HillsProspect_AboutUs_Brochure_Reprint_2019_AW

UNPARALLELED
CUSTOMER
SERVICE
From the very first call, our sales team will
ensure the customer service you receive is
second to none.
With dedicated and knowledgeable
representatives operating in your area, we
are always just a call away. With tastings,
food pairing advice and extensive market
knowledge, choosing the right products
for your venue couldn’t be easier. We will
visit at a time convenient for you, talk
through your options and tailor your
order to meet all your requirements.
Ongoing orders can be directed to
our telesales team, with real-time stock
information and up-to-the-minute pricing,
your order can be placed and a delivery
booked within minutes, giving you the
confidence to get on with the rest
of your day.
On the (very early) morning of your
delivery, our trained picker staff will handselect
each of your chosen items from our
fully-stocked 65,000 sq ft warehouse and
carefully load them into our liveried fleet,
ready for dispatch.
During your allotted delivery window, our
courteous uniformed staff will unload your
order safely, placing it where requested
and rotating your existing stock to ensure
products are used in correct date order.
Here at Hills Prospect, we take care in
our customer experience and we are
proud that each member of staff upholds
the values of the company, creating
a seamless and effortless experience.
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