Velocity Research Report 2022
Velocity has commissioned an insightful Research report that investigates the changes in working behaviour post-lockdown. This report uncovers unique insights from UK & USA office workers and predicts how workplace IT support will change in 2022 and beyond
Velocity has commissioned an insightful Research report that investigates the changes in working behaviour post-lockdown. This report uncovers unique insights from UK & USA office workers and predicts how workplace IT support will change in 2022 and beyond
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Conclusion<br />
EMBRACING AND SUPPORTING PERMANENT CHANGE<br />
USA<br />
UK<br />
35%<br />
40%<br />
EMPLOYEES THAT STILL HAVEN’T<br />
RETURNED TO THE WORKPLACE<br />
Employers have done all they can to coax, cajole and support people back into the office and the vast<br />
majority of employees (81% UK, 74% USA) are happy with the changes made to create a safe workplace<br />
post COVID-19.<br />
Organisations are justifiably concerned about the challenges of effectively managing dispersed teams.<br />
There is work to be done to ensure productivity is retained and fosters creativity. Companies need to find<br />
ways to successfully onboard new employees and build strong bonds between colleagues who meet less<br />
often in the office, especially with high levels of staff turnover.<br />
Over a quarter (26%) USA companies and 21% UK are running inclusion schemes to ensure connectivity to<br />
colleagues and the wider business.<br />
UK 81%<br />
USA 74%<br />
EMPLOYEES HAPPY WITH CHANGES MADE TO CREATE A SAFE WORKPLACE POST COVID-19<br />
Whatever concerns businesses may have about the speed of transition to a new working model,<br />
employees are in the driving seat. They want flexibility — in time and place — and they have the power to<br />
ensure their demands are met. The onus is on companies, therefore, to ensure every aspect of the flexible<br />
working experience is effective and supportive to maximise employee well-being, productivity<br />
and commitment.<br />
Despite these investments, nearly 40% UK and 35% USA employees still haven’t returned to the workplace.<br />
And they won’t. Why return to the pre-pandemic status quo when hybrid working gives people<br />
a better working life and invaluable flexibility? This is a change in attitude that is now embedded in<br />
working culture, especially in the UK, giving rise to the birth of the ‘Smart Office’.<br />
Companies need to build on the tangible improvements in IT support to ensure employees can access<br />
the resources they need to remain productive as quickly and effectively as possible – and that means<br />
extending self-service options to support an extended working day and providing fast, self-service access<br />
to essential hardware.<br />
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