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Pearl Harris's Resume

This resume highlights Pearlie Harris's technical writing skills and experience. Composing end user manuals are her specialty.

This resume highlights Pearlie Harris's technical writing skills and experience. Composing end user manuals are her specialty.

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ISPA, INC., Marietta, GA

Intermediate Technical Writer April 2015–March 2021

• Outstanding Team Player Award recipient, for quickly learning to edit additional Adobe FrameMaker

manuals when the team was understaffed.

• Received Lockheed Martin’s Focused Recognition Award for exceeding customer expectations in the

completion of the FrameMaker Project: Edited data based on client specifications and software restrictions.

Performed quality control efforts during the process of the project. Led project meetings, produced, and

distributed progress reports and timelines to inform project managers and met aggressive deadlines.

• Received ISPA’s “Dedication and Outstanding Performance” Award for mentoring additional editors and

providing extensive training and guidance during a challenging quarter.

Designed interactive educational manuals for technical documentation editors. Developed and maintained a

comprehensive library of technical terminology, documentation, and standard generalized markup language

(SGML) cheat sheets for manual developers. Edited airplane manuals for ISPA’s client in accordance with

department standards for the TechPubs department, an internal publishing unit of Lockheed Martin. Researched

information and utilized style manuals, writing manuals, and military specifications to incorporate and format

senior writer markups, engineering notes, and customer changes to existing airplane manuals. Produced electronic

documentation for hard copy manuals using SGML code. Analyzed and updated electronic files in MS Access and

Excel database to track deadlines and manual progression. Provided support to management by attending

meetings, assigning tasks, and managing workflow. Entered notes in JIRA to communicate issues and request

assistance for problem resolution.

Kennesaw State University, Kennesaw, GA

Graduate Research Assistant August 2018–May 2019

Served as Guest Lecturer within the Innovation and Engagement Coworking Lab Workshops. Proofread, edited,

and revised resumes, cover letters, academic papers, and book chapters. Assisted the Director of Community

Engagement in aiding undergraduate and graduate English majors with career planning and development

opportunities via internships and first-time employment in technical writing, grant writing, proposal writing,

and social media occupations. Collaborated with fellow graduate students in developing, editing, and publishing

documents for assigned projects. Researched and compiled data of business profiles from local community

organizations and nonprofits to develop job leads for English majors.

The Oak House, Canton, GA

Documentation Specialist-Internship June–July 2018

• Successfully designed a concise manual for a variety of stakeholders utilizing the organization’s

workspace management software powered by Habu.

• Produced a 142-page APA style interactive standard operating procedures (SOP) manual equipped

with table of contents and hyperlinks to each chapter and section for the company’s new business sector to

promote consistency within the organization.

Edited and maintained manuals related to the development of business systems and operations for coworking

space management including, but not limited to office space, events, concessions, payroll, vendors, and inventory.

Built custom manuals utilizing blueprints of private and public sector publications as a reference. Sourced

internal business documents to create new handbooks, manuals, and guides using Apple Pages.

CERTIFICATIONS

KQ4BSV—Amateur Radio Technician License · Human Research: Advanced Issues in Informed Consent · Human

Research: Informed Consent and Incidental Finding in Research · Human Research: Social/Behavioral Research

Course·CITI Health Information Privacy and Security (HIPS)–Faculty & Students · Responsible Conduct of

Research–Humanities Responsible Conduct of Research Course · Responsible Conduct of Research–Social

Behavioral Conduct of Research Course · Conflict of Interest mini-course–Conflict of Interest · Export Controls–

CITI Export Controls Course · Information Privacy Security (IPS)–Students and Instructors

Pearlie Harris | 904-234-1255 |pearlieharris.pro | Linkedin.com/in/pearlie-harris PAGE 2

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