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Strategic Planning Guide

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STRATEGIC<br />

PLANNING<br />

The backbone of organizational growth


“The strategic planning process has been vital for the improvement of Lawrence County Schools, especially<br />

in the area of career technical education. Our strategic planning process involved community members and<br />

stakeholders. These groups worked together on a shared vision, which was concerned with how the<br />

organization should look and how it should function. Our strategic plan serves a guide and a roadmap on the<br />

journey to a successful career tech program. In turn, our plan is an accountability piece for all involved. It<br />

helps ensure movement is occurring and this movement is on the correct path.”<br />

Jon Bret Smith, Ed.D.<br />

Superintendent<br />

Lawrence County Schools<br />

“All leaders and team members of any organization need a playbook for success. The Chickasaw City Schools<br />

<strong>Strategic</strong> Plan Committee convened 28 months ago. We developed a focus for our school system that every<br />

employee understands and pursues. Each person has an ‘elevator speech’ to share with stakeholders and<br />

new employees to keep the mission of Chickasaw City Schools at the forefront. <strong>Strategic</strong> planning has<br />

enabled our school system to define who we are, where we are, and more importantly, our destination. I owe a<br />

debt of gratitude to The University of Alabama Center for Economic Development for their leadership as we<br />

developed our strategic plan.”<br />

David Wofford<br />

Superintendent<br />

Chickasaw City Schools<br />

“If you fail to plan, you are planning to fail.”<br />

Benjamin Franklin


STRATEGIC PLANNING<br />

The backbone of organizational growth<br />

<strong>Strategic</strong> planning is a process to define long term direction, make decisions, and allocate resources to<br />

meet organizational goals. There are many ways to approach strategic planning. In most cases, however,<br />

the use of simple terms and simple processes will move organizations and individuals toward their<br />

collective goals in a concise and seamless manner.<br />

When beginning the process of strategic planning, organizations must be inclusive of all team members<br />

who will work on the plan. A diverse team will allow the organization to benefit from the talents of the<br />

individual members. Representatives of all employment levels of the organization should be at the table,<br />

with conscious thought given to diversity of gender, race, culture, etc.<br />

<strong>Strategic</strong> plans usually contain several parts:<br />

1. Assessment of the Organization<br />

This assessment describes the current condition of the organization. What are the data telling you about<br />

your organization, the conditions that affect the work, and the conditions that affect the workforce, etc.?<br />

2. Statement of Purpose<br />

<strong>Strategic</strong> plans are developed with an end in mind. Many organizations elect to develop vision and mission<br />

statements. These statements take much time and energy to develop and many times become a jumble of<br />

words that even those with the highest aspirations have trouble interpreting and therefore reaching. Why not<br />

develop a simple “statement of purpose” that, with a few words, tells you exactly where you want to be upon<br />

implementation of the plan?<br />

Example of a statement of purpose for<br />

a school district that developed its<br />

strategic plan to ensure that students<br />

were education- and work-ready upon<br />

completion of their K-12 experience:<br />

“Preparing ALL students for success<br />

the day after graduation.”<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 1


3. Goals<br />

Goals are broad statements that are measurable and that when achieved will indicate accomplishment of the<br />

stated purpose for which the plan was written.<br />

4. Objectives<br />

Objectives are measurable targets written in observable terms. Objectives help define the work that must<br />

be accomplished. Objectives are specific and build toward accomplishing the established goals.<br />

5. Strategies<br />

Strategies are activities implemented to achieve objectives. Strategies break objectives down into small<br />

pieces and show success when these components are aggregated.<br />

6. Accountability (Action Plan/Timeline)<br />

This is the part of the plan that holds individuals or groups responsible for implementation and completion of<br />

plan components. This section contains the specific actions that individuals or groups will be responsible for<br />

and the timeline within which activities are to occur.<br />

7. Accountability (Monitoring)<br />

Organizations are only as strong as the people in the organization. Monitoring refers to the process by which<br />

peer reviews take place in a judgment free environment, so that team members feel confident to present<br />

their work and move toward success. The old adage that “we must inspect what we expect” is true in this<br />

phase of strategy development and implementation.<br />

8. Accountability (Continuous Improvement)<br />

It is not uncommon for strategic plans to be developed and then find their place on the shelf to collect dust.<br />

<strong>Strategic</strong> plans should be the direct route to continuous improvement. <strong>Strategic</strong> plans are no longer developed<br />

for a three-, five-, or ten-year period. Strategy work has to evolve at the “speed of change” in our society,<br />

work, community or life. As business, work, government, community, family, etc. change, so should the plans<br />

change/evolve to help organizations remain viable.<br />

9. Occurrences That May Cause You to Pivot<br />

Situations may occur in work and communities that are completely out of the control of those in<br />

leadership roles. Some examples are the COVID-19 pandemic, natural disasters like tornadoes, the<br />

loss of a major employer, etc. These events affect citizens in general, employers, employees, schools,<br />

churches, etc. The strategic plan should be a roadmap to starting the process for rebuilding in a<br />

proactive rather than reactive way.<br />

2 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STRATEGIC PLANNING<br />

<strong>Planning</strong> and development of/for a community requires that individuals understand the components<br />

that must be considered and how these components work together. Figure 1 shows the components of<br />

community development.<br />

Your Community<br />

Your Region<br />

| | | | | | |<br />

Government Human Resources Business Development Quality of Life<br />

Community<br />

Development<br />

Corporation<br />

Environment /<br />

Historic Preservation<br />

Community<br />

Involvement<br />

| | | | | | |<br />

Police Education Retail Healthcare Development<br />

Nature Preserves &<br />

Sanctuaries<br />

Churches<br />

| | | | | | |<br />

Fire<br />

Workforce<br />

Housing /<br />

Adaptive Reuse of<br />

Commercial<br />

Redevelopment<br />

Development<br />

Neighborhoods<br />

Historic Buildings<br />

Civic Groups<br />

| | | | |<br />

Water/Sewer Industry Recreation Highest & Best Use Volunteers<br />

| | | |<br />

Roads Tourism Libraries Nonprofits<br />

| | |<br />

Public Buildings<br />

Entrepreneurs /<br />

Incubators<br />

Arts and Culture<br />

|<br />

Industrial/Business<br />

Parks<br />

|<br />

Airports<br />

Figure 1<br />

Figure 1: Communities have an organizational structure that is dependent on the people (human resources).<br />

For communities to grow and prosper, local leaders must determine their goals for the near and long terms<br />

and implement activities to reach their goals. Some communities are what they are because it “just happened.”<br />

These communities haven’t owned their destinies, and the result may be less than it could have been with<br />

good planning. Other communities have decided what their niche is going to be and have blossomed as a<br />

result with population growth and good jobs to support a high quality of life for their citizens. This makes<br />

maximum use of the human resource component of community development.<br />

The strategic planning process allows for the assessment of the organization, a deep dive into the factors<br />

that affect its growth and development. Following are some examples of data sets that should be considered<br />

when planning for community growth, economic growth and workforce development, including schools.<br />

These three growth sectors cannot be considered in isolation. They must work together to ensure quality of<br />

life for citizens.<br />

Community development cannot occur without economic development, and economic development cannot<br />

occur without workforce development that ensures that workers have the capacity to produce goods and<br />

services. All three components must be working simultaneously to see success overall.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 3


Steps for Developing the Plan<br />

Figure 2 shows the steps for developing a strategic plan. Following these nine steps will ensure that a<br />

comprehensive plan is developed and monitored to completion.<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

STEP 5 – Strategies<br />

STEP 6 – Action Plan<br />

STEP 7 – Monitoring<br />

STEP 8 – Continuous Improvement<br />

STEP 9 – Pivot Points<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets?<br />

What are the broad activities that when accomplished<br />

will help to achieve an objective?<br />

What are the specific actions to be taken based<br />

on the strategies?<br />

What are your performance levels?<br />

(accountability/evaluation)<br />

Are you moving forward based on what you accomplish<br />

and learn? (Can’t be OK with status quo.)<br />

What would cause you to pivot? (Natural disaster,<br />

pandemic, loss of major employer, etc.) How will you be<br />

proactive rather than reactive?<br />

Figure 2<br />

Figure 2: Nine steps for strategic planning.<br />

4 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STEP 1 – ASSESSMENT<br />

It is important to understand your community at a particular point in time, like a snapshot. This is called the<br />

“current condition.” The assessment described in figure 3 requires a deep dive into the data.<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

Figure 3<br />

Figure 3: There are multiple data points available from a multitude of sources. The UA Center<br />

for Economic Development and the UA Center for Business and Economic Research are good sources.<br />

Below are data sets that are helpful to understanding the current condition of a community. This is not an<br />

exhaustive list. To make these points, we have chosen a case study of Covington County, Alabama.<br />

Data sets important to community development include the following:<br />

1. Who makes up the population? Understand the population by demographic (age, gender, race,<br />

ethnicity, etc.).<br />

DEMOGRAPHIC SUMMARY<br />

Covington County, AL<br />

INCOME<br />

Geography: County<br />

$44,536<br />

Median Household<br />

Income<br />

$24,704<br />

Per Capita Income<br />

$110,476<br />

Median Net Worth<br />

KEY FACTS<br />

200000+<br />

37,970<br />

Population<br />

44.7<br />

Median Age<br />

150000-199999<br />

100000-149999<br />

15,693<br />

Households<br />

$37,551<br />

Median Disposable Income<br />

75000-99999<br />

50000-74999<br />

EDUCATION<br />

35000-49999<br />

EMPLOYMENT<br />

15%<br />

No High<br />

School<br />

Diploma<br />

38%<br />

High School<br />

Graduate<br />

31%<br />

Some College<br />

16%<br />

Bachelor's/Grad/Prof<br />

Degree<br />

25000-34999<br />

15000-24999<br />

0-14999<br />

0<br />

1,000<br />

HOUSEHOLD INCOME<br />

2,000<br />

White Collar<br />

Blue Collar<br />

Services<br />

56%<br />

35%<br />

9%<br />

6.0%<br />

Unemployment<br />

Rate<br />

Figure 4a<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 5


POPULATION BY AGE<br />

14<br />

12<br />

10<br />

Percent<br />

8<br />

6<br />

4<br />

2<br />

0<br />

0-4 5-9 10-14 15-19 20-24 25-34 35-44 45-54 55-64 65-74 75-84 85+<br />

Figure 4b<br />

2021<br />

2026<br />

80<br />

70<br />

60<br />

2021 POPULATION BY RACE<br />

Percent<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

White Black Am. Ind. Asian Pacific Other Two+<br />

2021 Percent Hispanic Origin: 2.0%<br />

Figure 4c<br />

VARIABLE<br />

COVINGTON COUNTY, AL<br />

2021 Total Population 37,970<br />

2021 Male Population 18,506<br />

2021 Median Male Age 42.7<br />

2021 Female Population 19,464<br />

2021 Median Female Age 46.5<br />

Figure 4d<br />

6 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


2. What is the educational attainment level of citizens? Understand the numbers associated with people<br />

earning degrees (high school diplomas, two- or four-year degrees, technical skills and credentials of<br />

value, terminal/professional degrees). Understand the commonalities; for example, is there a higher<br />

number of people who specialize in certain occupations, such as STEM occupations or advanced<br />

manufacturing?<br />

COUNTY PER CAPITA INCOME, 2019<br />

$30,000<br />

$25,000<br />

$20,000<br />

$15,000<br />

$10,000<br />

$5,000<br />

$0<br />

$18,473<br />

Barbour<br />

$21,038<br />

Butler<br />

$27,806<br />

$23,687 $24,563 $24,645 $25,276 $27,097<br />

$21,711 $22,453 $23,675<br />

Coffee Covington Crenshaw Dale Geneva Henry Houston Pike Southeast<br />

HIGH SCHOOL GRADUATE OR HIGHER, 2015-2019<br />

100%<br />

80%<br />

73.2%<br />

85.0% 85.9% 83.4% 79.2%<br />

86.1%<br />

80.3% 79.4%<br />

86.0% 85.0% 82.4%<br />

60%<br />

40%<br />

20%<br />

0%<br />

Barbour<br />

Butler<br />

Coffee<br />

Covington<br />

Crenshaw<br />

Dale<br />

Geneva<br />

Henry<br />

Houston<br />

Pike<br />

Southeast<br />

BACHELOR’S DEGREE OR HIGHER, 2015-2019<br />

25%<br />

20%<br />

15%<br />

10%<br />

11.6%<br />

16.1%<br />

22.8%<br />

15.3%<br />

17.4% 18.1%<br />

12.5%<br />

17.1%<br />

21.7%<br />

23.7%<br />

17.6%<br />

5%<br />

0%<br />

Barbour<br />

Butler<br />

Coffee<br />

Covington<br />

Crenshaw<br />

Dale<br />

Geneva<br />

Henry<br />

Houston<br />

Pike<br />

Southeast<br />

Source: US Census Bureau Quickfacts<br />

The University of Alabama Center for Economic Development<br />

Figure 5a<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 7


TABLE 6.8 INDUSTRY MIX (FIRST QUARTER 2019)<br />

Industry by 2-digit NAICS code<br />

Total<br />

Employment<br />

Share<br />

Rank<br />

Average<br />

Monthly<br />

Wage<br />

Average<br />

Monthly<br />

New Hire<br />

Earnings<br />

11 Agriculture,Forestry,Fishing and Hunting 2,233 1.70% 15 $3,129 $2,764<br />

21 Mining 215 0.16% 20 $4,564 $4,473<br />

22 Utilities 2,248 1.71% 14 $8,554 $4,599<br />

23 Construction 4,879 3.72% 10 $3,456 $3,060<br />

31-33 Manufacturing 22,996 17.5% 1 $3,717 $2,601<br />

42 Wholesale Trade 4,939 3.8% 9 $4,336 $3,251<br />

44-45 Retail Trade 17,115 13.0% 3 $2,340 $1,552<br />

48-49 Transportation and Warehousing 6,887 5.2% 6 $3,772 $3,007<br />

51 Information 1,018 0.8% 17 $3,796 $2,251<br />

52 Finance and Insurance 3,048 2.3% 12 $4,578 $2,929<br />

53 Real Estate and Rental and Leasing 1,243 0.9% 16 $3,235 $2,193<br />

54 Professional,Scientific,and Technical Services 3,977 3.0% 11 $4,115 $2,684<br />

55 Management of Companies and Enterprises 762 0.6% 19 $3,626 $2,228<br />

56 Administrative and Support and Waste<br />

Management and Remediation Services<br />

5,566 4.2% 8 $2,049 $1,687<br />

61 Educational Services 11,857 9.0% 5 $3,301 $1,842<br />

62 Health Care and Social Assistance 19,920 15.2% 2 $3,412 $2,545<br />

71 Arts,Entertainment,and Recreation 775 0.6% 18 $1,186 $679<br />

72 Accommodation and Food Services 12,181 9.3% 4 $1,153 $983<br />

81 Other Services (except Public Administration) 2,695 2.1% 13 $2,618 $1,764<br />

92 Public Administration 6,739 5.13% 7 $2,749 $1,934<br />

ALL INDUSTRIES 131,291 100.00% $3,179 $2,059<br />

Source: Alabama Department of Labor and U.S. Census Bureau.<br />

Figure 5b<br />

TOTAL POPULATION 25+ WITH A BACHELOR’S DEGREE OR HIGHER<br />

1500<br />

13%<br />

1200<br />

900<br />

1209<br />

903 917<br />

23%<br />

30%<br />

12%<br />

600<br />

474<br />

517<br />

22%<br />

300<br />

0<br />

Science and<br />

Engineering<br />

Science and<br />

Engineering<br />

Related Fields<br />

Business<br />

Education<br />

Arts,<br />

Humanities<br />

and Others<br />

Arts, Humanities and Others<br />

Education<br />

Business<br />

Science and Engineering Related Fields<br />

Science and Engineering<br />

Source: https://data.census.gov/cedsci/table?q=education&g=0500000US01039&tid=ACSST5Y2019.S1502<br />

The University of Alabama Center for Economic Development<br />

Figure 5c<br />

8 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


2500<br />

2000<br />

1500<br />

1000<br />

500<br />

739<br />

HEALTH SCIENCE<br />

including CNA, CPCT, EKG<br />

1198<br />

1692<br />

2455<br />

1949<br />

3000<br />

2500<br />

2000<br />

1500<br />

1000<br />

500<br />

CONSTRUCTION TRADES<br />

including Welding, HVAC,<br />

Electrical, and Carpentry<br />

2831<br />

1798 2093 2360 2389<br />

1000<br />

800<br />

600<br />

400<br />

200<br />

INFORMATION TECHNOLOGY<br />

including Microsoft MTA,<br />

CompTIA, PC Pro, Security Pro, C-TECH<br />

120<br />

337<br />

729<br />

829<br />

513<br />

0<br />

500<br />

400<br />

300<br />

200<br />

100<br />

2015<br />

2016<br />

2017<br />

2018<br />

2019<br />

MANUFACTURING<br />

including NIMS, AC/DC,<br />

NCCER MECH, NCCER ELECTRICAL<br />

243<br />

376<br />

423 408 393<br />

0<br />

300<br />

200<br />

100<br />

2015<br />

2016<br />

2017<br />

2018<br />

2019<br />

STEM<br />

including AutoCAD, Revit,<br />

Solid Edge, SOLIDWORKS, Autodesk Inventor<br />

600<br />

588<br />

1200<br />

529 516<br />

500<br />

1000<br />

429<br />

400<br />

800<br />

127<br />

0<br />

600<br />

400<br />

200<br />

2015<br />

2016<br />

2017<br />

2018<br />

2019<br />

TRANSPORTATION<br />

including ASE Maintenance & Repair,<br />

ASE Diesel, ICAR, Briggs & Stratton<br />

1046<br />

1110<br />

666<br />

842<br />

815<br />

0<br />

2015 2016 2017 2018 2019<br />

0<br />

2015 2016 2017 2018 2019<br />

Source: https://www.alabamactso.org/wp-content/uploads/2020/07/Alabama-CTE-Impact-Report-2019-2020.pdf<br />

0<br />

2015 2016 2017 2018 2019<br />

The University of Alabama Center for Economic Development<br />

Figure 5d<br />

INDUSTRY EMPLOYED PERCENT US PERCENT LOCATION QUOTIENT<br />

Total 16,023 100.0% 100.0% -<br />

Agriculture/Forestry/Fishing 594 3.7% 1.3% 2.85<br />

Mining/Quarrying/Oil & Gas 343 2.1% 0.4% 4.20<br />

Construction 1,414 8.8% 7.1% 1.19<br />

Manufacturing 2,634 16.4% 9.9% 1.55<br />

Wholesale Trade 349 2.2% 2.5% 0.88<br />

Retail Trade 1,811 11.3% 10.7% 1.16<br />

Transportation/Warehousing 830 5.2% 5.1% 1.11<br />

Utilities 513 3.2% 0.9% 3.56<br />

Information 156 1.0% 1.8% 0.56<br />

Finance/Insurance 628 3.9% 5.2% 0.80<br />

Real Estate/Rental/Leasing 157 1.0% 1.9% 0.48<br />

Professional/Scientific/Tech 659 4.1% 8.3% 0.50<br />

Management of Companies 0 0.0% 0.1% 0.00<br />

Admin/Support/Waste Management 899 5.6% 3.7% 1.44<br />

Educational Services 962 6.0% 9.3% 0.62<br />

Health Care/Social Assistance 1,999 12.5% 14.8% 0.83<br />

Arts/Entertainment/Recreation 142 0.9% 1.5% 0.56<br />

Accommodation/Food Services 534 3.3% 5.9% 0.59<br />

Other Services (Excluding Public) 573 3.6% 4.5% 0.78<br />

Public Administration 826 5.2% 5.2% 1.08<br />

Source: ESRI, Civilian Labor Profile, Covington County<br />

Figure 5e<br />

Figures 5a-5e: Planners must understand income levels, graduation levels, degree attainment,<br />

credential attainment and specialty occupations such as STEM and advanced manufacturing.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 9


MEDIAN HOUSEHOLD INCOME, 2019<br />

Florala<br />

$27,944<br />

Covington<br />

Southeast<br />

$42,189<br />

$42,676<br />

Alabama<br />

$50,536<br />

United States<br />

$62,843<br />

$0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000<br />

EDUCATIONAL ATTAINMENT, POPULATION 25+, 2019<br />

15%<br />

17%<br />

37%<br />

Covington County<br />

Less than<br />

High School<br />

Bachelor's Degree<br />

or Higher<br />

8%<br />

20%<br />

42%<br />

Florala Town<br />

Less than<br />

High School<br />

Bachelor's Degree<br />

or Higher<br />

31%<br />

Some College<br />

or Associates<br />

High School<br />

or GED<br />

30%<br />

Some College<br />

or Associates<br />

High School<br />

or GED<br />

Source: 2019 American Community survey 5-year estimates<br />

The University of Alabama Center for Economic Development<br />

Figure 6<br />

Figure 6: This graphic depicts the regional perspective for Covington County.<br />

3. Who are the people in the workforce? Determine the number/percentage of people who are employed,<br />

underemployed, unemployed, working age but don’t work (labor market participation rate). Know what<br />

capacity your citizens have regarding the type of work that will be a good fit for your community (your<br />

niche) and how you can grow that capacity to create a microcosm of people with those skill sets.<br />

10 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


MARCH 2021 DATA<br />

Labor Force​ Employed Unemployed Rate (%)<br />

Barbour 8,362 7,890 472 5.6<br />

Butler 8,836 8,332 504 5.7<br />

Coffee 21,223 20,706 517 2.4<br />

Covington 14,928 14,513 415 2.8<br />

Crenshaw 6,019 5,837 182 3.0<br />

Dale 20,632 19,994 638 3.1<br />

Geneva 10,646 10,376 270 2.5<br />

Henry 6,753 6,552 201 3.0<br />

Houston 46,168 44,609 1,559 3.4<br />

Pike 15,621 15,129 492 3.1<br />

Southeast 159,188 153,938 5,250 3.3<br />

Alabama * 2,236,280 2,151,610 84,670 3.8<br />

United States* 160,558,000 150,848,000 9,710,000 6.0<br />

*Seasonally Adjusted<br />

Source: State of workforce report XIV<br />

Source: AL Dept of Labor, Labor Market Information Division, most recent data as of 5/11/2021<br />

Figure 7<br />

Figure 7 shows those who are identified by the Alabama Department of Labor and<br />

University of Alabama Workforce Reports as being employable. Employed individuals are active<br />

in the workforce; unemployed individuals are actively seeking work but not currently working.<br />

The rate is the percentage of the labor force that is unemployed.<br />

WORKING-AGE POPULATION<br />

Ages 16-64<br />

Alabama Covington County Florala Town<br />

3,102,263 22,247 857<br />

Source: AL Dept of Labor, Labor Market Information Division, most recent data as of 5/11/2021<br />

Figure 8<br />

Figure 8 defines the labor force in Covington County. The total possible labor force includes those<br />

who are new workers (age 16+) and those who continue to work later in life (up to age 64).<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 11


LABOR FORCE PARTICIPATION RATE<br />

National rate (March 2021) = 61.5% State rate (March 2021) = 56.9%<br />

Employed<br />

Unemployed<br />

+<br />

=<br />

Working-age population<br />

Labor force participation rate<br />

March 2021 Covington County population = 37,200 (-1.4% since 2011)<br />

14,928 labor force (3/21)<br />

22,247 working-age population<br />

= 67.1% in labor force in Covington Co<br />

Source: 2015-2019 ACS Demographic and Housing 5-Year Estimates & AL Dept of Labor<br />

Figure 9<br />

Figure 9 represents the “labor force participation rate.” This rate describes the health of the total<br />

labor force. Alabama lags behind the national labor force participation rate by approximately 5<br />

percentage points. To understand the potential that a community has to grow economically, planners<br />

must know who is available to work, a critical component for site selectors when locating new business<br />

and industry. It is also critical to existing businesses and industries who may wish to expand. In this<br />

example, 67.1% of people who are eligible to work are working. The question becomes, “What are the<br />

other 32.9% of potential workers doing?” Some people will still be in school and some will be retired.<br />

These people should be backed out of the 32.9% who are “not working” to get a true number.<br />

Attempts should then be made to get as many people as possible into the workforce.<br />

4. What are the commuter patterns for workers? Determine the number of people who come into the county<br />

to work as compared to the number of people who leave the county to work.<br />

12 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


SOUTHEAST ALABAMA COMMUTING PATTERNS<br />

County Inflow Outflow<br />

Barbour 3,576 5,311<br />

Butler 3,021 4,491<br />

Coffee 7,720 10,116<br />

Covington 4,521 5,603<br />

Crenshaw 1,728 3,900<br />

Dale 8,374 10,049<br />

Geneva 1,932 6,596<br />

Henry 1,689 5,676<br />

Houston 20,241 13,289<br />

Pike 7,240 6,007<br />

Source: State of workforce report XIV<br />

PERCENT OF WORKERS<br />

Average commute time (one way) 2015 2016 2017 2018 2019<br />

Less than 20 minutes 54.9 54.8 52.1 50.1 49.6<br />

20 to 40 minutes 24.8 22.5 26.2 25.0 27.5<br />

40 minutes to an hour 9.0 9.9 8.1 8.5 9.5<br />

More than an hour 3.1 4.1 3.3 4.7 3.9<br />

Average commute time (one way) 2015 2016 2017 2018 2019<br />

Less than 20 minutes 48.6 44.7 46.9 41.6 45.1<br />

20 to 40 minutes 29.0 29.8 27.8 32.7 29.2<br />

40 minutes to an hour 14.7 14.7 14.1 14.0 13.4<br />

More than an hour 5.8 7.7 7.9 8.2 9.6<br />

Source: U.S. Census Bureau; Alabama Department of Industrial Relations; and Center for Business and Economic Research, The University of Alabama.<br />

Figure 10<br />

Figure 10 shows commuter patterns for Covington County. Understand what these people are doing<br />

as they enter or leave the county. If there is a larger number of people leaving the county to work than<br />

coming in, what can you do as a county to change that ratio? People are very willing to travel longer<br />

distances for a good job, family-supporting wage and higher quality of life<br />

5. Who are the entrepreneurs in the community and what do they do? Understand the demographic<br />

(age, gender, race, etc.); know what they contribute to the economy and what resources they need<br />

to remain viable.<br />

Data sets important to economic development include the following:<br />

1. What are the current economic engines in the county? Understand the numbers associated with retail,<br />

manufacturing, hospitality/tourism, service, education, etc.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 13


COVINGTON COUNTY WORKFORCE DEMAND<br />

High-Demand and High-Earning Occupations:<br />

• Legal Occupations<br />

• Health Diagnosing and Treating Practitioners and<br />

Other Technical Occupations<br />

• Management Occupations<br />

• Architecture and Engineering Occupations<br />

• Management, Business, and Financial Occupations<br />

Top Five Most Specialized Occupations:<br />

• Farming, Fishing and Forestry Occupations<br />

• Installation, Maintenance and Repair Occupations<br />

• Health Technologists and Technicians<br />

• Transportation Occupations<br />

• Construction and Extraction Occupations<br />

Top Five Most Common Occupations:<br />

• Office and Administrative Support Occupations<br />

• Production Occupations<br />

• Sales and Related Occupations<br />

• Construction and Extraction Occupations<br />

• Management Occupations<br />

Largest Employment Industries:<br />

• Manufacturing<br />

• Health Care and Social Assistance<br />

• Retail Trade<br />

• Construction<br />

• Educational Services<br />

Source: DATAUSA<br />

Figure 11<br />

Figure 11 shows opportunities for high-demand, high-earning, most specialized, largest employment<br />

and most common occupations. Understanding these workforce demands will help communities<br />

discover gaps that may provide additional job opportunities.<br />

2. What are the natural resources available to be used by new or expanding businesses/industries?<br />

14 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


ALABAMA’S STRATEGIC PLAN<br />

Aerospace/Aviation Agriculture Automotive<br />

• Maintenance, Repair and Overhaul<br />

• Commercial Space Products<br />

• Supply Chain<br />

• Unmanned Systems<br />

• Crops<br />

• Processed Food<br />

• Agricultural Equipment<br />

• Original Equipment<br />

Manufacturer<br />

• Suppliers<br />

Bioscience Chemicals Forestry<br />

• Medical Equipment and Supplies<br />

• Pharmaceuticals<br />

• Biotechnology<br />

• Agricultural Chemicals<br />

• Industrial Chemicals<br />

• Construction Materials<br />

• Building Materials<br />

Metals and Advanced Materials<br />

• Steel Manufacturer<br />

• Fabricated Metal Products Manufacturer<br />

• Additive Manufacturer, or 3D Printing<br />

• Carbon Fiber Composites<br />

Source: Accelerate Alabama 2.0<br />

Figure 12<br />

Figure 12 shows the resources available in Alabama that are also included in the state’s Accelerate<br />

Alabama 2.0 <strong>Strategic</strong> Plan. Each county must identify the natural resources that will help it grow.<br />

3. Is there a “ready” workforce? Is the current workforce trainable? Are there sufficient and diverse career<br />

and technical program offerings in the K-12 system that will ensure a strong pipeline of workers? What<br />

are the opportunities for continued education and training through the Alabama Community College<br />

System? Are there strong connections to higher education that will assist you to meet your goals? Are<br />

there apprenticeship programs that will be a good fit for citizens and business and industry alike?<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 15


ABC SCHOOL SYSTEM CAREER TECH PROGRAM OFFERINGS 2021-2022<br />

30,000’ OVERVIEW OF PROGRAM VIABILITY<br />

Programs<br />

Advanced<br />

Manufacturing<br />

Auto Service<br />

Technology<br />

Business<br />

Management and<br />

Administration<br />

Career<br />

Technical<br />

Center<br />

X<br />

X<br />

High<br />

School<br />

#1<br />

High<br />

School<br />

#2<br />

Middle<br />

School<br />

#1<br />

X X X<br />

Middle<br />

School<br />

#2<br />

Career Prep X X X<br />

Cosmetology X<br />

Drafting Design/<br />

Pre-Engineering<br />

Electronics/<br />

Robotics<br />

Health Science X<br />

Industrial<br />

Maintenance<br />

(Mechanical)<br />

Welding X<br />

Agri-Construction X<br />

General Agriculture X<br />

Army JROTC X X<br />

FACS-Food,<br />

Wellness, Dietetics<br />

Work-Based<br />

Learning<br />

X<br />

X<br />

X<br />

X X X X<br />

X X X<br />

High<br />

Demand<br />

Fast<br />

Growing<br />

High<br />

Demand<br />

and Fast<br />

Growing<br />

Recognized<br />

Credential<br />

of Value<br />

Declining<br />

Occupation<br />

Figure 13 shows a simple way to determine if career and technical offerings are<br />

accelerating community, economic and workforce growth.<br />

Figure 13<br />

Other questions that need answers are:<br />

• What workforce development components are available to assist with business startup, development and<br />

growth?<br />

• What are the opportunities for new businesses/industries regarding incentives including start-up,<br />

funding, land, infrastructure, etc?<br />

Data sets important to education/workforce development include the following:<br />

1. What is the education attainment level of citizens? Understand the numbers associated with people<br />

earning degrees (high school diplomas, two- and four-year degrees, technical skills credentials, terminal/<br />

professional degrees etc) as depicted earlier in figures 5 and 6.<br />

16 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


2. Who are the people in the workforce (figures 7, 8, 9)? Determine the number/percentage of people who<br />

are employed, underemployed, unemployed, working age but don’t work (labor market participation rate).<br />

What can you do to increase a low labor market participation rate?<br />

3. What opportunities are available for adult learners who need to earn a high school diploma or upskill for<br />

better jobs?<br />

Figure 14<br />

Figure 14 depicts opportunities for real life accomplishment through adult education offerings in the<br />

Alabama Community College System. Access information at www.accs.edu, then click on “adult education.”<br />

The Alabama Community College System is also a great delivery system for creating a skilled workforce<br />

and upskilling workers through specialized programs and classes.<br />

Figure 15<br />

Figure 15 depicts opportunities available to Alabama citizens through the Alabama Office of Apprenticeship.<br />

The mission of the Alabama Office of Apprenticeship is to expand the use of registered apprenticeships and<br />

Alabama Industry Recognized Apprenticeship Programs for providing high-quality career training, enabling<br />

workers and employers to prosper in pursuit of continued economic development. More information can be<br />

accessed at www.alapprentice.org.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 17


4. How does student achievement in the community compare to surrounding communities and the state as<br />

a whole? Understand patterns associated with the following components:<br />

a. Demographics including race, socioeconomic status, disabilities, student/teacher ratios, etc.<br />

b. Academic growth, including proficiency in reading, math and science<br />

c. Graduation rates, college- and career-readiness indicators, and matriculation to education beyond<br />

high school<br />

d. Chronic absenteeism. Students who don’t come to school will also have a hard time showing up at<br />

work (especially high school students)<br />

e. Teacher demographics including race, level of education/certification, years of service, in-field<br />

placement, etc.<br />

f. Pathways that students choose upon graduation from high school, including numbers associated<br />

with entry in two- and four-year institutions, number of students who go directly to work, number of<br />

students who enter the military, number of students who don’t matriculate to a next step after<br />

graduation. Students must have more than a high school diploma to meet the demands of the<br />

21st-century workplace. Most high-skill, high-wage jobs now require education beyond high school<br />

and in most cases acquisition of credentials of value.<br />

g. What are the outcomes of student choices, including the percentage of two- and four-year completion<br />

rates; direct-to-work outcomes for students who elect to go directly to work out of high school;<br />

number of students/citizens who continue to upskill, earning additional certificates/credentials once<br />

their formal education is complete.<br />

18 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


COVINGTON COUNTY REPORT CARD TEMPLATE<br />

INDICATOR<br />

WS Harlan<br />

Elementary School<br />

Florala High School<br />

STATE<br />

SUCCESS RATE (%) SUCCESS RATE (%) SUCCESS RATE (%)<br />

Overall Score B (87) B (83) B (84)<br />

Academic Growth 100 94.93 93.06<br />

• Reading Proficiency 45.95% 40.83% 45.27%<br />

• Math Proficiency 52.7% 25% 46.52%<br />

• Science Proficiency 25% 28.99% 38.87%<br />

Graduation Rate No Data 92% 90%<br />

College/Career Readiness Rate No Data 76% 75.05%<br />

Chronic Absenteeism 2.74% 10.25% 11.17%<br />

Students with Disabilities 22.79% 17.97% 13.52%<br />

Economically Disadvantaged 75.37% 71.89% 52.23%<br />

In-Field Teachers 85.71% 72.31% 93.65%<br />

Grads Two-Year 46% 28%<br />

Grads Four-Year 3% 30%<br />

Grads Not Enrolled 51% 42%<br />

Source: WWW.ALSDE.EDU/PARCA<br />

Figure 16<br />

Figure 16 shows a snapshot of educational data for the case study. Many more data points<br />

are available to help with decision making and can be accessed at www.alabamaachieves.org.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 19


STEP 2 – STATEMENT OF PURPOSE<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

Figure 17 Developing a Statement of Purpose<br />

Figure 17<br />

The statement of purpose describes the “what” you are trying to accomplish with the strategic plan<br />

(figure 17). As stated earlier, start with the end in mind. Develop a simple statement that clearly indicates<br />

where you want to be when the plan is actualized.<br />

Example of a statement of purpose<br />

for a school district that developed its<br />

strategic plan to ensure that students<br />

are education- and work-ready upon<br />

completion of their K12 experience:<br />

“Equipping Tomorrow’s<br />

Workforce Today”<br />

20 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STEP 3 – GOALS<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

Figure 18<br />

Figure 18 Develop goals that are long term and aligned with the statement of purpose.<br />

Goals are broad and measurable and will have objectives and activities broken out for each one. When<br />

objectives and activities are successfully implemented and aggregated, the goals will be accomplished.<br />

Goals must be SMART:<br />

• Specific<br />

• Measurable<br />

• Attainable<br />

• Relevant<br />

• Time-based<br />

Goals must be specific so that organizations don’t lose sight of the end result. Measurable goals have<br />

targets so you always know where you are in relation to completion. Attainable goals break big projects into<br />

smaller parts that are easier to manage and accomplish. Relevant goals make sense when compared to your<br />

statement of purpose, market, client base and industry. Time-based goals are limited by a span of time or a<br />

deadline.<br />

As a refresher, remember that goals are long term, measurable and aligned with your statement of purpose.<br />

To accomplish goals, objectives should be developed that break goals down into pieces that are more easily<br />

managed, can be assigned to groups or individuals, and have a timeline (figure 19). When objectives are<br />

developed for a specific goal, then implemented and aggregated, the organization should come close to<br />

meeting the established goal.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 21


Example: It’s not uncommon to hear that municipalities or agencies don’t really have a<br />

strategy, but that’s a myth. If you look more closely at individual cities, you’ll see that<br />

some are growing quickly ... and some are not. Cities with strong growth have chosen<br />

strategic goals and objectives based on their specific socioeconomic situation. Yes<br />

— virtually all municipalities have goals based on balancing the budget and improving<br />

safety. But the most successful cities refine those high-level goals and associated<br />

objectives. Does the city-planning portion of the budget need more focus than public<br />

utilities? Is street crime or retail crime more of a safety issue? Choosing goals and<br />

objectives that function as answers to questions like these is the most strategic (and<br />

successful) approach for cities.<br />

It’s also important to note that a municipality’s strategy must be specific to its economy<br />

and population and take into account the diversity of the citizenry. Goals and objectives<br />

cannot all be focused on a single source of revenue, such as tourism or manufacturing.<br />

For example, cities along the Gulf Coast have realized that when an oil spill occurs, a<br />

reliance on tourism is detrimental. They need a more resilient and diverse economy to<br />

build a healthy community. In short, municipal goals and objectives should be diverse<br />

enough to withstand economic and environmental shifts.<br />

22 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STEP 4 – OBJECTIVES<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets? What are the bitesized<br />

pieces that will help you to reach your goals?<br />

Figure 19 Developing Objectives<br />

Figure 19<br />

Objectives break goals down into bite-size pieces and when accomplished and aggregated move organizations<br />

closer to meeting their goals. Like goals, objectives must be measurable and should always begin with a verb.<br />

Verb + Adjective + Noun<br />

action description result<br />

Figure 20<br />

Figure 20 depicts the structure for objectives. Using this structure, an example of an objective might be,<br />

“Develop a world-class website that makes it easy for stakeholders to interact with us.”<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 23


STEP 5 – STRATEGIES<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

STEP 5 – Strategies<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets? What are the bitesized<br />

pieces that will help you to reach your goals?<br />

What are the broad activities that when accomplished<br />

will help to achieve an objective?<br />

Figure 21<br />

Figure 21 Developing Strategies<br />

Strategies further break down objectives into manageable pieces. These more granular statements assist the<br />

organization in deploying the objectives by providing direction focused on specific strategies or activities.<br />

For example, if the objective is “Develop a world-class website that makes it easy for stakeholders to interact<br />

with us,” the strategies/activities might include the list below.<br />

• Strategy 1: Survey internal and external stakeholders to determine their most valued features in a<br />

company website.<br />

• Strategy 2: Develop a request for proposal (RFP) that defines requirements for a new website.<br />

• Strategy 3: Locate providers who have the capacity to deliver features most valued by the stakeholder base.<br />

• Strategy 4: Deploy the RFP.<br />

• Strategy 5: Analyze the responses to the RFP for capacity/ability to deliver requirements.<br />

• Strategy 6: Contract with the most logical choice of respondents to deliver the new website according to<br />

timelines indicated.<br />

Notice that these strategies are presented in chronological order. While this ordering is not required, it does<br />

lend itself to simpler and more organized implementation.<br />

24 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STEP 6 – ACTION PLAN<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

STEP 5 – Strategies<br />

STEP 6 – Action Plan<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets? What are the bitesized<br />

pieces that will help you to reach your goals?<br />

What are the broad activities that when accomplished<br />

will help to achieve an objective?<br />

What are the specific actions to be taken based<br />

on the strategies?<br />

Figure 22 Developing the Action Plan<br />

Figure 22<br />

The action plan is the document that defines specific actions based on the objectives and strategies to be<br />

accomplished. This document may also be used as an accountability plan. Figure 23 shows an example of an<br />

action plan that specifies who is responsible for certain goals, objectives and strategies; defines benchmarks;<br />

and lays out timelines for getting the work done. If this step is not taken, the work of the strategic plan will<br />

most likely be left undone, and the plan will “gather dust on the shelf” because there is no accountability for<br />

implementation. The old adage that “we must inspect what we expect” applies here.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 25


STRATEGIC ACTION PLAN SAMPLE<br />

“Equipping Tomorrow’s Workforce Today”<br />

STRATEGIC ACTION PLAN<br />

(TO BE REVIEWED QUARTERLY AND SHOULD MIRROR CTE REQUIREMENTS FROM CARL D PERKINS CAREER AND TECHNICAL EDUCATION ACT)<br />

OBJECTIVE STRATEGY WHO? MEASUREMENT BENCHMARK or<br />

TARGET<br />

TARGET DATE<br />

NOTES<br />

GOAL 1: Provide relevant CTE programs<br />

Objective 1: Expand current and develop new high-skill, high-wage, high-demand CTE programs to meet industry needs<br />

Strategy 1-a<br />

Conduct semiannual review with industry<br />

leaders/standards/reports to guide what<br />

programs are offered<br />

Initiatives:<br />

• Workforce (WF) data<br />

• Meetings<br />

• Surveys<br />

• Visits<br />

CTE Director/<br />

Local WF<br />

Advisory Chair<br />

• # b/I people with<br />

input<br />

• Comparison to WF<br />

data<br />

• Comparison to<br />

Perkins req’t and<br />

COS<br />

___ b/I reps with<br />

input<br />

___ programs align<br />

with WF data<br />

___ meet<br />

requirements of<br />

Perkins and COS<br />

• Date first<br />

review<br />

• Date second<br />

review<br />

Program offerings<br />

must keep up with<br />

speed of change<br />

Strategy 1-b<br />

Increase programs and technology at local<br />

schools to meet the demands of the WF<br />

Initiatives:<br />

• Analyze local WF data<br />

• Conduct a needs analysis<br />

• Determine funding sources<br />

Superintendent,<br />

BOE, CTE<br />

Director, Local<br />

WF Council<br />

• # programs updated<br />

with equipment<br />

• % alignment of<br />

equipment with<br />

standards<br />

___% of programs<br />

that meet the<br />

demand of the WF<br />

___% of programs<br />

aligned with WF<br />

data<br />

NLT Jan. 15 each<br />

year<br />

Equipment upgrades<br />

must keep up with<br />

speed of change<br />

Strategy 1-c<br />

Incorporate/ensure students earn<br />

certifications in all CTE programs<br />

CTE Director<br />

CTE Teachers<br />

Local WF<br />

council<br />

• % students earning<br />

CRIs<br />

• % students earning<br />

stackables<br />

___% of students<br />

earning<br />

___% of students<br />

earning<br />

Mid-year<br />

End of year<br />

All students must have<br />

access to earn<br />

certifications<br />

• % students with no<br />

certifications<br />

___% of students<br />

with no certification<br />

Figure 23<br />

Figure 23 shows an example of an Action Plan.<br />

26 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STEP 7 – MONITORING<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

STEP 5 – Strategies<br />

STEP 6 – Action Plan<br />

STEP 7 – Monitoring<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets? What are the bitesized<br />

pieces that will help you to reach your goals?<br />

What are the broad activities that when accomplished<br />

will help to achieve an objective?<br />

What are the specific actions to be taken based<br />

on the strategies?<br />

What are your performance levels?<br />

(accountability/evaluation)<br />

Figure 24 describes the monitoring process.<br />

Figure 24<br />

Monitoring the implementation of a strategic plan is critical for success. It is recommended that plan<br />

implementation be monitored at least quarterly in the first year. This monitoring is to ensure that responsible<br />

parties understand their roles in the success of the plan and its effect on the organization as a whole. During<br />

these monitoring meetings, those responsible for part of the plan should report on their progress and ask for<br />

assistance if needed. These monitoring meetings are also good times to brainstorm new ideas and come to<br />

consensus on concerns.<br />

Monitoring should not be perceived as a negative activity; it is not a “gotcha” opportunity, but more a way to<br />

provide support to individuals and groups as the strategic plan is put into practice. Once the first year is<br />

done, monitoring may be scheduled in longer intervals giving individuals and groups more time needed to<br />

accomplish increasingly difficult activities. The person responsible for the overall implementation should<br />

remain abreast of all work on the plan in order to ensure seamless implementation across all goals.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 27


STEP 8 – CONTINUOUS IMPROVEMENT<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

STEP 5 – Strategies<br />

STEP 6 – Action Plan<br />

STEP 7 – Monitoring<br />

STEP 8 – Continuous Improvement<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets? What are the bitesized<br />

pieces that will help you to reach your goals?<br />

What are the broad activities that when accomplished<br />

will help to achieve an objective?<br />

What are the specific actions to be taken based<br />

on the strategies?<br />

What are your performance levels?<br />

(accountability/evaluation)<br />

Are you moving forward based on what you accomplish<br />

and learn? (Can’t be OK with status quo.)<br />

Figure 25<br />

Figure 25 Continuous Improvement leads to organizational growth<br />

Continuous improvement should be obvious as a “culture” inside organizations. Continuous improvement<br />

should be the goal of every organization and every person within an organization. Maintaining the status quo<br />

will not improve an organization; it will, in many cases, cause an organization to stall. Maintaining the status<br />

quo is not representative of keeping up with the “speed of change” around us. Since monitoring takes place<br />

at regular intervals, it should be immediately obvious when changes need to be made to the plan or the<br />

activities supporting the plan.<br />

Continuous improvement is designed to empower employees to solve problems and gradually improve the<br />

efficiency of their work processes and the organization as a whole. The culture of continuous improvement<br />

lets employees know that their ideas are important and that they are heard.<br />

28 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


Continuous improvement requires commitment and is a lot of work. Knowing the benefits of the process can<br />

provoke action, allow for proper resource allocations, and inspire everyone to put in the hard work necessary<br />

to accomplish goals. Some of the benefits of having a continuous improvement culture are below.<br />

Benefit 1: More Engaged Employees<br />

Developing a continuous improvement culture hits directly at the problem of unengaged employees. At its<br />

core, continuous improvement is designed to empower employees to solve problems and gradually improve<br />

the efficiency of their work processes. Employees know that their ideas are important. This changes the<br />

employee’s role and responsibilities from being passive to being an active participant in business decisions<br />

and processes. These employees will work harder to implement the overall strategic plan.<br />

Benefit 2: Lower Employee Turnover<br />

Turnover in organizations is very expensive. In addition to severance, the company must pay for recruiting,<br />

hiring, and training someone new to do the job. In many jobs, it can take several years of on-the-job training<br />

for an employee to gain the necessary experience to excel. A continuous improvement culture has been<br />

shown to boost employee engagement and reduce turnover rates. Employees who actively participate in the<br />

betterment of the company gain a sense of pride and accomplishment that leads to a greater sense of<br />

belonging and fewer reasons to leave the organization. In this instance, the strategic plan helps to grow the<br />

intellectual capital of the organization.<br />

Benefit 3: More Competitive Products and Services<br />

Continuous improvement drives the improvement of both processes and products. Companies that actively<br />

look for ways to enhance their business will invariably increase the value of their products and services. This<br />

will lead to more sophisticated and more economically competitive offerings overall. Mapping out the<br />

improvements through strategic planning helps organizations grow and expand.<br />

Benefit 4: Better Customer Service<br />

Customer service starts with understanding what the customer finds valuable and working to deliver that<br />

value. Continuous improvement provides a framework for identifying customer values and for minimizing<br />

waste in the value delivery process. Organizations that represent a continuous improvement culture are<br />

better able to align their products and services to customer values. This will lead to products and services<br />

that anticipate the needs of customers even before they know the need themselves. <strong>Strategic</strong> planning helps<br />

organizations forecast ways to provide better customer service.<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 29


Benefit 5: Proactive Learning Culture<br />

In the modern workplace, knowledge and technology quickly become obsolete. If you are doing business in<br />

the same way that you did ten or even five years ago, your company will quickly go out of business. A<br />

continuous improvement culture is one that challenges employees and managers to go beyond their comfort<br />

zone. The only way to improve upon existing processes is to try something new. That something new can be<br />

scary at first and be beyond the current competencies of the organization. Continuous improvement gives<br />

organizations a framework for reaching the next level of excellence. An organization that practices continuous<br />

improvement is never satisfied with its current accomplishments. There is always something to be changed<br />

and improved upon.<br />

(Excerpted from writings of Nawras Skhmot, a Norwegian civil engineer and entrepreneur on the topic of continuous improvement.)<br />

30 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>


STEP 9 – PIVOT POINTS<br />

Steps for Developing a <strong>Strategic</strong> Plan<br />

STEP<br />

STEP 1 – Assessment<br />

STEP 2 – Statement of Purpose<br />

STEP 3 – Goals<br />

STEP 4 – Objectives<br />

STEP 5 – Strategies<br />

STEP 6 – Action Plan<br />

STEP 7 – Monitoring<br />

STEP 8 – Continuous Improvement<br />

STEP 9 – Pivot Points<br />

WHAT?<br />

What is the data telling you about your current<br />

condition?<br />

What defines the optimum for your organization or<br />

community?<br />

What must be accomplished to reach your optimum?<br />

What are the measurable targets? What are the bitesized<br />

pieces that will help you to reach your goals?<br />

What are the broad activities that when accomplished<br />

will help to achieve an objective?<br />

What are the specific actions to be taken based<br />

on the strategies?<br />

What are your performance levels?<br />

(accountability/evaluation)<br />

Are you moving forward based on what you accomplish<br />

and learn? (Can’t be OK with status quo.)<br />

What would cause you to pivot? (Natural disaster,<br />

pandemic, loss of major employer, etc.) How will you be<br />

proactive rather than reactive?<br />

Figure 26<br />

Figure 26 It’s important to know when to pivot and be prepared for it.<br />

<strong>Strategic</strong> planning should also lead organizations to think about what would cause them to pivot? 2020<br />

caused all of us to take a look at what might be next and how we will handle it. The same question applies to<br />

our organizations. Whether it be family, work, social, personal, political, religious, personal safety, or any other<br />

topic, the COVID-19 pandemic affected every aspect of our lives. How has the pandemic caused your business<br />

plan to change? What lasting effects are there?<br />

<strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong> — 31


Things that may cause us to pivot are natural disasters, a new or expanding pandemic, loss of a major<br />

account or supplier, workforce shortages or inability to find qualified workers, etc. The strategic planning<br />

process should be used to explore and help organizations get in front of the next emergency so that we are<br />

proactive rather than reactive with solutions.<br />

32 — <strong>Strategic</strong> <strong>Planning</strong> <strong>Guide</strong>

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