Catalyze August 2022

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CATALYZE MAGAZINE | 7 S T A R T I N G A N N G O C O N T I N U E D . . . I think the misconception is that nonprofits don't operate like businesses and that's just not true. We actually do, we just take the profits and put them back into the organization. So all of those business skills I think were really helpful to me. I was just, before this call, talking to somebody who was like, "how do I write grants?" And so I did the same. I told them to look up a theory of change and look up a basic business plan and just make sure they can do both of those things for whatever it is you're trying to, to change and start there. Barb Quaintance: That's great, that's such a great summary because it indicates you have to have the credibility to do the work. You can't just say, "I like music, so I'm going to do this," and you have to be professional. Non-profit does not equal unprofessional. It has to be a professional operation. How do you measure success in the program? Is it the number of people who come through? Or something else? Terri Winston: That's another thing I should have added. Your question is something like metrics, like, what are you going to measure? How you are going to measure success is incredibly important for us so that we can make sure are we serving our communities. Are they happy with it? So we do it from multiple directions. We obviously are quantitatively measuring success. Like how many people did we serve this year, as opposed to last year? Are we serving particular communities? Watch now
CATALYZE MAGAZINE | 8 S T A R T I N G A N N G O C O N T I N U E D . . . And then the other half of that quantitative is the qualitative analysis. So we do both internal and external evaluations of our programs. This could look like surveys in the form of both pre and post-program surveys. It could be one-on-one interviews with mentors and students to assess their feelings about the program. Did they consider it a success for themselves? Were they happy with the instruction they received or the support that they received? Same with all of our programs, from our conferences to our courses for youth, we are definitely surveying and always also retooling those surveys. Like, are we asking the right questions? Because we're trying to get at quantitative, like, are people getting jobs after they're done with this, but also like, are they happy? Did they feel like this was a great program for them? I think both sides are equally important. But we do meet monthly and land make comparisons to last month and, how we are going do by the end of the year? Watch now
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Catalyze August 2022

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