Caribbean Beat — November/December 2021 (#167)

A MESSAGE From
OUR CEO
Resilience: the capacity to recover quickly from difficulties;
the ability of a substance or object to spring back into
shape; elasticity.
2020 and 2021 have taught us many lessons. One of the
most important is resilience.
Another twelve months have swiftly passed, and this
brings us to the brink of a new year — a year that will have
its own challenges, which we will, no doubt, rise above.
The pandemic has rewritten the rules, offering opportunities
for renewal, and provided a glimpse of the new economy
that will emerge from the old. We have learned to exist
alongside many uncertainties, reflecting and re-aligning our
expectations.
This past year has shown us that, despite the scale of the
challenges facing us, we are resilient, and will remain so. We
continue to adjust our business model, allowing us to reduce
costs without compromising the authentic Caribbean service
that you know and love. More will be revealed as we enter
2022.
In July 2021, the borders at our base in Trinidad
re-opened after being closed to commercial air traffic for
sixteen months. This was welcome news for Caribbean
Airlines, and our teams worked assiduously to ensure that
on 17 July we were ready to safely restart operations and
welcome you on board. With all protocols in place, our
commercial schedule was re-introduced on a phased basis,
including additions to the network of weekly service between
Trinidad and Dominica and twice weekly flights between
Trinidad and Eugene F. Correia Airport in Ogle, Georgetown,
Guyana.
We launched some new products, including Your Space,
which gives customers travelling in the economy section
the option to pay for the seat next to them, or the entire
row. Your Space seat prices start from as low as US$20,
depending on the route (conditions apply). Our Duty Free
store at Piarco International Airport (POS) in Trinidad is fully
re-opened, and arriving and departing customers (from POS)
can now enjoy the convenience of ordering your favourite
Duty Free items online before your flight. Frequent flyers can
keep your miles active and earn more miles by flying with us,
shopping at any Massy Store in the Caribbean, renting vehicles
with the Enterprise Group, using the RBC co-branded
card, or shopping on the Caribbean Airlines website. Club
Caribbean members are reminded that your membership is
extended until 2022 — the specific month and date of the
extension will vary depending on your individual membership.
For the 2021 winter schedule, we have added capacity
between:
• JFK, New York, and Trinidad
• JFK, New York, and Kingston, Jamaica
• JFK, New York, and Montego Bay, Jamaica (seasonal
service)
• Toronto and Trinidad
• Toronto and Kingston
• Fort Lauderdale and Kingston (Tuesday and Thursday
from 7 December)
Please visit www.caribbean-airlines.com for full details on
services to all of our destinations.
During this special season, our lives are filled with the
spirit of giving, the importance of family and friends, and a
sense of healing, rejuvenation, and new opportunity. We are
looking forward to 2022 with renewed energy and focus.
There are many exciting developments that will unfold in
the new year around product enhancements and a brand
refresh. We’ll share more details as activities progress.
To our loyal customers and partners, a big thank you for
your enduring goodwill and the value you add to this airline,
as we live our vision to be the Airline of Choice serving
the Caribbean, profitably. Your support has helped us to
survive and kept us motivated. We are grateful for the opportunity
to continue and develop our relationships with you in
2022.
To the people of Caribbean Airlines, thank you for being
part of this dynamic organisation.
And from all of us, we wish you and your loved ones a
Happy Christmas and prosperous renewal in the New Year.
Garvin Medera
Chief Executive Officer