RB Collection Luxury Holidays - Hello World Booklet Jan 2022

HELLO, WORLD!
Travel made to order
Everything is bespoke,
including your booking conditions
We’re not one for temporary service pledges,
earning trust and confidence takes time. Which
is why we have always offered complete flexibility
and tailoring of our terms and conditions; from
amending or postponing holidays at no charge to
fulfilling cancellations and 100% refunds should
the holiday you booked not be able to go ahead.
When you book, you'll benefit from Travel Made
to Order, where everything is bespoke including
your booking conditions.
More time to decide
If you want something to look forward to
but need a little more time to decide, we can
reserve those highly sought-after business
class seats and secret suites, without deposit
or commitment until you are ready with all
the flexibility to amend or cancel if you
choose not to travel.
Freedom to change your mind, always
We facilitate amendments right up to
departure and even while in resort and
we never charge fees. We’re securing
unprecedented flexibility with our suppliers
to ensure you have the freedom and peace
of mind you need to amend or postpone a
trip. We negotiate individual requirements
with our partners and will absolutely make
you aware at the time of booking the options
we have secured for you.
Cancel and refund, no questions asked
As restrictions can be imposed at any time,
if we cannot provide the holiday you booked
(right up to the day of departure) for any of
the following reasons, you can cancel with a
full refund which you will receive promptly:
» Your destination is placed on the
UK’s red list
» The FCDO advises against travel
to your destination
» Your destination’s borders are closed
to all travellers
» Your destination is not accepting any
arrivals from the UK
» Your destination has significant mandatory
quarantine restrictions for all arrivals