March 2022

MARCH 2022 

PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST 

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PARTNER

Editor’s Comment 

GEORGE LEWIS 

EDITOR 

GEORGELEWIS@MEDIA-NOW.CO.UK 


WINDOW 

& DOOR 

CENTRE 






The sector appears to be experiencing a slight slowdown in demand for 

home improvement products, as rising inflation and energy prices in 

particular place a squeeze on homeowners’ incomes and expenditure. 

This trend is reflected in the latest Business Pilot Barometer, where Neil 

Cooper-Smith explains on page 12: “With UK inflation rising, for those for 

whom new windows and doors were an aspirational or discretionary spend, 

the prospect of tying up cash in home improvements may now be less 

appealing.” But as Neil points out, there are still opportunities out there for 

installers as lead times potentially ease: “Conversely, those with cash who 

have perhaps held off on improvements because of long lead times and 

inflated prices, may decide that with energy prices rising, now is a good time 

to invest.” 

On page 22, Martyn Elwell of Central Window Systems also points to 

challenges for installers in the coming months, and he too advises looking to 

customers at the higher end of the market: “There’s no denying it, things are 

tough out there for installers, and it’s only going to become more difficult. My 

advice to installers would be to try and focus on serving the higher end of the 

market, as this is a sector I see continuing to flourish.” 

In this issue we also get a perspective on the market from Liam Hulme, 

Director of Global Windows, in our Installer Insights feature on page 46. As 

Liam explains, following a busy few years “we expect there will be a drop-off 

soon”, but he also says “a small one might be welcome so that we can all 

reset and do some catching up!” I’m sure most in all sectors of construction 

would agree with Liam on that! 

So read on for all this and much more. 

Enjoy the issue, 

George 

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Contents 

ISSUE HIGHLIGHTS 

14 THE VIEW FROM CERTASS TA 

Approved Document F has caused some confusion and 

upset in the sector, so Jon Vanstone answers some of 

the key questions around ventilation 

46 

22 HIGH-END FOCUS 

Martyn Elwell says installers should adapt their offering 

and focus on the higher end of the market as demand in 

general drops off 

58 FULLY FIT 

With the FIT Show just a few months away, here’s five 

reasons installers mustn’t miss the show this May 

FEATURES 

18 A SHINING LIGHT 

Following a £10,000 donation to the Lighthouse Club, 

QANW’s Gemma Swankie discusses the range of free 

resources the charity provides to support construction 

professionals 

20 SECTOR SUMMIT TALKS 

Having cemented its place in the sector’s calendar, we 

take a look at plans for this year’s Glazing Summit 

28 PROJECT FOCUS: HADRIAN 

Installer Hadrian Window Systems turned to REHAU and 

Roseview for support on this school project in Gateshead 

38 UNLOCKING SIMPLICITY 

We hear about the challenges UAP had to overcome 

to provide safe and secure access and locking solutions 

for a Manchester College 

40 COMPLIANT DOORS 

Wayne Richards of Deceuninck Aluminium asks if you’re 

installing doors that meet the upcoming changes to 

Building Regs, and says now is the time to get to know 

more about the imminent changes 

40 

48 LEADS FOCUS 

In our Q&A, Andy Royle of Leads 2 Trade explains why 

installers will have to work harder to convert leads into 

business this year 

50 THE NEXT GENERATION 

Andy Clear of Augmented Reality Creations (ARC) says 

the company’s new ARC Design offering is going to 

transform the conservatory market for installers 

60 CHALLENGE OR OPPORTUNITY? 

Following research that shows homeowners would not 

purchase home improvement products that contain 

plastic, Deceuninck MD Rob McGlennon says the PVC-U 

sector either has a ‘massive challenge to overcome’, or a 

‘fantastic opportunity on our hands’ 

4 T I MARCH 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

REGULARS 

12 THE BUSINESS PILOT 

BAROMETER 

Neil Cooper-Smith gives the latest update on 

sector trends 

34 OUT & ABOUT 

Total Installer made the trip to Made for Trade’s 

Wynyard HQ to discuss the Korniche brand and hear 

why design and engineering are integral to the team 

46 INSTALLER INSIGHTS 

Liam Hulme, Director of Global Windows, explains 

why reviews – good and bad – are greatly received 

and explains why a small drop-off in demand might 

actually be good for the sector in our latest Q&A 

68 XPERT ADVICE 

Richard Bryant of Window Ware talks installer tools 

INDUSTRY NEWS 

06 TRICKLE VENT 

Greg Kane, CEO of Conservatory Outlet, says the upcoming 

Approved Document F ‘makes no sense whatsoever’ 

07 INSTALLER RESTORES FAITH 

In a sector that gets its fair share of bad press, Wolverhampton 

Glass came to the rescue of a homeowner, restoring his ‘faith in 

human kindness 

SECTIONS: 

WINDOWS 

22 

DOORS 

34 

GLAZED 

EXTENSIONS 

50 

HOME 

IMPROVEMENT 

60 

VEHICLES, TOOLS 

& WORKWEAR 

07 

68 


MARCH 2022 T I 5

News Roundup 

SUSTAINABILITY VERSUS 

COSTS FOR HOMEOWNERS 

Research asking 2,000 UK homeowners 

showed that although they care about 

sustainable windows and doors, they don’t 

care enough to pay more – or even have 

the conversation with their installer. 

The findings of the 2022 OnePoll survey, 

commissioned by VEKA plc, found that when 

it comes to home improvements, consumers 

feel that sustainability should be a given. 

This marks a dramatic shift in attitude when 

compared to research carried out by VEKA in 

2018. 

Just four years ago, homeowners didn’t feel 

passionately about the eco-credentials of 

their new windows, but VEKA says what 

has remained consistent is that 77% of 

respondents want to see their old windows 

recycled, not end up in landfill. 

VEKA carries out regular surveys, 2022 

being its 7th consecutive year, on behalf of 

customers to capture homeowners’ attitudes 

around key areas and identify opportunities. 

The results show that while more than three 

quarters (77%) of respondents found the 

issue of sustainability to be an important 

one, only 31% would be willing to pay more 

for recycled windows and doors, and the 

majority would only pay an extra 10%. 

Over half of the people surveyed had had 

their windows changed in the past five years. 

Interestingly 71% stated that they never even 

discussed sustainability with their installer. 

This was backed up by the fact that price, 

quality and looks were all considered to 

be of higher importance than a product’s 

environmental credentials. 

In fact, 59% of respondents admitted they 

wouldn’t be put off carrying out their planned 

home improvements through fears of them 

not being ‘eco-friendly'. 

www.veka.co.uk 

CEO HITS OUT AT TRICKLE VENT LEGISLATION 

The boss of window and door fabricator 

Conservatory Outlet has hit out at new 

Government legislation due to come into play 

in June that will see trickle vents become 

mandatory on all refurbishment/replacement 

projects. 

CEO Greg Kane believes the ‘ADF1’ regulation 

contravenes the demand for houses to be 

more energy efficient and could instead lead to 

homeowners facing up to a £500 increase in 

energy costs. 

Greg is now calling for Ministers to rethink and 

make the introduction advisory rather than 

mandatory. 

This proposed solution would mean that a double 

glazed, double sealed PVC-U window is replaced 

with the same type of window that carries product 

test certificates showing that the airtightness has 

not been made worse. The decision is then down 

to the homeowner if they want to introduce trickle 

vents or not. 

“ADF1 makes no sense whatsoever, it is just going 

to cause more financial pressures for the end 

consumer at a time when fuel bills are already set 

The Glass and Glazing Federation 

(GGF) has expressed its concern 

that two government guidance 

documents, due to come into 

effect in June 2022, contradict 

each other and will increase the 

cost of heating to homeowners. 

The GGF says the changes, which require 

the majority of replacement windows and 

doors to be fitted with trickle vents, contradict 

regulations which will come into force at the 

same time that require such products to be 

more energy efficient. 

Chris Beedel (pictured), Head of Government 

Advocacy at the GGF. said: “From the 15th June 

2022, Approved Document L requires the majority 

of replacement windows and doors to be more 

energy efficient, which will help keep people warm 

Above: Greg Kane, Conservatory Outlet CEO 

to go through the roof,” explained Greg 

The ADF1 legislation, which will go live on June 

15th, comes at a hugely pressurised time for the 

fenestration sector with unprecedented demand 

being delivered against the backdrop of supply 

chain disruption and rising material prices. 

This latest potential change could exacerbate 

production difficulties, with new tooling required 

for the volume of products that will require trickle 

vents as standard. 

He concluded: “We’re hoping most of the glazing 

industry will put pressure on the Government to 

rethink before this comes into play. It’s not a case 

of being against trickle vents, it’s just a case 

of giving homeowners the choice of doing what 

is best for their homes and their own personal 

situations.” www.conservatoryoutlet.co.uk 

GGF EXPRESSES APPROVED DOC CONCERNS 

by ensuring less heat escapes their 

home. 

“But in a cruel twist, Approved 

Document F will require that holes 

are punched into the new windows 

and doors in order for them to 

provide sufficient additional ventilation 

to meet the government’s new standards.” 

GGF Group Managing Director John Agnew 

concluded: “Clearly we would like to see the 

introduction of Approved Document F deferred 

until such time as these issues have been 

properly addressed. 

“Once again it will be the average working family 

that will be impacted through additional heating 

costs, which could cost up to £500 per year.” 

www.ggf.org.uk/ 

6 TI MARCH 2022 PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST

For more news and the latest updates, visit www.total-installer.co.uk 

INSTALLER COMES TO THE RESCUE 

West Midlands-based installer Wolverhampton Glass 

came to the rescue for a customer who was made 

redundant just a few days before the completion of 

his conservatory roof installation, doing the install 

for free. 

Mr Hunt had contacted Wolverhampton Glass to replace 

his old plastic conservatory roof, but disaster struck just 

before the installation date as he was made redundant 

unexpectedly. 

Roland Hunt and the Wolverhampton Glass team 

When the 58-year-old looked at his finances he knew he would not be able to afford the final payment which 

included having the roof fitted, leaving the project unfinished. 

Managing Director Neal Harper explained: “We had the roof in stock and had only taken a deposit, but Mr Hunt 

simply couldn’t afford to have it fitted after being made redundant and was understandably devastated when 

he told us." 

The Wolverhampton Glass installation team all offered to work free of charge, with many even coming in on 

their day off, to get the Ultraframe Performance Glass Roof fitted. 

Mr Hunt said: “It was totally unexpected, and I was absolutely over the moon; it really did restore my 

faith in human kindness. Matt Tingle, who headed up the team, and all the team did a fantastic job – 

and I can’t thank or praise Wolverhampton Glass enough.” www.wolverhamptonglass.co.uk/ 

CHALLENGE FOR INDUSTRY AFTER DECEUNINCK STUDY 

A new independent study commissioned by 

Deceuninck and conducted by YouGov, has found 

that 86% of UK homeowners didn’t know that 

PVC-U windows and doors can be – and are being 

– recycled. 

“It’s a pretty damning indictment”, said Rob 

McGlennon, Managing Director, Deceuninck. “In a 

commercial environment where product sustainability 

is increasingly important, we clearly have work to do.” 

When asked which window and door frame material-type they believed was most recyclable, 37% of 

homeowners said wood; 32% chose aluminium; and only 10% chose PVC-U; with the remainder not 

sure. 

This directly impacted how sustainable each material was seen to be. This time window and door 

frames manufactured in wood polled 46% of the ‘popular vote’. This was, however, at the expense of 

aluminium, which was seen as less energy efficient by respondents, and as most sustainable by only 

12% of those polled. PVC-U also cited by 12% of those surveyed. 

Rob continued: “There is a challenge here. The message isn’t getting across to the end-user, despite 

the efforts we’re making as an industry to recycle more. That’s got to change and for those companies 

who drive it, there are going to be some great opportunities ahead. For those who don’t, well I’m afraid 

they’re going to miss out.” 

More from Rob McGlennon on page 60. 

www.deceuninck.co.uk 

FIT GAINS FOR 2022 

FIT Show has announced record levels of 

industry support for its delayed 2021 event, 

which returns to the NEC Birmingham from 

10 – 12 May 2022. 

When FIT Show returns, the organisers say it 

will be the first live European trade show for the 

glass, glazing, windows, doors, conservatories, 

hardware and components industry in three 

years. The organisers also report that visitor 

registration was 50% above the same point in 

the campaign for FIT Show 2019 show, whilst a 

total of thirteen brands signed up to exhibit or 

increased their stand size in January alone. 

Event Director, Nickie West said: “We really 

have hit the ground running this year and I am 

delighted to see so many exciting brands, both 

new and returning, added in recent weeks.” 

www.fitshow.co.uk 

MAGIC OF THE CUP 

A Worcestershire home improvement 

specialist is on course to hit a record year 

– buoyed in part by the power of local 

sponsorship. 

5 Star Windows and Conservatories, which 

employs more than 120 people at its two 

showrooms in Kidderminster and Worcester, 

has seen orders go past £12m for the first 

time in its 22-year history. 

Driving this growth has been a shift in 

consumer spending during lockdown towards 

homes and a new commercial deal with 

Kidderminster Harriers that has seen it 

become a main sponsor and the sole sponsor 

of the North Stand at Aggborough Stadium. 

In addition, the 5 Star brand has been 

displayed on the sleeves of the first team’s 

home and away strips during the National 

League North Season and during the club’s 

historic run in the FA Cup, which saw it come 

so close to knocking out Premier League 

West Ham United. 5 Star Windows and 

Conservatories has capped a strong year with 

its recent accreditation to IS014001. 

www.5starwindows.co.uk 


MARCH 2022 TI 7

News Roundup 

SIMON RETURNS 

Above: Simon Eshelby has returned to VBH as 

Distribution & Systems House Manager 

Hardware specialist VBH has appointed 

Simon Eshelby to the newly created 

position of Distribution & Systems House 

Manager. 

Simon re-joins the company after six years 

and his new role at VBH will see him support 

and develop the company’s nationwide 

network of sub-distributors, and become 

the main point of contact for profile systems 

houses. 

VBH says Simon will identify market 

requirements based on client feedback, and 

liaise with the VBH New Product Development 

team to develop bespoke greenteQ hardware 

solutions for key customer partners. 

Simon will also work closely with the 

company’s strategic supply partners to 

aid the flow of their products into systems 

houses and the distribution network. 

Commenting on his return, Simon said: “I’m 

very excited to return to VBH as Distribution 

& Systems House Manager. The company has 

evolved greatly during my six years away. 

“Although we still very much work with 

strategic supply partners and have great 

success promoting their products, the ever 

increasing appetite from all sectors of the 

industry for the greenteQ range continues 

to grow, driving impressive product 

development.” 

www.vbhgb.com 

TRUEMAN JOINS PREMIER ARCHES BOARD 

Industry figure Joe Trueman has joined the board 

of Premier Arches, ready to advise and work 

alongside the existing senior management team 

to take the profile bending company forward. 

The founder of trade counter network Truemans 

and former Director at Stevenswood now joins 

Premier Arches as a non-executive director and 

investor, working behind the scenes with the senior 

management team and focusing on business 

strategy, finance and recruitment, as well as sales 

and marketing. 

Joe commented: “I’ve been in the industry for many 

years, and as a former customer of Premier Arches, 

the determination to put the customer first always 

stood out to me. As a premium supplier of bespoke 

Certass Trade Association has won the top 

trophy for Membership Engagement at the Trade 

Association Forum (TAF) Best Practice Awards. 

Held in London, the event recognises excellence, 

innovation and best practice amongst Trade 

Associations across a range of sectors in the UK, 

and engagement for the glazing industry came out 

on top at the awards. Danelle Vanstone, Head of 

Member Services said: “We are delighted to collect 

this award for membership engagement. It is the 

pinnacle of the service we always try to deliver to 

the local businesses within the glazing industry. 

arched frames, they’ve been on my radar as a 

company that would do well. The team has a passion 

for getting the product and service right for customers, 

and I felt this was the perfect time for me to join. My 

goal with Premier Arches is to spearhead business 

growth, following on from a 94% sales uplift in the 

past 12 months.” Email: info@premierarches.co.uk 

THAT WINNING FEELING FOR CERTASS TA 

The Double Glazing & Conservatory Ombudsman 

Scheme (DGCOS) is shining a light on the issue 

of mental health in the industry by challenging 

people to open up about the unspoken struggles 

being faced by many. 

Chief Executive of DGCOS, Faisal Hussain, 

explained why the organisation is asking everyone 

to take a few minutes to participate in an upcoming 

Fenestration Industry Mental Health Survey 

“Mental health is a much under talked about 

subject. It’s a topic I’ve thought about for a while, 

but it was really brought home to me following a 

For more company news visit www.total-installer.co.uk 

Above: Premier Arches Managing Director Sean Greenall (L) 

and new board member Joe Trueman 

“The Members-only Facebook Forum has driven 

this throughout the COVID-19 pandemic and 

beyond, and it remains a lively platform where 

installers can get fast answers to technical 

queries and business support from myself and Jon 

Vanstone, our Chair.” 

Emily Wallace, Interim Chief Executive, Trade 

Association Forum, said: “The judges were 

impressed by the scale and success of Certass’s 

membership engagement during the pandemic 

https://certassta.co.uk/ 

LET’S TALK ABOUT MENTAL HEALTH 

frank and open conversation I had with an installer 

just before Christmas. DGCOS is never afraid to 

talk about the issues that others steer clear of or to 

confront head on the real challenges faced by our 

industry.” www.dgcos.org.uk 


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News Roundup 

SKILL SHORTAGES 

Veka says it’s time to take action to address the skills 

shortage. 

As Veka points out, the skills shortage in 

our industry has long been discussed. 

The company says it was a problem before 

the perfect storm hit, with historical low 

levels of unemployment, combined with the 

fall-out from the pandemic, and a lack of 

international labour following Brexit. 

And all at a time when order books within the 

industry have never been fuller. 

Veka says our technologically driven industry 

has been leading the way in manufacturing 

excellence and innovation for decades and 

will continue to do so for decades to come, 

but points out the skills shortage issue didn’t 

appear overnight, and it won’t be solved in 

a matter of weeks. But, as the team at Veka 

point out, positive steps can be taken now. 

“Finding ways to make our industry a more 

attractive proposition to work in seems 

the logical place to start,” explained Paul 

Armstrong, Operations Director at Veka. 

“There has to be a ‘desire’ to want to work 

within manufacturing, not a downbeat ‘I’ll 

have to settle for this’ attitude. 

“Developing and nurturing the next generation 

is vital if we are to achieve this goal. This 

involves finding out what motivates young 

people – training, qualifications, incentives, 

career fulfilment – and understanding the 

best way to communicate this to them.” 

www.veka.co.uk 

BWF LAUNCHES APPRENTICESHIP PUSH 

The British Woodworking Federation (BWF) will 

be championing the role of apprenticeships in 

the woodworking and joinery manufacturing 

industry in an upcoming campaign. 

Encouraging the next generation into the industry is 

a key priority for the BWF, and the new campaign – 

which will feature current and former apprentices 

– forms part of the organisation’s 2022 plans over 

skills, talent recruitment and retention. 

Driving awareness of the many career paths in the 

woodworking and joinery manufacturing profession, 

as well as the positive contribution that apprentices 

make to businesses, activity will be focused around 

sharing the stories and experiences of apprentices 

As part of its commitment 

to becoming carbon neutral 

by 2030, ERA, one of the 

UK’s leading home security 

and fenestration component 

providers, is currently installing 

over 2,600 solar panels at its 

UK headquarters in South Staffordshire.. 

Forecast to achieve an annual energy output of 

979,200 kWh, the solar panels are being fitted 

across the roof of the 135,000 sq. ft purpose built 

facility, which houses ERA’s design, prototyping, 

and successful professionals who began their careers 

through the achievement of an apprenticeship. 

Launching in March, video content will bring to 

life the journeys of individuals entering into, and 

professionals already working in the woodworking 

and joinery manufacturing industry, and also raise 

awareness of the broad range of roles within and 

supporting the profession. 

Helen Hewitt, CEO of the British Woodworking 

Federation said: “This campaign will really shine a 

light on the essential role that apprenticeships play 

within the woodworking and joinery manufacturing 

industry in bringing the next generation of talent into 

our profession.” www.bwf.org.uk 

SUSTAINABLE HQ GOALS FOR ERA 

aluplast fully met the profile requirements of 

fabricator and installer customer Seal-Lite 

after its previous supply “went off a cliff” as 

demand rocketed following the first lockdown 

in 2020. 

Seal-Lite now produces frames in the Ideal 70 

system, which can achieve a WER of A+ with 

standard components, and has extended its range 

with the Flush Casement, and is compatible with 

the Ideal 70 and Ideal 4000 systems. 

Seal-Lite also has access to aluplast’s range of 40 

foil finishes, including the woodec and aludec foils. 

For more company news visit www.total-installer.co.uk 

manufacturing, assembly and 

warehousing operations, plus its 

UKAS accredited test house. 

The deployment of renewable 

energy technologies forms part 

of ERA’s parent company, Tyman 

UK & Ireland’s 2030 Sustainability Excellence 

Roadmap, which also includes dedicated carbon 

removal projects for hard-to-reduce carbon 

emissions. 

www.eraeverywhere.com/ 

ALUPLAST TO THE RESCUE OF SEAL-LITE 

“Seal-Lite is an old friend of aluplast, and we are 

glad to have them back on board,” aluplast’s UK 

owner Keith White said. 

“While they are a trade fabricator, 25% of their 

business comes from their retail operations. This 

gives them a real insight into the local economy 

and allows them to offer an even better service to 

the trade. 

“We look forward to working with Jim, Chris and 

Sue, and providing them with new products to 

make the most of new opportunities.” 

https://aluplast.co.uk/ 


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The Business Pilot Barometer 

THE ECONOMIC SIDE EFFECTS OF WAR 

Neil Cooper-Smith, Senior Analyst at Business Pilot, discusses what sort of effect the rising 

energy prices, exacerbated by the ongoing conflict in Ukraine, will have on the supply chain... 

Business Pilot Barometer Edition 26: March 2022 

It’s too early to say what the impact war 

between Russia and Ukraine will have on the 

UK economy but it is likely that it will add fuel 

to inflationary growth, with prices already rising 

at their fastest pace for 30 years. 

As one of the world’s largest exporters of oil 

and gas, sanctions on Russia are likely to push 

wholesale energy prices, already at record highs 

still higher. 

We have already warned that the raising of the 

energy price cap next month will see average 

household energy bills top £2,000 a year and 

could even hit highs of £2,350 by this time next 

year. 

That may bring their energy consumption into 

sharper focus but with so much uncertainty about 

the impact of the Russian-Ukrainian conflict, 

rising inflation and a squeeze on incomes, the 

question is will homeowners be prepared to 

spend? 

What we’re seeing on the ground is a definitive 

slowdown, less so in month-on-month change 

but on previous years. 

Sales were down 1% February on January this 

year, leads dropped by 10%, while conversions 

also fell by 3%. 

Although relatively small changes, there is clear 

evidence that with Furlough and Stamp Duty 

breaks behind them, plus the opening-up of the 

economy, some of the heat has gone out of the 

market. 

Year-on-year sales in February 2022 compared to 

2021 fell by 8%. Compared to 2020 – still prelockdown 

– sales are down 36%. 

This is in line with a general fall in consumer 

confidence recorded by GfK consumer confidence 

index falling seven points in February to 26 – the 

lowest reading since January 2021, which was 

one of the worst points of the Covid-19 crisis. 

With UK inflation rising, for those for whom 

new windows and doors were an aspirational 

or discretionary spend, the prospect of tying up 

cash in home improvements may now be less 

appealing. 

Conversely, those with cash, who have perhaps 

held off improvements because of long lead times 

and inflated prices, may decide that with energy 

prices rising, now is a good time to invest. 

The point is we don’t know, which is why 

good business discipline and effective lead 

management is going to be even more important. 

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comprehensive business management platform. 

It tracks leads, demos, daily, weekly and monthly 

sales, plus closing ratios. 

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It’s there at your fingertips as a day-to-day 

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Having that visibility means you can maximise 

conversions which, when the market is tougher 

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Contract The View Talk from Certass TA 

VENTILATION: KEY Q'S ANSWERED 

With new Building Regulations coming into play on 15th June 2022, Certass Trade 

Association hosted a special Facebook live event in their award-winning forum to answer 

member queries about Approved Document F. Below, we take a look at some of the most 

common questions, answered by Certass TA Chair Jon Vanstone (pictured). 

What’s happening in ventilation? 

Ventilation has been at the forefront of 

discussions around improving the health of 

homes for a while now and the guidance in 

Approved Document F has certainly caused some 

upset within our industry. 

As a sector, we have spent many years telling 

homeowners how important it is to improve 

the energy efficiency of our homes, making 

them airtight, adding extra insulation, removing 

draughts and helping to keep heat inside. 

With climate change and going green high on 

everyone’s agenda, this messaging has worked in 

our favour. 

Unfortunately, this has now caused an opposite 

problem – unhealthy homes caused by a lack of 

ventilation. Bad ventilation in a building doesn’t 

just mean that we may have excess condensation 

and mould on our window sills – a recent study 

found that poor housing conditions costs the 

NHS more than £600m a year, with damp and 

poor ventilation being one of the top three biggest 

issues. 

Many of those glazing parties who took time to 

respond to the consultation on ventilation back in 

Summer 2020 pushed trickle vents as a solution 

for improving ventilation within homes, saying it’s 

one that was within easy reach of our sector. 

Unfortunately, there was little consideration given 

to homeowners’ aversion to trickle vents and 

the fact that fitting trickle vents into windows 

generally involves punching holes in good, highperformance 

products and ruining their thermal 

and acoustic performance – often the reasons 

why they are investing in new windows in the first 

place. 

There are other methods of ventilation 

that can be fitted in homes instead 

of trickle vents in windows, and 

we are advising members that 

like-for-like replacements are 

ok under the rules, as long as the 

property is suffering no ill-effects 

from poor ventilation and homeowners are 

made aware that alternative means of ventilation 

should be installed in the home. 

But we do need to remember that as part of the 

home improvement sector, we should be striving 

to help improve the quality and health of the 

homes we work in. 

Certass TA has released a thorough guidance 

document which is available for all members 

to download in the Members’ Area, as well 

as guidance for homeowners and additional 

document templates. 

The guidance features simple flowcharts and 

document templates to help installers and 

surveyors decide whether trickle vents can 

be omitted from the installation as well as 

alternative ventilation strategies. 

What are the alternative ventilation 

methods? 

Where window replacement is taking place as 

part of a wider whole house renovation, it may 

be possible that background ventilation is to 

be provided by air bricks or even whole house 

mechanical ventilation. This work may be carried 

out at a later stage than the window replacement. 

Where this is the case, evidence will be required 

by work registration schemes, such as Certass, 

that the consumer intends to carry out this 

additional work. 

What if the windows have night 

vents? 

Approved Document F does 

not consider a window with a 

night latch position adequate for 

background ventilation based on 

security issues. 

How do we educate homeowners? 

There is work to be done to educate homeowners 

and consumers on why these regulations have 

been put in place and promote a unified message 

alongside the likes of TrustMark, Which?, the 

National Home Improvement Council and Local 

Authority Building Control. 

What if homeowners refuse trickle vents 

in their windows? 

There are document templates to help installers 

prove that they have advised the homeowner 

to include trickle vents and agreed that the 

homeowner has taken responsibility for installing 

additional ventilation instead. 

How will the rules be enforced? 

I am currently talking to key government figures 

to understand how these new regulations 

will be enforced. If we do not toughen up on 

enforcement, the goal of safer, healthier and 

more energy efficient buildings is unlikely to be 

achieved, as those who follow the rules cannot 

compete with the ‘cowboys’ who will ignore the 

regulations and see it as another commercial 

advantage that can be played to the homeowner. 

Contact Certass Trade Association: 

01292 292 095 

certassta.co.uk 

@CertassTa 


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Contract Mental health Talk 

LET'S TALK ABOUT MENTAL HEALTH 

Following a £10,000 donation to the Lighthouse Club by Quality Assured National Warranties 

(QANW), Gemma Swankie of QANW discusses the range of free resources the construction 

industry charity provides to support installers when they need it most... 

There are staggering statistics about the 

impact of mental health issues within the 

construction sector, which have only been 

exacerbated by the COVID-19 pandemic. 

According to the Office of National Statistics 

(ONS), more than 20 percent of adults in Great 

Britain were experiencing moderate to severe 

depressive symptoms between January and 

March 2021, compared with 10 percent before 

the pandemic began in 2020. 

As the construction sector is one of the largest in 

the UK economy, we can be sure that these stats 

will include installers who, in many cases, will 

have had two exceptionally busy years. 

The sobering statistics tell us that construction 

workers are three times more likely to take their 

own lives than people who work in other sectors. 

In the UK, two construction workers take their 

own lives every working day and stress, anxiety 

and depression account for a fifth of all workrelated 

illnesses. 

Further analysis and research released in 

2021, by Glasgow Caledonian University and 

commissioned by Lighthouse Construction 

Industry Charity, found that suicide continued to 

rise in the four years to 2019. 

Mental health is high on the construction industry 

agenda, and we are seeing much more content 

and information at events such as trade shows, 

and in the industry press. What we need to focus 

on now is letting people know what support is 

available to them and how to get it. That’s why 

we chose to donate to Lighthouse Club. 

Partnering with Lighthouse Club 

QANW donated £10,000 to Lighthouse Club, 

the construction industry charity that provides 

emotional, physical and financial wellbeing 

QANW’s Lauren Frew presents the £10,000 donation to 

Lighthouse Club 

support to construction workers and their families 

in times of crisis. 

We see this new partnership as a way to support 

the important and vital work that Lighthouse 

Club does to help construction workers and their 

families when they are in need. 

Our members are all involved in the construction 

and home improvement sectors, and as well as 

this donation we will be working with Lighthouse 

Club to spread the message about the work they 

do, and the resources (highlighted below) and 

help they offer to anyone who is struggling: 

• Construction Industry Helpline 

The Construction Industry Helpline provides free, 

confidential 24/7 support for all construction 

workers and their families – call 0345 605 1956. 

Their support covers emotional, physical and 

financial wellbeing. 

• Text service 

You can start a chat with trained volunteers if you 

can’t find space for a private phone conversation 

or feel uncomfortable talking. Text HARDHAT to 

85258. 

• Construction Industry Helpline app 

A self-help tool in the palm of your hand, the 

free helpline App has free help and resources 

to manage your wellbeing and information on 

support that’s available in your local area. 

• In your local area 

There are Lighthouse Clubs across the UK and 

Ireland, offering wellbeing support and they 

also put on a range of fundraising events. You 

can find your local Club online - https://www. 

lighthouseclub.org/find-a-club/ 

• Mental health & wellbeing training 

Free training and masterclasses for site 

operatives, project managers, site managers or 

business owners, designed to give you guidance 

on how to support your team if they are in 

distress. 

• Help Inside The Hard Hat campaign 

Lighthouse Club’s Help Inside the Hard Hat 

campaign wants to raise awareness of poor 

mental health within our industry. 

You can help spread awareness in your 

workplace, onsite or in the van with the 

free resources available via: https://www. 

lighthouseclub.org/help-inside-the-hardhat/ 

Bill Hill, CEO of Lighthouse Club said about the 

donation: “We would like to say a huge thank 

you to QANW for their amazing donation which 

means that we can continue to proactively 

support our construction colleagues in need. 

“Our mission is no construction worker or 

their family should be alone in a crisis, and 

this donation will go a long way to helping us 

achieve that.” 

Contact Lighthouse Club: 

0345 605 1956 

www.lighthouseclub.co.uk 

@LighthouseClub_ 


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Contract Glazing Summit Talk 2022 

BUILDING UP MOMENTUM 

After two years away due to the Covid-19 pandemic, the Glazing Summit made a triumphant 

return in October last year. Below, we preview the 2022 event which is already taking shape... 

One of the most important dates in the 

fenestration industry calendar is all set 

for this year with the return of the Glazing 

Summit – after its hugely successful third outing 

last year. 

Founded in 2018, its mix of on-point discussions 

and debates, networking, and the Glazing Summit 

Dinner in the evening has been a big hit with 

fabricators, installers, glass companies and 

component suppliers. 

The fourth Glazing Summit will take place on 

Tuesday, October 18 at Edgbaston Stadium and 

Conference Centre. 

Glazing Summit Founder, and CEO of Purplex 

Marketing and Insight Data, Andrew Scott 

reflected on the event: “The idea was simple – 

fenestration faced big challenges and even bigger 

opportunities. 

“By gathering the sector’s key decision makers in 

one place once a year, we could pool our talents 

and resources, overcome those challenges, and 

take full advantage of those opportunities for the 

benefit of everyone in our industry. 

“Our industry needs a platform for leaders and 

CEOs from across the glass and glazing industry 

to come together to learn and share ideas, 

thoughts and opinions, and every year the Glazing 

Summit is growing, getting better, and becoming 

more important.” 

Indeed, in just four years the Glazing Summit has 

quickly established itself as the biggest one-day 

conference in the fenestration industry. 

Big names and a packed venue 

With more than 400 leaders from across the 

industry coming together, the Glazing Summit, 

which was backed by 25 big-name sponsors, sold 

out yet again last year. 

Across a day of debates, discussions and 

Above: Andrew Scott speaking at the 2021 event 

insightful presentations, fenestration’s best and 

brightest pondered the huge challenges glass and 

glazing currently faces – and how to make the 

most of its enormous opportunities. 

Keynotes included Andrew Scott on the dramatic 

changes the sector has been through over the last 

ten years; David Borland, Senior Technical Officer 

at the GGF, on the ever-changing regulatory 

minefield; Bloomberg correspondent and Chief 

Investment Officer Greg Perdon on Britain’s 

economic outlook; and international business 

consultant Geoff Burch on growth through 

leadership. 

Panel debates featuring sector VIPs tackled the 

industry’s biggest issues, including the soaring 

cost of materials, the supply chain crisis, the 

growing number of mergers and acquisitions, 

and whether the industry’s much talked-about 

commitment to sustainability is just a box-ticking 

exercise. 

Andrew said: “We welcomed over 400 of glass 

and glazing’s most influential people for a 

phenomenal day of insight, debate and discussion 

at Glazing Summit 2021. 

“There was an extra buzz at last year’s event too 

as it provided the first opportunity to connect in 

person for almost two years and it showed the 

industry’s appetite for live events.” 

“Our industry needs a 

platform for leaders 

and CEOs from across 

the glass and glazing 

industry to come 

together to learn and 

share ideas” 

An even better experience 

Momentum is already building for Glazing 

Summit 2022, with some of the industry’s 

biggest names already on board and more 

queuing up to get involved. 

Lock experts Yale are confirmed as headline 

sponsors, while others signed up include 

the likes of MACO, Exlabesa, Unique Window 

Systems, Glazpart, Carl F Groupco Limited, 

Shelforce, Caribbean Blinds, Business Pilot and 

Chase Taylor Recruitment. 

For Andrew and his team, it’s all about building 

on last year’s success. 

“The support we have had since we launched 

the Glazing Summit has been incredible and the 

challenge now is to raise the bar again,” said 

Andrew. 

“We are planning to make this year’s Glazing 

Summit bigger and better than last year, with an 

even better line-up of speakers and an agenda 

which will tackle all of the big topics head-on 

“We’re really excited about continuing to 

shape the event and helping to drive the sector 

forward – and if last year was anything to go by, 

2022 will sell out fast.” 

Contact Glazing Summit: 

01934 808293 

www.glazingsummit.co.uk 

@GlazingSummit 


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Market turbulence 

'FOCUS ON THE HIGH END' 

In a rapidly changing market, it’s going to get tough out there for installers. Martyn Elwell, 

Sales and Marketing Director of Central Window Systems, shares his thoughts and advice 

on how to stay ahead in 2022… 

For the past 24 months, the industry has 

enjoyed a welcome post-lockdown boom, 

thanks to many homeowners investing 

money that would have been spent on holidays 

abroad and other luxuries in renovating their 

properties instead. 

In fact, according to research by Santander, UK 

homeowners applied for over 60,000 extensions 

and conversions in the 13 weeks of lockdown, 

while four in five homeowners renovated their 

homes in the following months. 

Sales for new windows and doors, conservatories, 

extensions and garden rooms soared, and despite 

the supply chain issues and price increases that 

resulted, for the glazing industry it was a trading 

period like no other. 

Now, two years since Covid-19 first introduced 

itself, that’s all changing. 

With most restrictions now a thing of the past and 

Central has increased its product range to include 

high-end products like the aluminium casement window 

Martyn Elwell 

travel almost fully reopened, it seems the general 

public is making up for lost time. 

In the past few weeks alone, hundreds of 

thousands of Brits embarked on a half-term 

getaway following the government’s scrapping 

“There’s no denying 

it – things are tough 

out there for installers, 

and it’s only going to 

become more difficult” 

of coronavirus testing for fully vaccinated 

travellers. 

And with the recent news of a record increase 

in global gas prices seeing an energy price cap 

rise of 54%, home improvements have certainly 

dropped down the list of spending priorities. 

The market is certainly looking very different to 

how it did two years ago, and I do see things 

becoming much more difficult for the industry in 

2022, especially as the surge in demand calms 

down. 

The number of domestic installations has 

decreased dramatically, something we’ve seen 

first-hand at Central Window Systems, with 

domestic projects dropping by 30% in the past 

few years. 

There’s no denying it – things are tough out 

there for installers, and it’s only going to 

become more difficult. 

So what’s the answer? 

My advice to installers would be to try to focus 

on serving the higher end of the market, as this 

is a sector I see continuing to flourish. 

In general, homeowners who previously had 

more disposable income as a result of the 

pandemic no longer have that extra cash 

to hand now that life has for the most part 

returned to normal and are therefore no longer 

spending on improving their properties. 

Continued on page 24 


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Market turbulence 

Continued from page 22 

Central’s aluminium Flat Rooflight has been produced to 

‘help installers tap into a lucrative and growing market’ 

At the same time, however, there will always 

be higher earning households who still have the 

money to spend, and generally, it’s this group that 

would rather invest in premium products. 

Being a “single source supplier” of PVCu and 

aluminium solutions, we are well positioned to 

offer the products to help. 

As part of Central’s growth strategy, we’ve spent 

the past few months expanding into this highend 

domestic market, growing both our product 

portfolio and customer base with the aim of better 

serving domestic installers. 

First in our range is the aluminium casement 

window, said to be the ideal window to tap into 

increased demand for contemporary new-builds 

and refurbishment projects. 

As well as being extremely aesthetically 

pleasing, it incorporates all the high-quality 

functions you’d expect from an aluminium flush 

casement window, including weather resistance, 

advanced performance, and incredible versatility, 

functioning as a durable alternative to timber and 

steel window systems. 

We also offer our aluminium Flat Rooflight 

(above), a contemporary but practical system 

designed to meet the needs of the modern 

building. 

Quick to assemble on site and available in 

a wide range of sizes, this made to measure 

rooflight comes in three different designs – Fixed, 

“I believe that if the 

industry can get 

through what’s been 

an unprecedented past 

two years, we can get 

through anything” 

Ventilation, and Egress – and certainly meets 

the demand for stylish and functional products, 

helping installers tap into a lucrative and growing 

market. 

Also available is our range of highly customisable 

aluminium bi-folds and patio doors, which offer 

homeowners a way to let in more natural light, 

and installers the chance to benefit from this 

premium market. 

From a PVCu perspective, our mechanically 

welded flush casement windows provide our 

customers with a heritage look that suits many 

applications. 

It’s the perfect product that can differentiate 

installers from the competition and help maximise 

their margins. 

The right marketing 

In what’s set to become a difficult and 

competitive trading period, as well as investing 

in premium products it’s also vital that installers 

wrap themselves in a marketing package to 

maintain their strong reputation. 

Of course it’s very tempting to cut costs, but it’s 

more important now than ever for installers. 

That’s why in addition to an extensive product 

portfolio, we also offer our customers access to 

the exclusive Central Hub, an online portal where 

both PVCu and aluminium installers can access 

showroom materials and marketing support, 

brochures, images and downloads, as well as the 

latest company news and order notifications. 

All the features of the Central Hub have been 

designed to benefit installers, from detailed 

product information to dedicated marketing 

and showroom support, all of which will help 

them provide better service to their customers, 

and ultimately win them more sales, improve 

conversion rates and increase profit margins. 

Promising future 

It’s certainly a changing market out there, but I 

believe that if the industry can get through what’s 

been an unprecedented past two years, we can 

get through anything. 

With strategic investments in both the right 

products and their marketing, domestic installers, 

I believe, will flourish, with Central Window 

Systems at hand for support all the way. 

Contact Central Window Systems: 

0121 500 0505 

www.centralwindowsystems.co.uk 

@Central_WS 


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There are many benefits to installing the Guardian Warm Roof, and in the face of industry 

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Over the last few years the industry 

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there’s been substantial growth in homeowners 

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While personal needs for more space are growing, 

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As a result, homeowners 

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With growing environmental demands on 

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increases of up to £708, we are all affected. 

As a result of these imminent changes you are 

probably wondering ‘how will this affect the 

future of my business?’. 

Solutions for homeowners 

In many homes across the UK the conservatory 

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neglected extension of its insulation and ventilation technology. 

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homeowner. When replacing the roof, a key 

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Subsequently, installers get further access to the 

product offering of the renowned industry giant 

VELUX ® , a reputable long-term partnership that 

boosts saleability among homeowners. 

Systems of the future 

Instructing long-term home improvements can 

often be delayed while awaiting planning approval. 

However, with the Guardian Warm Roof, installers 

can get pre-approval through the local authority. 

Therefore the system can be fabricated and quickly 

delivered to site, so installation can start a lot 

sooner. Pre-fabrication through Guardian Certified 

Fabricators means the build can be completed in 

as little as 3 days, allowing installers to easily plan 

ahead and move onto the next job. 

Prefabricated systems are also known to be a 

more sustainable building process including 

the potential for less waste and reduced 

on-site resources. The Guardian Warm Roof 

also incorporates recyclable aluminium in 

its prefabricated framework. Demonstrating 

multi-level environmental benefits in line 

with government and homeowner priorities, 

the Guardian Warm roof presents a wealth of 

opportunity for home improvement companies. 

Guardian Certified Installer 

Built on innovative foundations in the home 

improvement industry, the Guardian Warm 

Roof has a long-standing reputation. This 

reputation proceeds with the Guardian Certified 

Installer scheme. Intending to set the highest 

standard for home improvements across the 

United Kingdom, installers are enrolled onto an 

extensive training programme to bring them up to 

excellent standards. Guardian Certified installers 

get first access to new offerings and partner 

systems including VELUX ® roof windows. They 

also benefit from building control registration, 

hands-on business and technical support, 

marketing assets and additional leads. 

Future-proofing business 

Hailed as ‘the perfect future-proofing solution 

for homes with conservatories’ – Ross Darcy, 

Director at Guardian Building systems, 

installing Guardian Warm Roofs is the next 

best step for home improvement and new build 

companies. By growing system offerings to 

homeowners, companies can confidently raise 

the bar on industry pressures by delivering 

the very solutions the nation needs, providing 

for homeowners who want to reclaim their 

conservatory back or enjoy an efficient glazed 

extension without wasting money and being 

hindered by building regulations. 

The Guardian Warm Roof is a luxury energyefficient 

system that equips homeowners with 

peace of mind and full enjoyment of their space 

for generations to come. Consequently, it is 

also the best future-proofing solution for home 

improvement companies as the nation faces 

rapidly changing environmental pressures. 

Future-proof your business and become a leader in 

the fenestration market by installing the Guardian 

Warm Roof in your area. Enquire today to learn 

more about the Guardian Warm Roof or start your 

journey to become a Guardian Certified Installer. 

Enquire now: Quote Ref - GBSVELUX4 

Email: customerservices@ 

guardianbuildingsystems.co.uk 

Contact Guardian Warm Roof 

0800 066 5832 

www.guardianbuildingsystems.co.uk 

@Guardian_W_Roof 



Sash windows 

When the longstanding timber windows 

at a local Gateshead Primary School 

began to come to the end of their life, an 

effectively planned window replacement project 

was required. 

Alongside working with REHAU PVC-U frames to 

provide fitting aesthetics for the historic building, 

the installers and fabricators involved needed to 

conduct this work with minimal disruption to the 

live school environment. 

Located in Low Fell, Gateshead, and built in 

1896, Kells Lane is a mixed-sex primary school 

with 429 pupils. When the school needed new 

windows, Gateshead Council wanted to replicate 

the old timber windows with solutions that were 

energy-efficient, secure and low maintenance, 

while fitting in with the appearance of the 

surrounding conservation area. 

FRAMES FIT FOR THE FUTURE 

When Gateshead Primary School needed its windows replaced, installer Hadrian enlisted 

the help of REHAU’s PVC-U profiles to improve the performance without losing the original 

timber design. 

Following a competitive tender process, Hadrian 

Window Systems (Hadrian) were awarded the 

contract for the supply and installation of the 

replacement vertical sliding sash windows. 

Hadrian tasked the fabricator Roseview with 

making these windows, which were manufactured 

using REHAU PVC-U profile. 

Due to the age of the building, the windows 

needed to be sympathetic to the original timber 

window design while also improving performance. 

Specifically, Heritage Rose double-glazed vertical 

sliding sash windows were provided to deliver a 

highly efficient solution. 

As these systems use 28mm glazing, compared 

to others which use 24mm, they offer better 

energy efficiency and good acoustic performance 

ratings compared to other uPVC products. 

The project also required additional nonstandard, 

vertical sliding sash windows to be 

specially manufactured to match the existing 

A total of 189 vertical sliding sash windows were installed by Hadrian Window Systems. 

“As our close partnership with REHAU spans 

decades, we trust in the quality of their profile” 

windows that they were set to replace. As some 

of the frames specified contained tall window 

arches with triple astragal bars that create a 

sunburst effect for the building’s occupants, the 

fabrication requirements became increasingly 

complex. 

Mike Bygrave, Sales & Marketing Director at 

Roseview, said: “We make recommendations and 

produce windows based on the specific project 

details, and Kells Lane was no exception. 

“In this case, the specification needed to consider 

the school’s close proximity to a conservation 

area, and the fact large, more intricate window 

designs were also included. Consequently, 

any solution we provided needed to take 

these concerns into account, which is why we 

recommended our Heritage Rose model. 

“As our close partnership with REHAU spans 

decades, we trust in the quality of their profile 

so were very confident any frames we provided 

would fit this project’s specific requirements. 

“We find that PVC-U from REHAU offers a number 

of benefits, including that they are easy-tomaintain, 

are long-lasting and provide excellent 

energy efficiency and acoustic performance, 

which is why they remain an attractive solution. 

Additionally, because we test all of our fullyfabricated 

windows independently, on top of 

REHAU’s market-leading profile testing, we can 




Get the perfect 

finish with 

Rio furniture 

Following the successful launch of the new 

Rio Flush Fit window, REHAU are pleased to 

offer a range of high quality, complementary 

hardware. The range includes key locking, 

beautifully-designed monkey tail and tear drop 

handles, dedicated Rio TOTAL70 Chamfered and 

Sculptured pegs and stays. All hardware is fully 

zinc-casted for a solid, high-quality finish and 

optimal longevity. 

Windows. Reinvented for modern life. 

enquiries@rehau.com 

Tel: 01989 762600

Sash windows 


The project had to carried out over 

five phases to limit the impact on 

the school 

further improve upon these key assets to offer the 

best possible window.” 

A solution that delivers 

A total of 189 REHAU vertical sliding sash 

windows needed to be fitted by Hadrian 

throughout the school. In addition to this, 40 

replacement casement windows were required 

to the toilet blocks and external wellways, which 

the installer manufactured inhouse, with REHAU 

profiles. 

As this project was to be carried out during 

term-time, ongoing works needed to cause 

minimal disruption for pupils, teachers and other 

“Everyone has been 

commenting on how 

good the windows 

look and the quality is 

top class, so we’re all 

really pleased” 

on-site staff. Indeed, due to size of the windows, 

measuring 1200 x 3300mm and weighing 

in excess of 150kg, they had to be split into 

separate frames and coupled together on site. 

In order to ensure school activities during the day 

remained undisturbed, these product deliveries 

and joining activities occurred outside teaching 

hours. 

David Carr, Quantity Surveyor at Hadrian Window 

Systems, commented: “We have worked with 

Roseview for many years and, in that time, have 

built a good relationship and have confidence in 

the quality of their vertical sliding sash windows. 

“The size and weight of the windows meant 

two installers were required to manoeuvre each 

frame into position, so good ease-of-fit was 

a must when using an external scaffold and a 

telehandler. 

Five stars 

The whole project was carried out over five 

phases, running from July 2020 to January 2021 

in order to limit the impact on the school. 

Each phase was linked to the building elevations 

and was planned so that one classroom was 

released at a time, enabling the school to relocate 

pupils to different classrooms without impinging 

on teaching. 

The five-phase approach was praised by 

Chris Martindale, Project Development Officer 

at Gateshead Council: “We were extremely 

impressed with how smoothly this project ran 

from the beginning to completion, especially given 

the complex circumstances involved. 

He concluded: “As a client, I was able to leave 

everyone involved in this to carry out the works 

required – the fact I could do this, and still have 

the project delivered on time, was something I 

really appreciated. 

“We would happily engage Hadrian again because 

their communication was excellent. Since the 

project was completed, everyone has been 

commenting on how good the windows look 

and the quality is top class, so we’re all really 

pleased.” 

Contact REHAU / Roseview 

01989 762600 / 01234 712 657 

www.rehau.com/uk-en / roseview.co.uk 

@REHAUWindows / @RoseviewWindows 


Only the sky’s the limit 

What’s as beautiful as an aluminium roof lantern 

from Atlas? What’s as beautiful as its stylishly 

slender sight lines, its meticulously crafted 

aluminium structure or its ability to turn a forgotten 

room into the place to be? And what’s as beautiful 

as a range of Atlas roof systems, including 

conservatories, lean-tos, verandas, skyrooms and 

rooflights? What’s as beautiful? The sky of course. 

Why hide it? 

To see more, talk to our Technical Team 

at atlasroofsolutions.co.uk/sky 

Lantern Flat Rooflight Skyroom Conservatories Verandas Lean-tos

Updates 

Over 1,700 Optima windows and doors from Profile 22 were installed in a £38 million tenure-blind new 

build housing development in Harrogate, North Yorkshire. 

With the project needing over 1,700 casement and flush casement windows, residential doors and 

French doors, it was awarded to experienced Profile 22 Approved Contractor Kingfisher Windows, a leading 

manufacturer and supplier of windows, doors and conservatories. 

For this project, the Optima windows had a textured Basalt foil on the external face to tie in with the 

development’s subdued material palette that reflects the surrounding communities. 

Jonny Reynolds of Kingfisher Windows said: “The strength and quality of Optima products including the flush 

casement windows have delivered exceptional high-quality aesthetics and superb product performance that a 

project of this nature demanded.” www.profile22.co.uk 

For further windows updates visit www.total-installer.co.uk 

OPTIMA MEETS NEW BUILD PROJECT DEMANDS 

TRIPLE AWARD WIN FOR KEYLITE ROOF WINDOWS 

Keylite Roof Windows (Keylite) came away victorious at the recent Builders’ Merchants Awards, taking 

home the title of ‘Supplier of the Year’ at the 20th anniversary event. 

This latest victory comes in quick succession after two other award wins for the brand. Keylite’s Integrated 

Expanding Thermal Collar was crowned ‘Best Roofing System or Product’ at the 2021 Build It Awards at the end of 

November, and the team also triumphed at the recent BMJ Industry Awards, picking up ‘Roofing Supplier of the Year’ 

for the fourth consecutive year. 

The broad range of materials used in the manufacture of roof windows has been subject to severe supply 

disruption over the past 18 months. Despite this, the Keylite team have been working extremely hard to ensure 

they remain a solid supply partner for stockists. www.keyliteroofwindows.com 

REFRESHED WEBSITE FOR SHEPLEY'S RETAIL ARM 

Shepley has launched a fresh new website for its retail brand Visage. 

visageonline.co.uk showcases the complete Visage product range including Rehau PVCu windows 

and doors, Vuelta Flush sash windows and the Visage Composite Door Collection. 

The website also offers homeowners advice on glazed extensions, conservatories and bifold doors. 

“Accessibility to information online is key for homeowners researching home improvements. With 

recent reports claiming that 51% of people are planning to enhance their home in the next year, the 

new Visage website offers homeowners practical information and advice for their project,” explained 

Ian Griffiths, Managing Director at Shepley Windows. 

www.visageonline.co.uk 

MORLEY INCREASES UNI-BLIND CAPACITY BY 50% 

Morley Glass has invested more than £750,000 to increase its capacity for manufacturing its UK Uni- 

Blinds range of integrated window and door blinds by a further 50%. 

The investment comes in a year when Morley Glass has produced record volumes of Uni-Blinds, up 46% versus 

the previous year, reflecting the strong demand that installers are experiencing for the ultra-modern shading and 

privacy solutions provided by the range. A new production line for making insulating glass units complete with 

ScreenLine Venetian blinds in the cavity has been installed, which means Morley Glass now has three dedicated 

production lines in all. Ian Short, MD of Morley Glass said: “It was only four years ago that we made our last 

major investment in our manufacturing capacity, but the strength of growth that we have seen for Uni-Blinds, 

particularly over the past two years, has exceeded our expectations.” www.morleyglass.co.uk 



Oh so 

VIBRANT 

The Virtuoso Malton door seen here is finished in Heather, 

just one of many stock colours available in the Virtuoso range. 

But if you want the beauty to stand out further, there’s a 

world of choice with our RAL colour pallet. From traditional 

coloured doors, aluminium-effect doors, contemporary and 

ultra-modern doors – make your imagination Virtuoso vibrant. 

There’s oh so much more to discover at 

virtuoso-doors.co.uk/oh-so-beautiful

Out & About: Made for Trade 

ENGINEERED FOR GROWTH: THE RISE 

AND RISE OF MADE FOR TRADE 

Total Installer recently spent time with the Made for Trade team at its new Wynyard HQ in 

Billingham, Stockton-on-Tees, to discuss the Korniche brand and hear how bold business 

decisions and keeping design and innovation central to the business’s core values has seen 

the company go from strength-to-strength. 

There’s an awful lot to 

like and see on a tour of 

Made for Trade’s stunning 

210,000ft 2 Wynyard HQ; the 

modern showroom showcasing 

its Korniche brand products; 

break-out areas and café-style 

canteens that wouldn’t be out 

of place at a tech giant’s HQ; 

a fully furnished gym with 

changing and shower facilities 

to keep staff active and help 

attract new workers in the 

area; but one thing that really 

stands out and sets Made for 

Trade apart from most other 

‘fenestration’ businesses is the 

number of product engineers 

and designers within the 

offices – there’s a lot more 

of them! 

It’s a point that was picked 

up by Commercial Director 

Andy Jones, a recent addition 

to the Made for Trade management 

team, soon after his arrival. On our tour 

Andy explained: “The thing I noticed very 

quickly is the number of engineering 

staff is different to the sector 

– it’s testament to the 

importance of engineering 

and product development to 

the business.” 

As with most trends in 

companies, this engineering 

focus comes from the top at 

Images: Made for Trade offers the stunning Korniche Bi-folding door. 

Made for Trade. Chairman 

Richard Gaunt (left) 

explained: “The 

heart and soul of the 

company is engineering. 

Everything we have done 

and are going to do in the 

future is to be that one step 

ahead. We’re not just copying 

what someone else has done, we’re 

trying to better it.” 

And he’s put a management team in place to 

ensure this aspiration is realised. 

Managing Director Bradley Gaunt 

(left), Technical/Engineering 

Director Ashley Gaunt and 

Operations Director Chris 

Wann, all have engineering 

backgrounds, bringing 

experience from various sectors 

into the business. 

Doing things differently 

It’s a different way of doing 

things, but the management 

team at Made for Trade 

aren’t concerned about doing 

things differently or making 

bold decisions. It’s quite the 

opposite really; the company 

has changed and developed its 

areas of focus to get to where 

it is today, notably taking the 

decision to close the 

domestic sales and 

installations side 

of the company 

to focus solely on 

the trade in 2016. 

Richard explained: 

“We realised we were 

doing too many things. 

You can’t really concentrate 

and have all these plates spinning 

– you need to make sure one doesn’t fall off.” 

Accelerated growth 

But 2016 was a key year for Made for Trade 

and marked the year the business growth really 

started to accelerate, prompted in no small part 

by the launch of the Korniche Aluminium Roof 

Lantern, which really took hold the following year. 

The Korniche Roof Lantern embodies everything 

that Bradley, Ashley and the team at Made for 

Trade want to put out into the market – it’s 

engineered and developed specifically with 

the trade and installer in mind. It’s quick to 

install and arrives as a kit with full, easy to 

follow instructions for the installer, reducing the 




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All designs are Document L & Q compliant 

Available in any thickness up to 52mm 

Call 0161 946 1164 to request your hard copy 

RegaLead Limited | Columbus House | Altrincham Road 

Sharston | Manchester | M22 9AF 

Telephone: 0161 946 1164 

Email: sales@regalead.co.uk | Web: www.regalead.co.uk

Out & About: Made for Trade 


Above: Made for Trade operates from three facilities in the North East, including its 210,000ft 2 

Wynyard Head Office and factory. Right: Technical/Engineering Director Ashley Gaunt. 

potential for delays on projects. With no cutting or 

silicone required within the roof structure, Made 

for Trade says the Korniche is the go-to lantern, 

offering plenty of margin for the installer and a 

stunning product for the homeowner. 

Whilst words are one thing, Made for Trade were 

willing to showcase the ease of installation and 

put their mantra of ‘Glazed in seconds, fitted 

in minutes’ to the test at the FIT Show, inviting 

installers to have go and see for themselves 

against the clock! 

Korniche Bi-folding door 

With the Korniche Roof Lantern going down a 

storm with installers and homeowners – it’s 

believed to account for over 50% of the lantern 

market – the team at Made for Trade were in no 

mood to stand still, and despite already offering 

the Smarts Viso-fold door and introducing the 

Visoglide Plus door in 2021, the team launched 

the eagerly anticipated Korniche Bifolding 

door that year also. 

As you’d expect, the Korniche 

Bi-folding door boasts a 

number of innovations 

to make life easier for 

the installer, whilst also 

ensuring a better product for 

the homeowner to live with. 

Security is one area 

where the Korniche 

Bi-fold excels, with 

clever details including a 

unique new shoot bolt handle with an anti-back 

drive element. As a result, even if left unlocked 

a forced entry attempt can’t rotate the handle 

to open the door – the team say this kind of 

reliable, robust touch will sit at the forefront of 

fenestration security in 2022. 

Effortlessly glide 

Other innovative design touches include sealed 

bearings in the stainless-steel wheels, and lateral 

rollers residing in a unique pivoting axle that allows 

the wheels to follow any misalignment in the 

stainless-steel tracks underneath. The team say the 

doors have been rigorously tested to glide effortlessly 

with class-leading smoothness for years to come. 

Making life easier for the installer, Korniche 

Bi-folds also feature a ‘world first’ – a 

unique and patented clip-in internal 

glazing bead (left) which the 

team say will be the standard 

by which all other systems 

are judged. As another 

industry first for Made 

for Trade, the mechanism 

uses an outer section of 

traditional powder coated aluminium to match 

the surrounding sash, yet with the high tolerance 

to work as the clip-in bead element. Thanks to 

the high precision materials and manufacturing 

tolerances with no wedge gasket used, the result 

is that beading time for the installer can be 

reduced to a matter of seconds per sash. 

What’s next? 

Furthermore, a unique deglazing tool is supplied 

with each kit that engages down the glass line to 

remove beads quickly and easily in a couple of 

seconds, enabling glass to be removed without 

risk of damage to the powder coating finish of the 

bead or sash. 

With these two fantastic products available 

under the Korniche banner, coupled 

with the recent official rebrand and 

continual focus on product development 

and innovation within the company, the 

question has to be what’s next? 

Whilst letting on the company is looking 

into supplying glass and taking control of their 

transportation and delivery – two massive 

undertakings – the team also announced they 

have two new products at “FEED” (Front End 

Engineering Design) stage, but they’re keeping 

tight-lipped on what they might be! One thing 

you can be sure of though is they will be 

‘disruptor’ products, offering key benefits for 

both the installer and the end user. As Chris 

Wann explained: “We intend to develop the best 

products, provide the best service at the best 

price. The best products don’t necessarily mean 

the ‘Rolls Royce’ of everything, it means the best 

products for our customers, and I like to think 

we’ll continue to do that.” 

And that’s the key – offering solutions that 

make installers’ lives easier and perform well for 

customers. It sounds so simple, but it’s what’s seen 

Made for Trade grow from a company with 73 staff 

and £8.3m turnover in 2016, to a team of 275+ 

staff with an expected turnover of between £45- 

£50m turnover this year – so watch this space! 

Contact Made for Trade / Korniche 

01642 610 799 

madefortrade.co 

@MadeForTrade1 


i-folding 

door 

15% 

INTRODUCTORY 

DISCOUNT * 

DISCOUNT CODE 

TIK02 

Patented clip bead delivering the fastest glazing time. 

Trickle vents positioned in frame - no need for extenders! Full 

bearings and stainless steel hardware for the smoothest glide every 

time. All with a 10 year manufacturer’s warrantee. 





* 

Discount applies to all trade customers and applied to the first, single item purchase only of the Korniche Bifolding Door | *Korniche Bi-folding 

door price is based on 5-5-0 configuration 3750 x 2000 , stock colour, delivered. Unglazed. Price is correct at point of publishing. Delivery 

restrictions apply. Product specification and prices may be subject to change without prior notice. 

STAND 

N11

Locking systems 

UNLOCKING SIMPLICITY 

UAP has helped deliver a locking system that needed patented keys that cannot be re-cut 

for a project at Manchester College. We hear more about this recent project... 

The Manchester College is the largest 

further education college in the UK, with 10 

locations across central Manchester, South 

Manchester and North & East Manchester. 

The latest addition to the college is a £25 million 

teaching facility at the Openshaw campus 

in East Manchester. Constructed by Caddick 

Construction, the new facility centralises 

healthcare, construction and motor vehicle 

teaching in Openshaw. 

The new building includes a six court sports hall, 

outdoor pitch, gym and sports lab, along with a 

health suite with a hospital ward and infectious 

disease area. It also includes workshops for 

construction, mechanics and engineering 

students. 

Some of the learning areas are multi-use 

classrooms which need to be accessed by 

members of staff from different departments, 

while other areas will be specific to a particular 

department with access restricted to members of 

that departmental team only. 

All areas of the building needed to be accessible 

for maintenance and management teams. To aid 

both security and convenience, the college was 

keen to implement a locking strategy that is both 

secure and simple to operate for all members of 

staff. 

A critical part of the brief for Sheffield-based 

architectural ironmongery specialist, Sapphire 

Hardware, was that the chosen locking system 

should provide patented keys that cannot be 

re-cut on the high street, thereby ensuring any 

duplicates are authorised and any lost or stolen 

keys are reported. 

The goal for the locking strategy was to enable 

each key holder to open all doors for which 

they have authorised access with a single key. 

This created the need for an intricate locking 

hierarchy with multiple variations in individual 

keys and masterkeys. The college also wanted 

A total of 20 keys were 

developed for this project 

Caddick Construction and Sapphire Hardware to 

consider how project delivery at the new building 

in Openshaw could be part of a wider roll out of 

the locking hierarchy as other buildings in the 

campus network are built or refurbished. 

Caddick collaboration 

Working collaboratively with the college and the 

construction contractor, Sapphire developed a 

locking hierarchy that enables all locks to be 

opened by a grandmaster key, with 12 submaster 

keys providing access to specific locations for 

teaching, maintenance, admin and cleaning staff. 

Once this had been agreed with the college, UAP 

Locking Systems custom-manufactured each 

cylinder and key, including hand-pinning of all 

cylinders for accuracy, and provision of two keys 

for each lock. 

“As some locations serve multiple departments,” 

explained Bill Murray from UAP Locking Systems, 

“some locks need to be opened by more than 

one submaster key. UAP Locking Systems 

manufactured a total of 20 key types, aligned to 

the access protocols provided by the college and 

the schedule developed by Sapphire Hardware.” 

For some doors, there are two locks as an 

additional layer of security and all classrooms 

have been fitted with a thumbturn to enable fast 

and easy locking from inside. 

This was part of the client’s brief, in order to 

deliver an additional lone working security 

measure for any staff staying after normal 

teaching hours, and for lockdown procedures 

in the event of a terror or knife crime attack. All 

external doors have also been manufactured 

by UAP Locking Systems to enable doors to be 

locked from inside the building as an additional 

safeguarding measure. 

All the data from the locks and keys produced 

by UAP Locking Systems is now securely 

stored by the company, to enable duplicate 

keys and replacement locks to be cut at any 

time. Importantly for this project, the data 

will also enable locks and keys for any future 

refurbishment or build programmes at other sites 

to be designed and manufactured aligned to the 

security and access protocols at the Openshaw 

building. 

“For example,” explained Andrew Canning, 

Project Manager at Caddick Construction, “If 

additional construction teaching areas are 

created at another site, the locking data stored by 

UAP will enable a lock to be installed that allows 

construction teaching staff based in Openshaw to 

access those rooms with their existing key. 

“The whole project has been a collaboration 

between the delivery partners to enable the client 

to maintain security on a one person, one key 

basis, and its success has been dependent on the 

accuracy of Sapphire Hardware’s schedule and 

UAP’s manufacturing.” 

Contact UAP: 

0161 796 7268 

https://uapcorporate.com/ 

@UAP_Limited 



Innovation comes built-in 

MANUFACTURING 

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10-12 MAY 2022 

QUOTES IN 

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BRINGING GLAZING 

TO LIFE 

Integral blinds are a popular and practical solution for 

many doors and windows, giving you the perfect opportunity 

to increase your profits. Pronto! 

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Bruntcliffe Way, Leeds LS27 0HH 

morleyglass.co.uk 

0113 277 8722 sales@morleyglass.co.uk

Building Regs 

ARE YOU FITTING COMPLIANT DOORS? 

Do you install doors that meet the upcoming new Building Regulations? Wayne Richards, 

Deceuninck Aluminium’s Technical Manager, tells Total Installer why now is the right time 

to get to know the upcoming changes. 

The popularity of bi-fold doors has been a 

modern success story, and has arguably 

been the driving force behind the 

resurgence of aluminium as a framing material, 

as homeowners went on to replace all old timber 

or PVC-U windows with new aluminium ones after 

installing bi-fold doors. 

Systems were designed to balance the thermal 

efficiency required by Building Regulations with 

the slim sightlines and security levels desired by 

homeowners. 

Until now, the balance has worked, but with 

U-values dropping to 1.2W/m 2 K for windows, and 

doors with a glazed area of greater than 60%, 

going into newbuild properties from the summer, 

and dropping even further by 2025, installers 

are turning to their suppliers to find out if their 

products can be adjusted to comply. 

The obvious first thought is: would using a 

triple glazed unit improve the overall thermal 

performance enough to comply? 

Deceuninck Aluminium’s 

Wayne Richards 

“Older systems were actually designed for a 

double-glazed unit, so there’s a maximum width 

of unit you can get into the frames” 

“Older systems were actually designed for a 

double-glazed unit, so there’s a maximum width 

of unit you can get into the frames,” Wayne 

Richards, Deceuninck Aluminium’s Technical 

An example of Deceuninck’s Bi-Fold door 

Manager, explained. 

“So, the question is not about the number of 

panes of glass, but how deep you can go, and 

with older systems you are typically limited to a 

28mm-32mm unit.” 

This, he argued, limits the design in terms of 

thermal performance. 

Since the Decalu88 Bi-Folding Door from 

Deceuninck Aluminium can incorporate units with 

thickness ranging from 12mm to 62mm, you have 

greater control over the thermal performance. 

“If we went for a standard centre-pane U-value of 

1.0W/m 2 K on the bifolding door, we can achieve 

an overall U-value of 1.13W/m 2 K,” Wayne said. 

“This means our door can comply with the 2022 

Part L revisions with a double-glazed unit. 

“And if we went for a 0.4W/m 2 K centre-pane 

U-value, we can achieve an overall performance 

of 0.68W/m 2 K with a triple-glazed unit. 




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01452 341 890 | residencecollectiontrade.co.uk | trade@residencecollection.co.uk

Building Regs 


Designing a product from scratch 

means other features can be added 

“That’s based on a 4m x 3m bifolding door, and 

able to meet the expected values in 2025.” 

If a triple glazed unit was used to improve the 

thermal performance, consideration would need 

to be made for the extra weight placed on the 

hardware. 

“Most bifolding doors on the market have a 

maximum weight of 100kg-150kg,” Wayne said. 

“So, if you are going to put in triple glazing then 

you are probably going to go over that maximum 

weight, which is going to limit the size of the 

door.” 

He pointed out that the limiting factor is the 

weight that the rollers can carry. 

“With the Deceuninck system, the rollers are 

designed to take 400kg, which is 200kg a leaf,” 

he said. 

“When we did the PAS 24 test, we submitted a 

door that was 1.2m wide by 3m high – each leaf. 

“This was purely to make sure that the doors can 

cope with that sort of weight, effectively futureproofing 

the door.” 

Wayne argued that it was vital that door designers 

had one eye on the future, because many limiting 

factors could be introduced further down the line. 

“We may be looking at acoustic/laminate glass in 

the future, especially with security,” Wayne said. 

“You are already looking at laminate glass being 

“It’s a lot easier to 

actually redesign 

a new product, 

especially since 

people are looking for 

slimmer sightlines and 

better security” 

installed in all doors. 

“So, if you want to keep the size, and incorporate 

a 62mm unit, then you need a heavy-duty roller 

and hinges to cope with it.” 

The unit is only one variable factor. Another is the 

thermal break, with some suggesting that this 

can easily be swapped out for a better thermally 

performing alternative. 

“Systems are tested with a particular thermal 

break,” Wayne said. 

“So, if you introduce a new thermal barrier, then 

you have to go through the whole design and 

testing procedure again. 

“It’s a lot easier to actually redesign a new 

product, especially since people are looking for 

slimmer sightlines and better security. 

“This aside, many older systems use barriers 

that you can’t improve the thermal performance 

of, whereas the Deceuninck Decalu88 Bi-Folding 

Door uses an ABS system which is a lot stronger, 

and can go up to 42mm should the need arise.” 

Wayne believes thermal efficiency cannot be 

retro-designed into existing systems, which is 

why the Deceuninck Decalu88 Bi-folding Door 

was designed from scratch. 

This also allowed the company to design in other 

features, such as the speed of installation and 

the overall product quality. 

“Everything on that door is Qualicoat Seasideguaranteed, 

including the stainless-steel 

hardware,” Wayne said. 

“Another key feature is the pre-installed gasket. 

You could probably save yourself 30-40 minutes 

per door, simply because you wouldn’t have to 

install the gaskets. 

“With the Decalu88 you glaze each leaf in five 

minutes. 

“With older systems, it’s not just about the 

thermal performance. 

“Even if you could get them to meet the tighter 

U-values, you’ve still got an old door. The Decalu 

is a modern door with future variables in mind.” 

Contact Deceuninck Aluminium: 

01249 816 969 


@Deceuninck 


For further doors updates visit www.total-installer.co.uk 

STAY ONE STEP AHEAD WITH BEDFORD BI-FOLDS 

Q1 2022 is proving to be a busy 

time for everyone. Our workshop 

machines have never worked 

so hard. With all teams flat out, it’s all 

hands-on deck to get our frames fabricated 

for trade customers. 

While machinery speeds up fabrication 

production, introducing Trade Pricing 

Software WindowCad during 2019 and 

Glazing Vault in 2018 has reduced our quotation 

process. Quoting jobs can be very labour 

intensive and it has proven to be an invaluable 

time-saving tool. Implementing these platforms 

within our website has changed our day-to-day 

operations. Not only for us, but also for our 

customers. One of our trade customers points 

out it has helped with the workflow of their 

business: “We use it and like it so much we’ve 

set our business up this way too”, says Russell. 

As a business we want to bring quality, durable 

and energy efficient products to the consumer. 

We want our customers to know when they install 

a product it will last. We supply Atlas, ALUK, 

Cortizo, Hallmark, Hi-Finity, Hörmann, Jack, 

Korniche, Liniar, Pallazzo, Reynaers, Rockdoor, 

Sheerline, Schüco and Virtuoso. We are also 

one of a small number of certified fabricators 

and installers in the UK for Reynaers Hi-Finity 

and Cortizo Cor Vision Plus profiles. On top of 

this, if you choose to use integral blinds in your 

offerings, we supply only the very best from 

award-winning Morley Glass. 

Many of these brands are constantly pushing 

design innovation with regards to ways 

to increase and exceed efficiency, 

performance and durability, as well 

as improve sustainability and reduce 

environmental impact. With retail and 

trade customers researching products that 

already comply with forthcoming regulation 

changes, we know and trust our brands 

to deliver not only Part L regs but also any 

future legislations. 

We are doing our best to continue to stay 

one step ahead and not pass further charges on. 

As the supply chain issues continue, we hope 

we have managed to support trade installers 

to maintain a competitive price in the market, 

and above all, help win jobs. Enquire today for 

our unbeatable unglazed /collection prices. We 

are also introducing a kit form aluminium slider 

which will be perfect for the uPVC and bi-fold 

only fabricators. 

Contact Bedford Bi-folds on 01234 342669 or 

visit www.bedfordbifolds.co.uk 

PROFILE SYSTEMS 

FOR THE TRADE 

Competitive Prices 

Innovative Designs 

U-Values as low as 0.75 W/m²K 

Wide range of colours 

Slim sightlines 

Thermally efficient 

01234 342669 | sales@bedfordbifolds.co.uk | www.bedfordbifolds.co.uk

Updates 

PVC-U windows and doors manufacturer Excell Trade Frames (Excell) is celebrating its 20th 

anniversary with polymer supplier REHAU. 

From its factory in Astley, Excell manufactures PVC-U windows and doors, using polymer supplied by REHAU. 

According to the company’s Directors John and Jill Oliviero, the company’s dedication to providing premium-grade 

products was a key factor behind its partnership with the polymer manufacturer, which began in 2001. 

Due to exponential business demand driven by the partnership, the company has moved three times 

to larger premises in the Manchester area, and now operates from an 18,000 sq. ft. factory with 38 

employees. www.rehau.com/uk-en/pvcu-rehau-windows 

ENDURANCE DRIVES DOWN LEAD TIMES 

For further doors updates visit www.total-installer.co.uk 

REHAU CELEBRATES 20-YEAR EXCELL PARTNERSHIP 

Stephen Nadin - Endurance Doors 

Endurance Doors are now driving down lead times for their bespoke, solid core composite 

doors to five weeks, with plans to take this to a twelve working days standard following 

a sustained period where material supply, consumer demand and other social and 

economic factors have pushed times out considerably. 

New business systems have been implemented including the new Amicus platform, which 

greatly improves customer communications through an automated ticketing and tracking 

system, something used effectively by trusted businesses in consumer facing sectors in the 

UK and beyond. 

https://endurancedoors.co.uk 

INNOVATION AT ITS CORE WITH GRIPCORE DOORS 

Sternfenster now supplies doors constructed using the latest GRiPCORE technology, which takes 

composite doors into a new league: they are stronger, heavier, won’t warp or crack, and are 

warmer and more secure. 

GRiPCORE doors, developed by DOORCO, are made using a hybrid of cross-laminated engineered hardwood, 

laminated veneer lumber (LVL) timber, and hardwood stiles and rails, then pressed with 4mm GRP skins. This 

robust design means these doors will not move, bow or twist more than 3mm, require minimal maintenance, 

and have security built in thanks to this unique construction. GRiPCORE doors are said to be warmer and 

stronger than standard composite doors: they can achieve an ultra-low U-value of 1.0W/m²K or better; and 

they feature multi-point locking mechanisms and high-grade security hardware. www.sternfenster.com 

RELOCATION PUTS PREMIER ARCHES ON RIGHT PATH 

When Premier Arches relocated to a larger unit at the beginning of 2020, the company could not 

have predicted the unprecedented market conditions they’d soon find themselves in. 

Soon after more than doubling in size and moving from a 4,700 square foot manufacturing facility in Bolton 

to a 10,000 square foot premises in St Helens, the company was forced to shut its doors thanks to Covid-19, 

and it was very difficult to predict what the market was going to do. Premier Arches Managing Director Sean 

Greenall commented: “Thanks to this increased capacity, we were able to successfully deal with the buoyant 

market conditions, supply chain woes, price increases and extended lead times, and as a result, we’ve seen 

year-on-year growth, including a 94% sales uplift from 2020 to 2021. 

“This year, we plan on expanding production and capacity even further by installing a new mezzanine floor 

and investing in new machinery.” www.premierarches.co.uk/ 



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Installer Insights 

A LIFE IN THE INDUSTRY 

Liam Hulme, Director of Yorkshire-based installer Global Windows, talks to Total Installer 

about following his father into the industry, sector challenges and opportunities, and why 

online reviews – both good and bad – are always greatly received... 

Total Installer (TI): What was your path into 

the sector? 

Liam Hulme (LH): My Dad has been in the 

window industry for a very long time, circa 50 

years, and set up the Global brand in 1995 after 

working with several double-glazing firms. Fresh 

out of sixth form and deciding that university 

wasn’t the route for me, I started helping out the 

Operations Manager at Global on a part-time 

basis and later moved into a role on the customer 

service and warranty side of the business. 

Thinking that golfing was where I wanted to 

take my career, I worked as an assistant 

professional golfer for a few months, 

but it turned out not to be for me and 

I came back to the business to do a 

processing role and later moved into 

operations. 

In 2014, I became a Director and from 

there I’ve really been focused on continuous 

improvement across the business, developing 

operations, implementing new systems, working 

on sales and marketing, and generally making 

sure that we are doing an excellent job for all our 

valued customers. 

TI: If you had one piece of advice about 

starting an installation business, what would 

it be? 

LH: You need the right people and you need the 

right products. 

Everything else in your business could be perfect 

– sales, customer service, fancy showroom, 

lovely brochure – but if you’re doing a bad job of 

installing and fitting a poor product, none of that 

matters. 

It’s all about building good relationships with 

your team, with your customers, and with your 

suppliers. 

Finding people who have the right attitude and 

approach to customer service is crucial – if you can 

get that right from the start, you’re on to a winner. 

TI: Tell us about a recent project you are 

proud of. .. 

Above: This project by Global Windows won them the Installation of the Year in 2021 

Left: Liam Hulme became Director of Global Windows in 2014 

“Everything else 

in your business 

could be perfect – but if 

you’re doing a bad job 

of installing and fitting 

a poor product, none of 

that matters” 

LH: That would have to be our most recent award 

shortlisted project! It’s up for Best Installation - 

Residential (up to £20,000) at the GGP Awards 

and we’re looking forward to seeing if we can win 

the category for the second time! It’s an amazing 

installation. 

We replaced 23 timber windows, 3 timber French 

doors and 2 timber front and back doors with 

energy efficient uPVC cream-on-white windows 

and doors. 

With the old windows being timber you have to 

take a lot more care when taking them out to not 

cause any damage to the existing plaster reveals. 

So extreme care was needed when replacing so 

many timber products. 

Being nominated as a finalist again for best 

installation with this job is a huge testament to 

the amount of effort and hard work the team did 

for this installation and customer. 

TI: What is the most difficult/challenging 

project that you’ve worked on? 

LH: It would probably be the one we won the Best 

Installation award for last time! It was a project 

where we replaced a full house of old timber 


Contract Talk 

never know what’s going on behind closed doors, 

so sometimes it’s just about looking at the bigger 

picture, being open and honest with them, and 

making sure everyone is doing the best job they 

can. 

TI: What is your opinion of online reviews? Are 

they a blessing or a curse for the installer? 

LH: As one of the best rated window companies 

in Sheffield, we love them! We have had so much 

positive feedback from customers, through all of 

our review sites – Google, Check-a-Trade, Which? 

Trusted Trader and the Certass homeowner review 

platform. 

Above: The 2022 project that has been shortlisted for Installation of the Year in an industry awards 

sash windows with uPVC flush sash alternatives, 

upgraded the large timber vestibule and door, and 

fitted a composite stable door to the rear of the 

home. 

It was the first flush sash job we had done with 

the new system, and it was a conservation 

project, so the transoms and designs had to be 

identical to the original windows. It was definitely 

a challenge but completely worth it when the 

customer told us how happy they were and 

winning the award was the icing on the cake. 

TI: What’s the most frustrating thing about 

your job? 

LH: I don’t know if frustrating is the word, but 

I think managing a team can sometimes be 

difficult. That is mostly because we have a 

passionate team that really cares about getting 

the job right for customers. 

Sometimes there can be a difference in opinion 

of how we do that which can cause some friction, 

but once we all pull together, we know that we 

will get the right outcome. 

TI: And the most satisfying? 

LH: When you see a finished job, it looks great, 

and you get a really positive review from the 

customer. We get no end of thank you cards and 

messages from satisfied customers and I love it 

when they name individuals and give our team 

“Supply chain issues 

are still there, but it 

is getting better – the 

cost of living increases 

are a bit of a concern” 

credit for the hard work that they do! 

Also, it’s quite satisfying to take a step back and 

look at what we’ve achieved in the last few years. 

We made the decision to stop fabricating and 

focus on installations in March 2020 – which in 

hindsight was one of the best business decisions 

we could have made. We’ve recently opened an 

amazing new showroom in Sheffield and I’m very 

proud of the service we have delivered, even 

through the challenges of COVID-19. 

TI: How do you deal with difficult customers? 

LH: The thing to remember with difficult 

customers is that there are some people around 

who you will never please, and you never know 

what else is going on in their lives. 

Home improvements are a big investment and 

customers always want the best they can get for 

their budget. 

You can always tell when people have been 

burned by tradespeople in the past, and you 

Bad reviews can be a challenge sometimes, but if 

you respond in the right way, I think any potential 

customers looking at them can see how good 

you are at dealing with situations if something 

does go wrong. We are always focused on good 

customer service so we can usually give a 

detailed response. 

Although, it always surprises me when the 

comments from the customer are really positive – 

“couldn’t fault them...amazing service” and then 

they give us a 9! Where’s our 10?! 

TI: What’s the biggest issue currently affecting 

you as an installer? 

LH: Supply chain issues are still there, but it is 

getting better, and we have chosen our supply 

partners carefully, so they always keep us 

informed if there are going to be any issues. 

The cost-of-living increases are a bit of a 

concern as, obviously, that could affect how 

much cash people still have to spend on home 

improvements, so that issue of uncertainty in the 

market is a bit of a challenge. 

Like many installers, we’ve done really well over 

the last few years, and we expect there will be a 

drop-off soon – a small one might be welcome so 

that we can all reset and do some catching up! 

Contact Global Windows: 

0114 288 9595 

www.global-windows.co.uk 

@global_windows 



Contract Installer leads Talk 

MORE THAN JUST A LEAD PROVIDER 

Andy Royle, Co-Founder and Managing Director of Leads 2 Trade, gives his thoughts on 

lead generation for the year ahead and explains how the company is working with installers 

to provide better value. 

Total Installer (TI) How has the start of the year Andy Royle 

gone with someone else, or they no longer require 

a quote. 

been for Leads 2 Trade? 

Andy Royle (AR): We’ve had a very good start 

To make things easier, the lead is only sold to 

to the year, aided by the build up of consumer 

one other company, so there is more chance of 

enquiries we received over the Christmas period. 

winning the work, while the service is no pitch no 

To help us hit the ground running, we opened 

fee, which means that a member only has to pay 

our call centre for a couple of days between 

for the lead if they sit and pitch it. 

Christmas and New Year to qualify the backlog for 

Installers will have to work harder to convert 

our members. 

leads into business this year and they need to 

Thanks to our guaranteed appointment, no 

look at how many leads they convert to a survey 

pitch no fee, service, we were able to book 

or quote, how many of those quotes get converted 

appointments for our members with consumers 

into an order, and the true cost of sale from that 

for January. 

lead source. 

Consumer enquiries are where we’d expect them 

to be in terms of volume and are massively higher 

than this time last year. 

One of the real plusses has been the new takeups 

from installers we have had. In the first week 

of January, we had a record 24 new supplier 

enquiries which was great to see. Installers have 

had work falling into their lap, and this is a sign 

that intent is coming back alongside consumer 

enquiries becoming more consistent again. 

TI: Why do you think you have had such a 

take-up from installers? 

AR: There has definitely been an artificial peak 

and order books have been bursting at the 

seams, but that was never going to last forever. 

With some installers reporting a definite shift 

to receiving fewer enquiries from their selfgenerated 

efforts at the back end of last year, 

winning work will not be quite as easy this year. 

The problem for installers is they will have put 

stuff in place over the last 12-18 months to 

be able to manage how busy they have been, 

from extra resources, people, machinery, and 

marketing, and they will need to maintain that 

volume to feed it. 

When demand dips, installers are left with very 

few alternatives – they can increase their own 

marketing, go door-to-door, or use a third-party 

lead generation company like Leads 2 Trade. 

Invariably, when times are lean, installers are 

more reliant on our services and reach out to us 

to help them generate the leads they want. 

TI: Do you think some installers see leads 

from a third-party lead generation company 

as lacking substance? 

AR: There is a myth that leads generated from a 

third-party lead generation company are cheap, 

lacking in quality, time consuming and, because 

the lead invariably goes to three other installers, 

much harder to convert. 

But that’s not the case with our leads. Instead of 

buying a sales lead, our premium appointment 

booking service means our members are buying a 

confirmed appointment against set criteria, so all 

our member has to do is turn up and sell. 

We call the consumer, book, and confirm the 

appointment so the installer doesn’t have to 

waste valuable time calling leads up multiple 

times only to get a belated response that they’ve 

TI: How are Leads 2 Trade working with 

members to help them maintain those levels? 

AR: We are focusing on working even closer with 

members to provide even more value and make 

sure they are not only getting the best service, but 

that they are getting what they want from their 

leads to grow their business. 

Each installer has a dedicated account manager, 

our area sales managers are drilling down into 

what their average order values are and what is 

an acceptable cost of sale for them, so we can 

work with them and help them get the conversion 

rate they need from the thousands of leads we are 

generating. 

With our no pitch no fee booked appointment 

leads providing a cost of sale that’s almost three 

times less on average than for a standard double 

qualified lead that most of our competitors supply, 

we are perfectly placed to help installers get the 

best lead value and achieve an acceptable cost 

of sale. 

Contact Leads 2 Trade: 

0800 124 4308 

www.leads2trade.co.uk 

@leads2trade 


” I save 30 

hours a month 

on quoting with 

Framepoint” 

Liam Best, 

Kalico Home 

Improvements 

...and it’s as simple as 

sketching on a pad. 

book a demo - www.tommytrinder.com

Augmented Reality 

THE NEXT GENERATION 

Andy Clear, COO and Co-Founder of Augmented Reality Creations (ARC) shares how the 

company’s new tech innovation, ARC Design, is set to transform the conservatory market… 

With house prices at an all-time high, 

today’s homeowners are much more 

likely to improve their homes than put 

their property on the market, while a rising trend 

of permanent home working has also boosted the 

need for home improvements as Brits invest in 

transforming their working spaces. 

As a result, the industry has seen a huge 

spike in demand for things like garden rooms 

and extensions, but by far one of the most 

popular home improvement investments is a 

conservatory. 

It’s no surprise then that there are over 9,000 

conservatory installers across the UK – but of 

course that also means that competition is tough. 

In today’s market, with technology at our 

fingertips, it’s become more difficult for installers 

to sell conservatories using generic images from 

a brochure or online – thanks to smartphones 

and access to websites like Pinterest, 

homeowners understand the market better than 

ever, meaning they’re less likely to commit to a 

Andy (left) alongside Andrew Scott and Co- 

Founder Zack Tuff (right) 

Andy Clear 

big investment without first clearly seeing the 

value of their purchase. 

As a result, more and more installers are looking 

for new, modern ways to help them win more 

sales, and that’s where ARC Design comes in. 

Created by AR tech company Augmented Reality 

Creations (ARC), ARC Design is a web-based 

3D design and visualisation software tool which 

allows homeowners to easily design their own 

conservatory within an installer’s website, 

request a quote, and then use the unique 

augmented reality features to view their design 

while walking around their garden. 

And, after significant backing from investment 

firm Knightstone Capital, headed up by 

Purplex Marketing founder Andrew Scott, the 

new technology is reportedly set to take the 

conservatory market by storm. 

“The software has been 

crucially designed for 

use by homeowners 

with no previous 

design experience or 

product knowledge” 

How does it work? 

With ARC Design, potential customers can design 

their dream conservatory directly within an 

installer’s website, choosing their preferred style, 

shape, and materials, as well as doors, windows, 

roof, and any other decorative extras. 

Once they’ve finalised their design, customers 

have two choices – they can either submit 

their design to the installer to get an informed 

quote, or they can use the innovative augmented 

reality software of ARC Design to project a 

virtual, explorable, life-size 3D model of their 

conservatory onto their home via a smartphone 

or tablet, allowing them to visualise and explore 

where it would end up in real life. 

ARC COO and Co-founder Andy Clear commented: 

“Unlike other conservatory design software, 

ARC Design requires no training for use by sales 

reps – the software has been crucially designed 

for use by homeowners with no previous design 



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Augmented Reality 


The software is hosted on an installer’s website which 

allows homeowners to design their own conservatory 

experience or product knowledge. 

“Sitting within an installer’s website, ARC Design 

enables homeowners to play with their options 

on their own time, not the installer’s, further 

enabling the acceleration of in-house sales calls 

on any smart device.” 

“The software is set 

to revolutionise the 

conservatory market, 

helping installers grow 

and improve as we 

move towards a new 

digital world” - Andy Clear 

Key benefits 

ARC Design improves conservatory sales 

performance in three key areas: sales speed, 

sales price, and lead generation. 

Andy explained: “Browsing web traffic is a huge 

and often untapped source of clients. With ARC 

Design, customers are hooked in on an installer’s 

website with a simple and engaging design 

experience. 

“They play with, and educate themselves about, 

their options, and the time spent doing so is fully 

associated with an installer’s brand, positioning 

that installer as a frontrunner for the installation. 

“All the homeowner’s design preferences and 

contact details are automatically delivered to 

the installer, eliminating the frustrating back and 

forth process between clients and sales reps. 

“A sales rep’s first interaction with a prospect 

can then be highly informed and enable easy 

demonstration of expertise, giving a faster route 

to sale and opening the door for a higher price.” 

For word of mouth and other more traditional 

leads, ARC Design is said to be ‘in a league of its 

own’. 

Installers can send links for pre-configured 

designs to potential customers to explore at 

their own leisure, meaning when a house call is 

necessary, the experience is accelerated with 

rapid designing and cutting edge augmented 

reality walkthroughs. 

ARC Design’s instant augmented reality 

visualisations can place a conservatory on to any 

house, allowing clients to explore their new space 

to scale and in lifelike detail. 

Add a sales ‘wow factor’ 

Andy concluded: “With ARC Design, conservatory 

installers can add a real wow factor to their 

sales visits, giving potential customers more 

control over their investments, increasing their 

conversion rates and potentially growing their 

business. 

“The software is set to revolutionise the 

conservatory market, helping installers grow 

and improve as we move towards a new digital 

world. 

“The installer with the best sales experience will 

always command the highest prices – upgrade 

yours with ARC Design today.” 

Contact Augmented Reality Creations: 

0800 933 0179 

www.arc-solutions.co.uk 

@ARCreationsLtd 


PVCu & ALUMINIU

CALL: 

EMAIL: 

VISIT: 

M LEAD TIMES FROM JUST 5WORKINGDAYS!

Updates 

ARC DE TRIUMPH 

Tech start-up Augmented Reality Creations 

(ARC) have been named as finalists in the 

2022 Go:Tech Awards, in recognition of ARC 

Design, the technological innovation that is 

said to be taking the conservatory market by 

storm. 

The Go:Tech Awards celebrate businesses and 

entrepreneurs leading the way in technology and 

innovation across the UK. 

Beating hundreds of entries and earning a 

finalist position in the ‘Best use of VR or AR’ 

category, ARC Design is a platform that sits within 

an installer’s website and helps homeowners 

design their conservatory within seconds. 

Once finalised, customers can either submit 

their design to the installer to get an informed 

quote, or they can use the innovative augmented 

reality software of ARC Design to project a 

virtual, explorable, life-size 3D model of their 

conservatory onto their home via a smartphone 

or tablet, allowing them to visualise and explore 

where it would end up in real life. 

Unlike other conservatory design software, 

ARC Design requires no training for use by sales 

reps – the software has been crucially designed 

for use by homeowners with no previous design 

experience or product knowledge. 

ARC COO and Co-founder Andy Clear commented: 

“It’s an honour to be named a finalist in the Go:Tech 

Awards, and to be recognised for ARC Design, our 

latest tech innovation, is an incredible achievement. 

“I know how game-changing ARC Design is for 

conservatory sales, and am delighted to have the 

judges’ agreement in such a prestigious awards 

programme.” 

Winners of the Go:Tech Awards will be 

announced on Thursday 19th May at a ceremony 

held at Bristol’s Ashton Gate Stadium. 

www.arc-solutions.co.uk 

Conservatory Outlet Group is vowing to add 

to its 34 apprentices and empower its 312 

staff members to ‘gold level’ standards, 

after securing a prestigious Investors in 

People (IiP) accolade for the first time. 

Rather than see it as the culmination of its efforts, 

it is instead being viewed as the beginning of a 

journey towards an even greater achievement, 

with the company vowing to secure Gold standard 

within the next three years. The company has 

been recognised with a ‘We Invest in People’ 

accreditation following months of hard work. 

Conservatory Outlet has utilised the 

Apprenticeship Levy to take on and develop 34 

apprenticeships in career disciplines including 

Business Admin, Management Team Leading, 

Bricklaying, Customer Service, HR, Construction 

Building and Marketing. Conservatory Group, 

which has its headquarters and 60,000 sq ft 

manufacturing operation in Wakefield, was praised 

for successfully growing the business, recruiting 

key people to support its growth, and introducing a 

For further glazed extensions updates visit www.total-installer.co.uk 

GOING FOR GOLD 

number of working practices that have started to 

make a tangible difference on performance. 

The management team were also highlighted 

for communicating regular company updates, 

which has helped people understand what is 

happening during the pandemic 

Conservatory Outlet is already working on an 

action plan to secure the Investors in People’s 

Gold Standard in the next three years. 

www.conservatoryoutlet.co.uk/ 

HAPPY HOME WORKING SETTINGS 

Like many in the UK, the team from 

Folding Doors 2U decided that 

homeworking offered them a great work/ 

life balance during the pandemic. 

However, after using their snug for close to 

two years, they decided it was time to claim 

back the room within their home in Maldon, 

Essex, and create a more permanent home 

working solution with help from Ultraframe. 

Director Kate Farr explained: “We loved the 

benefits that homeworking offered us during 

the pandemic and decided to make this a 

permanent way of life. However, we knew that to do this long term, we needed a proper home office 

solution, rather than using the room that had previously been our snug. Using an existing base in the 

garden, a modular size Garden Room of 4.2m x 3.6m was the perfect fit. Ultraframe Garden Rooms 

are available in a choice of two styles (Studio or Pavilion) and can be personalised with rooflights and 

a range of options for the side walls including full length glazed panels. 

Kate said: “We are thrilled with the finished office which has given us back a room in our house and 

looks great in our garden, sitting perfectly against our patio and pergola.” 

www.ultraframegardenrooms.co.uk 



Contract FIT Show 2022 Talk 

MORE THAN JUST AN EXHIBITION 

FIT Show returns to the NEC Birmingham in May. Below we highlight five top reasons why 

you should attend and what you can expect see at the show... 

We get it, you’re busier than ever. You’re 

still playing catch up with jobs from 

the last 18 months. May seems like a 

long way away, doesn’t it? Do you even need to 

prioritise taking time off the tools to visit a trade 

show when business is so good? 

The answer is a resounding ‘yes’, you most 

certainly do. And we’re going to explain exactly 

why… 

When FIT Show returns to the NEC Birmingham 

from 10-12 May 2022 we will be bringing every 

link in the fenestration supply chain together. All 

under one roof. For the first time in three years. 

That’s a whole lot of opportunities to see the very 

latest products, speak directly to the people that 

manufacture them, network and upskill alongside 

the best in the business. Oh, and did we mention, 

it’s completely FREE to attend? 

Still need convincing? Here’s a roundup of the 

Five Top Reasons to Plan a Trip to FIT. 

1. Over 200 Brands, all Under 1 Roof 

Get ready to see over 200 brands display the 

very latest products and materials for use across 

domestic, commercial, private and public sector 

building and renovation projects. Expect to see 

the likes of Doorco, glazing experts Glazpart, 

Kommerling, Roseview Windows, Made For Trade, 

Morley Glass, Ultraframe, VEKA and machinery 

giants Haffner Murat, Stuga and Emmegi. 

And it’s not just familiar faces who will be 

showcasing the best products around, there will 

be lots of new brands on display. You will be able 

to see composite decking supplier Ronjack, metal 

door manufacturer Strongdor and modular steel 

outbuildings manufacturer Telluria. They’ll be 

joined by FIT Show first-timers ICB Fabrications, 

sustainable merchandise supplier Media HUT, 

Checkatrade and Solar Calibre Doors. 

Register to attend via: https://fitshow-2022.reg.buzz/ 

totalinstallerad or by scanning the QR code below 

2. Save Money & Mileage 

Save time trawling the length and breadth of 

the country trying to find the best products and 

suppliers on the market. 

As well as saving precious time hunting out the 

best products by being able to see them all under 

one roof, you’ll be able to access exclusive FIT 

Show offers and discounts. Our exhibitors are 

pulling out all the stops to bring you the best 

deals and discounts which you will only be able to 

benefit from if you attend the show. 

Looking for a new piece of machinery? Perhaps 

you want to expand your portfolio to include 

outdoor living products? You’ll be able to do all of 

this at FIT Show, as well as receiving unrivalled 

offers directly from these industry leading brands. 

3. Fancy a Late Night Lock In? 

We understand that time means money and 

you might not want to take time off the tools or 

away from jobs during the day. That’s why we’re 

opening for our Late Night event on Wednesday 

11th May. The doors will be open until 8pm which 

means you’ve got plenty of time to finish up on 

site or in the office and head over to the NEC for 

some after hours shopping and networking. 

PIGs will also be hosting its “PIGs Bar” on the 

CERTASS stand so the beer will be flowing and 

there will be plenty of opportunities to network 

and celebrate with the whole industry. 

4. Try, Test & Demo 

Not only will you be able to see the latest products 

up close, you’ll be the very first to see them. 

Our exhibitors are planning more new product 

launches at FIT Show than any previous year. 

You’ll be able to test out the latest products and 

smart home technology, as well as watch live 

demos with the people behind these innovations. 

Whether it’s the latest bi-folds you’re after, 

lantern roofs or flat roof alternatives, you’ll be 

able to test and try them out for yourself at FIT. 

And it’s not just about the latest windows, doors, 

glass and hardware, we’ll also be bringing you 

the best tools and equipment to help install them. 

From power tools through to lifting equipment, 

you’ll be able to see it all. 

And if you’re feeling confident in your own 

abilities, there will be opportunities for you to roll 

up your sleeves and take on the experts with live 

time challenges. You might even win some prizes! 

5. It’s FREE! 

Yes, we’ve already mentioned this one. But this 

is your FREE ticket to see all of the best brands, 

products and services in one place, at one time. 

Save time, money and energy by comparing the 

latest products side-by-side at FIT Show. 

A trip to FIT Show has so much more to offer. 

This is your pass to our CPD approved learning 

programme which will tackle key industry 

issues around the latest legislation and building 

regulations, advice and support on how to build 

your business and access to experts from every 

corner of the fenestration industry. 

Contact FIT Show: 

0207 886 3100 

www.fitshow.co.uk 

@fitshow 

Scan to register 


Trade Frame 

yorkshire 

ARCHITECTURAL ALUMINIUM SPECIALISTS 

UK WIDE MANUFACTURE, SUPPLY & INSTALLATION 

Trade Frame Yorkshire are a well established family run company in Bradford, West 

Yorkshire who Manufacture, Supply and Install a wide range of products including: 

UPVC - WINDOWS, DOORS, VERTICAL SLIDERS & SLIDING DOORS 

ALUMINIUM - SHOP FRONTS, VERTICAL SLIDERS, BI-FOLDS, 

COMMERCIAL WINDOWS & DOORS 

TIMBER - WINDOWS & DOORS 

For a competitive quote contact us on: 

Tel: 08000 016315 or email: info@tradeframeyorkshire.co.uk 

DON’T LET GENERIC HAND TOOLS HOLD YOU BACK 

Choose quality glazing tools and consumables specifically designed for use in the window and door industry. 

To find your local stockist 

scan the QR code or visit 

www.xperttools.co.uk/stores 

DESIGNED BY XPERTS. 

FOR EXPERTS.

PVC-U 

HAVE WE GOT AN IMAGE PROBLEM? 

As a new YouGov survey reveals almost half of UK homeowners would not purchase home 

improvement products containing plastic, Rob McGlennon, Deceuninck Managing Director, 

asks: what does this mean for PVC-U windows? 

Consumers are increasingly buying products 

based on their environmental credentials. 

This shift in behaviour can be attributed to a 

growing awareness of the effects of climate change, 

thanks in part to prominent figures such as David 

Attenborough and Greta Thunberg, and the highprofile 

political summit COP 26. 

A recent survey commissioned by Deceuninck, and 

carried out by YouGov, proves that homeowners 

are responding to those environmentally focused 

messages. 

It found that two-thirds of respondents would choose 

home improvement products with a higher level of 

recycled content than competing items, but with the 

same performance level and the same price tag. 

A significant number of those (37%) would pay more 

for them. 

The same survey also found that while clear 

environmentally friendly messages were resonating 

with homeowners who were choosing home 

improvement products, they were sometimes 

confusing and counterproductive. 

“Either we have got a massive 

challenge to overcome, or we’ve got a 

fantastic opportunity on our hands” 

hands,” Rob McGlennon, Deceuninck’s MD, said. 

“On the one hand, we have educated homeowners 

who are carefully selecting products based on their 

content and sustainability credentials, but on the 

other, some of those eco messages are getting lost 

in translation. 

“We have homeowners who are well-versed in the 

damage that single-use plastics can have on the 

environment, yet they lump PVC-U windows in that 

category, which gives them something of an image 

problem.” 

Rob said that while the increased awareness 

about the impact single-use plastics have on the 

environment is positive, the fact that this survey 

reveals that consumers aren’t drawing a line 

between them and low maintenance, long-life and 

fully recyclable plastic building products is a warning 

of things to come. 

“We need to act now and start to communicate 

effectively with the homeowner,” he added. 

PVC-U is a highly recyclable building material with 

a Building Research Establishment Green Guide 

to Specification A and A+ rating for domestic and 

commercial application. 

This is founded on a recognised Reference Service 

Life of at least 35 years and the fact that PVC-U can 

37% of homeowners said they would choose 

products with a higher recycled content 

Significantly, the survey found that 44% of total 

respondents rejected the prospect of buying home 

improvements manufactured in ‘plastic’. 

This is despite the fact that 69% of those surveyed 

said the windows in their homes were currently 

manufactured from PVC-U. 

Meanwhile, wood is seen as the most sustainable 

material (46%) when compared to aluminium and 

PVC-U, yet only 23% of respondents have timber 

windows. 

“Either we have got a massive challenge to 

overcome, or we’ve got a fantastic opportunity on our 


Using recycled materials can reduce 

carbon emissions by 90,000 tonnes 

be recycled up to 10 times without impacting on 

performance. 

Deceuninck has invested more than 15 million 

Euros in one of the world’s most advanced PVC-U 

recycling and compounding facilities, which give it 

the capability to reprocess up to 45,000 tonnes of 

post-consumer and post-manufacturing PVC-U per 

year – the equivalent of preventing three million 

windows from going to landfill annually. 

Use of recycled material also delivers a reduction in 

CO 2 emissions of 90,000 tonnes compared to virgin 

feedstocks as well as a 90% energy saving. 

“We’re not alone,” Rob continued. “A number of 

other systems companies have also invested. 

That, however, amounts to nothing if we don’t 

communicate to the end user what we’re doing. 

“As we’ve discovered, sustainability is a 

key consideration for people choosing home 

improvement products. 

“People will choose products they see as more 

sustainable over those that they don’t, and many are 

prepared to pay more for them. 

“However, it is clear that PVC-U windows have 

something of an image problem, and some of those 

virtuous anti-single-use-plastic messages are 

deterring people from buying products that are both 

recyclable, and have a high recycled content.” 

The YouGov survey clearly highlights the importance 

consumers place on environmentally friendly 

products. 

Companies that can successfully communicate the 

sustainability benefits of PVC-U windows have an 

active and growing market to go after. 

“Coming up against preconceptions about plastic 

seems like a difficult hurdle to overcome,” Rob says. 

“But we are all actually singing from the same hymn 

sheet, so once you make that clear, the rest is plain 

sailing.” 

Contact Deceuninck: 

01249 816 969 


@Deceuninck 


MARCH 2022 T I 61

Roof Windows 

BRIDGING THE GAP 

Colin Wells, Head of Technical at Keylite Roof Windows, looks at how installers can ensure 

their builds remain compliant, sustainable and deliver optimum levels of wellbeing for 

homeowners. 

The heating and powering of buildings 

currently accounts for 40 per cent of the 

UK’s total energy consumption , a figure 

which demands government action to ensure 

change. 

On the 15th of December 2021, the UK 

government published an updated version of 

Approved Document L: Conservation of Fuel and 

Power. 

This change means that from the 15th of 

June 2022, new homes in England must 

produce around 30 per cent less net carbon 

emissions, and existing homes will be subject 

to higher standards when it comes to added 

extensions and thermal upgrades, all in a 

step towards net zero carbon building in 

2025. 

Two of the biggest areas of heat loss are roofs 

and windows, and from June this year the 

specification and application of a roof and its 

Colin Wells 

materials must be compatible with the rest of the 

building design. 

The purpose of Approved Document L is to ensure 

energy efficiency in buildings. 

The Target CO 2 Emission Rate (TER) and Target 

Fabric Energy Efficiency (TFEE) rate are the 

From June 2022, homes must produce 

30 per cent less net carbon emissions 

“When it comes to heat 

loss, one of the biggest 

issues is thermal 

bridging, when all too 

often double glazing 

is seen as the main 

culprit of this” 

minimum energy requirements for a new-build 

dwelling. 

To showcase that a building complies with 

regulation requirements, Dwelling CO 2 emission 

Rate (DER) and Dwelling Fabric Energy Efficiency 

(DFEE) rates are calculated, and both must be no 

higher than the TER and TFEE. 

When it comes to heat loss, one of the biggest 

issues is thermal bridging, when all too often 

double glazing is seen as the main culprit of 

this. 

However, despite meeting relevant standards 

it’s often in the installation of a product where 

cold bridging can occur, reducing its thermal 

efficiency. 

Installation of roof windows is often left to the 

manufacturer’s discretion, with most stipulating 

that a gap is required around roof windows 

to enable on-site adjustments and ease of 

installation. 

This gap is supposed to be ‘filled in’ after or 

during installation to reduce the impact of 

thermal bridging. 

However, this is rarely stipulated in building 

designs and the retrofittable product of a 

thermal foam is often not on specifications, 



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Roof Windows 


Left: Keylite’s thermal collar 

Right: The company’s roof window 

likely because at this level of detail there isn’t 

the awareness or the incentive to purchase 

extra materials. 

If this area is not insulated it can lead to 

cold bridging on roof windows – where the 

gap between the roof and window creates a 

cold section all around the frame due to the 

temperature differentiation between the outside 

and inside, which contributes toward heat loss 

and can eventually lead to condensation and 

mould. 

To make houses more comfortable and energyefficient, 

the onus should be taken away from 

the installers and products should be designed 

and specified with optimum thermal efficiency in 

mind. 

Manufacturers should ‘design in’ features that 

eliminate thermal bridging, which reduces 

the risk of non-compliance and delivers a 

build that is closer to the expected energy 

performance. 

The difference between the on-paper 

specifi cation and the as-built performance 

often occurs because of attention to detail 

and the lack of awareness that a product will 

only perform as specifi ed if it is also correctly 

installed. 

Keylite is aware of the issue surrounding the 

Above: Products should be designed and specified with 

thermal efficiency in mind according to Keylite. 

installation of roof windows and has taken the 

lead in ensuring it removes the possibility of this 

occurring, ensuring its products are designed 

in such a way that contractors don’t have to 

consider the ‘gap’ when specifying or fitting roof 

windows. 

With this principle in mind, Keylite Roof Windows 

introduced an Integrated Expanding Thermal 

Collar for its products, the only system of its kind 

and the only company in the UK to address this 

issue. 

“The difference 

between on-paper 

specification and 

as-built performance 

often occurs [due to] 

the lack of awareness 

that a product will only 

perform as specified 

if it also correctly 

installed” 

Keylite’s thermal collar is already integrated into 

the roof window profile, so when on-site installers 

can fit with a 20mm gap for ease of installation 

and then simply pull the tab on the window to 

release the expandable thermal collar, which 

then bridges the gap between frame and building 

envelope. 

This not only saves time and cost for the installer, 

but also creates more thermally efficient and 

comfortable homes. 

Contact Keylite Roof Windows: 

01283 200 158 

www.keyliteroofwindows.com 

@Keylite 


Perfect For Your Next 

Re-Roofing Project! 

Designed with the environment in mind 

Does your current supplier have the 

lightest synthetic slate tile on the 

market? 

Liteslate can weigh as little as 10kg per m², 

ideal for projects in need of a light footprint, 

or older structures that cannot hold heavy, 

traditional tiles. 

Does your current supplier care 

about the environment? 

14 million tonnes of plastic enter the ocean 

every year due to the use of virgin plastics. 

Britmet Liteslate is manufactured using over 

90% recycled polymers. By the end of 2021, 

Britmet will recycle over 3 million kilograms of 

polypropylene. 

Does your current supplier achieve a 

12 ° Pitch? 

Liteslate was tested by the BRE for roof pitches 

as low as 12 °, offering the ideal lightweight 

roofing solution for our customers, with a 

traditional tile appearance. 

Does your current supplier 

manufacture in Britain? 

By manufacturing in the UK, we pride ourselves 

on upholding a high standard of professional 

ethics. With a central location like the West 

Midlands, we work with a number of distribution 

networks, boasting national coverage. 

Does your current supplier use 

more than 30% limestone content? 

Limestone content over 30% often leads to 

colour fade in synthetic slate. Thats why 

Britmet only uses 20% to ensure you have a 

roof that lasts a lifetime. 

Does your current supplier focus on 

usability rather than quality? 

As Liteslate has a reduced limestone content, 

it will not crack, split or break. However, it can 

easily be cut using a circular saw or a jigsaw. 

Check out our amazing colour range! 

sales@britmet.co.uk | 01295 250998 | www.britmet.co.uk | #TheBritmethod

Updates 

DISTINCTION DOORS EXPANDS ITS OFFERING 

Distinction Doors has launched a new GRP composite door design, the 3 Quarter Lite. The 

new door has been created to meet consumer demand for an entrance door with a large, 

glazed aperture, to let in more natural light. 

Launching in white, it is also available in bespoke colours from the Distinction colour palette, on 

an extended lead-time. 

With the glazed area measuring 558mm x 1218mm, the door style can be elevated with three 

glass designs from the Distinction glass range – Kara Zinc, Palma and Monza. 

Available in two sizes, 838mm and 914mm, the 3 Quarter Lite blanks can be trimmed by 40mm 

off the top and each side, and 70mm from the bottom. Parameters extend from 914mm maximum to 

758mm minimum. The 3 Quarter Lite door blank also meets the specification requirements of PAS 

24: 2016 and is Secured by Design approved. www.distinctiondoors.co.uk 

For further home improvement updates visit www.total-installer.co.uk 

DEKKO SEES STRONG DEMAND FOR COLOUR 

Dekko Window Systems has seen a strong demand for coloured PVC-U and aluminium, with the 

fabricator reporting that 55% of the orders it received in the past year were for coloured profile. 

Sales Director Kurt Greatrex commented: “Coloured profile has been a growing trend across the industry for a 

while now, especially in the post-lockdown home improvement boom. 

“Homeowners have been investing more and more in their properties, and there’s certainly an uptake in 

people choosing colours rather than the standard white products we’re used to.” 

Further boosting Dekko’s colour sales is the recent launch of 10 new colours by Residence 9. 

Kurt concluded: “It’s certainly a trend I see continuing, and at Dekko, thanks to our valued and reliable 

suppliers, we’re in a strong position to keep our customers happy.” www.dekkowindows.com 

HELPING HOMEOWNERS MAKE THE RIGHT CHOICE 

Ultraframe has launched a new range of structural support tools designed to help customers when choosing 

eaves beam reinforcements, or specifying the new Goalpost to achieve large open spans. 

Commenting on the company’s latest support launch, Ultraframe Marketing Director, Alex Hewitt, said: “Having recently 

expanded our structural support offering with the launch of our new Goalpost, we thought this was the perfect opportunity 

to create a series of easy-to-use tools to help our customers choose the best structural support system for their projects. 

“We have a range of tools available, including a guide to choosing the correct structural support for each specific 

project, a video about lateral stability, an eaves beam calculator, and more. We know that the subject of structural stability 

can be a tricky one and so we have made the tools as simple to use as possible to ensure that our customers can navigate the topic with confidence.” www. 

ultraframetrade.co.uk 

MULTIPLE JOBS CREATED AT NBP'S HINCKLEY DEPOT 

An initial 15 jobs have been created as NBP’s 30,000 sq ft super-sized Hinckley Depot in Lime Kiln Lane 

opens for business. The new depot means customers in the Midlands now have access to the biggest 

brands in building plastics which includes roofline, drainage, composite decking, cladding, insulation, 

sealants and much more. 

The business is said to already have two highly successful depots in Leeds and Bolton and chose Hinckley to be 

the location of its third depot to facilitate expansion into the Midlands. Customers in the region will reportedly get 

the benefit of faster deliveries of more products as stock levels are kept high at all locations. 

Steve Jones, Sales Director at Northern Building Plastics, said: “We expect 40 jobs to be created in total including drivers, warehousing and sales 

roles, with the rest being filled in the next few months as the number of customers grows.” www.nbp.co.uk 



EE 4G+ 

Janis Windows & Doors Ltd 

48 Appleton Place, Appleton Industrial Estate, 

Southern Road, Aylesbury, HP19 9EW 

Tel: 0831 6090 476 

Email: info@janis.co.uk 

Web: http://www.janis.co.uk 

17:02 56% 

Business Details 

YOUR 

FUTURE 

IN YOUR 

HANDS 

Credit Rating: 73 

Key Contact: Alexia Kalila, Managing Director 

Direct Tel: 07968 342 115 

Direct Email: alexia.kalila@janis.co.uk 

Products 

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Xpert Advice 

FENESTRATION'S STILL OUR FORTE 

In this month’s column for Total Installer, Richard Bryant, Window Ware’s Commercial 

Director, explains why despite being up against it over the last couple of years, installers can 

still count on the company’s range of just-the-job hand tools and consumables. 

We understand that specialist glazing jobs 

require specialist equipment. There’s 

nothing more frustrating than having to 

make do and ‘bend’ general purpose tools to work 

for skilled glazing tasks; the job invariably takes 

longer, and you’ll have to work harder to achieve 

the professional results you’re after. 

The Xpert brand is totally tailored to the needs of 

the fenestration professional. 

It was created by a team of experienced ex-fitters 

who have been in your shoes, felt your frustration 

and ultimately took it upon themselves almost 

12 years ago to fill the gap in the market with a 

much-needed range of cleverly designed tools 

and equipment that was purpose-built for the 

door and window industry. 

Today, Xpert products not only help installers, but 

fabricators too, achieve the best results in less 

time. 

And because they’ve been designed with insider 

knowledge of how they are really used on site or 

in the factory, they are always up to the task and 

eliminate many of the irritations associated with 

employing general-purpose tools. 

Our Xpert 32mm chisel knife, with its strong, 

precision-manufactured blade, is THE tool for 

deglazing windows. 

Our Xpert Glass Gauge makes measuring the 

thickness of fitted glass units quick and easy, 

without having to dismantle the door or window 

first! 

Likewise, our mitre shears make cutting gasket 

and trims so much easier, slicing effortlessly 

through plastic, rubber, or wood up to 15mm thick 

at angles up to 45 degrees. 

Richard Bryant 

Even our Xpert PVCu saw isn’t just your average 

saw! Its fine-toothed blade has been specially 

designed to cut quickly and cleanly through 

plastic building products like fascia and trim. 

Every single item in the Xpert range has been 

developed to alleviate common complaints, 

perfect results and streamline an installer’s most 

frequent, yet most essential tasks. 

A fitter’s favourite and a trusted trade 

counter fixture 

Our range of glazing tools and finishing essentials 

has won over trade professionals across the 

country with its winning formula of practical 

design, intelligent features and hard-working 

dependability. 

In fact, in the last five years alone, Xpert sales 

have grown significantly, and our products are 

now sold in over 300 stockists nationwide. 

With a steadily growing fan base and quality 

hand tools currently in greater demand than ever, 

Xpert has pulled out all the stops to ensure its 

stockists have a ready, reliable, and responsive 

“There’s nothing more 

frustrating than having 

to make do and ‘bend’ 

general purpose tools 

to work for skilled 

glazing tasks” 

supply of all their top-sellers and fast-moving 

product lines. And that’s welcome news for busy 

installers... 

Our healthy stock reserves and proven delivery 

service to stockists (demonstrated by the 98.77% 

average OTIF on Xpert products for 2022) mean 

fitters can always get their hands on the Xpert 

tools and equipment they need to meet their 

deadlines and do the job right. 

Head to https://www.xperttools.co.uk to check 

out the full range of Xpert hands tools and 

consumables for glazing professionals, as well as 

find your nearest stockist. 

You’ll also find a comprehensive selection of air 

tools and machinery spares too, which are right 

up the street of door and window manufacturers! 

Alternatively, if you’re interested in becoming 

an Xpert stockist, please visit https://www. 

xperttools.co.uk/become-a-stockist/ 

Find your nearest Xpert tools stockist at: 

www.xperttools.co.uk/stores/, or if you would 

like to become an Xpert stockist, visit: 

www.xperttools.co.uk/become-a-stockist/ 

Contact Window Ware: 

01234 242 724 

www.windowware.co.uk 

@WindowWare 


QUITE SIMPLY, THE 

UK’S MOST AUTHENTIC 

TIMBER-ALTERNATIVE 

SASH WINDOW 

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Tool trends 

TRANSFORMING YOUR TOOLS 

Andy Mills, Managing Director of FEIN UK, offers his insights on the latest tool trends for 

installers in the coming year and the latest innovations in the home improvement sector 

following a turbulent couple of years. 

The initial height of the pandemic and first 

lockdown completely halted the home 

improvement sector. 

However, as restrictions were eased and 

installers were allowed back into people’s homes 

to continue work, consumer spend on home 

renovations surged considerably. In fact, data 

from Houzz & Home confirmed spend on home 

renovations surged by 36% during the last year to 

a median of £15,000. 

Of those upgrades, windows/skylights and 

exterior doors are amongst the top exterior feature 

upgrades UK homeowners have been investing in. 

But with a huge backlog of jobs still causing 

havoc across the industry two years on, combined 

with the supply chain crisis, efficient and reliable 

tools to ultimately improve productivity will be 

essential to successfully navigate an increasingly 

demanding market. 

As the inventor of the first electric hand held 

power tool, our strategy at FEIN has been rooted 

in innovation and efficiency for over 150 years. 

Our ethos is centred on providing solutions to the 

everyday challenges tradespeople face. 

The power tools of today have evolved 

considerably, encompassing so much more 

thanks to innovation in technology accelerating 

FEIN’s cordless MultiMaster 

“Efficient and reliable tools to ultimately improve 

productivity will be essential to successfully 

navigate an increasingly demanding market” 

considerably in recent years. 

As the home improvement sector continues to 

recover following the impact of pandemic, what 

are the biggest trends currently paving the way in 

the tools industry that installers should have on 

their radar? 

And what innovations are shaping the future of 

this ever-evolving space? 

Efficient tools to improve productivity 

Declining productivity is having a huge impact 

on many sectors across the UK, something many 

tool manufacturers like FEIN have front of mind 

during the initial R&D process. 

As such, we’ve seen a real surge in the use 

of oscillating multi-tools (OMTs) that enable 

installers to complete a vast range of jobs with 

just one tool. 

FEIN’s cordless MultiMaster, for instance, is 

compatible with around 180 accessories from the 

Starlock, Starlock Plus and StarlockMax performance 

classes. Meaning, it’s quick, easy and convenient to 

switch applications without switching tools. 




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Tool trends 


protecting from the long-term effects of hand arm 

vibration syndrome. 

Not only can the MultiMaster be used to renovate 

windows and doors, but also to remove adhesive 

residues, sanding, tiling, furniture assembly, and 

installing new flooring, amongst other interior 

jobs, increasing productivity and efficiency, and in 

turn driving profitability. 

Embracing innovation 

Recent years have seen tools become noticeably 

more cutting-edge, thanks to advancements in 

technology. 

Everything from increased capability and greater 

precision, to improved health and safety, have 

really shaped the direction the industry has 

headed in. 

There’s a lot of opportunity for installers to 

embrace this new technology to ultimately help 

them to improve quality, efficiency and overall 

aesthetic of a job, thanks to such advancements. 

For instance, just a few years ago, several 

tools were required to complete a single job but 

thanks to a growing market of universal OMTs, 

many have been able to streamline their ways of 

working. 

The new technology available on the market 

is enabling installers to successfully navigate 

current market challenges, while completing jobs 

in a timely manner and to the highest possible 

standard. 

Putting health and safety top of the 

agenda 

The Health and Safety Executive recently 

revealed injuries and ill health to workers 

are costing the UK construction industry 

approximately £1.29bn a year. 

Traditionally, tools weren’t built for a full day on 

the job and in some instances have resulted in 

long-term health repercussions for installers. 

However, the health and safety of end users is 

something that’s always been firmly front of mind 

for us. 

Capability and greater precision are just two of 

the recent advancements of tools for installers 

“It’s important the 

improvements 

homeowners are 

spending on will stand 

the test of time and are 

worth their investment” 

Investing in the right tools and those with a built 

in anti-vibration system will ensure continuous 

safe and pleasant working, thanks to minimal 

vibrations and outstanding noise insulation, while 

It’s also important to take the time to read 

the manufacturer’s guidelines every time you 

purchase a new tool. This not only ensures you’re 

getting the most out of the tool and are able to 

capitalise on all features, but that you’re also 

operating it safely. 

Standing the test of time 

Recent extreme weather across the UK has 

resulted in increasing damage to the exterior of 

many people’s properties, namely windows and 

doors. And those with more traditional wooden 

openings are more likely to experience flaking 

paint, often leading to moisture entering the 

structure which can inevitably result in more 

serious and costly damage. 

For this very reason, in addition to the fact that 

the cost of living is rising and consumers are 

increasingly tightening their purse strings, it’s 

important the improvements homeowners are 

spending on will stand the test of time and are 

worth their investment. 

We know the fact weather is becoming more extreme 

is resulting in wooden window frames and doors 

not being quite as durable as they once were and 

typically now requiring a new coat of paint every 

couple of years at least. 

However, to protect the material as much as possible 

and ensure it lasts, effective preparation before any 

improvement works is crucial. 

Ensuring any old paint is fully removed is 

essential in this part of the process, followed 

by carefully sanding down the surface before 

applying any new paint will ensure the refreshed 

openings remain in good condition in the longterm. 

However, while this can be quite a lengthy process, 

a professional oscillating multi-tool (OMT) will 

considerably simplify this job, saving a lot of 

laborious and time-consuming manual work. 

Contact FEIN Tools: 

01327 308730 

https://fein.com/en_uk/ 

@FEIN_UK 


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Updates 

RHINO STEPS UP REAR SENSOR OPTIONS 

For further vehicles, tools & workwear updates visit www.total-installer.co.uk 

WEATHERPROOF YOUR WORKDAY WITH SNICKERS 

Snickers Workwear says you can count on real comfort and protection from the rain with its AllroundWork and 

FlexiWork Jackets for professional tradesmen and tradeswomen. 

Stay dry, warm and comfortable by choosing from a range of water-repellent jackets that will keep you dry in light showers 

and deliver great breathability to ventilate your body when you’re active on site. 

But if you need 100% waterproofness for long periods, check out the GORE-TEX jackets and the PU garments with 

welded seams. As part of Snickers Workwear’s ‘outer shell’ clothing layer, GORE-TEX jackets are extremely durable. With a 

waterproof membrane to keep you dry, they’re windproof to keep you warm and breathable to keep you comfortable all day 

long. There’s a host of AllroundWork and FlexiWork jacket styles and extensive size options available so you can layer your 

working clothes properly to ensure that your energy and performance levels are as weatherproofed as you are. 

For further information call the Hultafors Group UK Helpline on 01484 854788 or visit: 

www.snickersworkwear.co.uk 

Rhino Products has launched its popular rear step parking sensor integration product, Connect+, for the Renault 

Master and Vauxhall Vivaro platforms. 

Rear vehicle steps are an important accessory for many van users, providing a safe and secure platform to enter the 

vehicle, as well as access the roof. Reversing sensors for commercial vehicles have long been an expectation for many 

years now, however making alterations to introduce an external step with parking detection technology has previously 

been a time-consuming process, often requiring specialist knowledge, complicated rewiring and of course, added 

expenditure. 

Connect+ neatly solves this problem by integrating each OEM sensor into the step via a simple ‘plug and play’ cable. 

www.rhinoproducts.co.uk 

THE BRIGHT OPTION WITH SNICKERS 

Snickers Workwear has an extensive range of Hi-Vis men’s and women’s workwear for all kinds of working 

environments and light conditions. 

With jackets, trousers, shorts, toolvests, shirts and fleeces from Snickers’ LITEWork, FLEXIWork and 

ALLROUNDWORK families to choose from, there’s a host of different garments in the range to satisfy the 

specific requirements of Classes 1, 2 and 3 protection levels. These ‘outstanding’ products combine with Snickers Workwear’s unrivalled hallmarks 

of functionality and comfort to satisfy the ISO 20471:2013 standard for high visibility warning clothes. With advanced designs, high-tech fabrics and 

performance reflection features, all the garments have durable colour-fast protection that will last for wash after wash, retaining shape, comfort and 

protection levels throughout the life of the garments. Added to which, Snickers Workwear says its Hi-Vis garments can be custom-profiled to ensure 

‘stand out’ coverage for your corporate brand. Call 01484 854788, visit: www.snickersworkwear.co.uk or email sales@hultaforsgroup.co.uk 

POWER MOVES: MAKITA EXPANDS XGT 40 MAX RANGE 

Makita UK has expanded its powerful XGT 40VMax range of machines with the launch of the new 

HS009G 235mm Circular Saw and ML006G Flashlight. It has also released the DX15 ‘on-tool’ 

Dust Collection System (191X40-4) that is compatible with its HR007GZ XGT Rotary Hammer. 

Kevin Brannigan, Marketing Manager at Makita, said: “Makita’s XGT range has been designed 

to offer professional users a range of powerful machines that are ideally suited to higher demand 

applications. We are dedicated to providing the industry with an array of innovative solutions and 

have spent years refining our battery technology so that our products deliver the high output needed 

without compromising on battery run time, meaning professionals can work disruption free for 

longer.” www.makitauk.com 



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DELIVERED 6 DAYS FROM ORDER * FULLY FABRICATED AND READY TO FIT 

Visofold 1000 

Aluminium Bi-Fold 

FAX OR EMAIL YOUR QUOTES TODAY! 

If you are waiting more than 6 days for your 

bi-folds, you need to talk to Garrard 

Call us now for enquiries 

01296 668899 

enquiries@garrardwindows.co.uk 

www.garrardwindows.co.uk 

* 

6 day delivery applies only to our standard stocked colours

March 2022

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