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INDUSTRY NEWS<br />
The service enables providers to demonstrate to their customers<br />
that they understand their network, including any current issues and<br />
frustrations. A comprehensive report with detailed evidence<br />
facilitates fact-based discussions on where and how to make<br />
improvements. This strengthens the relationship between service<br />
provider and customer whilst giving the provider an opportunity to<br />
deliver accurate advice and upsell services.<br />
<strong>Mar</strong>tin Saunders, Chief Operating Officer at Highlight said,<br />
"Modern IT departments are struggling with ever growing demands<br />
and expectations on their time and resources. Despite huge<br />
advances in simplifying the management of networks through cloud<br />
platforms like Cisco Meraki, many IT leaders are looking to their<br />
partner to manage the infrastructure that underpins IT. Customers are<br />
also looking for partners they can trust to become virtual members of<br />
their IT department. However, the managed services model can be a<br />
complex shift for some partners to make. With the Network<br />
Assessment feature, Cisco Partners have a tangible and easy way to<br />
prove their ability to remove the network management burden from<br />
IT, whilst setting the foundation for building longer term recurring<br />
revenue relationships with their customers via a managed service."<br />
x530-28GSX full fibre switch from Allied Telesis<br />
Allied Telesis has introduced its x530-28GSX full fibre switch,<br />
bringing flexibility and network optimisation to the company's<br />
x530 Series of multi-Gigabit switches. Months in development, the<br />
x530-28GSX switch is a 24-port 100/1000X SFP stackable switch<br />
with 4 SFP+ ports and 2 fixed power supplies. It can aggregate a<br />
24x1 Gigabit fibre link to a 4x10 Gigabit fibre link and up to 8<br />
units can be stacked using Virtual Chassis Stacking (VCStack) to<br />
build a 192 Gigabit fibre aggregator. The switch also supports<br />
copper connectivity via SFP/SFP+ ports allowing the maximum<br />
flexibility of both copper and fibre as required.<br />
"Businesses and organisations need to meet the rapidly changing<br />
demand put on networks by applications such as artificial intelligence,<br />
5G backhaul and edge computing. The x530-28GSX enables the<br />
addition of bandwidth using either copper or fibre at either 1 or<br />
10Gb/s, and because of its high resiliency, this capacity increase<br />
works very well for numerous large site markets such as education<br />
campuses, FTTx deployments, utilities, and city-wide metro networks,"<br />
said Chris Dyke, Sales Director UK & Ireland at Allied Telesis.<br />
Elevated 2.5G performance for SBs and prosumers<br />
Zyxel Networks has launched the XMG1915 series, a family of<br />
smart managed switches designed for small businesses (SBs)<br />
and professional home users (prosumers). Available in 8 and 16-<br />
port models, the XMG1915 series provide 2.5 Multi-Gigabit<br />
Ethernet capability across all ports. There are also 10G uplinks<br />
for connections to the network core, and PoE++ options that will<br />
provide as much as 60W to a connected device. Flexible cloud<br />
management makes the switches easy to deploy and manage.<br />
Kell Lin, Senior Associate Vice President of Zyxel Networking<br />
Strategic Business Unit, said: "Changing work patterns, the<br />
increased bandwidth demands of modern applications and<br />
services, and the growing number of devices being used on the<br />
network edge are a significant challenge. The XMG1915 series<br />
provides a fast, versatile, and cost-effective solution, with the<br />
added benefit of simple deployment and management options<br />
through our Nebula cloud management platform."<br />
McCambridge Duffy saves and modernises with Apogee<br />
McCambridge Duffy, a leading UK insolvency firm, has<br />
partnered with managed workplace services (MWS) provider<br />
Apogee Corporation to boost workplace efficiencies and modernise<br />
its IT infrastructure. Since the collaboration began, the firm has<br />
already reduced a large proportion of its yearly operating costs by<br />
almost half a million pounds. Apogee digitised the operations at<br />
McCambridge Duffy with the implementation of its Managed IT<br />
Services and Digital Document Service. Prior to engaging the MWS<br />
provider, the firm was suffering from up to two IT outages a month,<br />
costing approximately £31,000, which have been reduced to zero.<br />
As a business heavily reliant on paper-based documents, the yearly<br />
costs associated with postage accumulating to £60,000 have been<br />
cut down to £8,400. McCambridge Duffy has also benefitted from<br />
improved efficiency across its workforce. Client caseloads have<br />
almost doubled from 5,000 to 9,500, without needing to increase<br />
headcount, and a meeting of creditors appointment now takes just<br />
7 days to process, down from 45, an 80% reduction.<br />
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