Thrive Annual Report

Caring for our environment
Throughout
the pandemic
we provided
more of our
services
remotely, to
allow for lockdown and social
distancing restrictions while
keeping you safe in your home.
These services included
introducing virtual repair
inspections, Home Plan visits and
viewings of homes to let.
We will continue providing some
services digitally as this way of
working is more convenient for
many customers, more efficient
for us and kinder to the
environment – while still
delivering the same results.
Jo Barrett
Executive Director Operations
In the year ending June 2020 we
produced 56.5 tonnes of CO2, 15.2% less
than the previous year.
As part of our commitment to reducing
Thrive’s environmental impact, we plan to:
57
tonnes
offset
Be a certified carbon neutral
business by the end of 2022.
We cannot achieve this
solely by cutting carbon
emissions, so we offset
them by supporting climate action
projects which reduce, remove or avoid
greenhouse gas. In the year ending June
2020 we offset 57 tonnes of carbon by
supporting Amazon forest conservation
projects in Brazil and Peru.
135
new
trees
Promote tree planting,
conservation and
biodiversity.
We have committed to
plant a tree for every new
home we build. In 2019/20, for example,
35 trees were planted at a Croxley Green
development site and 100 trees were
planted in association with the One Tree
Planted Project.
Annual Report for Customers 2020-2122