DM Sep-Oct 2023

Dm CASE STUDY: PITTSBURGH TECHNICAL COLLEGE
Technical control
Pittsburgh Technical College saves thousands a
year while simplifying and securing printing,
reducing its paper order from a pallet a month to
one a year
Pittsburgh Technical College (PTC)
in Pennsylvania, USA, has
transformed its annual paper bill
from US$30,000 to $2,500 with
PaperCut MF. The flagship print
solution from PaperCut slashed PTC's
paper order from one pallet a month
to one a year. PaperCut's print
enablement solutions Mobility Print
and Print Deploy also enabled PTC to
transform its print environment from
an ineffective print centre to a secure
and user-friendly service, which
enabled it to gain full visibility of their
print environment while also
circumventing security risks like the
print spooler vulnerability
PrintNightmare.
Pittsburgh Technical College is a nonprofit
private college that offers more
than 25 in-demand programs with a
curriculum that includes internships
and clinical rotations for degreeseeking,
career-driven students.
Founded in 1946, the college is
currently home to over 1,400 students
and more than 250 faculty and staff
members.
Unfortunately, PTC had no control
over its printing environment. Students
were allowed to print any volume of
documents in any format with no
restrictions. It amounted to thousands
of wasted dollars.
Jon Buhagiar, Director of Network
Operations for Pittsburgh Technical
College, sums up the waste problem:
"There was no control. If you wanted
to print a book, well, you'd print a
book." Even quantifying the waste was
difficult, due to the printing
environment's lack of reporting and
visibility said Buhagiar: "Before
PaperCut, the only way that we were
able to see anything was a budget line
or pulling logs that took us a lot of
time."
Jon was empowered by his CIO to fix
their printing with a solution that
would provide visibility, save costs, and
reduce print waste. PaperCut MF
provides them with the tracking and
reporting they need to bring their print
environment under control. Says Jon
Buhagiar, "Now it's just click, click,
click, and we have a report as to how
many copies or prints a printer has put
out." Their paper bill used to be $2,500
per month; now, says Buhagiar: "We're
down to maybe a pallet of paper every
six to eight months."
Not only is this reducing costs, but it
helps Buhagiar and his team sleep a
little better at night: "We're saving
trees, right? Pre-pandemic, we had
higher numbers on our copiers.
Without PaperCut, we wouldn't be able
to see that utilisation."
Beyond these cost and waste savings,
PaperCut MF's additional features
Mobility Print and Print Deploy address
security concerns and simplifies the
printing experience for users. "PaperCut
is responsible for getting the right
drivers on the machine and getting the
right settings on the machine," says Jon
Buhagiar. "Mobility Print is a lifesaver
just for the fact that everybody's an
admin of their own machine."
Jon Buhagiar expands that PaperCut
MF's enablement tool Print Deploy also
helped Pittsburgh Technical College
respond to PrintNightmare: "Print
Deploy was an integral strategy in our
security," says Jon. "It helped us
tremendously mitigate some of the
risks in just Windows Point and Print."
PaperCut MF - along with its BYOD
and enablement features Mobility Print
and Print Deploy - provide Pittsburgh
Technical College with the visibility,
ease-of-use, and robustness it needs to
transform its print environment from a
wasteful, inefficient and poor user
experience. Buhagiar sums up the key
benefits of PaperCut: "Cost savings, the
security of Mobility Print and Print
Deploy, and then reporting."
More info: www.papercut.com
14 @DMMagAndAwards September/October 2023 www.document-manager.com