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Dm CONTENTS<br />
C O N T E N T S<br />
NOVEMBER/DECEMBER<br />
8<br />
14<br />
16<br />
18<br />
22<br />
.....................................................................................................................................................................................................<br />
MANAGEMENT: OUTSOURCING……..................................................…………….6<br />
Following on from her piece in our last issue on the benefits of digitising dental records,<br />
Storetec's Grace Schneider explains what to look for when considering outsourcing the<br />
scanning/capture process<br />
EVENT: <strong>DM</strong> AWARDS <strong>2023</strong>……...................................................................………8<br />
From outstanding opera singers to mystifying magicians, this year's <strong>DM</strong> Awards ceremony<br />
was a special night for all who attended. Find out all the winners and runners-up inside<br />
STRATEGY: <strong>DM</strong> TRENDS…..............................................................................……14<br />
Emilie Martin, Sector Sales Manager at Document Logistix, examines some of the trends<br />
that the company expects to see over the next year<br />
CASE STUDY: HOUSE OF BRUAR…….............................................................……16<br />
Scottish independent retailer The House of Bruar has transformed its retail operations with<br />
the help of Filestream and PFU solutions<br />
OPINION: AI…………..................................................................................……..18<br />
While we should undoubtedly proceed with care and caution, underpinning AI deployment<br />
with good data allows organisations to balance regulatory and moral risks, argues Yohan<br />
Lobo, Industry Solutions Manager, Financial Services at M-Files<br />
ANALYSIS: CONTENT GROWTH………...........................................................……20<br />
Tom Dunning, CEO of Ad Signal, looks at the potential environmental impact of relentless<br />
content growth<br />
TRENDS: PRINT………....................................................................................……22<br />
The print industry is poised for change in 2024 as businesses embrace workplace<br />
transformation, AI, and sustainability, according to the latest research report from Quocirca<br />
TECHNOLOGY: GENERATIVE AI…….........................................................………..24<br />
Dirk Bode, CEO of fme, warns companies to get ahead of the impact of Generative AI now<br />
- but asserts that the focus shouldn't be about developing a separate AI strategy, but rather<br />
weaving Generative AI into their core business strategy<br />
CASE STUDY: HEINEKEN………..................................................................………28<br />
World-renowned brewing business Heineken has been able to significantly reduce the<br />
resources needed for its Accounts Payable function since implementing Basware<br />
MANAGEMENT: DATA ARCHITECTURE….................................................………..30<br />
Matt Peachey, Vice President, International at Dremio, argues that open is the smart way<br />
forward for data management<br />
CASE STUDY: EVELYN PARTNERS……….......................................................……..32<br />
In an implementation that won the prestigious Project of the Year (Private Sector) trophy at<br />
this year's <strong>DM</strong> Awards, wealth management firm Evelyn Partners has moved to a 'digital<br />
first' approach for its document processing<br />
4 @<strong>DM</strong>MagAndAwards <strong>Nov</strong>ember/<strong>Dec</strong>ember <strong>2023</strong> www.document-manager.com
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