Basic Business Communication. Lesson 2. Spoken Communication
This is the second lesson for Basic Business Communication. The following topics are covered in this lesson: 1. The nature of spoken communication 2. Spoken language 3. Aspects of voice 4. Direct vs indirect speech 5. Planning to speak 6. Spoken communication in the workplace Video Links https://youtu.be/3ScVSAJjQkQ?si=E33-mTxk0mQtjsMl https://youtu.be/ybuXntdPAWY?si=psgfHxUe0xn1Cd4o
This is the second lesson for Basic Business Communication. The following topics are covered in this lesson:
1. The nature of spoken communication
2. Spoken language
3. Aspects of voice
4. Direct vs indirect speech
5. Planning to speak
6. Spoken communication in the workplace
Video Links
https://youtu.be/3ScVSAJjQkQ?si=E33-mTxk0mQtjsMl
https://youtu.be/ybuXntdPAWY?si=psgfHxUe0xn1Cd4o
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6.<strong>2.</strong> Training and Coaching<br />
The difference between training and coaching is outline below.<br />
6.3. Brainstorming<br />
Brainstorming is the exchange ideas with limit rationalization & criticism. While it can turn a bit chaotic, there<br />
are ways to making it mor structured, like using De Bono’s 6-Hatsmethodology, that is summarized below.
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