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ARCH Stakeholder Mapping Report

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Applying Research to Policy and Practice for Health<br />

<strong>Stakeholder</strong> <strong>Mapping</strong> <strong>Report</strong><br />

29 th April 2021<br />

Authors:<br />

Wema Mtika 1<br />

Nicole Feune de Colombi 1<br />

Trudie Lang 1<br />

Table of Contents<br />

Executive summary ........................................................................................................................................................... 2<br />

1. Introduction: Applying Research to Policy and Practice for Health (<strong>ARCH</strong>) programme ......................................... 3<br />

2. <strong>Stakeholder</strong> mapping ................................................................................................................................................ 3<br />

2.1 Methodology ........................................................................................................................................................... 4<br />

<strong>Stakeholder</strong> mapping workshop ............................................................................................................................... 4<br />

Online stakeholder mapping survey ......................................................................................................................... 5<br />

2.2 Results ..................................................................................................................................................................... 5<br />

Workshop Participants: ............................................................................................................................................. 5<br />

Meaning of the “research uptake” concept ............................................................................................................. 6<br />

Ten key challenges related to the research uptake process: .................................................................................... 6<br />

<strong>Stakeholder</strong> snowballing and stakeholder analysis (power interest) ....................................................................... 7<br />

3. Discussion and Key Takeaways ..................................................................................................................................... 7<br />

Limitations: ................................................................................................................................................................... 8<br />

4.Next steps ...................................................................................................................................................................... 8<br />

5. References ................................................................................................................................................................ 9<br />

6. Annex ...................................................................................................................................................................... 11<br />

Annex 1: Workshop exercises ..................................................................................................................................... 11<br />

1<br />

The Global Health Network, Centre for Tropical Medicine and Global Health, University of Oxford, Old Road Campus, Oxford, OX3<br />

7LG, United Kingdom<br />

1


Executive summary<br />

If research is to deliver its maximum impact and positively change health outcomes, findings from health research<br />

should be translated into recommendations that can be implemented within policy and practice. Through the Applying<br />

Research to Policy and Practice for Health (<strong>ARCH</strong>) programme we aim to bring together researchers, policymakers, and<br />

implementers to address gaps in research uptake to both conduct research to better understand this landscape and<br />

together develop the associated mechanisms to bridge these gaps.<br />

The Global Health Network, with input from Wellcome and DHSC, conducted a stakeholder mapping exercise. This helps<br />

to understand who these key stakeholders are, why they might be interested, how important their involvement is, and<br />

how to engage with them in a way that can contribute to successful research uptake. Following a stakeholder mapping<br />

scoping exercise to establish a methodology, we defined the initial context and scope of the programme and stakeholder<br />

mapping, identified an initial list of stakeholders and their categories, conducted a stakeholder mapping workshop, and<br />

supplemented the workshop data with an online stakeholder mapping survey.<br />

Key take-home messages from the stakeholder mapping exercise<br />

Research uptake is generally understood as “translating research findings into clinical practice and health policy”.<br />

Research Uptake is a critical part of the research cycle: study results and recommendations inform policies and<br />

practices; policies and practices inform research questions to be addressed.<br />

However, there is a knowledge transfer gap between researchers, policymakers, and those who implement work on<br />

the ground/ healthcare settings that needs to be addressed.<br />

For research uptake to happen:<br />

1) community engagement needs to be thought of and incorporated through during the planning phase of<br />

research projects<br />

2) stakeholders’ levels of power and of interest should be considered from the study planning phase, as these<br />

change constantly and can even be “provoked”<br />

2


1. Introduction: Applying Research to Policy and Practice for Health (<strong>ARCH</strong>) programme<br />

Currently, there is wide separation between teams that undertake health research, those making decisions on health<br />

priorities and policies, and those who are delivering healthcare, particularly in resource-limited settings. Research<br />

considered “successful” typically concludes with the publishing of papers. Less attention is paid to how, and indeed if,<br />

those findings are made visible and accessible to those tasked with decision-making and clinical caregiving. Further,<br />

those working in delivering healthcare are often not aware of new interventions and have no means to determine if<br />

they would bring benefit to their community. Such health interventions could be novel treatments or new approaches<br />

to practice and prevention that would serve to address their local health priorities. Health researchers, decision-makers<br />

and implementers need to work together better to ensure that research evidence is made easily accessible as<br />

recommendations that can be taken up into policy and practice at all levels.<br />

Previous efforts to enable taking research into practice have typically been short-term focussing on a single intervention<br />

or product for a specific disease. As a result, this work was not well-established or embedded into programmes or<br />

institutions. Together these factors represent barriers to the implementation of proven interventions, treatments and<br />

vaccines which ultimately limit the potential benefits to human health. This programme builds upon proven and existing<br />

systems that successfully bring global health organisations together to create efficiency and strong impact by facilitating<br />

knowledge exchange, active coordination, and collaboration.<br />

The Global Health Network aims to bring together researchers, policymakers, and implementers to address these gaps<br />

in research uptake to both conduct research to better understand this landscape and together develop the associated<br />

mechanisms to bridge these gaps. In doing so, we aim to:<br />

• Foster a global, multi-disciplinary community of practice, bringing together research, development, and policyexperts<br />

to share best practice and exchange knowledge and skills. The community will be brought together<br />

through a digital knowledge hub.<br />

• Understand the research uptake landscape, including stakeholders, barriers, and opportunities, in order to<br />

develop and deliver the tools, resources and training needed to support researchers, policymakers and<br />

development partners in this work.<br />

• Embed a network of Coordinators across the Global South, ensuring the contextual barriers and enablers for<br />

research uptake are understood and addressed throughout this work and bridging between local and global<br />

initiatives within this project.<br />

• Apply advanced digital technology to enable rapid synthesis of available research findings and<br />

recommendations to drive improvements in research uptake, beginning with the findings from the ZIKV<br />

outbreak.<br />

This 2-year Wellcome-funded proof of concept award will develop a strong evidence base for this work and bring<br />

together a global community of practice.<br />

2. <strong>Stakeholder</strong> mapping<br />

As part of the <strong>ARCH</strong> programme, there is a need to understand the research uptake landscape. Partnerships with key<br />

stakeholder groups involved in the various aspects of the research uptake are crucial to ensure this project amplifies<br />

existing and ongoing work, reduces duplication and that the strategy and initiatives meet the needs of the health<br />

research community. A key activity to inform who these groups are and how to engage with them is a stakeholder<br />

mapping exercise.<br />

With input from Wellcome and DHSC, in March 2021 we conducted a stakeholder mapping exercise to understand who<br />

these key stakeholders are, why they might be interested, how important their involvement is, and how to engage with<br />

them in a way that can contribute to successful research uptake. Specifically, we conducted the stakeholder mapping<br />

exercise to build a common understanding on significant stakeholders within the research uptake landscape and who<br />

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may impact on programme success, categorise stakeholders according to their (potential) role in the project, assess<br />

acceptability of the project, set a plan for engaging with stakeholders throughout the project, and account for potential<br />

risks to the project and consider appropriate mitigation strategies.<br />

2.1 Methodology<br />

A scoping exercise was undertaken to define the methodology. This revealed that stakeholder mapping methodologies<br />

varied among projects and contexts, and, as such, there was no one standard methodology in literature (2,3,12–15,4–11) .<br />

Nevertheless, most approaches analysed followed the steps of snowballing 2 , and categorising stakeholders according<br />

to their power or influence and interest in the project. Therefore, The Global Health Network adapted and developed a<br />

stakeholder mapping methodology based on different steps of such similar methodologies in literature and<br />

supplemented the steps with an online survey. The ultimate steps were:<br />

1. Defining the initial context and scope of the project and stakeholder mapping<br />

2. Preliminary identification and categorisation of stakeholders<br />

3. <strong>Stakeholder</strong> mapping workshop<br />

4. Online survey<br />

Defining the initial scope of the mapping exercise included defining the types of organisations, the focus of disease area,<br />

and the locations of individuals and organisations as well as the scale they work at (for example<br />

national/regional/global). <strong>ARCH</strong> is a global programme that is interested in any health area, and as such, it was agreed<br />

that the programme would be open to all actors working in any health areas.<br />

Next, we identified anticipated stakeholder categories (researchers, academia, policy makers, policy networks, and<br />

health professionals) that were involved in research uptake using guidance from a literature review (2,3,6,8–11,15–17) .<br />

Working with the <strong>ARCH</strong> partners, a list of known and partner stakeholders were invited to a three stakeholder mapping<br />

workshops organised by The Global Health Network. For those participants that were unable to attend the workshops,<br />

they were invited to take a stakeholder mapping survey containing similar exercises from the workshops.<br />

<strong>Stakeholder</strong> mapping workshop<br />

In March 2021, The Global Health Network held three virtual workshops with representatives of the initial stakeholder<br />

groups (2,8,9,12) following time zones in Latin America, Africa, and Asia. In response to the COVID-19 pandemic, the<br />

workshops were hosted virtually, using the Zoom video conferencing system. The objectives of these workshops were<br />

to understand:<br />

i. how individuals understand the term “research uptake”<br />

ii. the roles of different stakeholders in relation to research uptake<br />

iii. how different types of stakeholders are perceived<br />

iv. the levels of power and interest stakeholders have regarding research uptake<br />

v. stakeholder relationships and how they work together<br />

In preparation for the workshop, participants were given a pre-workshop exercise in which each participant had to<br />

consider the research uptake landscape and stakeholders in their context. On the day of the workshop, an introduction<br />

of the programme and stakeholder mapping activity was given to participants. Participants were asked to<br />

2<br />

Identifying a wider list of stakeholders and stakeholder categories by starting with a few stakeholders that identify new<br />

stakeholders (19)<br />

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1) explore what research uptake meant and brainstorm other potential better terms that could be used.<br />

2) identify other relevant stakeholders they thought were involved in some way in research uptake in their context<br />

or generally.<br />

3) indicate the stakeholders’ governance levels, key interest, and how they interacted with research uptake.<br />

To achieve this, participants used the ‘Mendelow’s Power-Interest Matrix’ (15) ; placing the stakeholders in the matrix<br />

they most likely belong to, in order to give a visual representation of their positionality in the project, while noting the<br />

reasoning behind that characterisation.<br />

High power<br />

Low interest<br />

Action: Keep<br />

satisfied<br />

High power<br />

High interest<br />

Action: Manage<br />

closely<br />

Low power<br />

Low interest<br />

Action:<br />

Minimum effort<br />

Low power<br />

High interest<br />

Action: Keep<br />

informed<br />

Both the stakeholder snowballing, and analyses were facilitated using Miro, a virtual-group-writing board.<br />

Online stakeholder mapping survey<br />

An online form was shared to participants that were unable to attend the workshop with the aim of supplementing the<br />

workshop data. The survey was open from 12 th March to 29 th April 2021. Questions sought information about<br />

participants’ demographics, how they understood the term “research uptake”, and then asked them to identify<br />

stakeholders in research uptake and analysing them according to power and interest in research uptake. Responses<br />

were submitted electronically, and subsequently downloaded into an Excel spreadsheet for analysis.<br />

An output from this exercise is that we developed a stakeholder mapping tool containing a step-by-step guide to<br />

stakeholder mapping in research uptake, that other groups can adapt and use. This tool, and the methodology was<br />

adapted from several methodologies identified in the stakeholder mapping methodology scoping exercise. The tool can<br />

be downloaded for free.<br />

2.2 Results<br />

Workshop Participants:<br />

Ten, Eight, and twenty-four individuals attended the stakeholder mapping workshops in Latin America, Asia, and<br />

Africa, respectively. A total of 11 responses to the online survey were recorded between 12 th March 2021 and 29 th<br />

April 2021.<br />

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The figure below shows yellow streaks of the countries in which the survey respondents came from.<br />

Meaning of the “research uptake” concept<br />

Workshop participants and online survey respondents honed on the need to better understand the term “research<br />

uptake”. Although the definitions provided by participants were slightly different, the definitions provided were similar<br />

across participants Latin America, Asia, and Africa. Participants highlighted that another term that could be used was<br />

“research adoption”.<br />

It was also noted that while research uptake is just two words in English, in other languages like Spanish, one must<br />

explain it a bit more. We will still keep considering whether a better term can be found throughout this pilot project.<br />

Ten key challenges related to the research uptake process:<br />

During the workshops, different challenges in research uptake were mentioned. The box contains a summary of them.<br />

1 Priorities of researchers and implementers may differ, and as such have different outputs that may not be used<br />

after the research process is complete.<br />

2 Usually, actors in research uptake do not know how to proceed with study recommendations or how to disseminate<br />

the information to the appropriate audiences.<br />

3 Most research that is promoted is in academia, e.g., undergraduate, and postgraduate levels which may not<br />

necessarily be biomedical and hence findings are hardly implemented.<br />

4 Research findings may be different among studies or contexts which makes it difficult on what information to trust<br />

for implementation.<br />

5 In some cases, social innovation may be a “hindrance” to research uptake because in some instances, communities<br />

find effective solutions themselves.<br />

6 There is often lack of collaboration between ministries of health and researchers because policymakers are often<br />

looking into practical but more economic ways to implement policy and practice.<br />

7 Policy makers are expected to take up work from research findings but do not usually do so because the line of<br />

work where such research recommendations are disseminates is beyond their “comfort zone”.<br />

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8 In some contexts, research work is not of high standard, especially during pandemics. Consequently, most<br />

institutions look up to developed countries for interventions because the perception is that their initiatives are<br />

better.<br />

9 Knowledge generation, including publication of findings is more emphasized than the use of knowledge generated.<br />

10 It is unclear who guides or influences what work or topic is relevant.<br />

<strong>Stakeholder</strong> snowballing and stakeholder analysis (power interest)<br />

For the workshops and the survey, participants identified stakeholders and the contexts in which they work in, the<br />

health areas they work in, and how they interact with research uptake. These stakeholders have been showcased on<br />

the ‘regions page’ of the <strong>ARCH</strong> hub (https://arch.tghn.org/regions/).<br />

Following the stakeholder snowballing, participants categorised stakeholders they mentioned and other stakeholder<br />

categories according to the power-interest matrix. Because the stakeholder mapping process was continuous, regional<br />

coordinators for the <strong>ARCH</strong> programme supplemented the list of identified stakeholders within their networks and<br />

regions.<br />

Through these snowballing activities, we identified 56, 69, 16, and 24 stakeholders for Africa, Latin America, Asia, and<br />

Global respectively.<br />

3. Discussion and Key Takeaways<br />

Participants recognised the revolving nature of the research uptake cycle and the different stakeholders involved. They<br />

concurred that while most research is performed with rigor and integrity and results end up in good publications, what<br />

happens after that is not prioritised. They also agreed how policies and practices should feedback into the research<br />

cycle in generating new research questions, therefore completing the research cycle.<br />

It was also stressed the importance of thinking about research uptake during particular moments throughout the<br />

research cycle. Advocacy of research uptake should be done from the very beginning and at all spatial levels, such as local,<br />

provincial, and federal. Researchers also need to increase their confidence, to plan and conduct research tailored to<br />

taking up the findings or recommendations into policy and practice.<br />

Participants from Asia argued that stakeholders may be able to influence an activity because of other circumstances<br />

such as having a link to an institution or individual who can provide them that power. Participants also highlighted that<br />

the categorisation of stakeholders in this manner is not a static or permanent approach. Levels of power or interest are<br />

constantly changing among stakeholders. Additionally, power and interest levels among stakeholders depend on specific<br />

health issues in question. Like the Asia workshop, participants in the Africa workshop argued that stakeholders,<br />

especially the community, may change their position across the power-interest matrix. Also, they mentioned that some<br />

stakeholder’s interest can be provoked. Such is for example the case of the parliament, who in general has power, but<br />

their interest needs to be “provoked” through engagement. The parliamentarians may not understand the importance<br />

of evidence, but this can be changed or created through policy engagement.<br />

Further, it was emphasised by the participants that communities 3 are usually not involved in research process, and<br />

especially in the formulation of research proposals, which then in return makes it hard for them to understand how<br />

research results and resulting action (policies) impact their life. As such, research needs to be brought to communities<br />

3<br />

Referred here by participants as group that benefits from research, such as health personnel, local governments, or non-profit<br />

organisations, etc.<br />

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in the planning phase whilst engaging them. Communities should be involved in deciding steps to be taken, giving<br />

feedback, and building consensus. Research initiatives must also come from the community in order to ensure<br />

sustainability of implemented initiatives.<br />

Additionally, dialogue between researchers and policy makers and implementers should be fostered so that policy<br />

makers understand research recommendations and are able to action them, likewise researchers can generate<br />

appropriate and needed research questions for policy makers and implementers. This shows that a workspace is needed<br />

to foster the dialogue between different stakeholders in the research uptake process. A solution to this could be the<br />

development of a virtual workspace: policy lab.<br />

Limitations:<br />

Overall, participants were able to identify stakeholders they had heard of, or had interacted with in some way, but their<br />

limited ability to completely characterise the stakeholders on the snowballing table could be attributed to limited<br />

knowledge in what the stakeholders do or workshop time constraints. Similarly, it was difficult for the workshop<br />

participants to categorise every stakeholder they had snowballed earlier on the power-interest matrix. As such,<br />

participants categorised broader stakeholder groups on the power-interest and not specific organisation names. These<br />

data were better captured in the online form because for every stakeholder entry, respondents had to categorise the<br />

stakeholder instantaneously. Nevertheless, the workshops enabled richer discussions especially revolving around the<br />

concept of research uptake.<br />

4.Next steps<br />

Using the data collated from the stakeholder mapping exercises, a stakeholder engagement plan is being developed for<br />

the <strong>ARCH</strong> programme. Working alongside <strong>ARCH</strong> partners, regional coordinators and engaged stakeholders, the Global<br />

health network will:<br />

• Creation of a virtual workspace (policy lab) to foster dialogue between different stakeholders, raise awareness<br />

and visibility and to link research groups working on recommendation strategies and outputs for their findings<br />

• Develop tools and resources so that research uptake can be easily embedded in the planning phase of research<br />

projects, such as embedding it in protocol development tools<br />

• Use these findings and our evolving outputs to develop training courses, awareness videos and as a module<br />

within the Diploma in Global Health Research we are developing<br />

• Showcase studies’ methodologies and research results dissemination activities that have achieved successful<br />

translation into policy and/or practice<br />

• Build in a Research Uptake workstream within our regional coordination centre and research capacity network<br />

programmes (such as EDCTP, REDe, ALERRT and others) with nominated champions who can work together<br />

through the <strong>ARCH</strong> hub<br />

• Connect research consortia, development agencies and others through the hub to engage together in this aim<br />

• Publish and present at conferences to raise awareness and engagement<br />

We also recognise that stakeholder mapping is neither a static nor a “once off” process. As such, we will continue to<br />

iteratively map and engage with more stakeholders using the online survey throughout the programme.<br />

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5. References<br />

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stakeholder analysis methods for natural resource management. J Environ Manage [Internet]. 2009 Apr [cited<br />

2020 Nov 15];90(5):1933–49. Available from: https://abdn.pure.elsevier.com/en/publications/whos-in-andwhy-a-typology-of-stakeholder-analysis-methods-for-na<br />

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3. Khan SB. Translation of the shortened dental arch research into clinical practice: a stakeholder mapping<br />

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review and stakeholder analysis [Internet]. Vol. 54, Social Psychiatry and Psychiatric Epidemiology. Dr. Dietrich<br />

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China. J Environ Manage. 2019 Aug 1;243:1–11.<br />

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to deliberate biological events. Heliyon [Internet]. 2018 Dec 1 [cited 2020 Nov 6];4(12):e01091. Available from:<br />

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7. Godakandage SSP, Senarath U, Jayawickrama HS, Siriwardena I, Wickramasinghe SWADA, Arumapperuma P, et<br />

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8. Puri S, Fernandez S, Puranik A, Anand D, Gaidhane A, Quazi Syed Z, et al. Policy content and stakeholder<br />

network analysis for infant and young child feeding in India. BMC Public Health [Internet]. 2017 Jun 13 [cited<br />

2020 Nov 9];17(S2):461. Available from: http://bmcpublichealth.biomedcentral.com/articles/10.1186/s12889-<br />

017-4339-z<br />

9. Makan A, Fekadu A, Murhar V, Luitel N, Kathree T, Ssebunya J, et al. <strong>Stakeholder</strong> analysis of the Programme for<br />

Improving Mental health carE (PRIME): Baseline findings. Int J Ment Health Syst [Internet]. 2015 Jul 8 [cited<br />

2020 Oct 23];9(1):1–12. Available from: https://link.springer.com/articles/10.1186/s13033-015-0020-z<br />

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Available from: http://journals.vstecb.cz/category/littera-scripta/9-rocnik/1_2016/<br />

11. Petruney T, Harlan S V., Lanham M, Robinson ET. Increasing Support for Contraception as HIV Prevention:<br />

<strong>Stakeholder</strong> <strong>Mapping</strong> to Identify Influential Individuals and Their Perceptions. Shea BJ, editor. PLoS One<br />

[Internet]. 2010 May 24 [cited 2020 Oct 23];5(5):e10781. Available from:<br />

https://dx.plos.org/10.1371/journal.pone.0010781<br />

12. CARIAA, ASSAR. <strong>Stakeholder</strong> and influence network mapping exercise with the government, development and<br />

research actors in Namibia [Internet]. 2015 [cited 2020 Nov 13]. Available from: http://www.uct.ac.za/<br />

13. Barkhordarian A, Demerjian G, Jan A, Sama N, Nguyen M, Du A, et al. <strong>Stakeholder</strong> engagement analysis - a<br />

bioethics dilemma in patient-targeted intervention: Patients with temporomandibular joint disorders. J Transl<br />

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pmc/articles/PMC4312447/?report=abstract<br />

14. Namazzi G, Kiwanuka SN, Peter W, John B, Olico O, Allen KA, et al. <strong>Stakeholder</strong> analysis for a maternal and<br />

newborn health project in Eastern Uganda. BMC Pregnancy Childbirth [Internet]. 2013 Mar 4 [cited 2020 Nov<br />

17];13:58. Available from: /pmc/articles/PMC3599511/?report=abstract<br />

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Framework. In: Procedia Engineering. Elsevier Ltd; 2018. p. 1195–202.<br />

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6. Annex<br />

Annex 1: Workshop exercises<br />

1. What does research uptake mean to you?<br />

What do we mean by research uptake?<br />

Our current working definition of research uptake characterises this as the ecosystem in which research findings are<br />

transformed into recommendations and taken up into policy and practice, including the systems, people and processes<br />

of research uptake.<br />

This is a working definition, and we warmly invite your perspectives on terminology and definitions.<br />

2. <strong>Stakeholder</strong> Identification and Snowballing<br />

Make a list of stakeholders you know that are involved in research uptake under the categories in the table below. You<br />

may add an extra category(s). Fill in their governance level, interest, and ways in which they interact with research<br />

uptake (for example, this could be influencing others, generating knowledge, knowledge brokering). Please be as specific<br />

as possible with this exercise.<br />

<strong>Stakeholder</strong><br />

group<br />

<strong>Stakeholder</strong><br />

organisation<br />

name/<br />

Governance<br />

(country,<br />

international<br />

level<br />

region/<br />

Key<br />

(topic/<br />

area)<br />

interest<br />

health<br />

Interactions<br />

Researchers<br />

Policy makers<br />

Policy<br />

Networks<br />

Healthcare<br />

workers<br />

Other<br />

stakeholders<br />

Any other<br />

comments or<br />

observations<br />

form the listing<br />

11


3. Power Interest Matrix<br />

Using the stakeholder ‘power-interest’ matrix and interpretation below, where would you place the stakeholders, you<br />

have listed in 1? Note down the reason why<br />

i. High power/influence and high interest: these are “key players” and are considered a<br />

high priority to be fully engaged in the project<br />

i. High power/influence and low interest: these are “context settlers” and should still be<br />

kept satisfied, but not to a great extent<br />

ii. Low power and high interest: these are “subjects” and may point out areas of<br />

improvement. They may become influential by collaborating with other influential<br />

stakeholders<br />

iii. Low power and low interest: these are the “crowd”, and there is little need for<br />

consideration and engagement. A constant check on their levels of power and interest<br />

should constantly be checked nevertheless, in case it changes<br />

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