Make sure that passwords are updated<br />
regularly (and are secure)<br />
a. Employees relying on weak passwords are<br />
more likely to be susceptible to successful<br />
cyber-attacks. When resetting a password,<br />
make sure it is a combination of letters,<br />
numbers, and symbols.<br />
b. Keeping passwords safe on a multi-factor<br />
authentication password manager and<br />
updating them regularly is a simple and<br />
effective way to prevent passwords, and<br />
your data, getting into the wrong hands.<br />
You can never have too much security when<br />
it comes to your business lifeblood, data. An<br />
effective and regularly updated strategy can<br />
support a number of aspects, from business<br />
continuity to innovation, giving your<br />
organisation a possible edge over the<br />
competition.<br />
Cyber-attacks and threats can come from a<br />
myriad of sources and take hundreds of<br />
different shapes and forms. A data security<br />
strategy that can be easily implemented<br />
organisation-wide will help your business<br />
prevent its data from being inaccessible or<br />
worse, falling into the wrong hands.<br />
More info: www.ctera.com<br />
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MAGAZINE
CASE <strong>ST</strong>UDY: GREATER <strong>ST</strong>UDY:<br />
ANGLIA<br />
ON THE RIGHT TRACK<br />
GREATER ANGLIA HAS CHOSEN ILAND SECURE CLOUD BACKUP FOR VEEAM CLOUD CONNECT AND<br />
ILAND SECURE CLOUD BACKUP FOR MICROSOFT 365 TO PROTECT ITS RECENT INFRA<strong>ST</strong>RUCTURE<br />
INVE<strong>ST</strong>MENTS AND AS AN INITIAL <strong>ST</strong>EP IN ITS LONG-TERM CLOUD <strong>ST</strong>RATEGY<br />
Greater Anglia is a major train<br />
operating company (TOC) in the<br />
UK, offering commuter and<br />
intercity services at 133 stations across<br />
the region. Greater Anglia's rail network<br />
ranges from its Central London terminus,<br />
Liverpool Street station, to Essex, Suffolk,<br />
Norfolk, parts of Hertfordshire and<br />
Cambridgeshire and throughout the East<br />
of England. In <strong>2021</strong>, the company was<br />
named 'Train Operator of the Year' at the<br />
Rail Business Awards for the second<br />
consecutive time due, in part,<br />
to record levels of<br />
improvement in<br />
train<br />
punctuality, a new fleet that greatly<br />
benefited the customer experience, station<br />
upgrades and ticketing initiatives. It has<br />
also been awarded a Gold Accreditation<br />
through the IdeasUK Innovation<br />
Assessment.<br />
Greater Anglia's cloud journey,<br />
according to Himesh Patel, head of IT<br />
service delivery, began with two massive<br />
investments. First, the company decided<br />
to replace its entire fleet. The new, stateof-the-art<br />
trains are due for completion at<br />
the end of <strong>2021</strong> - an unprecedented feat<br />
in terms of scale. Second, it decided to<br />
upgrade its wide area network, which was<br />
low-bandwidth and couldn't allow for<br />
cross file sharing. Both were vast<br />
undertakings, which required a lot of IT<br />
strategy and preparation. During that<br />
process of evaluation and innovation,<br />
Himesh saw an opportunity to transition<br />
to the cloud and seized it.<br />
"Our new trains are deploying more<br />
modern technology and infrastructure,<br />
which meant we had a lot of legacy<br />
applications that were defunct when the<br />
new applications came in. From<br />
there, we began looking to<br />
push a lot of<br />
applications either<br />
to the cloud or<br />
to<br />
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CASE <strong>ST</strong>UDY: <strong>ST</strong>UDY:<br />
GREATER ANGLIA<br />
"iland Secure Cloud Backup is an elegant solution, particularly because of its<br />
integration with Veeam. The overall solutions architecture is what we were<br />
looking for - something we can certainly build on in the future. All the<br />
conversations we've had with the iland team have been very transparent, very up<br />
front. There's been nothing hidden in the whole process."<br />
suppliers in their own cloud environments,"<br />
said Himesh.<br />
<strong>ST</strong>ARTING THE JOURNEY<br />
The company's first steps to the cloud<br />
began with a mandate to secure its<br />
investment in Microsoft 365, including<br />
OneDrive, Teams and SharePoint - an<br />
upgrade that coincided with the new<br />
network. Himesh and his team knew full<br />
well that Microsoft offered little in terms of<br />
backup protection and to make matters<br />
worse, malicious attacks, like malware,<br />
ransomware and phishing, were on the rise.<br />
Himesh selected iland Secure Cloud<br />
Backup for Microsoft 365 and iland<br />
Secure Cloud Backup for Veeam Cloud<br />
Connect to address those concerns. With<br />
iland and Veeam, an industry leader in<br />
backup solutions, Greater Anglia could<br />
protect its critical data from internal and<br />
external cybersecurity threats and reduce<br />
the total cost of data protection and<br />
retention, while also moving its overall<br />
backup strategy toward the cloud and<br />
away from outdated technologies like<br />
physical tape.<br />
"iland Secure Cloud Backup is an elegant<br />
solution, particularly because of its<br />
integration with Veeam. The overall<br />
solutions architecture is what we were<br />
looking for - something we can certainly<br />
build on in the future," said Himesh. "All<br />
the conversations we've had with the iland<br />
team have been very transparent, very up<br />
front. There's been nothing hidden in the<br />
whole process. Our requirements were<br />
listened to and were factored in. The most<br />
important thing for us is building a<br />
partnership with a reliable provider. We're<br />
not in it for the short term, it's a long-term<br />
partnership."<br />
"At iland, we strive to form long-lasting<br />
customer partnerships with the goal of<br />
crafting cloud strategies that address their<br />
immediate needs, while also planning for<br />
the future," said Johnny Carpenter, vice<br />
president sales for EMEA. "We're proud to<br />
consider Great Anglia such a partner as<br />
well as one of the more innovative and<br />
forward-thinking companies we've had the<br />
pleasure of working with. With iland<br />
Secure Cloud Backup for Veeam and<br />
Secure Cloud Backup for Microsoft 365,<br />
Greater Anglia has been able to<br />
seamlessly transition away from legacy<br />
hardware, ensure the protection of its<br />
network investments and implement the<br />
resources and proven technology<br />
necessary to succeed on its transition to<br />
the cloud."<br />
Before partnering with iland, Greater<br />
Anglia had been backing up its missioncritical<br />
applications on premises via<br />
backup-to-tape, a technology that would<br />
not provide the flexibility and scalability<br />
the company needed as its business grew.<br />
Between the time, energy and resources<br />
spent on non-innovative maintenance, like<br />
replacing and storing old tapes, Himesh<br />
and his lean, 10-person IT team also had<br />
less time to further business objectives.<br />
With the move to the iland's cloud<br />
backup, however, valuable IT resources<br />
could be freed up to help the business<br />
complete more profitable business<br />
objectives, like rolling out the new trains,<br />
IT infrastructure and associated<br />
applications, wide area network, and new<br />
customer information screens at each<br />
station.<br />
MOVING UP AND OUT<br />
"From a strategy point of view, I think<br />
cloud backup is excellent," said Himesh. "It<br />
just moves everything up and out,<br />
removing our responsibility onsite. It will<br />
allow us to remove a lot of legacy<br />
hardware eventually."<br />
According to Himesh, the company's<br />
latest innovations, especially its move to<br />
the cloud with iland Secure Cloud Backup,<br />
are just the beginning. Though they started<br />
off small, he said they've already started<br />
internal discussions about migrating<br />
everything to the cloud with Infrastructure<br />
as a Service (IaaS) on iland Secure Cloud.<br />
He's looking forward to being able to<br />
utilise modern platforms to leverage<br />
economies of scale and drive cost<br />
efficiencies.<br />
"We're committed to going through that<br />
cloud journey," concluded Himesh. "Right<br />
now, we're trying to tick the right boxes in<br />
terms of the sort of people we want to do<br />
business with and have long term business<br />
relationships with: iland fits that bill."<br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
19
<strong>ST</strong>RATEGY: CLOUD CLOUD<br />
'CLOUD BE<strong>ST</strong>', NOT 'CLOUD FIR<strong>ST</strong>'<br />
PATRICK SMITH, CTO EMEA AT PURE <strong>ST</strong>ORAGE, EXPLAINS THE THREE CORE ELEMENTS OF A SUCCESSFUL<br />
CLOUD <strong>ST</strong>RATEGY: MOBILITY, CONSI<strong>ST</strong>ENCY AND CO<strong>ST</strong> CONTROL<br />
It's no secret that cloud now plays a pivotal<br />
role in the success of modern organisations.<br />
For those looking to thrive, it should be a<br />
given. When implemented correctly, cloud<br />
should enable smooth business agility, with its<br />
scalability and flexible capacity ultimately<br />
providing technology services on tap.<br />
Of course, the label 'cloud' has now come to<br />
mean a whole variety of things, making the<br />
term itself rather nebulous. Indeed, clouds now<br />
come in many forms, and with a mindboggling<br />
variety of providers and services, it<br />
can make the prospect of implementing a<br />
cloud strategy, and getting it right, both<br />
daunting and confusing.<br />
Most organisations already have a cloud<br />
strategy which is likely to range from simply<br />
running productivity tools in the cloud through<br />
having a single public cloud provider,<br />
combining public and on-premises cloud and<br />
potentially consuming services from multiple<br />
cloud providers. Are these environments<br />
interoperable? How should an organisation<br />
plan on scaling and incorporating different<br />
workloads? Do they provide the capabilities to<br />
meet business objectives?<br />
These are significant issues to<br />
take into consideration when<br />
developing and iterating a cloud strategy and<br />
the management of data is worth special<br />
consideration; they're called 'data centres,'<br />
although disguised as AZ's and Regions in the<br />
public cloud.<br />
Given the importance of an organisation's<br />
data in an increasingly competitive data-driven<br />
business climate it is critical that data is<br />
accessible, protected and mobile whatever its<br />
mass; managing data easily, consistently and<br />
cost effectively in the cloud, as on-premises, is<br />
essential.<br />
MOBILITY: DON'T LET YOUR DATA GET<br />
TIED DOWN<br />
Increasingly, organisations that are adopting<br />
modern applications are more reliant on the<br />
individual clouds that house their workloads<br />
and data. Using multiple providers in this way<br />
can cause<br />
issues<br />
in<br />
relocating data, or subsets of data, from one<br />
environment to another. Adopting cloud<br />
should facilitate application movement<br />
whereby the underlying data simply moves with<br />
the application; across Clouds, from Cloud to<br />
Co-Lo(cation) or Cloud to on-premises.<br />
Fortunately, mobility is not a myth, and<br />
organisations can ensure that they don't end<br />
up with siloed data by opting for providers that<br />
have multiple integrations and partnerships. In<br />
particular, organisations should ensure they<br />
opt for services that integrate seamlessly with<br />
the large public cloud providers, such as<br />
Microsoft Azure, AWS and Google Cloud.<br />
Adopting Kubernetes allows for enhanced<br />
data flexibility by being application centric,<br />
allowing an organisation to move the whole<br />
app or workload as many times as needed.<br />
Making sure that the environment is built for<br />
this portability<br />
from<br />
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<strong>ST</strong>RATEGY: <strong>ST</strong>RATEGY: CLOUD<br />
"Organisations will also want to ensure that they achieve a<br />
consistent, simple experience. So you should therefore opt<br />
for a single cloud provider, right? Not necessarily. A single<br />
provider may have the ability to offer hundreds of different<br />
services, but that doesn't mean all of them are right for<br />
every organisation. Going down this route may mean you<br />
find yourself 'locked in' without the flexibility you are used<br />
to and with your data constrained rather than truly<br />
enabling your business."<br />
day-one provides future-proofing.<br />
Organisations therefore need to make sure<br />
that they have a platform in place that has a<br />
data-plane fully integrated into Kubernetes.<br />
CONSI<strong>ST</strong>ENCY, THROUGH HYBRID<br />
Organisations will also want to ensure that<br />
they achieve a consistent, simple experience.<br />
So you should therefore opt for a single<br />
cloud provider, right? Not necessarily. A<br />
single provider may have the ability to offer<br />
hundreds of different services, but that<br />
doesn't mean all of them are right for every<br />
organisation. Going down this route may<br />
mean you find yourself 'locked in' without<br />
the flexibility you are used to and with your<br />
data constrained rather than truly enabling<br />
your business.<br />
Organisations shouldn't assume that the<br />
public cloud is always the best option for every<br />
workload. Ultimately, a 'cloud best' rather than<br />
a 'cloud first' strategy should be adopted: pick<br />
and choose the use cases where cloud makes<br />
the most sense, but where this isn't the case<br />
consider keeping applications under your own<br />
control, through a hybrid set up. Yet by having<br />
a portion of their infrastructure on prem,<br />
organisations don't need to worry about losing<br />
the flexibility that they've come to love with<br />
cloud. Increasingly characteristics of the<br />
cloud are available in a hybrid or onpremises<br />
environment such as elastic capacity<br />
and as-a-service consumption-based<br />
commercial models.<br />
MAINTAIN CO<strong>ST</strong> CONTROL & AVOID<br />
TECHNICAL DEBT<br />
Cloud with its inherent scalability is fantastic<br />
for business agility and offers the potential for<br />
significant savings for the right workloads.<br />
However, this scalability can be a doubleedged<br />
sword. Whilst capacity is available<br />
instantly with the 'swipe of a credit card', it can<br />
be easy to get carried away, leading to rising<br />
monthly bills that are increasingly hard to<br />
track. Factor in a multitude of consumers and<br />
services across multiple cloud providers, and<br />
it's easy to see how cloud spending can get<br />
out of control.<br />
This again is where having a 'cloud best'<br />
strategy comes into play, and where choosing<br />
a hybrid cloud model can allow for the best<br />
cost efficiencies. Flexible consumption models<br />
should be considered as they allow<br />
organisations to pay for use, rather than<br />
engaging in the tricky practice of predicting<br />
capacity requirements in 18 months time. This<br />
will position organisations to address<br />
changing business demands whilst avoiding<br />
excess capacity or unnecessary commitments<br />
on spend.<br />
CLOUD AS A VEHICLE FOR GROWTH<br />
Ultimately, for organisations to get the most<br />
out of the cloud, they need to be proactive<br />
rather than reactive in how they use it. This<br />
means having a fully developed strategy,<br />
making sure you are equipped for multi-cloud<br />
up front and not locking yourself out of any<br />
potential infrastructure upgrades once a cloud<br />
architecture is established. With flexibility built<br />
into the architecture ensuring both optionality<br />
and portability, organisations can ensure they<br />
are geared for growth and ready for the<br />
unpredictability that businesses globally have<br />
had to accept.<br />
Wherever it is used or stored, an<br />
organisation's data holds immense value.<br />
With the right cloud strategy in place, and<br />
having portability as the lynch-pin, each<br />
organisation can squeeze every last drop of<br />
value from its data and use it to gain a<br />
competitive edge.<br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
21
ROUNDTABLE: INNOVATION INNOVATION<br />
THE NEXT BRIGHT IDEA<br />
WHEN IT COMES TO THE DATA <strong>ST</strong>ORAGE INDU<strong>ST</strong>RY IS THERE ANY<br />
SCOPE LEFT FOR REAL INNOVATION? <strong>ST</strong>ORAGE MAGAZINE<br />
GATHERED THE THOUGHTS OF A SELECTION OF INDU<strong>ST</strong>RY<br />
LEADERS<br />
Over the past nine decades, the<br />
storage industry has brought to<br />
market numerous groundbreaking<br />
technologies and architectures -<br />
many of which are still in use today, years<br />
after they first appeared on the market.<br />
Every day, vendors announce new products<br />
that seemingly offer something different<br />
from the myriad of competing solutions<br />
already available; but are these simple<br />
updates to existing technologies, with a<br />
few tweaks and additions? Or are they<br />
truly original? At a time when so much has<br />
already been developed, can data storage<br />
vendors still be innovative?<br />
To find out, let's go back to the very start<br />
of the storage industry as we know it today.<br />
It was nearly a century ago, in 1928, that<br />
Austrian scientist Fritz Pfleumer patented<br />
the first magnetic tape. Since then, tape<br />
has played a significant role in the storage<br />
of data. NAKIVO's director of product<br />
management, Veniamin Simonov,<br />
comments: "There have been numerous<br />
breakthroughs in the data storage industry<br />
since the times of magnetic tape which,<br />
over the years, has helped to revolutionise<br />
how data is stored. Since then, we've seen<br />
the move to disk storage, which has<br />
included floppy disks, hard disk drives,<br />
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ROUNDTABLE: ROUNDTABLE: INNOVATION<br />
optical disk drives, and so on."<br />
But how has storage technology evolved<br />
over time? Since the inception of data<br />
storage, the industry has developed different<br />
media, from tape to disk to SSDs and flash,<br />
strived to increase areal densities,<br />
introduced architectures that aim to<br />
maximise data location and retrieval speeds.<br />
CONTINUOUS EVOLUTION<br />
A lot more is on the horizon, according to<br />
Andrew Buss, research director, European<br />
enterprise, infrastructure and European<br />
edge strategies at IDC: "We've seen the<br />
move from tape to disk, and now the<br />
migration to flash is underway. We're in the<br />
early stages of new approaches such as<br />
Intel Optane persistent memory, which<br />
allows high performance and highly<br />
durable storage media, as well as to add<br />
another level of caching for memory when<br />
added to the memory bus as DIMMs. In<br />
addition, new materials and lining<br />
technologies like graphene may well bring<br />
the humble spinning disk back to prime<br />
relevance once again for situations where<br />
real-time performance is not so critical. In<br />
the future there are likely to be many<br />
advances such as holographic storage or<br />
even DNA-based storage."<br />
Innovation begets innovation, explains<br />
Antonio Barbalace, senior lecturer at the<br />
School of Informatics, University of<br />
Edinburgh: "With the introduction of flashbased<br />
storage devices, new hardware<br />
interfaces have been introduced, including<br />
the bespoke NVMe. NVMe is under<br />
continuous evolution, and several diverse<br />
variations to the interface/protocol have<br />
been introduced, such as OpenChannel,<br />
Zoned Namespaces and computational<br />
storage."<br />
Curtis Anderson, software architect at<br />
Panasas, takes this idea and develops it<br />
further: "If you describe tape, disk, flash,<br />
NVDIMMs, etc. as 'base technologies',<br />
then as each new type of base technology<br />
is added to the mix, the combination<br />
allows for a much wider range of<br />
possibilities. Where innovation truly<br />
happens, however, is in how the various<br />
base technologies are assembled into<br />
functional systems."<br />
MAKING THE LEAP<br />
Kam Eshghi, Chief Strategy Officer at<br />
Lightbits Labs agrees with this view: "We<br />
will continue on an iterative path until we<br />
make a leap - like from paper tape to<br />
magnetic tape, to disk drives, to solid state<br />
media and the next jump will be to some<br />
kind of technology like phase change or<br />
memristor - and finally to quantum<br />
storage. In between, there will be lots of<br />
iterative improvements in speed, density<br />
and lower cost."<br />
Has it therefore become harder and<br />
harder for vendors to come up with truly<br />
innovative products? Yes and no,<br />
according to Randy Kerns, senior strategist<br />
at Evaluator Group: "On the surface, it<br />
seems that way, but new innovations aren't<br />
necessarily just a new technology but really<br />
the application of new technologies."<br />
David Trachy, senior director of emerging<br />
markets at Spectra Logic, believes that the<br />
current battle against attacks on data will<br />
have an impact on where vendors will<br />
focus their R&D efforts: "We are likely to<br />
see the greatest innovations in software,<br />
specifically around data protection,<br />
because of the increase in security attacks,<br />
such as ransomware."<br />
Billions of dollars are still spent on R&D,<br />
justifying the thought that something brand<br />
new is around the corner. William Toll,<br />
head of product marketing at Acronis,<br />
says: "There is always a continuous string<br />
of new innovations in storage, much of it<br />
stemming from the pace of innovation in<br />
the 'nano' technologies that reduce the size<br />
of physical storage medium. IBM,<br />
Microsoft, and others continue to discover<br />
and publish research in future technologies<br />
that are very different from what we have<br />
in the market today. For example,<br />
Microsoft's project silica, the first storage<br />
technology for the cloud conceived and<br />
constructed from scratch. Reliant on<br />
ultrafast laser optics to store data in quartz<br />
glass, this technology is billed to<br />
potentially lead to a complete re-think of<br />
traditional storage system design."<br />
USERS DRIVE CHANGE<br />
"There have been some real and significant<br />
storage product innovations in recent<br />
years," according to Paul Speciale, chief<br />
product officer at Scality: "Some examples<br />
are new solutions for data backup with<br />
deduplication to eliminate backing up the<br />
same data redundantly many times. New<br />
hyperconverged solutions have simplified<br />
deployment and efficiency, and object<br />
storage has enabled massive scalability for<br />
billions of files. All of these were driven by<br />
changing customer needs, such as<br />
increased data growth rates, access by<br />
more users via the cloud, and the need to<br />
be more efficient."<br />
End user requirements are indeed a<br />
significant driver behind data storage<br />
innovation. Industry veteran Alex<br />
McDonald, chair of a number of technical<br />
groups at SNIA EMEA and USA, agrees:<br />
"Necessity is the mother of invention. Users<br />
are very needy, and the storage industry<br />
has been hugely inventive. Since everyone<br />
wants to store their stuff faster, cheaper,<br />
and bigger, I think the industry has<br />
delivered on those criteria. External<br />
demands have driven innovation over the<br />
years, finding applications for Pfleumer's<br />
tapes to spinning disks of iron oxide all the<br />
way to persistent memories made of glass."<br />
Software-defined storage (SDS), where<br />
hardware and software are uncoupled, is<br />
one stand-out innovation that has helped<br />
the industry enormously, for example by<br />
allowing greater administrator productivity<br />
thanks to its ability to leverage automation<br />
to adapt to changing requirements, and by<br />
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MAGAZINE<br />
23
ROUNDTABLE: INNOVATION INNOVATION<br />
"There have been some real and significant<br />
storage product innovations in recent years…<br />
New hyperconverged solutions have simplified<br />
deployment and efficiency, and object storage<br />
has enabled massive scalability for billions of<br />
files. All of these were driven by changing<br />
customer needs, such as increased data growth<br />
rates, access by more users via the cloud, and<br />
the need to be more efficient."- Paul Speciale, Scality<br />
giving end users the flexibility to select<br />
controller software and hardware from<br />
different vendors. Adoption rates of cloud<br />
storage enabled the industry overall to<br />
grow by bringing costly technologies within<br />
reach of budget-conscious organisations.<br />
Interestingly, ESG's senior analyst Scott<br />
Sinclair disagrees with the notion that<br />
traditional features of technology were<br />
recently revolutionised: "You don't see a<br />
tonne of innovation in traditional features,<br />
such as snapshots, for example. But<br />
storage vendors are providing plenty of<br />
innovation in other areas such as<br />
combining artificial intelligence (whether<br />
integrated into the array or part of an<br />
external management platform) that<br />
collects telemetry data from the storage<br />
array to provide actionable insights or<br />
even automation to administrators. For<br />
example, leveraging this data and<br />
integrated intelligence the system can<br />
more efficiently scale workloads, to<br />
recommend actions to diagnose or<br />
remediate issues, or automatically optimise<br />
the storage resources when application<br />
requirements change.<br />
"Vendors are also providing innovations<br />
to help their storage systems better support<br />
the needs of cloud-native or containerbased<br />
workloads. Another area of<br />
innovation is offering a consumptionbased<br />
model to procure storage resources,<br />
rather than just a CAPEX-based model.<br />
These are just some examples. The key<br />
takeaway is that there is a tonne of<br />
innovation going on, but not all of it might<br />
show up on a traditional data sheet."<br />
HEALTHY COMPETITION<br />
We are likely to see R&D around both new<br />
and current technologies in the future: "I<br />
think we'll see both the development of<br />
existing technologies and ground-breaking<br />
innovations," adds Steve Ashurst, European<br />
managing director at FalconStor.<br />
The degree of innovation varies<br />
depending on where within the storage<br />
industry we look. When it comes to storage<br />
features for example, we have witnessed<br />
developments ranging from enhanced<br />
support of cloud-native or container-based<br />
application environments, to streamlining<br />
hybrid or multi-cloud storage<br />
management, incorporating intelligence<br />
into the storage system to simplify, or even<br />
automate IT operations.<br />
Competition is another driver behind<br />
innovation. The storage market is full of<br />
different solutions to end users' storage<br />
issues, with vendors competing to market<br />
the same cure to their storage woes. But,<br />
as with every industry, competition is<br />
healthy, and can lead vendors to push<br />
harder with product development to make<br />
it as marketable and user-friendly as it can<br />
be. FalconStor's Ashurst explains: "We see<br />
existing vendors competing with emerging<br />
players to create something completely<br />
new or make improvements in order to<br />
capitalise on the new underlying trend."<br />
New trends and challenges are another<br />
clear driver behind data storage<br />
innovation. Scality's Speciale explains:<br />
"New problems require new, innovative<br />
solutions. We see this happening now as<br />
the technology landscape is changing<br />
again during this shift to cloud-native. This<br />
will once again spark a broad range of<br />
innovations. We see this happening again<br />
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ROUNDTABLE: ROUNDTABLE: INNOVATION<br />
"Data centres are generally more conservative<br />
in nature than early adopters in new storage<br />
technology and connectivity. As reliability is core<br />
to their mission, there certainly is a tendency to<br />
stick with the known technology and keep<br />
updating it to incrementally improve."- Tim Klein, ATTO<br />
now as the technology landscape is<br />
changing again during this shift to cloudnative.<br />
This will once again spark a broad<br />
range of innovations."<br />
THE DEVIL YOU KNOW<br />
Despite an array of products launched on<br />
the market on a regular basis, most end<br />
users tend to be cautious when it comes to<br />
the adoption of new technologies and<br />
solutions, as Tim Klein, president and CEO<br />
of ATTO, points out: "Data centres are<br />
generally more conservative in nature than<br />
early adopters in new storage technology<br />
and connectivity. As reliability is core to<br />
their mission, there certainly is a tendency<br />
to stick with the known technology and<br />
keep updating it to incrementally improve."<br />
The lifecycle of IT products is also a factor<br />
in the adoption curve, as Speciale explains:<br />
"Most customers are not diligent about<br />
discovering what data is stored and on<br />
what system, and therefore tend to be lax<br />
and concerned about deleting data to<br />
reclaim space. This leads to bounded 3-5<br />
year life spans for most solutions,<br />
especially on the hardware platform side.<br />
This, in turn, means that you will find a<br />
prevalence of solutions newer than 5 years<br />
within the data centre."<br />
To truly succeed, a new technology or<br />
architecture must also be cost-effective, as<br />
adding a new technology to hundreds or<br />
thousands of servers can be a costly<br />
exercise. "Fundamentally - especially at<br />
scale - it is not affordable to only use the<br />
latest and greatest technology," tells us<br />
Lightbits Labs' Eshghi. "Most of the capacity<br />
in data centres and the cloud is still based<br />
on spinning disk drives. Spend is different<br />
though - because (for example) flash drives<br />
are far more expensive than spinning<br />
drives, there is more spent on flash drives<br />
than spinning even though the capacity of<br />
flash sold is less than spinning drives."<br />
LESSONS FROM HI<strong>ST</strong>ORY<br />
What about vendors who do not innovate<br />
quickly enough? Well, they run the risk of<br />
becoming irrelevant, and therefore<br />
customers will look elsewhere. Lack of<br />
innovation may also damage vendor<br />
brands as these will unlikely be seen as<br />
market leaders. The result is the company<br />
going out of business or getting acquired.<br />
"I think that the majority of technology is<br />
dead after ten years, as are the<br />
manufacturers aligned to it unless they<br />
manage to evolve," warns FalconStor's<br />
Ashurst.<br />
Innovation is a necessity for most vendors<br />
looking to maintain a strong position in the<br />
market, but the degree to which any<br />
vendor can innovate is crucial. Being able<br />
to disrupt the market with a new product or<br />
service allows a company to cut through<br />
the noise and become an industry leader,<br />
instead of following the same technology<br />
lines as everyone else.<br />
Data storage may have been around for<br />
many years, but there still is room for<br />
vendors to innovate and surprise end users<br />
with ground-breaking products. This may<br />
be because they leveraged existing<br />
technologies or architectures, or possibly<br />
because they developed a brand-new<br />
solution. Either way, it seems that there will<br />
always be something new and shiny on the<br />
data storage horizon for the industry to<br />
explore. <strong>ST</strong><br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
25
ANALYSIS:<br />
ANALYSIS: BACKUP SOFTWARE<br />
BACKUP SOFTWARE LICENSING: FROM A<br />
POUNDING HEADACHE TO A DULL THROB<br />
JEROME M. WENDT OF DCIG EXPLAINS HOW BACKUP IS BECOMING - SLIGHTLY - LESS <strong>ST</strong>RESSFUL AS<br />
SOFTWARE PROVIDERS SIMPLIFY THEIR LICENSING OPTIONS<br />
If your head starts to hurt any time you<br />
think about backup software licensing,<br />
join the crowd. Backup software<br />
licensing must rank as one of the most<br />
unpleasant topics to discuss in all of IT.<br />
Any time any conversation turns to<br />
backup software licensing, one can<br />
almost see people's heads start to hurt.<br />
Unfortunately, avoiding the topic solves<br />
nothing as one cannot escape the need<br />
to license backup software. Thankfully,<br />
backup software providers have made<br />
significant strides in recent years to<br />
simplify their licensing. Not only have<br />
they made it easier to license their<br />
software, organisations have five simpler<br />
licensing options from which to choose.<br />
IT HAS GOT EASIER<br />
One reason organisations hate discussing<br />
backup software licensing stems from its<br />
legacy of complexity. Before they could<br />
even buy the software, organisations may<br />
have had to determine one or more of<br />
the following:<br />
The number of servers under<br />
management<br />
The number and types of applications<br />
they needed to protect<br />
The number and types of operating<br />
systems they needed to protect<br />
The number and type of backup<br />
targets used (disk, tape, cloud)<br />
The amount of data to protect<br />
The number of storage networking<br />
ports<br />
Ascertaining these and other factors<br />
made protecting organisational data<br />
more of accounting than a technical<br />
exercise. Organisations first had to<br />
inventory their entire IT environment<br />
before they could buy any software. Then,<br />
once in place, they had to do so annually<br />
to renew their software licensing and<br />
support.<br />
While all the complexity associated with<br />
backup software licensing has not gone<br />
away, it has certainly got easier. This<br />
simplicity comes out of the new types of<br />
backup software licensing that providers<br />
use. Backup software licenses are now<br />
largely all-inclusive in that they include<br />
most or all their software features for one<br />
flat fee. However, each provider<br />
calculates its total licensing cost using a<br />
different methodology.<br />
Here are the five most common backup<br />
software licensing models available from<br />
providers today.<br />
1 - Capacity-based - Backend Terabytes<br />
(BETB)<br />
This model bases its software licensing<br />
cost upon the total amount of data stored<br />
and managed in its vault. Providers<br />
offering this option usually license their<br />
software in 1TB increments with a one TB<br />
minimum purchase. Any time an<br />
organisation crosses a 1TB threshold, it<br />
must obtain another 1TB capacity license<br />
from the provider. These TB licenses may<br />
be calculated annually or even monthly.<br />
Assuming the backup software offers<br />
compression and deduplication, some<br />
organisations may find this licensing<br />
approach attractive. Organisations can<br />
potentially protect a lot of data for a<br />
nominal cost.<br />
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MAGAZINE
ANALYSIS:<br />
ANALYSIS: BACKUP SOFTWARE<br />
"While all the complexity associated with backup software licensing has not gone<br />
away, it has certainly got easier. This simplicity comes out of the new types of<br />
backup software licensing that providers use. Backup software licenses are now<br />
largely all-inclusive in that they include most or all their software features for one<br />
flat fee. However, each provider calculates its total licensing cost using a different<br />
methodology."<br />
2 - Capacity-based - Frontend Terabytes<br />
(FETB)<br />
This model bases its cost upon the total<br />
amount of data residing on servers that<br />
organisations must back up. Providers<br />
offering this option usually license their<br />
software in 1TB increments with a one TB<br />
minimum purchase. Any time an<br />
organisation crosses a 1TB threshold, it<br />
must obtain another 1TB capacity license<br />
from the provider. These 1TB licenses may<br />
again be calculated annually or monthly.<br />
This licensing option generally appeals to<br />
organisations in one of two situations:<br />
either they have a lot of data that does not<br />
deduplicate or compress well, or their<br />
applications experience high data change<br />
rates, but not much growth. In these two<br />
scenarios, the amount of data being<br />
protected stays roughly the same making<br />
this licensing option attractive.<br />
3 - Per CPU Core<br />
This model determines cost by counting the<br />
total number of CPU cores in the server<br />
and licensing the software accordingly. As<br />
the number of server CPUs changes, the<br />
software licensing also changes. These per<br />
CPU core license calculations may be done<br />
annually or even monthly.<br />
The trick here is to establish which server<br />
CPUs the backup software counts. Some<br />
software licenses count the number of<br />
CPUs in the physical machine that hosts<br />
the backup software. Others count the<br />
number of CPUs in the virtual or physical<br />
machines they protect.<br />
This licensing option often appeals to<br />
heavily virtualised organisations that use<br />
powerful physical machines to host their<br />
virtual machines (VMs). In this way, they<br />
can protect many VMs at a potentially<br />
lower licensing cost.<br />
4 - Per Protected VM<br />
This model emerged in the era of server<br />
virtualisation. It determines cost by<br />
counting the total number of VMs in the<br />
environments and licensing its software<br />
accordingly. As the number of VMs<br />
changes, the software licensing changes to<br />
match. These per VM license calculations<br />
may be done annually or monthly.<br />
This licensing option often appeals to<br />
heavily virtualised organisations that only<br />
have a few VMs and expect minimal VM<br />
growth. In this way, they can protect their<br />
VMs at a potentially lower licensing cost.<br />
5 - Per Physical Backup Server<br />
This approach most closely resembles the<br />
legacy model of licensing backup<br />
software. An organisation buys a single<br />
backup software license that it installs on<br />
one physical backup server. The main<br />
difference from past licensing models is<br />
that this software license includes most or<br />
all the software's features. Features<br />
organisations should prepare to license<br />
separately are integration with<br />
deduplication appliances or storage arrays<br />
and replication.<br />
This licensing option often makes sense<br />
for environments that want the simplest of<br />
the licensing options. They do not need to<br />
count or monitor the number of CPUs,<br />
VMs, or total capacity to calculate backup<br />
software licensing.<br />
NOT CURED, BUT GETTING BETTER<br />
Organisations have no shortage of data<br />
centre topics to discuss that cause them<br />
ample stress and pounding headaches.<br />
While one cannot and should not consider<br />
backup software licensing as solved,<br />
recent changes have certainly simplified it.<br />
Backup software providers now primarily<br />
license their backup software in one of<br />
these five methods. Further, many give<br />
organisations at least two options to<br />
license their software. One even analyses<br />
each client bill monthly and bills the client<br />
based upon the licensing model most<br />
favourable to the client.<br />
These types of improvements in backup<br />
software licensing have helped to make it<br />
less complex than it used to be. While<br />
potentially still a hassle, it now more<br />
closely resembles a dull throb than the<br />
pounding headache it used to be.<br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
27
CASE <strong>ST</strong>UDY:<br />
CASE <strong>ST</strong>UDY: AMERICA'S TE<strong>ST</strong> KITCHEN<br />
RECIPE FOR SUCCESS<br />
BO<strong>ST</strong>ON-BASED MEDIA AND PUBLISHING COMPANY AMERICA'S<br />
TE<strong>ST</strong> KITCHEN HAS TAKEN ITS USE OF <strong>ST</strong>ORONE'S PLATFORM<br />
WAY BEYOND BACKUP<br />
StorONE's built-in NAS capability allowing<br />
users direct access to archive their old<br />
projects. StorONE provides them with<br />
better insight into what exactly is in their<br />
archive and has eliminated the need for a<br />
tape library.<br />
"Our journey with StorONE continues to<br />
evolve," Brandt explains, "as we build our<br />
layers of archival storage and begin using<br />
it in a primary storage capacity."<br />
America's Test Kitchen (ATK) is 'where<br />
curious cooks become confident<br />
cooks'. A media and publishing<br />
company based in Boston, ATK produces<br />
unique and original content for television,<br />
video, websites and podcasts, and printed<br />
magazines and books. Their awardwinning<br />
and respected family of brands<br />
includes: America's Test Kitchen and<br />
Cook's Country television shows, Cook's<br />
Illustrated and Cook's Country magazines,<br />
ATK Books, ATK Kids, ATK Online<br />
Cooking School, ATK websites, and the<br />
Mystery Recipe, Proof and The Walk-In<br />
podcasts. When ATK needed help<br />
archiving and protecting their extensive<br />
library of media assets, they turned to<br />
StorONE's S1:Enterprise Storage Platform.<br />
"When evaluating our content<br />
requirements and how best to protect and<br />
archive our most critical assets, I didn't<br />
want to get locked into a storage solution<br />
that could only store backups, or that<br />
could only be used as an archive," said<br />
Dustin Brandt, Director of IT at ATK.<br />
"StorONE enables us to archive and<br />
consolidate 20+ years of digital assets,<br />
use it as an automated backup target,<br />
serve up storage for virtualisation<br />
development, and provision on-demand<br />
storage shares for project development.<br />
We're doing this at a price that is<br />
dramatically less than competing, singleuse<br />
systems, and for the types of files and<br />
content that we deal with, we've even<br />
found storing our backups on StorONE to<br />
be less expensive and more accessible<br />
than putting them in the cloud."<br />
ELIMINATING TAPE ARCHIVES<br />
ATK has been using StorONE for over two<br />
years and continues to leverage its<br />
flexibility to support multiple use cases.<br />
ATK initially used StorONE to migrate<br />
away from tape library archives and<br />
provide a better overall administrative<br />
experience for dealing with long-term,<br />
cooler storage. Shortly after<br />
implementation, ATK began leveraging<br />
Within the first year, ATK began using<br />
the same StorONE system as an NFS<br />
archive for its Rubrik backup appliance. In<br />
this scenario, ATK uses StorONE as the<br />
target for its automated backups and<br />
lifecycle policies of production<br />
virtualisation and NAS systems.<br />
As Brandt explains: "The flexibility of the<br />
system and ease of use of StorONE allows<br />
us to stay responsive to the company's<br />
needs and quickly devise and provision<br />
new solutions." Using their StorONE in<br />
this way, ATK is able to balance its archive<br />
strategy and reduce the company's<br />
dependency on any single public cloud<br />
provider and their associated costs. In<br />
2020, ATK began using StorONE as a<br />
storage host for development<br />
virtualisation workloads, and in <strong>2021</strong>,<br />
they are beginning to move some of their<br />
production NetApp NAS workloads to<br />
StorONE as well.<br />
AUTOMATIC TIERING<br />
"StorONE rewrote and collapsed the<br />
legacy storage IO stack to deliver a<br />
unique storage solution that has the<br />
flexibility to meet a wide variety of storage<br />
use cases from a single storage platform,"<br />
said StorONE CEO, Gal Naor. "ATK is an<br />
excellent example of our typical customer<br />
journey. They start with backup or archive,<br />
and then as other workloads emerge or<br />
old systems reach the end of life, they<br />
move them to the StorONE platform."<br />
At ATK, StorONE runs on a highly<br />
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MAGAZINE
CASE <strong>ST</strong>UDY:<br />
CASE <strong>ST</strong>UDY: AMERICA'S TE<strong>ST</strong> KITCHEN<br />
"When evaluating our content requirements and how best to protect and archive<br />
our most critical assets, I didn't want to get locked into a storage solution that<br />
could only store backups, or that could only be used as an archive. StorONE<br />
enables us to archive and consolidate 20+ years of digital assets, use it as an<br />
automated backup target, serve up storage for virtualisation development, and<br />
provision on-demand storage shares for project development."<br />
available storage controller with internal<br />
flash drives, which provide rapid data<br />
ingest. Connected to the HA storage<br />
controller are 2PBs of hard disk storage<br />
for long-term storage. StorONE<br />
automatically tiers data as it ages to the<br />
HDD tier for faster recall performance.<br />
StorONE's volume isolation technology<br />
enables ATK to fine-tune how each<br />
workload will use the flash tier. Some VMs<br />
are dedicated to flash-only, while the<br />
archive and backup workloads mostly use<br />
hard disk capacity. ATK uses StorONE<br />
snapshots to increase data retention and<br />
protect against accidental user deletion or<br />
ransomware.<br />
Brandt summarised his StorONE<br />
experience by saying, "Storage has always<br />
been a challenge for us - the volume and<br />
types of media files we work with make it<br />
imperative for us to respond quickly to the<br />
business' needs. I just need it to work, and<br />
StorONE makes storage simple. I continue<br />
to be amazed that this one solution can<br />
support many use cases without switching<br />
storage hardware."<br />
StorONE's Enterprise Storage Platform<br />
enables customers to solve very tactical<br />
challenges like backup, archive, or tape<br />
replacement and then add productionclass<br />
use cases to the platform at their<br />
pace. The initial tactical project turns into<br />
a long-term storage consolidation strategy.<br />
More info: www.storONE.com<br />
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<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
29
TECHNOLOGY: DATA FABRIC DATA FABRIC<br />
THE REALITY OF DATA FABRIC<br />
ROB MELLOR, VP AND GM OF WHERESCAPE, INTRODUCES THE FOUR 'PILLARS' TO BUILDING A<br />
SUCCESSFUL DATA FABRIC FOR YOUR ENTERPRISE<br />
In today's world, enterprises must be agile.<br />
As the pandemic has demonstrated, they<br />
need to be able to change their objectives<br />
and goals to support operating processes<br />
and decision-making capabilities as quickly<br />
as possible.<br />
Businesses need to be able to find and use<br />
the analytical data and assets that support the<br />
strategic and tactical decisions they have to<br />
make daily. But how do they achieve the<br />
nirvana of complete and unrestricted access<br />
to analytical data? The answer is through a<br />
data fabric.<br />
WHAT IS A DATA FABRIC?<br />
The term 'data fabric' was first coined by<br />
Forrester analyst Noel Yuhanna in a 2016<br />
report. It has been widely adopted by vendors<br />
and other analyst firms in the interim. But while<br />
the name might be new, the objective behind it<br />
isn't: an architecture that includes all forms of<br />
analytical data for any type of analysis that<br />
can be accessed and shared<br />
seamlessly across the entire<br />
enterprise.<br />
A data fabric provides a better<br />
way to handle enterprise data,<br />
giving controlled access to data<br />
and separating it from the<br />
applications that create it. This is<br />
designed to give data owners<br />
greater control and make it<br />
easier to share data with<br />
collaborators.<br />
According to Gartner, there are<br />
four key pillars in a data fabric<br />
architecture:<br />
1. The data fabric must collect<br />
and analyse all forms of<br />
metadata.<br />
2. It must<br />
convert passive<br />
metadata to<br />
active<br />
metadata.<br />
3. It must<br />
create and<br />
curate<br />
knowledge<br />
graphs.<br />
4. It must have a robust data integration<br />
backbone that supports all types of data<br />
users.<br />
WHAT CAN A DATA FABRIC DELIVER?<br />
The goal of data fabric is for users to be able<br />
to quickly and easily access the data they need<br />
and analyse it. To achieve this, they need a<br />
data catalogue function. The data catalogue<br />
provides a repository for all technical<br />
metadata, a business glossary, data dictionary<br />
and governance attributes.<br />
It acts as an easy-to-use entry point that<br />
employs non-technical language to let users<br />
view quickly what data is available and what<br />
analytical assets exist (for example, reports,<br />
visualisations, advanced predictive and other<br />
models).<br />
If the catalogue tells them the data they require<br />
is not available, they can submit a request to<br />
technical personnel to allow that data into the<br />
environment. Once they have permission to<br />
access the information, they should be able to<br />
use it to make decisions, either by creating<br />
their analytical asset with the data or through<br />
an existing asset that they can tweak to fit their<br />
needs as required.<br />
Once the analysis is complete, users should<br />
be able to continue to examine data and<br />
assets in their area or find other information by<br />
returning to the catalogue.<br />
HOW IS THIS ACHIEVED?<br />
Making data access and analysis easier for<br />
users frequently makes the infrastructure<br />
behind it more complicated. From a technical<br />
perspective, this means the people who build<br />
and maintain the data fabric need to focus on<br />
a number of issues. For example, they can<br />
avoid the duplication of data and analytical<br />
assets by ensuring they know what already<br />
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TECHNOLOGY: DATA TECHNOLOGY: DATA FABRIC<br />
"Making data access and analysis easier for users frequently makes the<br />
infrastructure behind it more complicated. From a technical perspective, this<br />
means the people who build and maintain the data fabric need to focus on a<br />
number of issues. For example, they can avoid the duplication of data and<br />
analytical assets by ensuring they know what already exists in the environment."<br />
exists in the environment.<br />
They need to be able to use the data<br />
catalogue information to rapidly ascertain if<br />
the data being requested exists or not. If it is<br />
available, they may only need to update the<br />
catalogue and notify the user it is there. The<br />
data catalogue needs to be updated with<br />
any additions, edits, or changes made to the<br />
data fabric, its data or analytical assets.<br />
Data lineage and usage must be<br />
continuously monitored.<br />
Data modelling supplies much of the<br />
information found in the data catalogue,<br />
including changes to database design, the<br />
existence of data and its location, definitions<br />
and other glossary items. It is vital data<br />
models are connected to the Business<br />
Glossary to ensure a well-managed data<br />
catalogue.<br />
The data fabric relies on three different<br />
analytical components: the Enterprise Data<br />
Warehouse (EDW), the Investigative<br />
computing platform (ICP) and the real-time<br />
analysis (RT) engine. Data integration,<br />
extracting data from sources and<br />
transforming it into a single version that is<br />
loaded into the EDW, is a key component in<br />
the creation of analytical data for the EDW.<br />
This ETL (extract/transform/load) or ELT<br />
(extract/load/transform) process creates the<br />
trusted data used in producing reports and<br />
analytics.<br />
The advantage of ELT is that data is extracted<br />
and loaded into the warehouse directly and<br />
transformation logic is applied to the<br />
warehouse. Modern warehouses are far more<br />
powerful than ETL engines so they can<br />
complete the transformation work far more<br />
quickly. In addition, ELT is designed to handle<br />
all types of data, including unstructured data<br />
in data lakes.<br />
For the ICP (or 'data lake'), raw data is<br />
extracted from sources and reformatted,<br />
integrated and loaded into the repository for<br />
exploration or experimentation. This repository<br />
is used for data exploration, data mining,<br />
modelling, cause and effect analyses and<br />
general, unplanned investigations of data.<br />
Data virtualisation is another technology that<br />
underpins the data fabric because it removes<br />
the requirement to move data physically<br />
around the architecture by providing it<br />
virtually. The ability to provide access to all<br />
data, regardless of its location, is a major step<br />
toward what is sometimes referred to as "data<br />
democratisation".<br />
Usage statistics found in the data catalogue<br />
are often created by monitoring technologies<br />
in the EDW and ICP. Monitoring who is using<br />
data and what data is being used provides an<br />
insight into the overall performance of<br />
analytical repositories. For example, data that<br />
is rarely used can be stored in archive media.<br />
Spikes in utilisation can be planned for and<br />
data frequently used together can be cached<br />
or brought together virtually for better<br />
performance.<br />
Finally, databases cannot be overlooked as<br />
important components of the data fabric<br />
environment. Previously, the data warehouse<br />
and the investigative area were separated<br />
because they used incompatible technologies.<br />
It is now possible, with data storage being<br />
separated from computing, for the data<br />
warehouse and ICP to be deployed on the<br />
same storage technology.<br />
DATA FABRIC IS A REALITY<br />
If data fabric is to succeed, the organisation<br />
needs to maintain the integrity of the<br />
architectural standards and components it is<br />
built on. If silos are created temporarily as<br />
workarounds, they need to be decommissioned<br />
when they are no longer needed.<br />
The value of the data fabric depends on the<br />
strength of the information gathered in the<br />
data catalogue. Out-of-date, stale, or<br />
inaccurate metadata mustn't be allowed to<br />
leak into the catalogue.<br />
Legacy analytic components should be<br />
reviewed and redesigned because while<br />
deploying them in the data fabric may be<br />
convenient, it could cause problems when<br />
integrating them into the whole fabric.<br />
These are all issues that can be addressed<br />
and overcome. The technologies already exist<br />
to build the data fabric and there are a<br />
number of suppliers that can provide many of<br />
the components that stitch it together. It may<br />
only be five years since data fabric came into<br />
existence as a term but it is already very much<br />
a concrete reality.<br />
More info: www.wherescape.com<br />
www.storagemagazine.co.uk<br />
@<strong>ST</strong>MagAndAwards <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
31
CASE <strong>ST</strong>UDY: PINEWOOD <strong>ST</strong>UDY:<br />
<strong>ST</strong>UDIOS<br />
"THEY ALWAYS JU<strong>ST</strong> WORK <strong>ST</strong>RAIGHT OUT<br />
OF THE BOX…"<br />
ATTO DELIVERS KEY, HIGH-PERFORMANCE FIBRE CHANNEL CONNECTIVITY TO ONE OF THE<br />
WORLD'S PREMIER <strong>ST</strong>UDIO FACILITIES<br />
Pinewood Studios is one of the world's<br />
premier studios, renowned for its<br />
versatility and unique complement of<br />
exceptional facilities, services and expertise.<br />
Home to the legendary 007 Stage, a further<br />
23 stages, 3 TV studios, a permanently-filled<br />
Underwater Stage, acres of backlot and<br />
thousands of square feet of production office<br />
and workshop space, Pinewood has enabled<br />
the creation of the most enduring productions<br />
over its 80-year history. Films from franchises<br />
including Jurassic World, Star Wars, and<br />
Harry Potter rely on Pinewood's technological<br />
capabilities as much as the physical space.<br />
Just as technology has simplified many<br />
aspects of film and broadcast production, it<br />
also has created new challenges for studios.<br />
Directors and other production artists are<br />
generating more files than ever and each<br />
year, as technology advances, so do the sizes<br />
of those files.<br />
Pinewood Digital (Pinewood Studios' Dailies<br />
facility) previously ran an IP-based storage<br />
solution, which delivered data over a 10Gb<br />
Ethernet network. However, with the<br />
introduction of new large format cameras<br />
such as the Arri ALEXA 65 and 'scan once'<br />
35mm workflows they, like the rest of the<br />
industry, had seen significant growth in file<br />
sizes. Their existing infrastructure simply<br />
could not cope with the increased volume of<br />
data, which forced Pinewood to seek a<br />
solution that could handle the data demands<br />
of today and tomorrow.<br />
Pinewood Digital is responsible for<br />
processing data acquired from digital<br />
cameras on shoots and from traditional<br />
film scanning workflows. The data is<br />
ingested into servers from which the media<br />
is colour corrected, processed for editing<br />
and online review.<br />
There is a collaborative component where<br />
teams can be working on projects in-house<br />
and remotely, often at the same time,<br />
requiring files to be available to all for editing<br />
and review. In addition, Pinewood is<br />
responsible for facilitating long and short-term<br />
archival of the data to both linear and diskbased<br />
mediums. Ethernet, even at the very<br />
latest speeds, might not reliably solve the<br />
storage networking issues Pinewood had run<br />
up against.<br />
ATTO Technology is well known in the media<br />
and entertainment space as experts in solving<br />
storage network and connectivity challenges.<br />
No other company specialises in this type of<br />
infrastructure optimisation and their solutions<br />
are found not only in studios across the globe<br />
but in nearly any environment where highperformance<br />
data movement is critical.<br />
The solution for Pinewood was to upgrade<br />
their infrastructure from IP-based to a Fibre<br />
Channel Storage Area Network. While speed<br />
was a fundamental factor, Fibre Channel, and<br />
more specifically ATTO Fibre Channel with<br />
their proprietary technologies, provided<br />
additional benefits such as load-balancing<br />
and failover. Additionally, Pinewood clients are<br />
Apple macOS users, where many of those<br />
platforms require a Thunderbolt adapter to<br />
connect to external Fibre Channel storage.<br />
In all, ATTO ThunderLink Thunderbolt to<br />
16Gb Fibre Channel adapters provided key<br />
Fibre Channel connectivity, by connecting the<br />
Macs to Fibre Channel switches with a Rohde<br />
and Schwarz SpycerBox and ATTO Celerity<br />
Fibre Channel HBAs on the other side.<br />
At the time, Pinewood Digital had over 15<br />
servers with 40 clients attached across various<br />
sites. By upgrading to a Fibre Channel SAN<br />
they received huge increases in speed and<br />
significantly enhanced project sharing and<br />
collaboration.<br />
ATTO designed ThunderLink Thunderbolt to<br />
Fibre Channel adapters specifically to support<br />
the work of media professionals who need to<br />
create high-quality deliverables within tight<br />
schedules. Their unique design characteristics,<br />
tested compatibility, performance and support<br />
make ThunderLinks faster, more powerful and<br />
reliable than any other Thunderbolt adapter.<br />
ATTO ThunderLinks arecurrently the only<br />
Thunderbolt to Fibre channel adapters on the<br />
market.<br />
Former head of Pinewood Digital, Thom<br />
Berryman, chose to use ATTO products for<br />
Pinewood's connectivity peripherals including<br />
ATTO ExpressSAS HBAs as a quick and<br />
reliable solution for LTO archiving. "They just<br />
always work straight out of the box," Berryman<br />
said of ATTO's portfolio. ATTO also achieved<br />
Berryman's goal of being able to support a<br />
variety of operating systems including Mac,<br />
Windows and Linux.<br />
More info: www.atto.com<br />
32 <strong>ST</strong>ORAGE <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
@<strong>ST</strong>MagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
ANALYSIS: ANALYSIS: TAPE<br />
TAPE KEEPS PACE WITH THE MARKET<br />
LTO TAPE SHIPMENTS FOR 2020 WERE ONLY SLIGHTLY DOWN ON 2019, DESPITE THE BROADER IMPACT<br />
OF THE COVID-19 PANDEMIC<br />
rule, which involves at least three copies or<br />
versions of data stored on two different<br />
storage mediums, one of which is off-site<br />
and one that is offline - or an 'air gap'.<br />
Demonstrating its strong ability to protect<br />
data, LTO tape technology offers an<br />
inherent air-gap, say vendors, which is<br />
essential to thwarting increasingly<br />
sophisticated ransomware and malware<br />
threats that may corrupt live, backup, and<br />
archive data simultaneously.<br />
The LTO Program Technology Provider<br />
Companies, Hewlett Packard<br />
Enterprise, IBM Corporation and<br />
Quantum have released their annual tape<br />
media shipment report for 2020, detailing<br />
year-over-year shipments. The report<br />
showed 105,198 petabytes of total tape<br />
capacity (compressed) shipped in 2020,<br />
slightly short of 2019 (itself a record year).<br />
For context, real GDP fell to a -5% growth<br />
rate during the same time period.<br />
"Despite the unexpected headwinds for<br />
many segments of the technology industry<br />
produced by the pandemic, overall LTO<br />
tape capacity shipped in 2020 was strong in<br />
context," said Eric Bassier, Senior Director,<br />
Quantum. "Coming off record capacity<br />
shipped in 2019, we were optimistic for<br />
2020 - but global shutdowns and other<br />
factors outside of our collective control led<br />
to a reduced performance. We're optimistic<br />
that there will be a return to the prior<br />
capacity growth trend in <strong>2021</strong> as<br />
companies return to making storage<br />
purchases, account for new trends requiring<br />
stronger security measures, and we continue<br />
to see shifts in purchases from older to<br />
newer generations of LTO tape."<br />
Emerging trends during the pandemic<br />
include increased ransomware attacks and<br />
other cybersecurity threats that increased in<br />
severity as remote work became the norm<br />
for millions of workers. These new<br />
vulnerabilities for corporate enterprises led<br />
to a surge to record levels of ransomware<br />
attacks in 2020, exacerbated by a<br />
distributed workforce, stretched-thin IT<br />
teams and 'bad cyber hygiene' by remote<br />
workers. The trend reinforced the need for<br />
organisations to adopt the "3-2-1-1" backup<br />
"LTO tape continues to keep pace with the<br />
IT market as current and emerging users<br />
discover new ways to incorporate it into their<br />
data protection practices," commented Phil<br />
Goodwin, Research Director, IDC. "The<br />
prevalence of ransomware exploded during<br />
the pandemic as the shift to remote work<br />
created more opportunities for threats to<br />
corporate networks. With the native ability to<br />
provide air gap and fast restore, LTO tape<br />
will continue to be a core component of<br />
data management best practices."<br />
LTO-8 technology already available offers<br />
up to 30TB of compressed capacity, with<br />
transfer speeds of up to 360 MB/sec native,<br />
750 MB/sec compressed. When you<br />
compare native data rates LTO-8 tape is<br />
faster than the latest generations of hard<br />
disk drives with transfer rates of 210 MB/s.<br />
LTO tape's features make it a critical<br />
component of any modern-day data storage<br />
infrastructure. LTO tape offers secure and<br />
reliable long-term archival storage for data<br />
after it is no longer accessed frequently at a<br />
cost substantially lower than flash disk or<br />
cloud when considering factors such as<br />
power, cooling and retrieval.<br />
More info: www.lto.org.<br />
www.storagemagazine.co.uk<br />
@<strong>ST</strong>MagAndAwards <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
<strong>ST</strong>ORAGE<br />
MAGAZINE<br />
33
RESEARCH:<br />
RESEARCH: REMOTE WORKING<br />
PROTECTING THE HOME FRONT<br />
REMOTE WORKING HAS NOT LED TO ANY NOTABLE INCREASE IN IT DOWNTIME, ACCORDING TO<br />
NEW RESEARCH FROM DATABARRACKS<br />
New research by Databarracks has<br />
revealed 27% of organisations<br />
experienced no unplanned IT<br />
downtime in the last 12 months, showing<br />
no increase on 2019. This is despite<br />
widespread remote working and a heavy<br />
reliance on connectivity and cloud<br />
services.<br />
The findings are from Databarracks'<br />
<strong>2021</strong> Data Health Check. Running since<br />
2008, the annual report surveys over 400<br />
IT decision-makers in the UK on remote<br />
working, cybersecurity, cloud and IT<br />
resilience.<br />
Peter Groucutt, Managing Director of<br />
Databarracks, said: "Remote working has<br />
proven equally reliable as the office since<br />
the start of last year, despite its perceived<br />
risks. Remote working changes your risks,<br />
but not necessarily for the worse. Home<br />
broadband is far less reliable than<br />
resilient business connections, but the risk<br />
is spread across your staff. An outage of<br />
internet at the office will affect all staff<br />
whereas home internet issues will only<br />
affect one or some staff."<br />
Other key figures from the research<br />
include:<br />
Cybersecurity issues were the biggest<br />
cause of downtime for 13% of<br />
businesses, but showed no uplift on<br />
the previous year<br />
Connectivity problems accounted for<br />
16% of downtime and cloud outages<br />
6%, again showing no significant<br />
change on the previous year<br />
49% of devices used by staff are<br />
owned by the company, up from 45%<br />
in 2020 - steps are being taken to<br />
further increase security<br />
"This decentralised risk also changes the<br />
way that we need to think about<br />
resilience," Groucutt goes on. "Users'<br />
connectivity and devices are now more<br />
critical. It's a similar picture for cloud<br />
outages, which also haven't caused more<br />
downtime than previous years. Most<br />
organisations now operate a hybrid-cloud<br />
with a combination of on-premises IT and<br />
cloud. This decentralisation of IT is again<br />
good news for resilience because it<br />
reduces the risk of a complete outage.<br />
Incidents for services like Teams or Slack<br />
are widely reported because they affect so<br />
many organisations but our research<br />
shows that cloud outages aren't causing<br />
more downtime. The remote working<br />
experiment has had a positive impact on<br />
the wellbeing of many employees, but this<br />
data shows it's also worked well from an<br />
IT resilience standpoint."<br />
THE RISK OF BYOD<br />
Discussing changes to BYOD policies,<br />
Groucutt added: "Since last year, we've seen<br />
more companies issue all employees with<br />
devices. There was no change in the number<br />
of organisations who have an entirely BYOD<br />
policy, but the companies that had a mix of<br />
employee and company-owned devices<br />
dropped. This is good news from a security<br />
perspective. BYOD isn't necessarily less<br />
secure, but company-owned devices are the<br />
simplest to manage."<br />
"Overall, there's much to be optimistic<br />
about for the future of remote working,"<br />
concludes Groucutt. "It worked so very well<br />
last year when we had no alternative and it<br />
will continue to play a big role even when<br />
the world can return to the office. The key<br />
now is to sustain this momentum. This means<br />
preparing for other potential vulnerabilities<br />
as hybrid working practices become the<br />
norm. This includes having comprehensive<br />
Business Continuity and Disaster Recovery<br />
plans in place in the event of a large-scale<br />
cyberattack or cloud outage."<br />
Readers can download the full <strong>2021</strong> Data<br />
Health Check report at the URL below.<br />
More info:<br />
www.databarracks.com/resources/datahealth-check-<strong>2021</strong><br />
34 <strong>ST</strong>ORAGE <strong>Sep</strong>t/<strong>Oct</strong> <strong>2021</strong><br />
@<strong>ST</strong>MagAndAwards<br />
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MAGAZINE