Office Management Administration Skills Course

CERTIFICATION IN
OFFICE MANAGEMENT &
ADMINISTRATION SKILLS
COURSE DURATION: 30 HOURS

TABLE OF
CONTENTS
INTRODUCTION
3
WHO SHOULD TAKE THIS COURSE?
4
WHY SHOULD YOU TAKE THIS COURSE?
4
COURSE BREAKDOWN
5
CONTACT
6
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INTRODUCTION
NADIA Global provides world-class training programs and certified courses for
professionals who wish to grow their skill sets and enhance their work performance.
Our training programs are designed keeping customization in mind, catering to your
immediate business needs and self-development, which will help you achieve your
goals and capture success faster.
Our soft and business skills development programs will assist you to build-on your
motivation and accelerate your growth professionally while developing sound
industry knowledge required for achieving new frontiers in your career.
We are experts in the design, development and facilitation of structured courses that
deliver a 100% success-rate.
WHY NADIA GLOBAL TRAINING?
CERTIFIED & ACCREDITED
ACTVET & KHDA
EXPERT INSTRUCTORS
Our trainers have more than
10 years of experience.
CUSTOMIZE &
COST EFFECTIVE
Our programs are designed to
suit our client's requirements.
OUTSTANDING FACILITIES
& RESOURCES
Created for effective learning
and development.
SELF OR GROUP
COURSE SCHEDULES
Availability of one-on-one or
group training.
EASY ACCESS
Our Training Institutes are
located in prime locations in
Dubai & Abu Dhabi.
VIRTUAL & IN-CLASS
LEARNING
Flexibility to select how to
take your training.
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WHO SHOULD TAKE THIS COURSE?
SUPERVISORS
Junior levels who are seeking to upgrade
their skills for a job promotion.
OFFICE MANAGERS
Individuals looking to enhance their
knowledge, skills and work productivity.
BEGINNERS IN
ADMINISTRATION ROLE
Individuals who would like to start or shift to
an administration or office management role.
SECRETARIES/
PERSONAL ASSISTANTS
Those responsible of managing a team and
wish to improve their managerial skills and
learning.
WHY SHOULD YOU TAKE THIS COURSE?
Increase your work productivity to
become efficient at managing
change and accepting challenges.
Enhancing your skills will result
into setting yourself to becoming
irreplaceable to the team.
Learning the right skill set will
support in maximizing your career
opportunities.
A certification that provides you with
solid applicable skills which can be
an immense advantage in job market.
4

COURSE BREAKDOWN
UNDERSTANDING
YOUR ORGANIZATION
• Vision, mission and Values
• Organization as a system
• Organization Structure
• Organizational Chart
EFFECTIVE BUSINESS
WRITING SKILLS
• Business Letters
• Writing an Email
• Letter Formats
• Business Memos
COMMUNICATION
• Active Listening
• Cross Cultural communication
• Body Language
FILE MANAGEMENT
• Effective File Management
• Electronic Files
• Organizing personal paperwork clutter
PRESENTATION
SKILLS
• Structure
• Handling questions
• Golden rules
HUMAN RESOURCE
MANAGEMENT
• Pay slip
• Performance evaluation
• UAE Labor Law
MANAGING PEOPLE
& PROCESSES
• Effective Leadership without title
• Negotiation Skills
• Decision Making Skills
BUDGET ACCOUNTING
& STOCK MANAGEMENT
• Simple Budgeting
• Petty Cash Management
• Stock Management
5

GET IN TOUCH WITH US!
Dubai
1-Lake Plaza
Floor 36, Cluster T
Jumeirah Lakes Towers
+971 4 447 2599
Dubai
The Prism Tower
Office 1707
Business Bay
+971 4 447 2599
Abu Dhabi
Al Mansoor Tower
M1 & M2,
Sheikh Zayed Bin Sultan St
+971 2 677 4031
TOLL FREE : +971 800 2566
nadiaglobal.com | nadia-training.com | nadia-me.com
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