AnnualReport2023_FINAL_2

1956 Custodial Training 2020 Custodial Training
1962 Custodial Training
we value them and their important
work on our campus; that we do not
underestimate how hard they
work everyday.
Another core philosophy of (OS1)
is “Clean for Health First, Then
Appearance.” This is a departure
from the original days of Texas Tech
where appearance would have been
the most important factor of cleaning.
But now, with the emergence of the
COVID-19 pandemic, health is the
forefront goal of our custodial staff.
It was the implementation of (OS1)
that helped the custodial staff
during the early days of the
pandemic as they already had
built up a bulk storage of cleaning
supplies that would have been
otherwise hard to obtain during the
supply chain shortages.
CLEAN SYNDROME
Another guidepost of the (OS1)
cleaning process is known as “Clean
Syndrome.” The (OS1) class explains
this as, “things that are clean tend to
stay clean because people get the
psychological cues to keep it that
way.” If you walk into a clean room,
you tend to pick up after yourself
because of the desire to maintain
the clean appearance. If a space
looks like nobody cares about it,
then no one will appreciate it; but
the stewardship and dedication of
our custodial staff ensures a clean
environment for all of us.
(OS1)’S GOAL
The (OS1) cleaning system is about
50% rolled out across campus and
there are plans for its continued
growth. In FY23 two new buildings
were converted over to this cleaning
model - Admin Support, including
the University Police Department
and Media and Communications.
The goal is to have all buildings on
campus converted to this (OS1)
cleaning system by 2025.
CUSTODIAL STAFF
The custodial team have staff on
shift seven days a week, 24 hours a
day. They even cover holidays as not
all offices close, such as the Police
Department. They work tirelessly
after most major events on campus.
During football season, for example,
they work to clean all interior spaces
and suite balconies before, during
and after the season ends. They
also have worked to change the
hours they are visible on campus.
In the past, they would only come
in to clean after hours when offices
were closed. Now, they work when
people are around, so they are more
recognizable to the building staff.
“When people know their custodian it
makes things better” Peel added.
Changing their working shifts has
also helped with the completion of
work orders. Now when the custodial
staff receive work orders during the
day, they have staff on hand who can
complete them quickly. The custodial
staff is thankful to have support for
the (OS1) program from leadership
across campus, as it creates a
healthy and safe environment.
Sean Childers, associate vice
president over the Operations
Division, appreciates that the program
places more focus on the employee
rather than the task. He believes
this creates “a more conducive and
supportive work environment not
only enhancing the experience of the
team member, but the facilities we are
privileged to maintain.”
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