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Ecosystem Provocations - Rethinking Ecosystem Collaboration

Measuring better ways of working - developing metrics for progress

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<strong>Rethinking</strong> ecosystem collaboration<br />

Measuring better ways of working -<br />

Developing metrics for progress<br />

<strong>Ecosystem</strong> <strong>Provocations</strong><br />

Overview<br />

In the vibrant and ever-evolving landscape of African entrepreneurship,<br />

collaboration stands as a critical but often undervalued element.<br />

While there is a lot of discussion about the importance of working<br />

together, as a report by ANDE acknowledges, plenty of rhetoric in this<br />

space exists. Talk, without the walk. We need to get more beyond the<br />

notion of increased cooperation to shift to fully integrate what a<br />

partnership approach means in practice. There are gaps in the necessary<br />

systems, knowledge, and tools to facilitate better ways of work at the<br />

levels needed to achieve both gradual and transformative changes. The<br />

bottom line: these activities can (and should) be managed and measured<br />

more effectively.<br />

The topic of ecosystem collaboration is one we have explored before (see<br />

the dedicated chapter within our African Scalecraft thesis). Here we note<br />

that the prevailing practice of implementing activities remains in silos which<br />

restricts the flourishing of multiplier and network effects that would<br />

exponentially benefit the entire ecosystem. Beyond efficiency and<br />

effectiveness challenges, as well as value for money gains from a donor<br />

lens, substantive value creation opportunities can be derived should critical<br />

synergies between and amongst actors become properly addressed. The<br />

purposely generalised schematic below attempts to illustrate the<br />

differences.<br />

The imperative for measurable collaboration<br />

Source: Systemic Innovation<br />

Despite widespread recognition of the importance of collaboration in<br />

fostering innovation and growth, the mechanisms for measuring the<br />

efficacy and breadth of collaboration, especially among organisations<br />

dedicated to supporting entrepreneurs, remain surprisingly<br />

underdeveloped. The absence of robust, practical metrics to assess<br />

collaboration within entrepreneurial ecosystems not only obscures the true<br />

impact of these efforts but also limits opportunities for strategic<br />

enhancement and resource optimisation.<br />

Organisations that support entrepreneurs, including entrepreneurship<br />

support organisations (ESOs), donors, and other stakeholders, form the<br />

backbone of the entrepreneurial ecosystem support system. Their<br />

collaborative efforts are pivotal in creating a nurturing environment for<br />

high-growth startups, facilitating access to resources, knowledge, and<br />

networks essential for success. Catalysts like ANDE are crucial actors<br />

for convening, but strong measurement frameworks too are too needed<br />

for assessing progress.<br />

Visit: www.systemicinnovation.work<br />

Get in touch: contact@systemicinnovation.work<br />

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Crafting metrics for collaboration<br />

The development of metrics to assess ecosystem collaboration calls for a<br />

comprehensive approach that encompasses both quantitative and<br />

qualitative dimensions. Quantitatively, metrics such as the number of<br />

collaborative initiatives, network connectivity, stakeholder participation<br />

(and network analysis) , and cross-organisation memberships can provide<br />

simple but valuable insights into the scope and scale of collaborative<br />

efforts. These indicators reflect not only the volume of collaborative<br />

activities but also the depth (and breath) of engagement and<br />

interconnectedness within the ecosystem.<br />

Qualitatively, assessing the outcomes of collaboration, stakeholder<br />

satisfaction, innovation generated (co-developed), and the inclusivity of the<br />

ecosystem offers a deeper understanding of the value and effectiveness of<br />

these partnerships. Metrics focusing on (co-)investment success, feedback<br />

from ecosystem participants, and the diversity and inclusivity of the<br />

ecosystem can capture the more nuanced impacts of collaboration to<br />

ensure a more supportive environment.<br />

Multiplier outcome gains await<br />

<strong>Ecosystem</strong> collaboration expert, Ed Morrison (see Strategic Doing) points<br />

to different types of networks that combine to form an ecosystem:<br />

advocacy, learning, and innovating networks. He describes “Innovating<br />

Networks”, which have a particular structure: tight core teams and porous<br />

boundaries - these are the main value generators of an ecosystem.<br />

<strong>Collaboration</strong> between actors is a process of recombinant innovation<br />

among partners who have developed a spirit of mutuality (which is<br />

predicated on moves away from from ‘turf’ towards ‘trust’). These actions<br />

can generate new value by experimenting with recombining the assets<br />

embedded in their networks.<br />

The (projected) multiplier outcomes associated with change (and some of<br />

the associated tools) are indicated in the graphic below. At the top of the<br />

pyramid are the multiplier benefits derived from synthesis of activities<br />

(which is a step beyond collaboration, which itself can too frequently be<br />

thin, loose, transactional, time-bound, and conditional). The ultimate aim is<br />

towards synthesis and interdependence to drive systems gains.<br />

Beyond metrics: envisioning collaborative futures<br />

Levels of Systemic Synergy Source: Dark Matter Labs<br />

The quest for actionable, relevant metrics to gauge collaboration within<br />

entrepreneurial ecosystems transcends the mere quantification of<br />

activities. It is about nurturing meaningful partnerships that drive not only<br />

innovation and economic growth but also inclusivity and sustainability.<br />

Clear, simple benchmarks for collaboration can illuminate the path<br />

forward, guiding strategic improvements and fostering a more<br />

interconnected, effective entrepreneurial landscape. Coordinating an<br />

ecosystem is a challenging endeavour. It demands an understanding of the<br />

various motivations and needs of stakeholders, the ability to foster<br />

relationships, and the skill to facilitate impactful discussions that propel the<br />

network forward.<br />

This also involves securing the commitment of various participants in the<br />

ecosystem. The task of aligning numerous interventions within the<br />

ecosystem to pursue joint or supportive objectives is both lengthy and<br />

complicated. The discourse on developing collaboration metrics is<br />

important but also it challenges us to rethink the foundations of<br />

entrepreneurial support. As ecosystems evolve, so too must our<br />

approaches to measuring and enhancing the collaborative ties that bind<br />

them. By embracing a more nuanced, comprehensive framework for<br />

assessing collaboration, we can unlock new avenues for growth,<br />

innovation, and inclusivity, ensuring a thriving future for entrepreneurs<br />

worldwide.<br />

Acknowledgments: We extend our heartfelt thanks to our systemic colleagues and<br />

ecosystem partners who generously offered their insights and comments on a draft<br />

version. Any mistakes or oversights within this article are solely the responsibility of<br />

the author.<br />

Visit: www.systemicinnovation.work<br />

Get in touch: contact@systemicinnovation.work<br />

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We are a systems change innovation practice.<br />

Solving wicked systemic challenges through a collective<br />

intelligence model that connects people, ideas and insights.

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