The Best Institutes in Hospitality Management, 2022

India
Vol. 06 | Issue 03 | 2022
www.theknowledgereview.com
Hospitality
The Best Institutes in
Management,
2022
Creating Culinary Competence

“ Hospitality s¨hozu¾ld havÖe no
– Henor iet

oz ozther
ta Mear s¨
nature
thano lozvÖe.”

Teaching
The Prizçe ozf
the Bu¾s¨inoes¨s¨ ozf
Love and Care!
"Hospitality is simply an opportunity to
show love and care!"
– Anonymus
H
Humanity is built on the
foundation of love and care.
Overviewing the history of
mankind, every act is under the
microscope of imbibing love and care.
While some of the most ambitious men
across the world, in their quest to
conquer the world, caused disruption
and uncertain instability through wars
and conflicts, the dawn came in the
th
mid-20 century, from when
humankind is living in the most
peaceful era ever recorded.
Once the peaceful rein of mankind
started, humans resumed their earlier
venture to explore the world. However,
in this modern world which is divided
by borders and acts only on proof
papers, humans found it necessary to
explore the world in full swing.

This silent venture of voyagers found
itself on the doorstep of every other
nation. It found itself difficult to find
accommodation and security in a
foreign land. This revived the
civilisation's old industry of hospitality.
The passionate people leading the
hospitality industry commercialised the
hospitality industry as a token of
gratitude for themselves. However,
when the revival of the hospitality
industry saw its light and
commercialisation also inspired the
messengers of love and care to enter
this industry.
While travelling, the culinary arts and
hotelling industry explored itself in the
hospitality industry, and the
educational institutes across the world
recognised the growing potential and
set up prominent institutions of
hospitality management across the
world.
Today, even after suffering a major hit
and showing a downward graph on the
global markets, the industry saw its
revival again soon after the effects of
COVID-19 were numbed. However,
this also gave time to the hospitality
institutes to upskill their educational
pedagogies and glorify the business of
humanity and hospitality.
Searching the corners of an incredible
country like India, The Knowledge
Review magazine, being a voyager and
celebrator of education, came across
some of the best institutes in the
hospitality industry whose exceptional
journeys are highlighted in this edition.
Let this small booklet talking about the
business of love and care be the guide
for students to choose the right hotel
for them and also for other institutes to
set their bar.
Also, have a look at the articles curated
by the editorial team and have a lovely
read!
Ashlesh K hadse
Ashlesh Khadse
ashlesh.khadse@insightssuccess.com
Editor’s
Note

Cover Story
08
IIHMCA
Pas¨s¨ioznoatelyÝ Tr ainoinog Gr adu¾ates¨
toz Ser vÖe Hozs¨pitalityÝ Inodu¾s¨tr yÝ
Articles
Contetnts
Garnishing Hospitality
22
Cu¾linoar yÝ Ar t, is¨ the Backboznoe
ozf the Hozs¨pitalityÝ Inodu¾s¨tr yÝ
Voyager's Journal
38
Tozu¾r is¨m Stu¾dyÝ: A
VozyÝager 's¨ WayÝ ozf life

Special Profile
16
The Game Chanoger
International Institute of
Hotel Management (IIHM)
Takinog hozs¨pitalityÝ
Edu¾catiozno toz New× Heights¨
Profiles
School of Hospitality & Tourism
(SOHT), Galgotias University
26
Enocozu¾r aginog Life-Loznog Lear noinog thr ozu¾gh InonoozvÖativÖe Pr ozcedu¾r es¨
SVKM’s Narsee Monjee
Institute of Management Studies
32
A Pr ozmis¨inog LegacyÝ ino Hozs¨pitalityÝ
V. M. Salgaocar Institute of
International Hospitality Education
(VMSIIHE), GOA
42
Impar tinog exÜcellenoce toz the noew× age Hozs¨pitalityÝ Edu¾catiozno

the
CREATORS
this¨
ozf
Publication
Editozr -ino-Chief
Pooja Bansal
Manoaginog Editozr
Ashlesh Khadse
Coznotr ibu¾tinog Wr iter
Madhu Guleria
Sr . Vice Pres¨idenot Sr . Sales¨ Manoager
BDL BDEs¨
Megha Mishra Ashwini Pahukar Naitiki Ambekar Vikram, Sachin
Ar t & Des¨igno Head anod Vis¨u¾alis¨er
Rahul Shinde
Coz-des¨ignoer
Paul Belin
Technoical
Specialis¨ts¨
Digital
Mar ketinog Manoager
SME-SMO
ExÜecu¾tivÖe
Cir cu¾latiozno
Manoager
Prachi, Rajeshwari Renuka Kulkarni
Yash Bhatt Tanaji Fartade
JUNE, 2022
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The
Institutes
in
Hospitality
Management,
2022
Name of the College
Web Address
Description
Department of Hotel
Management, K L
University, Guntur
Department of Tourism
Studies, Central University
of Kashmir, Srinagar
klu¾noivÖer s¨ityÝ.ino
cu¾kas¨hmir .ac.ino
K L UnoivÖer s¨ityÝ ozffer s¨ the s¨tu¾denots¨ a glozballyÝ r elevÖanot
lear noinog exÜper ienoce, byÝ pr ozvÖidinog them high-qu¾alityÝ,
affozr dable anod acces¨s¨ible edu¾catiozno, thr ozu¾gh the pr ozces¨s¨ ozf
coz-cr eatiozno, w×hich s¨er vÖes¨ the emer ginog noeeds¨ ozf bu¾s¨inoes¨s¨,
inodu¾s¨tr yÝ anod coznonoected campu¾s¨ cozmmu¾noities¨.
CUK aims¨ toz acces¨s¨ vÖalu¾es¨, s¨kills¨, anod knoozw×ledge
imbibed ino each s¨tu¾denots¨, anod als¨oz fozcu¾s¨es¨ ozno the
hozlis¨tic per s¨oznoalityÝ devÖelozpmenot ozf their s¨tu¾denots¨.
Galgotias University,
Greater Noida, Uttar
Pradesh, India
Indian Institute of
Hotel Management
and Culinary Arts
International Institute of
Hotel Management
Manav Rachna International
Institute of Research and
Studies, Faridabad
galgoztiacozllege.edu¾
iihmca.ozrg
iihm.ac.ino
manoavÖrachnoa.edu¾.ino
Galgoztias¨ Edu¾catioznoal Inos¨titu¾tioznos¨ (GEI) havÖe beeno
inocu¾lcatinog pr actical s¨kills¨ anod cr eatinog ‘Glozbal
Pr ozfes¨s¨ioznoals¨’ fozr mozr e thano 15 yÝear s¨.
Inodiano Inos¨titu¾te ozf Hoztel Manoagemenot anod Cu¾linoar yÝ Ar ts¨
is¨ a per s¨oznoifiʼncatiozno ozf the enodeavÖozr s¨ ozf a har d cozr e
gr ozu¾p ozf hozs¨pitalityÝ pr ozfes¨s¨ioznoals¨ w×ith yÝear s¨ ozf exÜtenos¨ivÖe
exÜpozs¨u¾r e toz s¨ozme ozf the fiʼnnoes¨t hoztels¨ ino Enoglanod, Inodia,
Sr i lanoka anod Cr u¾is¨e linoer s¨ fr ozm Eu¾r ozpe anod Amer ica.
IIHM w×as¨ the fiʼnr s¨t cozllegiate pr ozgr am ino the cozu¾notr yÝ w×hoz is¨
ozffer inog ano ozppozr tu¾noityÝ toz s¨tu¾denots¨ toz be glozballyÝ tr ainoed
anod als¨oz r ecozgnoizçe the s¨kills¨ toz ear no ano Inoter noatioznoal Degr ee
ino Hozs¨pitalityÝ Manoagemenot thr ozu¾gh its¨ cozllabozr atiozno w×ith
UnoivÖer s¨ityÝ ozf Wes¨t Loznodozno, Loznodozno.
MREI is¨ a vÖis¨ible s¨yÝmbozl ozf knoozw×ledge & exÜper ienoce
pr ozvÖidinog high-qu¾alityÝ edu¾catiozno ino vÖar iozu¾s¨ fiʼnelds¨ inoclu¾dinog
Enoginoeer inog, Manoagemenot, Ps¨yÝchozlozgyÝ,Hu¾manoities¨,
Edu¾catiozno, Law×, Inoter iozr Des¨igno, Ar chitectu¾r e, Cozmmer ce,
Bu¾s¨inoes¨s¨ Stu¾dies¨, GeozlozgyÝ anod manoyÝ mozr e.
NMIMS
s¨hm.nomims¨.edu¾
The s¨chozozl inofu¾s¨e the vÖibr anot minods¨ w×ith a r ar e
cozmbinoatiozno ozf Hozs¨pitalityÝ Oper atioznos¨ & Manoager ial s¨kills¨
anod w×ill make them u¾ber cozmpetitivÖe.
School of Hotel
Management, Ajeenkya
DY Patil University, Pune
adyÝpu¾.edu¾.ino
AjeenokyÝa DY Patil UnoivÖer s¨ityÝ ozffer s¨ the bes¨t u¾noder gr adu¾ate
anod pozs¨tgr adu¾ate pr ozgr ams¨ ino u¾noiqu¾e ar eas¨, linoked toz
exÜemplar yÝ 'ADYPU Stu¾denot ExÜper ienoce' , w×hich is¨ s¨u¾ppozr ted
byÝ exÜcellenot facilities¨ anod highlyÝ moztivÖated teachinog s¨taff.
SRM Institute of Hotel
Management,
Chennai
s¨r mihm.inofoz
SRM IHM ozffer s¨ oznoe ozf the bes¨t hozs¨pitalityÝ
manoagemenot cozu¾r s¨es¨ ino the cozu¾notr yÝ anod is¨ coznos¨ider ed
byÝ the inodu¾s¨tr yÝ toz be s¨tr oznoges¨t anod r elevÖanot ino tozdayÝ’s¨
dyÝnoamic w×ozr ld ozf hozs¨pitalityÝ.
V. M. Salgaocar Institute of
International Hospitality
Education, Goa
vÖms¨iihe.edu¾.ino
VMSIIHE is¨ a pr emier hozs¨pitalityÝ inos¨titu¾te ino Goza that ozffer s¨
yÝozu¾ qu¾alityÝ hozs¨pitalityÝ edu¾catiozno w×ith w×ozr ld-clas¨s¨
inofr as¨tr u¾ctu¾r e that givÖes¨ yÝozu¾r car eer ano edge ozvÖer ozther s¨.

n this highly digital world where
Ieverything seems to be connected
virtually, hospitality is the only
industry that relies heavily on reality.
In such times the hospitality industry
has also evolved significantly.
While the hospitality professionals
were busy finding the answers to bring
back the forgotten pride of the
hospitality industry, the world
understood the need to stay connected
to reality.
The process of refining its education
ecosystem started with its culinary arts
section and brought steady growth in
the management section. Being placed
in the city of pearls-Hyderabad, the
institute has evolved as one of the
leading culinary institute in India. The
journey of IIHMCA to being one of the
best institutes in Hospitality
Management has been an inspirational
story. Let's learn more about the
institute, its vision, mission and
philosophy that laid the strong foothold
of IIHMCA in today's changing
paradigm.
IIHMCA: Teaching the Art of
Hospitality
When it comes to hospitality,
oftentimes people confuse it with only
hoteling and side-line the part of
culinary arts. IIHMCA found this thin
line of division in the industry and was
founded to blur that dividing line and
create an institution that caters
completely to the hospitality industry.
The courses provided by IIHMCA are
unique and trains the students in
various skills in order to become
Budding Chefs and Hospitality
Professionals. Moreover, the institute is

a personified endeavour of hardcore
professionals who has served the
hospitality industry for years. These
professionals also bring global
exposure to the table from the finest
lines of hotels from England, India, Sri
Lanka and Cruise Liners from Europe
and America.
Vision
In a broader context, it can be said that
IIHMCA is the brainchild of
hospitality industry professionals. The
Founders came together with a vision
to nurture students to be professionals
in the hospitality sector and bring them
global career opportunities.
The programs offered by the institute
aim to develop culinary professionals
with the technical skills, management
training and exposure to the culinary
arts which will create a perfect balance
that will serve the hospitality industry
with grace.
Mission
With a vision to create industry
professionals, IIHMCA is committed
to its mission to provide its students
with both theoretical knowledge and
practical experience that will set up a
strong foundation in culinary
fundamentals and hands-on skills.
With this visionary mission, the
institute aims to equip the students
with all the possible tools that will help
them enjoy the endless options of
employment in the industry and exceed
employer's expectations.
Philosophy
Every learner goes through learning
stages or phases that define them from
rookie to professional. This evolving
process develops a passion in the
aspirants that makes them lifelong
learners. However, to create such lifelong
learners, a proper system is
required during the initial stages that
will help them stay updated with the
industry and experiment to excel in
whatever they do.
To develop such lifelong learners in the
hospitality industry, IIHMCA has
designed a well-curated three-step
process as their philosophy.
The First Phase: In this phase, a
comprehensive model of the
instruction set is commuted that helps
them understand the whole process
effectively. In this process, along with
theory, the students are taught the
basics of being experimental in the
kitchen and bringing out their
creativity.
The Second Phase: This phase is
demonstrative and application-based,
where all the students put the acquired
knowledge to use. Learning from a
master chef, practising and sharpening
the skills under their able guidance and
caring attention.
The Third Phase: IIHMCA staff
considers this phase as During this
phase, the chef instructors give them
the required time and personal
attention that helps the aspirants to
upskill their culinary skills and
enhance their hospitality skills that are
put on display.
During all these phase-divided learning
processes, the curriculum curated by
IIHMCA is intensive, rigorous and
thorough in creating budding
Hospitality professionals.
“

The institute assures that upon the
completion of its students' learning arc,
they will be knowledgeable, skilled,
and ethical in their work. With this
philosophy, the institute aims to drive a
competitive edge that the students can
use to their advantage.
Training the Students to be
Professionals
As an esteemed educational institute,
the major courses offered by IIHMCA
are:
Ÿ Bachelor's Degree in Catering
Technology and Culinary Arts
(BCT & CA)
Ÿ Bachelor's Degree in Hotel
Management and Catering Technology
(BHM & CT)
Ÿ 1 ½ Year Certificate Course in Food
Production and Patisserie (F.P.P)
Ÿ 1 Year Advanced Diploma in
Patisserie and Confectionery Arts
Ÿ 1 Year Advanced Diploma in
Professional Culinary Arts
The institute is affiliated to Osmania
University for offering the BCT & CA ,
BHM & CT courses. Established in
nd
the Year 2001, the institute stands 2 in
India for offering full fledged
Bachelor's Degree in Culinary Arts as
specilalization in Hospitality
Management.
“

“
Creating Culinary Competence
The hospitality industry is all about
being conscious of what people like
and dislike. Let that be cooking the
delicious meals or treating the guests
on their arrival. IIHMCA and its
management team as made a collective
effort to derive a proactive approach to
impart quality education. Emphasising
more on the knowledge beyond
curriculum, the value-based training
help the students in moving up the
ladder.
The curriculum is personalised, where
even the student can upgrade and learn
from the very best and train to be skilloriented
helping them in achieving a
successful career in the hospitality
industry. Moreover, the institute brings
various career opportunities from the
leading International Cruise Liners/
Hotel chains for the students to have an
excellent career. The other required
skills are developed at the institute by
engaging students in co-curricular
activities, industrial visits, seminars
and various career development
activities.
Sharpening the Growth Curve
Since its inception in 2001, IIHMCA
has evolved and is making steady
progress in creating culinary
competence. IIHMCA has set up State
of the Art Kitchens/ labs and designed
some specialised programs along with
advanced skill enhancement programs
with a vision of creating a
sophisticated future.
Career Options Offered by IIHMCA
Ÿ 5 Star Hotels & Resorts
(International and Indian Premium
Chain Hotels)
Ÿ Cruise Lines (International)
Ÿ Hospitality Industry/ Catering
companies
Ÿ Event Management/Retail
Management Companies
Ÿ Tourism and Travel Consulting
Multi-National Companies
Placement Options by IIHMCA
Ÿ Management Trainee Program
Ÿ Kitchen Management Trainee
Ÿ Hotel Operations Management
Trainee (Department Specific)
Ÿ KET – Kitchen Executive Trainee
Ÿ Hotel Operations Trainee GSA –
(Guest Service Agent or Associate)
Noteworthy Placement Record
Over the years, the institute has been
consistentantly placing their students in
International Cruise Liners / 5 Star
Hotels in India and abroad. Statististics
in respect of the placements offered
during the past few years through
Campus Intervies are as under:
Annual Placements through
Campus Interviews
Year International National
2017 53 Students 30 Students
2018 52 Students 40 Students
2019 54 Students 24 Students
2020 41 Students 20 Students
2021 47 Students 28 Students
IIHMCA for campus placements
invites a lot of international brands to
interview and recruit. From the likes of
prominent international brands like
Carnival Cruises-UK, Costa Cruises-
Italy, Princess Cruises - UK and P&O
Cruises-Australia, The Atlantis, The
Palm Dubai, Jumeirah Beach Hotel –
Dubai, Sheraton Dubai, Movenpick,
Fairmont the Palm – Dubai, to the
leading Indian hotel chain brands like
The Taj Group of Hotels (IHCL), The
Oberoi Group, ITC Hotels Ltd,
Marriott International , Accor Hotels,
Hilton Worldwide, Hyatt Hotels,
Radisson Hotels Group, Leela Palaces
and Hotels, Intercontinental Hotels
Group, The Park, Wyndham Hotel
Group, Four Seasons etc.
Interestingly the placements are based
on a merit basis, and the concerned
representative of the hotels conducts
the interviews.
Envision for the Future
The Institute trains students to be
culinary artists and cater to the

hospitality industry with perfection and
creativity, IIHMCA also aims to create
responsible global citizens. Since its
inception, hygiene and sanitation have
been the utmost priority of the
institute. Serving the culinary industry,
maintaining hygiene and cleanliness
has become an integral part of daily
chores. With the introduction of the
HACCP (Hazard Analysis Critical
Control Point) based program, the
institute gives special attention to
hygiene.
With hygiene and cleanliness are taken
care of by the institute, the institute
aims to be a leading culinary and hotel
management institute in the country
and serve the global requirements of
the Hospitality Industry. Being on the
right track to improvement, the
institute seeks to be the finest provider
of graduates catering to the Hospitality
Industry and excel in Culinary Arts.

International Institute of Hotel
Management (IIHM)
ڃsڑghtיִHeiژ﮵NewژצּoڑtژךּnצּoיִiڑcatڱEduژ﮼yڑtיִiשּׂalڑtיִiٺpڃsצּhoژgךּnיִiשׁTak
ךּnיִiژceךּenڃesڄrٺpژڃsڑtיִiژڃhasژ﮼eadyڄrשּׂalژIIHM
ژgךּnיִiשׁkצּoצּoשּׂlژeڄarژe﮵wژdךּanژ,‏aיִdiךּInژfצּoژڃesיִiڑtיִciژٺpצּoڑtژheڑtژשּׂlשּׂal
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ژdךּanژadaךּCanژ,יִbaiڱDuژ,ڃes﮴vיִdiשּׂMalژךּnיִiژٺpڱuژgךּnיִiזּmצּco
ٿ.ךּnצּdoךּnצּLo
June 2022 | 16 | www.theknowledgereview.com

The Game Chanoger
As one of the most prolific
poets to have ever lived, Rumi
rightly said- “I am merely a
guest born in this world, to know the
secrets that lie beyond it.” This quote
perfectly encapsulates the human
desire to travel, explore and experience
as much as they can in their lives.
Travel is a never-ending human
endeavor, and the hospitality industry
can be recognized as one of its very
first commercial undertakings.
Bringing along a spectrum of services
and capital flow, it has always been an
excellent marker for the overall growth
of any country's economy.
When it comes to traveling this
fantastic portal of opportunities, the
International Institute of Hotel
Management is one of the best places
to initiate your journey in the
hospitality industry.
Birth of a Stellar Institute
International Institute of Hotel
Management (IIHM) was founded in
1994. This premier institute is a part of
IndiSmart Group, a major corporation
in India and Southeast Asia that
manages the IndiSmart Hotels and
provides a wide range of services in
hospitality management, education,
training, and consulting. Today, the
most prominent hotel chain in
international hospitality management
education in India, IIHM has setup its
education centersin Kolkata, Delhi,
Pune, Bengaluru, Jaipur, Ahmedabad,
Hyderabad, and Goa.The institute has a
state-of-the-art IIHM campus at KBU
Bangkok in the capital city of Thailand
and Singapore, Samarkand
(Uzbekistan).
Mission, Vision, and Character
IIHM believes in practical training
along with classroom teaching. The
institution has hotels attached to its
campuses and has tie-ups with the best
five-star hotels in the country where
the students get trained and start
working as trainees while they study.
The institute is known for its unique
and extraordinary international events
like the International Young Chef
Olympiad, where over 50 countries
across the globe participate in this
unique culinary extravaganza. IIHM
has pledged to produce creativeand
resourceful professionals qualified to
serve the hospitality industry within an
educational environment that fosters
innovation, enterprise, and an
enthusiasm for excellence. IIHM aims
to give the latest knowledge to the
students and design the curriculum
around the newest development in the
industry.
www.theknowledgereview.com | 17 | June 2022

eڑtڱuڑtיִiڑtڃsךּInژ﮼yשּׂlךּnצּoژThe
ژ﮼byژed﮴vצּoڄrٺpٺapژڃsיִiژڑhatڑtژaיִdiךּInژךּnיִiژ
ژڑctڱduךּnצּcoژצּoڑtژךּnצּoיִiךּUnژךּeanٺpצּoڄrڱEu
ژfצּoژdשּׂfielژheڑtژךּnיִiژchڄearڃesڄr
ژERASMUSژ‏-﮼yڑtיִiשּׂalڑtיִiٺpڃsצּho
ژhڑtיִi﮵wژٺpיִhiڃsڄerךּnڑtڄarٺpژךּnיִiژڑectכjצּoڄrٺp
ژڃesיִiڄrڑtךּnڱuצּcoژeeڄhrڑtژڄherڑtצּo
ژdךּanژךּeden﮵Swژ,‏ceךּanڄFrژfצּo
ٿ.﮼eyשׁkڄrڱTu
Dr. Suborno Bose
ךּanזּmڄrיִChaiژ&ژCEO
Globally Competitive Advanced
Learning
IIHM partners with industry experts
from across the globe that helps their
students to identify and understand the
patterns and trends in the industry.
They provide students with an insider’s
perspective into the workings of the
industry. Such initiatives help the
students on a holistic level keep abreast
of trends and patterns through research
and collaboration, carefully
interweaving both into the hospitality
curriculum.
Students are encouraged to focus on
strategic hospitality management
modules, and they are required to
present evaluative work on
contemporary issues and challenges in
the hospitality industry.
By reimagining the
way hospitality education
is delivered and experienced,
IIHM creates graduates who are
passionate, dedicated, and equipped to
tackle challenges head-on. IIHM is
probably the only institute with a
curriculum on entrepreneurship where
students learn the art of setting up and
running a business. The institute has
introduced topics like Hospitality
Technology, where students learn to
apply artificial intelligence and the
operation of modern tools like SEO
(Search Engine Optimization) and a lot
more in detail.
IIHM is possibly the first Hotel
Management College to conduct
hackathons where the students of the
third year are encouraged to pitch their
business ideas to a series of investors,
from which the top 10 projects are
presented to Angel Investors. IIHM
also has its corpus fund of 25 crores for
the students to fund their businesses.
Leader WhoMakes the Difference
Dr. Suborno Bose is the man who laid
the foundation of IIHM - a leading
hospitality management institute.
Being a Chartered Accountant by
profession, he has over 30 years of
experience in India and abroad. He is
the Founder of IIHM and Indismart
Group and is its chief mentor.
Dr. Bose is inarguably the country's
best-known educator in the hospitality
sector with the presence of his
institute's major brands like IIHM and
IAM Hotel Schools. He has been
conferred the honorary Doctor of
Business Administration by Edinburgh
Napier University, the UK, and the
honorary award of Doctor of Science
by the University of West London, the
UK at London.
Focus on Holistic Development
Apart from the advanced learning and
an impactful syllabus, IIHM also
conducts several co-curricular and
June 2022 | 18 | www.theknowledgereview.com

The Bes¨t Inos¨titu¾tes¨ ino Hozs¨pitalityÝ Manoagemenot, 2022
extra-curricular programs for the
overall development of the students.
The IIHM's international curriculum is
designed to encourage students to
apply what they have learned through
research, field trips, and surveys.
Through work in the kitchen, the
training restaurant, and the front office
studio, students are regularly exposed
to the practices and difficulties in the
hospitality business and are given
responsibility for managing the
operations.
IIHM also conducts guest lectures and
workshops by renowned speakers
(from India and abroad) with the global
connect initiative. It is the only
institute in India that is approved by
the European Union to conduct
research in hospitality- ERASMUS
project in partnership with three other
countries; France, Sweden, and Turkey.
The institute conducts several
distinctive and innovative programs
with a methodology that thoroughly
combines intensive and independent
learning, food-beverage event planning
and execution, comparing, contrasting,
and debating established theories.
Some of the distinctive programs are
listed below:
Ÿ World’s Biggest Culinary Heats
Young Chef Olympiad with the
participation of over 50 Countries.
Ÿ Wine Tour to Italy, France and
Spain where 12 selected students
are flown for a practical exposure
in the wineries and all the expenses
are borne by IIHM.
Ÿ Culinary tour to France for 12
selected students across all IIHM
campuses where IIHM bears all the
cost of travel, VISA, lodging and
boarding.
Ÿ Scotch Tour to Scotland where 10
selected students are flown to learn
about Scotch Whiskey and all the
expenses of the trip are borne by
IIHM.
Ensuring Cumulative Growth and
Success
IIHM is a nationally ranked and
internationally recognized institution
that follows the International
Curriculum, where the students are
awarded BA in Hospitality from the
University of West London.
IIHM is the only college globally that
hosts the world's biggest culinary
Olympiad - 'Young Chef Olympiad',
where 50 countries participate
worldwide, thereby giving the students
an opportunity to network with chefs
of 50 countries that no other college
does.
The institute facilitates industrial
training in countries like America,
France, Italy, Spain, Mauritius,
Maldives, Singapore, China, Malaysia,
and Middle East countries like Dubai,
Kuwait, Doha, Oman. The industrial
training is facilitated for a continuous
industry interface where General
Managers and Managing Directors
come and take live sessions for the
students on revenue management,
entrepreneurship, and other essential
areas.
www.theknowledgereview.com | 19 | June 2022

IIHM ڃhas ךּnצּo﮵w שּׂalڄer﮴evڃs ڃdsڄar﮵aw ڄrצּfo ڃsڑtיִi enךּduڱrڄed ךּnצּoיִiڃsיִi﮴v anךּd
ךּnצּoיִiڑtڱbuיִiڄrڑtךּnצּco צּoڑt tڑhe ﮼yڑtיִiשּׂalڑtיִiٺpڃsצּho ٿ.﮼yڄrڑtڃsڱduךּnיִi ﮵wצּoשּׂBel arڄe sڃoצּmזּe oצּf
tڑhe ڃesڑeatڄrڱauשּׂl oצּf tڑhe esڃtڑeemזּed iיִnךּsڃtڑiיִtڑuڱtڑe:
Ÿ
Ÿ
ﭏ‎1‎ڳ‎2‎‎0‎ڳ‎2‎ ASSOCHAM ﮼by Inךּsڃtڑiיִtڑuڱtڑe ڑtךּenזּacemשּׂPl ڑtڃBes Aw﮵arڄded
ڑtךּenךּnיִiזּEm Resڃearڄch – ךּnצּoיִiڑcatڱEdu Serڄv﮴iיִce Ex﮻celשּׂlשּׂenךּce
‏,נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎ ڑtךּenזּagemךּMan שּׂelڑtצּHo oצּf Inךּsڃtڑiיִtڑuڱtڑe ڑtڃBes ڄrצּfo ڃdsڄar﮵Aw
ﭏ‎1‎ڳ‎2‎‎0‎ڳ‎2‎
– ڃbesڄrצּFo ﮼by Inךּsڃtڑiיִtڑuڱtڑe - ךּanיִdiךּIn ڑeatڄGr ڃas Featڑuڱrڄed Ÿ IIHM
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
‎0‎ڳ2‎‏-נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎ ‏,נּ‎9‎ﭏ‎1‎ ‎8-ﭏ‎1‎‎0‎ڳ‎2‎
‏,נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎ ‏,‏‎8‎ﭏ‎1‎‎0‎ڳ‎2‎ ڃesזּmיִTi Ecoצּnךּoצּmזּiיִc ﮼by Brڄanךּd ךּnצּoיִiڑcatڱEdu ڑtڃBes
‎0‎ڳ‎2‎‎0‎ڳ‎2‎
‎0‎ڳ‎2‎‎0‎ڳ‎2‎ Inךּdiיִa ךּnיִi Brڄanךּd ךּnצּoיִiڑcatڱEdu ﮼yڑtיִiשּׂalڑtיִiٺpڃsצּHo ڑtڃBes – ‎8‎ڳ‎2‎ Zee
שּׂelڑtצּHo ٺpצּTo‏-ک‎3‎ﭏ‎1‎‎0‎ڳ‎2‎ Ex﮻celשּׂlשּׂenךּce ڄrצּfo ڃdsڄar﮵Aw CSR
‏,ڎ‎6‎ﭏ‎1‎‎0‎ڳ‎2‎ ‏,‏‎5ffiﭏ‎1‎‎0‎ڳ‎2‎ ‏,‏‎4ﭏ‎1‎‎0‎ڳ‎2‎ ‏,ک‎3‎ﭏ‎1‎‎0‎ڳ‎2‎ Inךּdiיִa oצּf Inךּsڃtڑiיִtڑuڱtڑe ڑtךּenזּagemךּMan
נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎ ‏,‏‎8‎ﭏ‎1‎‎0‎ڳ‎2‎ ‏,ڇ‎7‎ﭏ‎1‎‎0‎ڳ‎2‎
‏,‏‎8‎ﭏ‎1‎‎0‎ڳ‎2‎ Aw﮵arڄd Ex﮻celשּׂlשּׂenךּce ךּnצּoיִiڑcatڱEdu שּׂbalצּoשּׂGl Tiיִmזּe – Prڄiיִmזּe
נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎
Awards and Achivements
Asڃiיִa Paciיִfic Goצּlשּׂd ڄarڑSt Aw﮵arڄd ڄrצּfo ךּnצּoיִiڑcatڱEdu Ex﮻celשּׂlשּׂenךּce
נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎ זּmڱuڄrצּFo ךּnצּoיִiڑtיִiךּgnצּReco ڃsڄer﮴evיִAchi שּׂalךּnצּoיִiڑNat ﮼by
נּ‎9‎ﭏ‎1‎‎0‎ڳ‎2‎ ڃdsڄar﮵Aw ךּnצּoיִiڑcatڱEdu ڑtךּenךּnיִiזּmצּoڄPr ڑtڃsצּMo ڃsڄ'‏aיִdiךּIn
ٿ(ڄer﮻xצּbo Olשּׂy﮼mזּpٺiיִc ךּanיִdiךּInٺ)‏ זּmצּKo ﮼yڄMar ﮼by pٺrڄesڃenךּtڑed
With an international curriculum,
progressive teaching methodology,
state-of-the-art infrastructure, IIHM
ensures a significant boost for students
who go abroad for higher education or
work.
Thriving for a Global Impact
IIHM has already established its mark
as an institute for hospitality and
leadership learning, with its presence
in all India's top cities. The institute is
now looking forward to a global
expansion with campuses in Maldives,
Dubai, Canada, and London.
Furthermore, IIHM is working on
accreditation programs for corporate
General Managers and Vice Presidents
to groom them academically in short
courses that will enhance their skills,
looking forward to their presence
across the globe in imparting
hospitality education across the
industry.
June 2022 | 20 | www.theknowledgereview.com

Culinary
Arts,
the
Backbone
ozf Hozs¨pitalityÝ
Industry!
"A recipe has no soul. You, as the cook,
must bring soul to the recipe."
– Thomas Keller
HHave
you ever heard someone
saying that a way to man's
heart goes through their
stomach'? Perhaps, you must have
heard it from your grandmother, who
would do everything in her capacity to
ensure you were fed to your heart's
content. But is it just limited to men?
Not really!
Food is a weakness for each person in
the world, and everyone loves the food
made by their mother. It is also said
that whenever a mother cooks food for
their children, she cooks it with their
love and specifically in an artistic way,
which makes it tastier.
How can cooking be an art? Cooking is
also an art like other arts such as
writing, singing, dancing, and many
other art forms. There is a famous
saying about this art, "Real cooking is
more about following your heart rather
than following recipes."
June 2022 | 22 | www.theknowledgereview.com

www.theknowledgereview.com | 23 | June 2022
Gar nois¨hinog Hozs¨pitalityÝ

That is why hotels hire passionate
culinary artists who drive passion, love
and devotion while making the food
more artistic, tastier, and healthier.
Thus, a culinary artist cooks like they
are going to feed their family, children
that bring creativity while cooking.
And in today's era, eating food in
hotels and restaurants has become
humans luxurious lifestyle.
Hospitality! A Life of Magnificence
If you came across from the recent
past, everyone's lifestyle has changed
due to the technological advancements
which enhanced people's standard of
living; due to this, everyone seeks
luxurious products and services and
lives a magnificent life.
How does the hospitality industry have
become a choice of luxurious lifestyle?
Hospitality is not just one of the
leading industries in the world, but it
has been one most exciting, dynamic,
and fast-growing industries.
Every advancement in technology or
guest experiences of the industry
makes it more diverse and specialized
for its customers. It not only focuses on
customers' experiences but also opens
several job opportunities.
Working in hospitality brings the
platform where one can nurture their
culinary art and other creative skills
like servicing, entertaining, and many
others- the time has gone when no one
values the art. However, now, people
appreciate, encourages, and foster the
art. And culinary is the backbone of
hospitality services; as we know, good
food always lifts the mood.
Quality and tasty food aids a healthy
life and encourages a positive mindset
because food is the necessary fuel for
the functioning of the human body. In
hospitality, one will get the chance to
grow in their culinary career.
Other than culinary, hospitality follows
proper management programs, and
many institutions indulge the
management skills like behavioural,
etiquette, and personality development.
All these skills help the hotels promote
and represent their specialized services
– whenever there is technological
development, the hospitality industry
keeps nurturing its services.
Technology in Culinary Arts
Everyone seems to be about computers
and mobiles when it comes to
technology. But have you ever visited
the kitchen of modern-cuisine
restaurants and hotels? The kitchens
would unveil comprehensive
mysterious kitchen technologies which
look like earlier schools' palettes and
knives. As technology is continuously
developing, chefs are encouraged to
prepare innovative dishes in a varietycontrolled
environment.
The advances in kitchen technology
indulge sous vide bath, combi oven,
induction cooktop, and rotary
evaporator are the few gadgets that you
may find there, along with the usual
technology-based devices like juicers
and mixers.
Over time, cooking techniques have
been enhanced, and many are equipped
with the technology. For instance, there
will be the sous vide dish in many
restaurants, where they will use a
cooking style with an exciting history.
Nowadays, kitchen technologies help
chefs control kitchen equipment from
their smartphones or smartwatches.
The Google Play store also offers an
app which helps inform about the
appliance's stats and sends a
notification to the chef; thus, they can
act whenever required.
Many latest kitchen technologies help
the chefs to represent the old dishes
perfectly, and few culinary experts are
using these technologies to bring
creativity to their dishes like rotavate is
an instrument which uses the
techniques of solid distillation at low
temperatures through a vacuum pump.
Other than rotavate, induction
technology for sensitive food provides
exact control of the cooking process
and saves 60-80 per cent of time
consumption compared to traditional
gas burners. The induction hob
consumes electricity and energy; that is
why they do not require to be turned
off, as it stops immediately after
removing the utensils, reducing the
heat and sweat. The induction hobs are
easy to clean and help the culinary
experts to show their hygiene level.
Final Views
There is no life without food! We all
work for food, and without it, no
human body can function. Eating
healthy and tasty food prolongs the life
of humans. And today's generation
avails a variety of food or tastes, and
culinary artists in hotels and
restaurants innovatively offer several
cuisines.
June 2022 | 24 | www.theknowledgereview.com

School of Hos¯p¨ilt·alilt·y× & Tou¼r«ils¯m (SOHT),
Galgot·ilas¯ UnilvÐer«s¯ilt·y×
Encouraging Life-Long Learning through Innovative Procedures
To impart high-quality
education to graduates and
nurture them into competent
professionals who can contribute to all
spheres of professional activities while
upholding ethics and human values”-
is the mission statement that School of
Hospitality & Tourism (SOHT),
Galgotias University, Greater Noida
strongly believes in.
SOHT is committed to deliver the best
education and training to students by
providing premium infrastructure,
robust and holistic curriculum,
impressive and efficacious practicum,
finest learning platform, and conducive
environment, along with the best
scholastic and co-scholastic
development of learners. The institute
grooms professionals who can quickly
excel confidently in any path they
choose.
The SOHT started its operation in 2012
nd
and has been ranked as 2 Best
Hospitality Institute in the State of
th
Uttar Pradesh and 6 Best Private
Hospitality Institute in the country (as
ranked by prestigious GHRDC) in a
short span of 10 years. With a view to
providing students and faculty
members with the optimum
contemporary learning and research
environment, SOHT is committed to an
ambitious ongoing investment in
buildings and facilities, the results of
which are clearly visible today.
Focus on Infrastructural and
Educational Excellence
Galgotias University campus is set in
52 acres of rolling greens at a prime
location on the Yamuna Expressway.
The campus is close to some of the
finest infrastructure being built in the
NCR. The management is consistently
investing and upgrading in the best
facilities for the students. The
university is equipped with the latest
audio-visual equipment, networked
computer labs, Wi-Fi-enabled
classrooms, student common rooms,
state-of-the-art kitchen, bakery and
confectionery units, training restaurant
and bar, front office labs, and model
guest rooms. The SOHT boasts of the
most exemplary infrastructure and
state-of-the-art laboratory facilities
with the latest equipment and gadgets.
This has facilitated the institute to be
certified by the ‘Food Safety and
Standards Authority of India (FSSAI)’,
June 2022 | 26 | www.theknowledgereview.com

The Bes¨t Inos¨titu¾tes¨ ino Hozs¨pitalityÝ Manoagemenot, 2022
under the Ministry of Health and
Family Welfare, Government of India.
Besides this, the cafeteria is located in
the centre of the campus on the ground
floor where students and staff can
enjoy a wide array of meals provided
at a reasonable cost. The open layout
of the cafeteria also serves as a hangout
point for discussions and
interactions. The SOHT’s ‘Hospitality
& Tourism’ courses are highly inclined
towards industry-specific norms. As
per the management, today, both
national and multinational
organizations consider the aspects of
personalized services and customer
satisfaction as the critical mantra to
any successful business, thereby
making endless opportunities for
hospitality and tourism graduates in the
market.
SOHT, Galgotias University offers the
following job-oriented professional
programs:
Ÿ Certificate in Tourism Studies
(CTS) [8 months]
Ÿ Diploma in Travel & Tourism (18
months)
Ÿ BBA (Tourism & Travel) [3 years]
Ÿ Bachelor of Science in Hotel
Management (BSc HM) [3 years]
Ÿ Bachelor of Hotel Management
(BHM) [4 years]
Ÿ MBA (Tourism & Travel
Management) [2 years]
Prioritizing Learning Outcomes of
the Highest Levels
The SOHT believes that a learning
outcome describes the overall purpose
of participation in an educational
activity. Courses are planned with a
measurable learning outcome in mind.
Objectives are used to organize specific
topics or individual learning activities
to achieve the overall learning
outcome.
The SOHT’s Program Educational
Objectives are:
Ÿ To undertake global assignments
and demonstrate skills and abilities
in hospitality and tourism services.
Ÿ To engage in professional and
entrepreneurial activities in
leadership roles in the hospitality
and tourism industry.
Ÿ To be involved in adopting
emerging technologies for
creativity and innovation to provide
solutions in hospitality, tourism and
allied services.
The SOHT’s Program Specific
Outcomes are:
Ÿ To be able to interpret global trends
in the hospitality and tourism
industry and improve service
quality through effective use of
information and communications
technology.
Ÿ To effectively collaborate with
tourism and hospitality service
providers and profess a customercentric
attitude in diverse service
situations of the industry.
The SOHT’s Program Outcomes are:
a) To apply the knowledge of
hospitality & tourism fundamentals
and departmental specialization for
the solution of complex service
problems.
b) To identify, formulate and analyze
service problems to provide
hospitality & tourism products and
services.
c) To design service components and
processes that meet the specified
needs of guests.
d) To create & apply appropriate
resources & modern tools for
hospitality & tourism services.
e) To apply reasoning to assess
societal, cultural issues and
professional responsibilities.
f) To commit to professional ethics and
responsibilities of the hospitality
trade & practices.
g) To assess the environmental impact
of hospitality practices for
sustainable development.
We aim to be known
globally for valuebased
education,
research, creativity,
and innovation.
www.theknowledgereview.com | 27 | June 2022

We involve in societal
outreach program to
identify concerns and
provide sustainable,
ethical solutions.
Prof. (Dr.) Rajiv Misha, Dean
h) To communicate effectively on
service activities with the
community and society at large.
I) To recognize the need for and
prepare and engage in independent
and life-long learning in the
broadest context of technological
change.
The Dedicated Dean and Faculty
Members of SOHT
“The hospitality industry deals with
two basic needs of human beings –
food and shelter, a vista which can
never wane away with time,” states
Prof. (Dr.) Rajiv Misha, the Dean of
SOHT.
Prof. (Dr.) Rajiv Misha is very keen
and committed to delivering the best
education and training to students by
providing premium infrastructure,
robust and holistic curriculum,
impressive and efficacious practicum,
finest learning platform and conducive
environment, and the best scholastic,
co-scholastic development of learners.
This helps in grooming professionals,
who can easily excel with confidence
in any path they choose. He has always
been successful in inspiring students to
become better citizens apart from
transforming them into successful
industry professionals. Prof. (Dr.)
Rajiv is instrumental in various
rankings and ratings of the institute
alongside facilitating premier
accreditations and industry-academia
partnership deliberating the best benefit
of students and learners. He is
endeavouring to make hospitality &
tourism erudition very multifarious and
integrative by keeping the curriculum
abreast of latest trends and innovations
happening in the contemporary
industry. He conducts curriculum
conclave, wherein detailed deliberation
on curriculum revision takes place
across the diverse programs and
domains of Hospitality and Tourism
with the presence of all the associated
stakeholders like - students, parents,
faculty members, alumni,
entrepreneurs, and industry experts.
He emphasizes students’ learning
through experience, round-the-clock
mix between the academics and the
practical, and a firm reflection of belief
to produce effective business leaders
and professionals in the hospitality and
tourism domain.
Our most talented, highly skilled and
committed team of Faculty Members
are striving to prepare graduates to
compete with industry standards
regarding their professional skill-sets
apart from attaining educational
prospects. Faculty Members are much
concerned in maintaining quality issue
in the domain of hospitality & tourism
education apart from maintaining all
measures of accreditation and
evaluation to keep the programs &
courses as strong and competitive in
terms of its objective, nature and
delivery.
Superior Extra-Curricular
Initiatives
Galgotias University motivates the
students and conducts one-to-one
sessions to understand each student’s
preferences, likes, and dislikes, based
on which students are guided as to
which extra-curricular and cocurricular
activities are
suggested/advised. Students are
constantly supervised, and mentors
help them whenever they require any
guidance. The management makes the
students understand that besides
studies, they also need to focus on
June 2022 | 28 | www.theknowledgereview.com

extra-curricular and extra-mural
activities. Not only does it make them
fit and healthy, but also creates a
positive vibe in them and makes them
socially responsible citizens.
Galgotias University makes sure that
students excel not only in studies but
also in extra-curricular and cocurricular
activities. As such, there are
various activities at the students'
disposal to choose from. Some of them
are:
Ÿ Book clubs, school magazine
Ÿ Competitions like – debate, rangoli,
poster-making, flower arrangement
Ÿ Outdoor and indoor games
Ÿ Mass drill, NCC & NSS and
community outreach
Ÿ
Ÿ
Chef competitions, food festivals
Professional development activities
like - seminars, workshops,
symposiums.
Winning Laurels while Educating
Students
Galgotias University SOHT’s
dedicated endeavours to create future
leaders and seasoned professionals
have earned it many awards and
recognitions. The institute is ranked as
3rd Best College in Uttar Pradesh by
the prestigious India Today. It has been
awarded as ‘Institute of Excellence’ by
Global Human Resource Development
Centre - Centre for Management
Education & Research, New Delhi.
The SOHT has won the “Best Private
Hospitality & Tourism Institute of the
Year 2021” by Brand's Impact
Education Excellence Award. It has
been bestowed as “Best Hospitality &
Tourism Institute of the Year” by
Global Teaching Excellence Award
2021. The institute has received the
recognition of “Centre of Excellence
for Hospitality & Tourism.” It is
accredited as “The Most Leading
Education Brands of 2021” by the
prestigious The Knowledge Review
Magazine.
The institute’s most exemplary
infrastructure and state-of-the-art
laboratory facilities with all the latest
equipment and gadgets facilitated
SOHT to be certified by the “Food
Safety and Standards Authority of
India (FSSAI),” under the Ministry of
Health and Family Welfare,
Government of India.
The SOHT is empanelled as the
Ambassador of “India's National
Education Policy (N.E.P.-2020)”, a
gateway to academic excellence, and it
also became the first hospitality and
tourism institute in India to implement
100% N.E.P. curriculum both in
hospitality and tourism programs.
The SOHT always tries to build
harmony among students, parents,
alumni, entrepreneurs, educators, and
industry practitioners in exchange for
workplace skills and groomed
professionals who can quickly excel
with confidence in any path they
choose.
The institute has proudly produced
seven successful alumni batches, who
are placed across various domains and
spheres of the industry in India and
abroad. The SOHT is proud to achieve
100% training and placement for all
the graduates. Within a short span of
10 years of inception, Galgotias
University has become one of the best
education conglomerates in the
country. The university is devoted to
excellence in teaching, research, and
innovation. Furthermore, it strives to
develop leaders who can make a
difference in the world.
Let's join & experience the
charisma & elegance of the leading
hospitality & tourism institute of
Northern India!
Our focus is to
collaborate with industry
and society to align the
curriculum.
www.theknowledgereview.com | 29 | June 2022

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2022-23

SVKM's
NMIMS School of
Hospitality Management
A Confluence of Service and Technology
"Working in hospitality is not a job, but
a lifestyle, passion, and genuine
interests are crucial components for
success in this industry."
– Drew Fransen.
S
Shri Vile Parle Kelavani
Mandal's SVKM's NMIMS
University offers one of the best
training and education to students who
share the same passion for serving in
the hospitality industry at its School of
Hospitality Management. Here, the
students are trained to handle various
challenging situations at their
workplace and emerge strong enough
to face the upcoming challenges in this
booming industry. In an exclusive
conversation with The Knowledge
Review Magazine, Dr. Ruchita
Verma, Dean of SVKM's NMIMS
School of Hospitality Management
(SoHM), shares detailed insights about
the institute's approach to producing
passionate and well-rounded
hospitality professionals.
Among the plethora of options
available today for students to pursue
as a career, Hospitality Management is
one of the popular streams. With the
hospitality industry, which includes
travel and tourism, food and beverage,
Basic Training Kitchen
June 2022 | 32 | www.theknowledgereview.com

The Bes¨t Inos¨titu¾tes¨ ino Hozs¨pitalityÝ Manoagemenot, 2022
“SOHM
concentrates on
the industry's
trends by
connecting with
industry leaders
and focuses on
providing skilled
technicians with
management and
entrepreneurial
skills.
NMIMS SOHM presented celebrity Chef Sanjeev
Kapoor an award in recognition of his contribution as
a Digital Influencer in the culinary world.
event management, and hotel &
lodging, gaining great momentum, it
has opened up innumerable avenues
for students to explore a career in the
sector. If one has to define hospitality,
it can simply be called a systematically
planned and sustained activity that
fosters a mutual understanding among
an organization and the public – a
business of making and sustaining
friends while developing an
atmosphere of better performance.
Over the years, the hospitality sector
has seen a significant evolution while
still keeping true to the basic concepts
of hospitality. With the advancement of
science and technology and heightened
awareness leading to more people
embarking on travels, the hospitality
industry has to keep up with the times
to satisfy the new crop of discerning
travelers. Whether it is tailoring and
customizing travel plans,
accommodation, food and beverage, or
other requirements, the industry has
managed to successfully cater to the
changing needs of the people.
Convention & Base of the School
Shri Vile Parle Kelavani Mandal
(SVKM) established the Narsee
Monjee Institute of Management
Studies (NMIMS) in 1981 to meet the
growing demand for management
education. Since then, in its glorious
journey, NMIMS has added 17
constituent schools under its umbrella
in various cities of India – each one of
them becoming a landmark. In 2003,
NMIMS was declared to be a Deemedto-be
University under section 3 of the
UGC Act 1956. It was graded
Autonomy Regulation 2018 by
UGC/MHR and is categorized as the
number one University.
With its faculty coming from top
national and global universities,
NMIMS has made a name for itself,
with its consistent academic quality
and research focus. It has strong
connections with leading industries,
placing the University among the
nation's prime educational excellence
and research centers. It is also known
for its state-of-the-art infrastructure
and unique pedagogy.
With a legacy of 41 years, NMIMS has
grown enormously and has been placed
in the top 10 B-Schools in India, and
has emerged as a multi-disciplinary
University with eight campuses in
Mumbai, Navi-Mumbai, Indore,
Shirpur, Dhule, Bengaluru, Hyderabad,
and Chandigarh. Joining its group of
successful schools in the School of
Hospitality Management, which is
making all the right noises in the
hospitality industry.
www.theknowledgereview.com | 33 | June 2022

Dr. Ruchita Verma: The Person
Behind the Success of SVKM'
NMIMS School of Hospitality
Management
Dr. Ruchita Verma, with a Doctorate in
Management, a Masters in Tourism
Management, and an MBA in General
Management, heads the School of
Hospitality Management. Also armed
with a PG in Hotel Administration &
Management, this alumnus of IHM
Mumbai has 30 years of academic
experience in various positions – she
has headed four hospitality schools and
a fashion and design school for the
ITM Group of Institutions. She has
also served as the Campus Director at
Pearl Academy, Mumbai.
Dr. Verma is passionate about
streamlining operational procedures.
She believes in implementing new
processes, championing change
initiatives, and driving academic
excellence by integrating
administrative functions, enhancing the
academic curriculum, setting up
institutional infrastructure, and
implementing reforms by way of
policy changes and improved
processes.
Her professional achievements are
countless. Some of them include
successfully establishing tactical
marketing initiatives, talent acquisition
& retention, strategic alliance, and
networking, program/curriculum
development, forming corporate
policies and procedures, needs analysis
and change management, corporate
communication, start-up programs,
community and media relations,
international collaboration, and
validations. Besides these, as a
researcher, she has contributed
insightful research papers and articles,
organized conferences, seminars,
workshops, study tours, and talk
invitations.
Training the Leaders of the
Hospitality Industry
The teaching pedagogy adopted at
NMIMS SoHM focuses on hands-on
training, critical thinking, research, and
application. This ideology is meant to
encourage students to attain the best of
their potential. The sophisticated
curriculum promises to train students
in hospitality operations and
management competencies in a holistic
way. The innovative methods include
teaching through various activities, like
classroom lectures, industry visits,
projects, conducting events, case
studies, and internships.
NMIMS SoHM trains its students to
shine in the hospitality service industry
globally by maintaining international
standards of teaching and helping
students achieve an international
perspective of the hospitality sector.
The institute's universal approach to
curriculum development helps in
making students become strategic
thinkers, complete with a wellbalanced
personality, poise, and charm.
Backed by this solid approach, the
University envisions its students
making a positive mark in the service
industry in the coming future.
Talking about the various educational
activities of the school, Dr. Ruchita
Verma says, "Our activities help
students assimilate professional skills
and practices to apply themselves
“
NMIMS prepares the students
to navigate through such
uncertainties. Developing
important skills like curiosity,
imagination, resilience, and
self-regulation prepare our
students to be future ready.
Dr Ruchita Verma
Dean, SVKM's NMIMS
School of Hospitality
Management
June 2022 | 34 |

through critical thinking and a
problem-solving approach. Live case
studies and projects motivate the
entrepreneurship program. Personality
development and leadership training is
an ongoing part of the entire
curriculum. This approach transforms
them into much in demand
Vision
The Vision of the NMIMS University is to be a
globally admired University by 2030. The Mission
of NMIMS is to emerge as a Centre of Excellence,
best in class in India and Asia and yearning to be
the best in the world by 2030.
Bakery
professionals who are always in
command in the service industry!"
Objectives and Learning at NMIMS
SoHM
The objective of NMIMS SoHM is to
create Business Leaders for not only
the hospitality sector but also the entire
service sector.
The students at the institute are trained
to possess essential skills like critical
thinking and hone other necessary
skills to innovate and contribute to the
changing paradigm of the market.
Overall development of the students
forms the fundamental learning
objective of the institute, and an array
of training programs ensure that the
students learn to manage themselves,
businesses, and be responsible citizens
of society.
The institute, through its innovative
means, aims to be a trendsetter for
other hospitality academicians. In
working towards this objective,
students are individually mentored and
molded according to the industry's
needs. SoHM concentrates on the
industry's trends by connecting with
industry leaders and focuses on
providing skilled professionals with
both management and technical skills,
giving them a leading edge in the
competitive world.
Extra-Curricular and Co-curricular
Activities at the Institute
Extra-curricular or co-curricular
activities are an integral part of the
NMIMS curriculum. Activities like
sports, music, and cultural community
services help students learn teamwork,
individual or group responsibility,
NMIMS Navi Mumbai Campus
(Toll Free - 1800 102 5138) www.hospitality.nmims.edu

Ÿ
Achievements, Accolades,
Accreditations, and Awards
Ÿ NAAC Grade A+ for the 3rd time (Mumbai
Campus) with 3.59 CGPA (on a 4-point scale)
Category 1 University by MHRD/ UGC- Graded
Autonomy Regulations 2018
physical strength and endurance,
competition, diversity, and a sense of
culture and community.
At the institute, students are motivated
to participate in several personality
building activities through various
school committees like Public
Relations, Entrepreneur Cell, Cultural
Committee, Student's Council, etc. The
institute also arranges multiple field
trips such as Cheese Tour, Wine Tour,
and many more, for students to explore
new arenas through enriching
experiences.
Special programs are also organized to
prepare the students for their future
participation and involvement in the
hospitality industry. They are
persuaded to participate in bartending,
culinary, and other competitions
relevant to the hospitality sector.
challenges. This has affected the
hospitality industry in good measure
too. Amid these challenges, the
institute identifies new opportunities
for human advancement. NMIMS has
taken it upon itself to prepare its
students to navigate such uncertainties
and come out as winners. Developing
important skills like curiosity,
imagination, resilience, and selfregulation
prepare their students to be
future ready.
When we ask Dr. Verma about her
opinion on the changing dynamics of
the hospitality industry, she says, "The
hospitality industry has seen several
changes over the last decade.
Especially changes in technological
innovations have been tremendous. The
entry of aggregators into the market
has changed how the hospitality sector
handles reservations, customer service
management, customer feedback, data,
management, and many more."
Reiterating the emergence of modern
technologies and advancements in the
hospitality sector, Dr. Verma further
adds, "AI and the blockchain industry
are now driving technological
interventions. These changes make the
sector very dynamic, with new things
evolving every day! Bookings.com and
Makemytrip.com have helped the
hotels to increase their sales."
Having said this, Dr. Verma maintains
that irrespective of the technological
interventions, the hotel industry
remains driven by the human touch.
"Nothing can replace the warmth,
sensitivity, passion, and personalized
service every guest expects from the
trained hotel personnel. That's where
institutes like NMIMS SoHM come on -
to train highly professional people for
the hospitality industry," the Dean of
the institute concludes.
The assignments at SoHM, meanwhile,
are based on real-world situations, like
interviewing industry experts, senior
students, and other stakeholders.
Besides, the institute also offers
research-based projects through which
the students find opportunities to
contribute to the world's growth.
Changing Dynamics of the
Hospitality Industry
The world is facing unprecedented
social, economic, and environmental
Housekeeping Lab &
Training Guest Room
June 2022 | 36 | www.theknowledgereview.com

Tourism
A
Voyager's
Study
WayÝ ozf
Life
F
rom Columbus's story to
FGulliver's travel, the stories of
voyages have been fascinating,
creating a desire in young hearts to
experience the voyager's life. Carrying
the same dream forward, few people
out there live the life of stories,
voyaging around the world.
Experiencing such journeys and
worldly wonders creates meaningful
experiences and a hunger to dive
deeper into the ocean of tourism. This
desire has led to the promulgation of
tourism studies.
The study of Tourism provides detailed
insight into exploring a place and
understanding its physical, economic,
social, geo-strategic and cultural value.
Allowing the tourist to make the most
out of their tour experiences and help
others understand the places from the
eyes of wonders.
Origin of Tourism Studies
Tourism has not always been just for
entertainment and exploration. Before,
it was quite specific, and enjoyment
was not an objective. It was after the
industrial revolution and the creation
June 2022 | 38 | www.theknowledgereview.com

www.theknowledgereview.com | 39 | June 2022
VozyÝager 's¨ Jozu¾r noal

of a new class that tourism for leisure
became popular. With time this
changed, and tourism started to get
segregated into various parts such as
medical, educational, business tourism,
etc. An increase in tourism and
globalization propelled people's
interest in tourism which in turn led to
the development and popularity of the
study of tourism.
st
And, today in the 21 century, tourism
studies are a great opportunity to
explore and understand the world
better. The studies are majorly
associated with the emotions of the
students pursuing the subject, as most
of the people pursuing it do so out of a
passion for tourism. However, there is
a lack of awareness regarding this
program as the thought of tourism
being trivial exists among the masses.
On lines of change being universal,
this thought can be seen shaking a little
as the craving for tourism and travel is
increasing among youngsters.
From Past to Date
As travel for love and leisure is getting
popular, people are finding ways to
support the tourism industry. The
desire to involve tourism as a part of
life has increased admission in the
tourism education sector. And there is a
pool of institutions that provide the
best education around tourism. With an
objective to support the travel and
tourism industry and create more
awareness regarding it, many
institutions are offering dynamics
educational programs.
Let's take a walk and know the most
favoured options!
Ÿ Tourism could be studied at four
different levels:
Ÿ Bachelor's degree
Ÿ Master's degree
Ÿ
Ÿ
Undergraduate Certificate Level
Graduate Certificate Level
Selecting an institution for the tourism
course can be of great significance.
However, there are a few factors one
must keep in mind while selecting an
educational school.
Ÿ Knowing about the placement
opportunities of institution
Ÿ Internship opportunities to learn
more
Ÿ Available concentration and one's
interests
Ÿ Availability of advance coverage in
case of doing supportive studies
Diving in the Ocean of Opportunities
With the increase in the tourism
industry, generating employment
opportunities has outgrown. Jobs
available include the positions as tour
operators, managers, marketing and
travel agency managers, tourist
information centre manager, and a list
goes on.
Having more than 70% of employment
rate, getting a part-time job in the
sector is much easier. So, you know
what to do next time you have packed
your bags for a tour and are in shortage
of that last penny.
From Date to Next
The pandemic uncertainties have
changed a lot of things about the
tourism industry and the way it has
been pursued. Post-COVID, tourism
and study has seen massive growth.
Thanks to the isolated life experienced
by people during the lockdown. The
last couple of years have made people
rethink life and its leisure, and missing
out on meeting friends and family has
added another reason for travelling
around.
To every tourism graduate, it is an
amazing opportunity to create a
stronghold in the field.
Tourism: The way of life
Tourism is an extremely impactful field
leaving its mark on a place's social,
environmental, and developmental
factors. Being a graduate in tourism
programs gives a different vision of
exploring these factors to an
individual, eventually changing the
way of life and acquiring a perception
regarding the world.
This induces a sense of respect and
understanding for diverse cultures
creating and desire to explore them
more. Tourism graduates are often seen
exploring the world at their own pace
throughout their lives, making the
sector an important part. Irrespective of
the field they pursue, the qualities
tourism induces in them become
irreplaceable.
Tourism and its study is positively
impacting the world, making it a better
place to live, be understood, and
clubbing people closer emotionally.
Conclusion
Selecting the life of a traveller is a
challenge, though not quite similar to
that of our childhood stories. It
requires skills of adaptability, good
survival instincts, a love for
exploration, and a tough debate over
choosing to travel over the comfort of
home. And if this sounds exactly like
who you are, it's a good time to take up
tourism studies and start a career of
dreams!
June 2022 | 40 | www.theknowledgereview.com

The Bes¨t Inos¨titu¾tes¨ ino Hozs¨pitalityÝ Manoagemenot, 2022
V. M. Salgaocar Institute of
International Hospitality Education
(VMSIIHE), GOA
Impar tinog exÜcellenoce toz the noew× age Hozs¨pitalityÝ Edu¾catiozno
India has been known for its
warmth and commitment since
ancient times when it comes to
serving its guests. The old popular
saying - "Guests are equivalent to
God," signifies the uniform emotion
throughout the nation for its visitors.
For a developing country like India,
hospitality generally facilitates sound
foundations for global relations, which
further enhances the nation's tourism,
trade, and business prospects.
The hospitality industry contributes
significantly to the country's GDP,
creating more than 35 million jobs
(financial year 2020), almost 8% of the
total employment in the country with
even higher projections of growth in
the coming years.
With such enormous opportunities, the
need to deliver state-of-the-art
services, infrastructure, and human
resource training becomes extremely
important. This innate responsibility
falls on the hospitality education
institutions in the country to fulfill and
deliver.
V. M. Salgaocar Institute of
International Hospitality Education
(VMSIIHE) has taken this
responsibility seriously and dedicated
itself to focusing, training, and thriving
in the hospitality industry for the
country's growth.
VMSIIHE is committed
to excellence in hospitality education and training and
create opportunities in keeping with the Vision and
Mission of the Institute!
With a perfect combination of
academic learning, practical sessions,
and professional internship, VMSIIHE
emphasizes developing leadership
qualities and enhancing students'
communication and soft skills. The
institute understands the requirements
of the global hospitality sector seeking
qualified and trained employees; and
steps in to equip students with the
requisite and crucial skillsets.
An Establishment With a Vision
The illustrious V. M. Salgaocar Group
has established a business legacy in the
state. Bringing a diversified
environment to hospitality education, it
set up a world-class institute,
VMSIIHE in Goa - the foremost
international tourist destination with
perfect exposure; to the hospitality
industry among its educational
ventures. VMSIIHE is located at
Manora-Raia, a pristine, verdant
village in south Goa, offering a
soothing environment for an
interestingly competitive and fun-filled
learning experience.
VMSIIHE strives to offer quality
hospitality education with a worldclass
infrastructure that gives one's
career an edge over others. The
June 2022 | 42 | www.theknowledgereview.com

institute is affiliated to the Goa
University and is supported by
Marriott Inc., with an existing MOU
with Swiss Education Group. Students
can pursue their higher education at
Cesar Ritz and Culinary Arts Academy,
Switzerland.
The institute also offers internship
opportunities in Portugal at leading
hotels and organizes study tours to
Europe, including France, Switzerland,
Netherlands and Belgium.
VMSIIHE aims at improving
knowledge progress and leadership to
help students reach their full
intellectual and human potential by
committing to excellence in learning,
teaching, and collaboration with others
in the industry.
It aspires to be the best educational
institute in international hospitality
management to create world-class
leaders committed to excellence.
The visionary leader
Leading the institute towards its
glorious odyssey Prof. Irfan Mirza,
the Director & Principal of
VMSIIHE brings with him a rich
industry experience and environment
of more than 35 years of grooming in
hospitality and education sectors. An
expert in the hospitality industry, Prof.
Mirza has been awarded as a member
of the faculty of the AHLEI of USA
(American Hotel and Lodging
Educational Institute) for teaching
crucial subjects like Fundamentals of
Destination Management and
Marketing, Leadership and
Management in Hospitality Industry,
and Hospitality Industry Financial
www.theknowledgereview.com | 43 | June 2022

Accounting among other subjects.
Before taking up the role of Director at
VMSIIHE, he was the Director,
Academic Relations (India) for César
Ritz Colleges, Switzerland, and a
visiting faculty for numerous other
institutes.
Prof. Mirza has expertise in planning
and setting up hotel management
institutes. Being a professional project
consultant, he has successfully set up
several hotel management institutes in
India and abroad, including the
European International College Abu
Dhabi, Jindal School of Management
in Baroda, Good Shepherd College of
Hotel Management, Ooty.
Prof. Mirza has authored books like ‘A
to Z International Cooking’ and ‘A to Z
International Baking’. He was in
charge of creating the START (Skills,
Tasks, and Result Training)
Hospitality Program in Dubai United
Arab Emirates, as well as de veloping
specialized courses for Dubai's starred
hotels. Mr. Irfan Mirza also served as a
Specialist/Senior Trainer of Training
Solutions consultant at the Department
of Tourism and Commerce Marketing
at the Government of Dubai.
Keeping company with the very best
and spearheaded by Prof. Irfan Mirza,
VMSIIHE has received accolades and
several awards while being recognized
in India's top 10 most promising travel
and hospitality institutes. He is the
recipient of several awards, including-
'Outstanding Achievement Award for
Education Excellence' presented to him
by Shivraj Patil, former Union Home
Minister, at the National Economic
Development and Social
Responsibilities Summit.
Proficient programs provided
VMSIIHE provides various programs
that focus on imparting the right
knowledge, skills, and, more
importantly, the right attitude required
to face the challenges young
hospitality graduates come across.
Below are the programs offered by the
institute:
B.Sc. International Hospitality
Management- is a three-year degree
program that provides a challenging
curriculum that helps students develop
a critical, analytical and evaluative
approach to hospitality management.
B.Sc. Culinary Arts- is a three-year
degree program that consists of a
balanced curriculum that combines the
latest in contemporary culinary
techniques and methodologies as well
as courses that help provide a relevant
business foundation.
M.Sc. International Hospitality and
Tourism Management program (M.Sc.
IHTM)- is a two-year Post Graduation
degree course structured to meet the
educational needs of young hospitality
June 2022 | 44 | www.theknowledgereview.com

www.theknowledgereview.com | 45 | June 2022

graduates who aspire to be managers,
entrepreneurs, educators, and other
professionals in business and the
industry.
While academics holds priority,
students are also encouraged to
participate in intercollegiate events,
sports (internal class and
intercollegiate). They are also part of
various clubs at the institute like the
cuisine club, gardening club, cultural
club, NSS. The faculty coordinators
and the student coordinators organize a
variety of activities for the students
throughout the academic year. Students
engaged here develop their
understanding of leadership skills,
teamwork, budgeting, marketing
strategies, etc.
Laurels and achievements through
the years
VMSIIHE, through its years of
commendable excellence, has won
several awards. Few of them are listed
below:
Ÿ
Ÿ
Ÿ
Certified as ISO 9001:2015 for the
quality management system and
ISO 14001:2015 for the
environmental management
system.
With a five-star rating, VMSIIHE is
the first hospitality institute in India
certified by FSSAI as 'Eat Right
Campus'.
Swachchatam Mahavidyalaya
Samman: Award for the cleanest
college for three years in a row,
from 2016 to 2019.
Ÿ The Great Indian Institutes 2018-
19: September 2018 Issue of
Forbes India Magazine.
Interface with leading hospitality
institute
Ÿ The institute has a functional
agreement with TU Dublin as their
academic partner.
Ÿ
Ÿ
Ÿ
VMSIIHE has tied up with
Turismo de Portugal for a
'Collaborative International
Training and Education
Program' for staff and
students.
The Institute has signed a
Memorandum of
Understanding (MOU) with
César Ritz Colleges
Switzerland.
Member of International
EUROCHRIE (Council on
Hotel Restaurant &
Institutional Education).
Preparing the future
hospitality leaders
At VMSIIHE, the curriculum is
undertaken in academic support
with DU Dublin and is in line
with the industry's requirements
globally. Infrastructure and the
high-tech equipment provided
to the students are in line with
international standards. This
atmosphere helps students groom for
an immensely competitive global
hospitality industry.
The institute also offers professional
internships opportunities at starred
hotels in Maldives, UAE, Portugal,
Switzerland, and other countries
abroad.
Envisioning the future
VMSIIHE is determined to continue its
journey by creating world-class
hospitality/culinary leaders committed
to excellence by imparting quality
education, exponential experience,
values, and professional attitude,
thereby making a mark on the global
map.
Prof. Irfan Mirza
Director and Principal
VMSIIHE
The institute
instils ethical practices
among faculty staff and
students to foster integrity
in all actions.
June 2022 | 46 | www.theknowledgereview.com

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