Professional HR Management Course by NADIA Global

CERTIFICATION IN
PROFESSIONAL HUMAN
RESOURCE MANAGEMENT
COURSE DURATION: 30 HOURS

TABLE OF
CONTENTS
INTRODUCTION
3
WHO SHOULD TAKE THIS COURSE?
4
WHY SHOULD YOU TAKE THIS COURSE?
4
COURSE BREAKDOWN
5-9
CONTACT
10
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INTRODUCTION
NADIA Global provides world-class training programs and certified courses for
professionals who wish to grow their skill sets and enhance their work performance.
Our training programs are designed keeping customization in mind, catering to your
immediate business needs and self-development, which will help you achieve your
goals and capture success faster.
Our soft and business skills development programs will assist you to build-on your
motivation and accelerate your growth professionally while developing sound
industry knowledge required for achieving new frontiers in your career.
We are experts in the design, development and facilitation of structured courses that
deliver a 100% success-rate.
WHY NADIA GLOBAL TRAINING?
CERTIFIED & ACCREDITED
ACTVET & KHDA
EXPERT INSTRUCTORS
Our trainers have more than
10 years of experience.
CUSTOMIZE &
COST EFFECTIVE
Our programs are designed to
suit our client's requirements.
OUTSTANDING FACILITIES
& RESOURCES
Created for effective learning
and development.
SELF OR GROUP
COURSE SCHEDULES
Availability of one-on-one or
group training.
EASY ACCESS
Our Training Institutes are
located in prime locations in
Dubai & Abu Dhabi.
VIRTUAL & IN-CLASS
LEARNING
Flexibility to select how to
take your training.
3

WHO SHOULD TAKE THIS COURSE?
EXPERIENCED HR
PROFESSIONALS
Individuals who are keen to upgrade their
career knowledge.
OFFICE MANAGEMENT
& ADMINISTRATION
Individuals looking to build a long-term career
in HR and aspiring to take on a managerial role.
HUMAN RESOURCE
PRACTITIONERS
Those responsible for talent management
and HR operational delivery of recruitment,
appraisal management and L&D.
FINANCE
PROFESSIONALS
Individuals looking to ensure the best use of
money for the organisation need to understand
the fundamentals of HR.
WHY SHOULD YOU TAKE THIS COURSE?
Boosting your hiring opportunities
in a competitive market.
Distinguishing yourself as
an expert on the field.
Increasing the chance to earn more
due to gaining your certification.
Learn in a 40 year old institute with
HR and Recruitment expertise.
4

COURSE BREAKDOWN
FUNDAMENTALS OF HR MANAGEMENT
1. HR Functions
• HR Forecasting & Strategic Planning
• Recruitment & Selection
• Learning & Development
• Performance & Talent Management
• Reward & Recognition, Employee
Engagement
• Compensation and Benefits
• Employee Relations
• Health, Safety and Security
• HR Research & Analytics
• HR Administration
2. Common HR Challenges today
3. HRBP (HR Business Partnering)
• The role of HRBP
• Challenges of HR Business Partnering
• Future of HR Business Partnering
PRACTICAL ADVANTAGE
Project Work
- Case Study on HR Business Partnering
Samples
- HR Forecasting and Budgeting
LABOR LAWS & PEOPLE POLICIES
1. Employee Relation
• Getting a work and residency permit
process
2. Individual Employment Contract
• Limited contract
• Unlimited contract
3. Severance Pay
• Termination vs Resignation
• Severance pay explained
• Gratuity calculation steps
• Other end of service
4. Updated Decree
• Emiratization laws
• Current decrees in discussion
5. Policy Formation
• Common HR policies
• Drafting policies
• Reviewing & communicating policies
PRACTICAL ADVANTAGE
Project Work
- Resignation policy draft
Samples
- HR Policies
- Employee contracts
5

COURSE BREAKDOWN
RECRUITMENT
1. Manpower Planning
• Objectives of Manpower Planning
• Transformation based planning
• Time-period based planning
2. The Recruitment Process
• Job Market Research & Job Analysis
• Job Descriptions
• Recruitment Workflows
• Internal & External Candidate Sources
• Advertising
• Applicant Tracking Systems (ATS)
• Recruitment Stakeholder Management
PRACTICAL ADVANTAGE
Project Work
- Manpower Planning Case Study
- Creating a Job Description
Samples
- Job Description
- Job Adverts
SELECTION
1. The Selection Framework
2. Shortlisting
• Steps for shortlisting
3. Interview
• The six steps interview plan
• Interview types
• Interviewing mastery
• Walk-in drive planning
4. Psychometric Testing
• Cognitive ability tests
• Personality test
• Physical ability test
• Job knowledge test
• Work sample test
5. Assessment or Selection Center
PRACTICAL ADVANTAGE
Project Work
- Shortlisting case study
- Mock Interview
- Drafting a Job Offer
Samples
- Interview Questions Toolkit
- Job Adverts
- Psychometrics tests
- Regret response format
6

COURSE BREAKDOWN
EMPLOYEE ONBOARDING & ORIENTATION
1. Employee Onboarding Steps
2. Objectives of Induction program
3. Responsibility for Induction
• Human resource department
• The line manager/ supervisor
4. Induction program
5. Networking in Induction Program
• Trial/probation period evaluation
PRACTICAL ADVANTAGE
Project Work
- Probation Evaluation Case Study
Samples
- Welcome Comms
- Induction Program Plan
- Induction Program Sample
LEARNING AND DEVELOPMENT
1. Strategic Learning Programs
2. Training Needs Analysis (TNA)
• Training Requisition
• Skills Gap Analysis
• Setting Training Objectives
• Competency and Skill Mapping
3. Funding the Training Function
• Cost/Benefit analysis of training
• Training’s ROI
4. Funding the Training Function
• LMS vs LXP
PRACTICAL ADVANTAGE
Project Work
- Training requisition format
- Skill Gap Analysis Survey
Samples
- Competency and skills map sample
7

COURSE BREAKDOWN
PERFORMANCE & PEOPLE MANAGEMENT
1. Performance Measurement
• Preparing KPIs
• Leading and lagging indicator
• KPIs vs OKRs
• Performance Scorecard & dashboards
• Performance Improvement Plans (PIP)
• Personal Development Plans
• Talent Grid
• Succession Planning
2. Performance Appraisal Methods
• Graphic rating scale
• Essay appraisal
• Checklist scale
• Critical incident appraisal
• Ranking methods
• Behaviorally Anchored Rating Scale
(BARS)
• Management By Objective (MBO)
• 360 Degree Feedback/Appraisal
3. Managing Employee Performance
• Five Step Performance Process
PRACTICAL ADVANTAGE
Project Work
- Case study of two companies
- Performance Appraisal Discussion Mock
- Talent Grid Plotting
Samples
- PDP Format
- PIP Format
- Talent Grid
- Performance Appraisal Format Samples
REWARDS & RECOGNITION AND EMPLOYEE ENGAGEMENT
1. Reward and Recognition Channels
• Top-down recognition
• Peer to peer recognition
• Regular recognition
• Informal employee recognition
• Formal employee recognition
2. Employee Engagement
• Employee Engagement Value Add
• Levels of Employee Engagement
• Employee Engagement Surveys
• Employer Branding
• Current Employee Engagement Trends
PRACTICAL ADVANTAGE
Project Work
- Talent Grid Plotting
- Drafting a Pulse Survey
Project Work
- Employee Rewards Examples
- Employee Engagement Survey Samples
8

COURSE BREAKDOWN
COMPENSATION & BENEFITS
1. Pay Structure
• Internal & External Equity
2. Payroll and Salary processing
• Leave calculation
• Paid leave
• Unpaid leave
• Sick leave
• Maternity leave
• Salary advance
• Alternate compensation options
• Pay Slips
3. Wage protection system (WPS)
• Requirements
• Features – NADIA WPS corporate
4. Salary Surveys
• Salary survey benefits
• Compensation consultants and strategy
• Salary Benchmarking
PRACTICAL ADVANTAGE
Project Work
- Salary Processing Case
- Pay Slip Creation
Project Work
- Salary Processing Case
- Pay Slip Creation
ORGANIZATIONAL EXIT
1. Employee Retention
• Reasons for leaving
• Why retain?
• Cost of employee turnover
• Employee retention methods
2. Employee Exit Processes
• Exit interview
• Termination
• Layoffs and Reduction in Force (RIF)
• Retirement
• Handovers and Due Settlements
PRACTICAL ADVANTAGE
Project Work
- Live Exit Interview with Retention
Strategy
Samples
- Exit interview questions
- Termination letter format
BONUS CHAPTER: HR MEASUREMENT AND METRICS
1. HR Measures of Success 3. HR Analytics & MS PowerBI Dashboards
2. HR Scorecard Example
4. HR Business Review Reports
PRACTICAL ADVANTAGE
Samples - MS PowerBI HR Dashboards
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GET IN TOUCH WITH US!
Dubai
1-Lake Plaza
Floor 36, Cluster T
Jumeirah Lakes Towers
+971 4 447 2599
Dubai
The Prism Tower
Office 1707
Business Bay
+971 4 447 2599
Abu Dhabi
Al Mansoor Tower
M1 & M2,
Sheikh Zayed Bin Sultan St
+971 2 677 4031
TOLL FREE : +971 800 2566
nadiaglobal.com | nadia-training.com | nadia-me.com
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