Credit Management November 2021 2
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
THE CICM MAGAZINE FOR CONSUMER AND COMMERCIAL CREDIT PROFESSIONALS
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18<br />
SHOOTING STARS<br />
Lisa Schorah<br />
xx<br />
CERTAIN FEELINGS<br />
Howard Wilshire<br />
10<br />
DELAYED ACTION<br />
Caroline Sumner<br />
20<br />
BOUNCING BACK<br />
Lead article<br />
NOVEMBER <strong>2021</strong><br />
www.cicm.com<br />
CONTENTS<br />
10 – DELAYED ACTION<br />
Caroline Sumner of R3 considers the<br />
future landscape for insolvencies.<br />
12 – ARRESTED DEVELOPMENT<br />
Sean Feast FCICM talks to Denise<br />
Crossley FCICM about her distinguished<br />
career in credit.<br />
18 – SHOOTING STARS<br />
Sean Feast FCICM speaks to Shooting<br />
Star winner Lisa Schorah.<br />
20 – BOUNCING BACK<br />
Alex Waterman of UK Finance<br />
considers the role of Invoice Finance in<br />
the UK economic recovery.<br />
24 – COUNTRY FOCUS<br />
Estonia packs a mighty technological<br />
punch.<br />
36 – THE WAITING GAME<br />
Simon Philpin of Markel International<br />
discusses COVID-19 and its impact on<br />
credit insurance<br />
38 – SECRET SQUIRREL<br />
Peter Walker highlights a complex<br />
case involving the payment of secret<br />
commissions to a commercial broker.<br />
48 – TESTING TIMES<br />
Derek Scott FCICM considers how best<br />
practice credit management can avoid<br />
Late Payment.<br />
CICM GOVERNANCE<br />
View our digital version online at www.cicm.com. Log on to the Members’<br />
area, and click on the tab labelled ‘<strong>Credit</strong> <strong>Management</strong> magazine’<br />
<strong>Credit</strong> <strong>Management</strong> is distributed to the entire UK and international CICM<br />
membership, as well as additional subscribers<br />
Reproduction in whole or part is forbidden without specific permission. Opinions expressed in this magazine do<br />
not, unless stated, reflect those of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>. The Editor reserves the right to<br />
abbreviate letters if necessary. The Institute is registered as a charity. The mark ‘<strong>Credit</strong> <strong>Management</strong>’ is a registered<br />
trade mark of the Chartered Institute of <strong>Credit</strong> <strong>Management</strong>.<br />
Any articles published relating to English law will differ from laws in Scotland and Wales.<br />
38<br />
LEGAL MATTERS<br />
Peter Walker<br />
President Stephen Baister FCICM / Chief Executive Sue Chapple FCICM<br />
Executive Board: Chair Debbie Nolan FCICM(Grad) / Vice Chair Phil Rice FCICM /Treasurer Glen Bullivant FCICM<br />
Larry Coltman FCICM / Victoria Herd FCICM(Grad) / Philip Holbrough MCICM<br />
Advisory Council: Laurie Beagle FCICM / Glen Bullivant FCICM / Alan Church FCICM(Grad) / Brendan Clarkson FCICM<br />
Larry Coltman FCICM / Niall Cooter FCICM / Bryony Crossland FCICM(Grad) / Peter Gent FCICM(Grad)<br />
Victoria Herd FCICM(Grad) / Philip Holbrough MCICM / Neil Jinks FCICM / Charles Mayhew FCICM / Debbie Nolan FCICM(Grad)<br />
/ Allan Poole MCICM / Alice Purdy MCICM(Grad) / Matthew Roberts MCICM / Phil Rice FCICM / Chris Sanders FCICM<br />
Stephen Thomson FCICM / Sarah Wilding FCICM / Atul Vadher FCICM(Grad)<br />
Publisher<br />
Chartered Institute of <strong>Credit</strong> <strong>Management</strong><br />
The Water Mill, Station Road, South Luffenham<br />
OAKHAM, LE15 8NB<br />
Telephone: 01780 722900<br />
Email: editorial@cicm.com<br />
Website: www.cicm.com<br />
CMM: www.creditmanagement.org.uk<br />
Managing Editor<br />
Sean Feast FCICM<br />
Deputy Editor<br />
Iona Yadallee<br />
Art Editor<br />
Andrew Morris<br />
Telephone: 01780 722910<br />
Email: andrew.morris@cicm.com<br />
Editorial Team<br />
Sam Wilson, Imogen Hart, Rob Howard<br />
and Max Tyson<br />
Advertising<br />
Russell Bass<br />
Telephone: 020 3603 7937<br />
Email: russell@centuryone.uk<br />
Printers<br />
Stephens & George Print Group<br />
<strong>2021</strong> subscriptions<br />
UK: £112 per annum<br />
International: £145 per annum<br />
Single copies: £12.50<br />
ISSN 0265-2099<br />
Advancing the credit profession / www.cicm.com / <strong>November</strong> <strong>2021</strong> / PAGE 3
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