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Modern Law Magazine Issue 67

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Power of Together Survey<br />

New survey seeks to assess post COVID cultural and employee<br />

communication challenges in UK legal firms<br />

A new survey is launched this week by digital<br />

consultants Pancentric Digital and HUB, their<br />

leading intranet solution. It seeks to understand the<br />

cultural and employee communication challenges<br />

faced by UK <strong>Law</strong> Firms post COVID. The survey is<br />

supported by <strong>Modern</strong> <strong>Law</strong> <strong>Magazine</strong>.<br />

As the dust settles on hybrid working policies, global<br />

evidence is emerging of cultural and job motivation<br />

challenges across all types of businesses.<br />

According to research firm Qualtrics, job motivation<br />

jumped 10% during COVID but has since fallen to<br />

below pre-COVID levels.<br />

This new survey - called the Power of Together survey<br />

- seeks to understand the state of play in the UK legal<br />

sector specifically. It asks UK Legal Firms about their<br />

current policies on work from home, what impact post-<br />

COVID working policies are having on culture, team<br />

connection and individuals; and what impact is being<br />

felt on productivity and operations. Are their concerns?<br />

Are firms adopting new approaches to their internal<br />

comms? What are the priorities going forward?<br />

<strong>Modern</strong> <strong>Law</strong> <strong>Magazine</strong> encourages leaders and<br />

managers across the legal sector to participate in the<br />

survey. The widest possible set of views is welcomed.<br />

The survey can be completed online by following this link:<br />

www.pancentric.com/the-power-of-together-survey<br />

and only takes a few minutes. <strong>Modern</strong> <strong>Law</strong> <strong>Magazine</strong><br />

will publish the results later this year. A free copy<br />

of the full findings is available to all those that<br />

participate<br />

Pancentric Digital is committed to climate action and<br />

sustainable workplaces, so has partnered with the<br />

reforestation charity One Tree Planted to plant a tree<br />

for every survey response received.<br />

Plus, one lucky recipient will receive a yearly Flourishy<br />

subscription worth £160, to help transform their<br />

garden into a diverse haven for bees and wildlife.<br />

For more information visit:<br />

The Power of Together Survey | Pancentric Digital<br />

Simon Fenn, Director, Pancentric Digital<br />

Businesses are facing increasing<br />

pressure to minimise their<br />

environmental impact, and the<br />

legal industry is no different.<br />

But navigating a path towards a<br />

reduced carbon footprint shouldn’t<br />

be a challenge.<br />

One part of the solution is going<br />

paperless. A concept that some firms<br />

have enthusiastically embraced, others<br />

have only dipped their toes in. The thing<br />

is, going paperless creates so many more<br />

advantages that go beyond reducing your<br />

carbon footprint. It improves accessibility<br />

and drives productivity for firms – a winner<br />

all round.<br />

<strong>Law</strong> firms have traditionally used a lot<br />

of paper. Files fill cabinets and in-trays,<br />

documents are posted, and even scanned<br />

copies are stored away. A digitised<br />

conveyancing process is helping firms to<br />

almost, if not completely, remove paper<br />

from the process.<br />

EDITORIAL<br />

BOARD<br />

Digital Onboarding:<br />

Better For Productivity,<br />

Accessibility, And The Environment<br />

Let’s look at the benefits firms can access<br />

by taking their client onboarding process<br />

paperless.<br />

1. A reduced carbon footprint<br />

Client onboarding has been a typically<br />

paper-heavy process, with client care packs<br />

and forms being printed, posted, returned,<br />

and scanned in. It’s time consuming and<br />

uses a lot of resource, from reems of paper<br />

to the emissions created during the postal<br />

process. But firms using digital onboarding<br />

are ditching paper and drawn-out<br />

onboarding timeframes in favour of more<br />

environmentally friendly solutions.<br />

2. Improved accessibility<br />

Digital onboarding means clients can<br />

provide crucial information any time, from<br />

anywhere. Whether it’s in another county<br />

or another country, digital ID checks,<br />

source of funds checks, and electronic<br />

signatures are all more accessible and more<br />

secure online.<br />

3. Increased productivity<br />

Digital onboarding eliminates a lot of<br />

unnecessary admin. Printing, posting,<br />

scanning, and assigning those scanned<br />

files – it’s all time that could be better<br />

spent on more impactful tasks. Digitising<br />

the process lets technology take care of<br />

those bits so you have more time to focus<br />

on the things only experienced teams<br />

can do. Ultimately, you’ll see increased<br />

productivity among your teams by cutting<br />

out paper.<br />

Going paperless is not only going to<br />

improve the green credentials of your firm,<br />

but also have a lasting impact on your<br />

business and client relationships too.<br />

“One part of the solution<br />

is going paperless.”<br />

Bronwyn Townsend,<br />

Senior Marketing Manager, InfoTrack<br />

Debate and discuss the <strong>Law</strong><br />

Commission’s law of wills reform<br />

proposals in Manchester this month<br />

Later this month, Estate Research are<br />

delighted to be supporting an event<br />

debating the biggest reform proposals<br />

in the law of wills since 1837!<br />

On the afternoon of 23rd November,<br />

<strong>Law</strong> Commissioner Professor Nick<br />

Hopkins will be joined by a panel of<br />

Private Client experts, to discuss the <strong>Law</strong><br />

Commission’s wills project and its proposed<br />

supplementary consultation paper covering<br />

the topics of predatory marriage and<br />

digital wills.<br />

Will disputes and the increasing<br />

challenges of mental capacity issues are<br />

undoubtedly having a significant impact<br />

on the landscape of wills. This event<br />

will offer delegates the opportunity to<br />

debate whether it is time for the law to<br />

be modernised as the landscape shifts as<br />

well as influence the evolution of Wills &<br />

Probate legislation for future generations.<br />

Taking place in the heart of Manchester<br />

at John Rylands Rooftop terrace in<br />

Manchester Hall, the afternoon will offer<br />

real discussion and debate around these<br />

topics - with panel sessions and the<br />

inclusion of delegate questions throughout.<br />

Estate Research are honoured to be<br />

working alongside the <strong>Law</strong> Commission,<br />

STEP, Nicholson Jones Sutton Solicitors<br />

and Rothley <strong>Law</strong> in hosting this event. We<br />

look forward to welcoming 200 delegates<br />

to an event that has the rare yet real<br />

potential to shape fundamental wills<br />

legislation.<br />

Speakers include:<br />

• Professor Nicholas Hopkins, Commissioner<br />

for Property, Family and Trust <strong>Law</strong>, <strong>Law</strong><br />

Commission of England and Wales<br />

• Stephen <strong>Law</strong>son TEP, Head Of<br />

Contentious Probate at Nicholson<br />

Jones Sutton<br />

• Professor Robin Jacoby, Emeritus<br />

Professor-Old Age Psychiatry,<br />

University of Oxford<br />

• Helen Forster TEP, Director,<br />

HTF Legal Limited<br />

• Andrew Bishop, Partner, Rothley <strong>Law</strong><br />

• Julie Bell, Consultant, Read Roper and<br />

Read Solicitors<br />

• Dominic Hendry, Head of Private Client,<br />

Estate Research<br />

• Elis Gomer, Barrister, 5 Stone Buildings<br />

• Sarah Harrison, Barrister, Parklane<br />

Plowden Chambers<br />

This event is not to be missed and is<br />

completely free to attend! Places are<br />

limited and early registration via the STEP<br />

website is advised to avoid disappointment<br />

at: www.stepevents.org/event/cf388d71-<br />

ded9-4071-9a4a-c95cedb1e0ba/summary<br />

Dominic Hendry,<br />

Head of Private Client, Estate Research<br />

31

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