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of social cohesion, empathy, and caring will lead to inperson
and inter-personal learning.
Thus, by building digital training modules and then
collaborating with learning partners to create a digital
ecosystem, trainers/talent managers can then produce,
deliver, and share digital content in real-time.
#Soft and Smart Skilling: Healthy and Positive
Creativity, innovation, emotional intelligence, time
management, problem-solving attitude, and adaptability are
the soft and smart skills trainers must instill in their
trainees. These are going to be a must for the employees in
the present and post-pandemic corporate world.
Trainers can also work on employees' overall behaviour and
personality traits to encourage a positive and healthy
approach.
#Learning Flexibility: Facing Future
Flexibility learning includes a no-regrets skillset, which is
useful, irrespective of the employee's current and future
specific role, and how it may evolve as per the situation.
A flexible workforce can quickly change their roles to
confront the unforeseen events and suit the new
expectations from them by their management and their
colleagues and customers.
#Learning as a Culture: Resilient Workforce
Reskilling and Upskilling:
The changing dynamics of the corporate world are not only
about digitalization, automation, artificial intelligence,
remote working, and virtual workplace, but they are more
about the focus of the business on its core strengths and
weaknesses, including its assets and liabilities.
First of all, the leadership must look at employees as people
instead of employees as mere workers. It will change their
outlook from a professional workforce to a professional
family. Only then can they create training and business
models, which will consider reskilling and upskilling of
their family members as a primary and utmost important
factor.
The second thing is that companies must design a talent
management strategy that develops employees' resilient
personality to meet unexpected challenges. The resilient
personality traits are critical, cognitive, communication and
digital capabilities, social, interpersonal, learning, and
emotional skills, and adaptability, flexibility, and attitude.
Thirdly, the times warn that instead of reducing their
learning and training budgets, companies must double down
on such funds and make a commitment that they will
genuinely look after their workforce's reskilling and
upskilling. Developing these two muscles will ultimately
strengthen the organisation to face an unforeseen future of
uncertainty and disruptions.
- Gaurav Wankhade
An orgnisation that encourages its employees to learn not
only about its values, visions, beliefs, practices, and mission
but also about the roles and meaning of their work in the
company creates a culture of learning.
This learning culture will create a resilient workforce that
can assess and analyse any situations and face all
challenges and obstacles head-on.
28 | December 2021 | www.theknowledgereview.com