Part A - Feantsa - Horus

Part B _ Evaluation
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different aspects of how services are rendered by the SRAs. This includes capability
of doing the job, accessibility of offices, quality of reception and ease of
making appointments.
More than two-thirds of respondents state that letting a dwelling to an SRA entails
only advantages ; just 3 per cent of current landlords working with SRAs see only
disadvantages. The guaranteed payment of the rent is the most important
advantage, with others following at a distance (see Table 1). The different responses
dealing with security (income, tenancy and security in general) total nearly 80 per
cent, making security the main attraction of the SRA model.
Table 1 : Advantages of working with an SRA, answers to an open question
N – first N – N – third N – total % of (4)
answer second
answer
answer
(1) (2) (3) (4)
Income security 232 63 3 298 57.2
Less work and fewer worries 88 14 – 102 19.6
Guaranteeing
the dwelling quality
25 41 8 74 14.2
Continuity of renting
out/no vacancy
46 16 5 67 12.9
Avoiding problems
with tenants
31 29 2 62 11.9
Guaranteeing control 24 23 6 53 10.2
Security in general 31 4 1 36 6.9
Reliability/professionalism 20 5 4 29 5.6
A form of social renting 9 10 4 23 4.4
Follow-up legal features 5 2 1 8 1.5
Possibility of renovation 7 – – 7 1.3
Good for both parties 3 – – 3 0.6
Source: De Decker et al (2009b)
Landlords who see disadvantages in working with SRAs (see Table 2) refer to rent
as being too low (36.8 per cent of the complaints).