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2021_Kurskatalog_EN

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Table of contents S 29<br />

Communication<br />

› Writing E-mails<br />

› Successful Presentations<br />

› Giving Feedback<br />

› Communicating successfully<br />

› Intercultural Competence<br />

› Avoiding Communication Pitfalls<br />

› Competent Moderation<br />

› Managing Conflicts<br />

› Understanding Body Language<br />

› The Power of the Voice<br />

› Quick-witted Reactions<br />

› Negotiating with Confidence<br />

› Mastering Telephone Calls<br />

› Using Social Media<br />

› Storytelling<br />

› Making Strong Arguments<br />

Personal Development<br />

› Staying Authentic<br />

› Recognising and Preventing Burnout<br />

› Business Etiquette<br />

› Controlling the Inner-Game<br />

› Winning the Outer-Game<br />

› Learning Discipline<br />

› Self-directed Learning<br />

› Strengthening Self-responsibility<br />

› Improvisational Skills<br />

› Staying Calm under Stress<br />

› Living Innovation<br />

› Dealing with emotions<br />

› Projecting Self-confidence<br />

› Cultivating Talent<br />

› Showing Appreciation<br />

Creativity & Effectiveness<br />

› What Effect Do I Have on Others?<br />

› Implementing 5S<br />

› Agile Methods – Kanban & Co.<br />

› Design Thinking<br />

› Increasing Effectiveness<br />

› Healthy Workplace<br />

› Creativity Techniques<br />

› Creative Problem-solving<br />

› Managing Projects<br />

› Developing Process Understanding<br />

› Lateral Thinking<br />

› Faster with Scrum<br />

› Visual Thinking<br />

› Organising Knowledge Transfer<br />

› Using Time Effectively<br />

› Working from Home Effectively

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