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3-in-1: Needle tine - Pitchcare

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YOU may by now have concluded, with<br />

some regret, that after a lot of effort you<br />

are f<strong>in</strong>ally at or near the top of your<br />

game. Perhaps you are one of the very<br />

best groundsmen or greenkeepers <strong>in</strong> the<br />

country, but for some reason the world<br />

still doesn’t beat a path to your door and<br />

bombard you with fabulous job offers.<br />

You may now even suspect that the world<br />

wants you to beat a path to its door, leave<br />

a note of your e-mail address and your<br />

mobile number and then wait for a call.<br />

Wouldn’t it be nice if Ralph Waldo<br />

Emerson’s famous misquote was true<br />

today? “Build a better mousetrap, and<br />

the world will beat a path to your door”.<br />

For the record, Emerson (1803-1882)<br />

apparently wrote: “If a man has good<br />

corn, or wood, or boards, or pigs, to sell<br />

... you will f<strong>in</strong>d a broad hard-beaten road<br />

to his house.”<br />

Nowadays, if you want to get on, you<br />

have to actively promote yourself. Just<br />

like those exhibitors at SALTEX, you<br />

have to look for opportunities to display<br />

and ‘sell’ yourself.<br />

You could, of course, wait patiently for<br />

advancement at work to eventually<br />

happen. Unfortunately (and I have bitter<br />

experience of this) your competitors are<br />

not wait<strong>in</strong>g around to be promoted or<br />

hired. Alarm<strong>in</strong>gly, your own managers<br />

could actually see your patience not as a<br />

virtue but as a vice. It might even be seen<br />

as a clear sign of your apathy, an<br />

<strong>in</strong>dication that you’re not <strong>in</strong>terested <strong>in</strong><br />

advancement. In fact, they might even<br />

believe that they are do<strong>in</strong>g you a favour<br />

by not promot<strong>in</strong>g you!<br />

Meanwhile the proactive amongst your<br />

competitors have already raised their<br />

profile (<strong>in</strong> the eyes of your managers),<br />

network<strong>in</strong>g and ‘sell<strong>in</strong>g’ themselves on<br />

their good po<strong>in</strong>ts and mak<strong>in</strong>g it clear<br />

that they want advancement <strong>in</strong> order to<br />

demonstrate that they’re better than you<br />

and everybody else.<br />

Perception is reality<br />

The first th<strong>in</strong>g to accept about selfmarket<strong>in</strong>g<br />

is that it is not about how you<br />

see yourself but how others see you. Your<br />

success is down to how well you can<br />

50<br />

Tra<strong>in</strong>er and Careers Counsellor FRANK NEWBERRY cont<strong>in</strong>ues his<br />

series on methods to help you get on <strong>in</strong> your chosen career. <strong>in</strong><br />

this issue he looks at the challenge of market<strong>in</strong>g your most<br />

valuable asset - yourself.<br />

Will YOU be mak<strong>in</strong>g<br />

an ‘exhibition’ of<br />

yourself at SALTEX?<br />

shape the way that others see you. The<br />

first question you might ask yourself is,<br />

do you know how others see you? Do you<br />

know how you come across to others?<br />

Have you ever asked for feedback on<br />

your image as a professional? If ‘yes’,<br />

then have you acted on it? If ‘no’, then<br />

perhaps this should be your start<strong>in</strong>g<br />

po<strong>in</strong>t.<br />

There is research that has calibrated<br />

just what it is that contributes to your<br />

advancement and promotion <strong>in</strong><br />

organisations. The results show three<br />

ma<strong>in</strong> characteristics:<br />

First - your ability (which accounts for<br />

about 10% of your impact).<br />

Second - your visibility (your<br />

reputation or how well known your<br />

ability is - which accounts for 25% of<br />

your impact).<br />

Third - your image (whether you look<br />

the part, whether you make a good first<br />

impression which accounts for 65% of<br />

your impact).<br />

These results are only disturb<strong>in</strong>g to the<br />

po<strong>in</strong>t of realisation that the people who<br />

make decisions about your career may<br />

know little or noth<strong>in</strong>g about turf<br />

management. These people may assume<br />

that you know your stuff (your ability)<br />

and, if they know you at all, they know<br />

you only by reputation (your visibility)<br />

and by the impressions you give them<br />

when you meet (your image).<br />

If this is really true, and every<br />

groundsman and greenkeeper I have<br />

asked about these results th<strong>in</strong>ks they are<br />

largely true, then you must learn to ‘play<br />

the game’ or ‘work the system’.<br />

One step ahead ...<br />

Where can you start? A good place<br />

clearly is to ‘Plus One’ your physical<br />

image. This means that you should dress<br />

to a standard that is one higher than the<br />

standard people <strong>in</strong> your job would<br />

normally adopt. Instead of go<strong>in</strong>g to<br />

SALTEX <strong>in</strong> jeans and a tee-shirt, wear a<br />

crisp, smart shirt with clean trousers and<br />

footwear. Get your haircut by a good<br />

barber and trim any facial hair. Learn to<br />

‘work the room’ and have someth<strong>in</strong>g<br />

positive to say to people (no wh<strong>in</strong>ges)<br />

when you meet them. Smile, shake hands<br />

briefly and give good eye contact,<br />

especially when you are listen<strong>in</strong>g. Take<br />

an <strong>in</strong>terest <strong>in</strong> their day and nod whilst<br />

they speak to show your <strong>in</strong>terest and<br />

approval. Have bus<strong>in</strong>ess cards to give out<br />

to people and tell them you hope to<br />

spend more time with them soon - then<br />

move on with a smile.<br />

When you meet someone you really<br />

want to chat to <strong>in</strong> more depth then ask if<br />

it’s a good time or, should you meet up<br />

with them later. Offer them a dr<strong>in</strong>k and<br />

have someth<strong>in</strong>g to ask them about,<br />

someth<strong>in</strong>g you want to discuss,<br />

someth<strong>in</strong>g you want their op<strong>in</strong>ion about.<br />

People are flattered when you want their<br />

<strong>in</strong>put but keep it short, don’t take over<br />

their day. You could ask to see them at<br />

another time and place. Give them your<br />

card and/or ask for theirs. Make a note<br />

on their card of when you met them and<br />

what you talked about, so that when you<br />

call for an appo<strong>in</strong>tment it’s fresh <strong>in</strong> your<br />

m<strong>in</strong>d.<br />

If you’re worried about your ability to<br />

speak confidently then review your<br />

read<strong>in</strong>g. You may need to upgrade to a<br />

newspaper that will stretch your<br />

vocabulary. You don’t have to give up<br />

your favourite tabloid but you should<br />

read a quality paper one day per week.<br />

The Times is a good one to start with and<br />

you may wish to try out the Independent,<br />

Guardian or Telegraph later on. Aga<strong>in</strong> the<br />

‘plus one’ rule applies. Your challenge is<br />

to expand the range of your visibility by<br />

mix<strong>in</strong>g confidently with people who do<br />

not know you or do not know you well.<br />

As far as your current job is concerned<br />

you should put it <strong>in</strong> writ<strong>in</strong>g that you want<br />

better work, more responsibility and<br />

more <strong>in</strong>volvement <strong>in</strong> decision-mak<strong>in</strong>g. If<br />

your employer is nervous about this then<br />

suggest a trial period for the<br />

arrangement.<br />

FRANK NEWBERRY is an accredited selection consultant<br />

and has recruited (and rejected) candidates for positions <strong>in</strong><br />

a number of major organisations <strong>in</strong>clud<strong>in</strong>g BT, the Post<br />

Office and the DVLA. In the next issue, Frank looks at how<br />

to market yourself through the format of your CV and how<br />

to tackle <strong>in</strong>terviews.

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