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Debtfree Issue 202404 - DB

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SPECIAL<br />

EDITION<br />

SAY I N G<br />

YES<br />

TO LIFE<br />

<strong>Issue</strong> 04 of 2024


EXCELLENCE IS DOING<br />

ORDINARY THINGS<br />

EXTRAORDINARILY<br />

WELL<br />

– John W. Gardner


WHAT MAKES US<br />

EXCELLENT?<br />

/ Unimpaired and automated PDA systems<br />

/ Integration with top-ranked Debt Counsellor systems<br />

/ Best customer support in the country – queries are resolved within 24 hours<br />

/ Strong compliance and best-industry-practice implementation is at our centre<br />

Call Saishen Krishnan<br />

Head of Hyphen PDA | 071 884 7300<br />

Or call our friendly support centre on 011 303 0060 - Option 2<br />

or visit our website www.hyphenpda.co.za


FROM THE EDITOR<br />

In 2008, Jim Carry featured in a film called: Yes<br />

Man. The movie was based on a book about a man<br />

who decides to say yes to everything set before him<br />

for the next 6 months. And so the adventures begin.<br />

From bungie jumping to run ins with the FBI, the<br />

story is silly but funny. What a great concept.<br />

But maybe it has been a while since you felt that you could say<br />

yes to anything. Maybe life has knocked you down so many<br />

times and tried to keep you down that you have had to say not<br />

to a lot of things.<br />

Have you had enough of saying: No?<br />

No to your kids?<br />

No to your friends?<br />

No to opportunities and fun?<br />

No to life?<br />

If you are tired of all the Nos in your life then its time for Yes.<br />

This issue we delve into how debt review can help you adopt<br />

a yes mentality. How it can change your financial situation so<br />

much that you are finally able to say yes.


Of course, saying yes should also come with its limits. Jim Carry<br />

broke 3 ribs during filming because he started saying yes to<br />

doing his own stunts (best left to Jackie Chan perhaps?).<br />

We take a look at how debt review changes lives for the best.<br />

We also catch up on local and international finance news, get<br />

some advice on what to do if you need a little extra cash each<br />

month (inflation is a thing after all) and whether debt review<br />

means no more problems ever (Hint: it doesn’t).<br />

So, if you have been feeling a bit overwhelmed we hope this<br />

issue helps you think about your situation in a more positive<br />

way, we hope it keeps you motivated, we hope it equips you for<br />

when things get a bit tricky.<br />

Ultimately, we hope it helps you get debt free.


FROM THE<br />

DESK<br />

MORE CONSUMERS SEEK HELP<br />

TO COUNTER HIGH INFLATION,<br />

INTEREST RATES, STAGNANT<br />

INCOME<br />

Demand for debt counselling<br />

increases by 22%<br />

Subscriptions for online debtmanagement<br />

services up by 30%<br />

Persistently high interest rates and inflation<br />

– especially food inflation - continue to<br />

erode consumers’ disposable income, while<br />

a lack of any meaningful economic growth is<br />

constraining salaries.


Despite this, debt-to-annual-income ratio has remained stable for the<br />

past three quarters at 107%. While lower than 2023 levels, this is still<br />

high.<br />

These are some of the findings from DebtBusters’ Q1 2024 Debt<br />

Index. The quarterly analysis of data from debt-counselling applicants<br />

also found that demand for debt management increased, with<br />

debt-counselling enquiries rising by 22% and the use of online debt<br />

management services up by 30% compared to the same period last<br />

year.<br />

Benay Sager, executive head of DebtBusters, says although the<br />

improvement in overall debt levels combined with consistent monthly<br />

debt repayment trends are positive, the impact of increased interest<br />

rates on asset-linked debt is particularly evident in the 40+ age<br />

category.<br />

The average interest rate for a bond has increased from 8.3% per<br />

annum in Q4 2020 to 12.3% in Q1 2024. For a R1.5million bond this<br />

adds an extra R4 000 per month to the repayment amount.<br />

“What also continues to be apparent is how<br />

higher-income earners are using credit to offset<br />

the dual impact of inflation and interest rates<br />

- now 475 basis points higher than in 2020.<br />

These consumers typically have more shortterm<br />

loans than those in other income bands<br />

and devote a greater proportion of their income<br />

to repaying debt.”


Compared to the same period in 2016, when DebtBusters first began<br />

analysing the data, the Q1 2024 Debt Index found:<br />

• Purchasing power has diminished by 47%. Nominal incomes are<br />

1% lower than in 2016 while the cumulative impact of inflation<br />

over the eight years is 48%. While some income groups saw<br />

real increase in incomes, on average the trend was slightly<br />

downwards.<br />

• The debt-service burden is high, with the average debtcounselling<br />

applicant using 62% of net income to repay debt.<br />

The situation is worse amongst higher income earners. The<br />

debt-to-income ratio for people taking home more than R20<br />

000 per month is 127%, while it is 172% for those earning R35<br />

000 or more. These ratios are at or close to the highest ever.<br />

• Top earners have unsustainably high levels of unsecured debt.<br />

While average unsecured debt levels are up 14% compared to<br />

2016, this is lower than recent quarters and is a welcome trend.<br />

What is concerning is that for people earning R35 000 and more,<br />

unsecured debt levels are 41% higher. This is in line with inflation<br />

and indicates that without meaningful salary increases these<br />

consumers are using debt to supplement their income. The<br />

average interest rate for unsecured debt is now at an eight-year<br />

high of 25.7% per annum.<br />

Sager says that the growth in debt counselling enquiries and use<br />

of online debt management tools is positive as it indicates more<br />

consumers are trying to become financially sustainable.<br />

Last year the free subscriber base for online debt management tools<br />

on www.debtbusters.co.za grew by 82% compared to 2022. These


include Debt Radar, which assists subscribers to manage their debt.<br />

A new tool, the Debt Sustainability Indicator shows subscribers the<br />

percentage of their income required for debt repayments and how to<br />

make the ratio more sustainable.<br />

For those consumers who successfully apply for debt counselling,<br />

unsecured interest rates can be reduced by over 90%, from an<br />

average of 25.7% to ~2.6% per annum. This allows expensive debt to<br />

be paid back faster.<br />

Vehicle debt and balloon payments can be serviced over a meaningful<br />

period, with the average financed vehicle interest rate of 15.4% per<br />

annum negotiated down to a more manageable level.<br />

Sager says the number of people successfully completing debt<br />

counselling has increased tenfold since 2016. Those who obtained<br />

clearance certificates during the first quarter of 2024 paid back over<br />

R600 million worth of debt to creditors while they were in debt<br />

counselling.


My advice to toddlers<br />

is to start saving<br />

your money<br />

now...<br />

~ SHAFEEQ


No more debt-stress.<br />

Let’s get it sorted.<br />

We’ll get your interest rates right down. You’ll<br />

make one consolidated payment a month. You’ll<br />

have more cash to live on. Your assets will be<br />

legally protected. Sorted.<br />

0861 365 910<br />

www.debtbusters.co.za<br />

info@debtbusters.co.za<br />

NCRDC2484


DEBT REVIEW<br />

DON’T TAKE ON DEBT FOR<br />

OTHER PEOPLE<br />

If a family member or friend asks you to<br />

take on debt for them or to loan them<br />

money that you need to pay your existing<br />

debt, you may want to help them.<br />

However, there are many credit providers<br />

in South Africa.<br />

Another option is to introduce them to<br />

your Debt Counsellor.


CONTENTS<br />

SAYING YES TO LIFE<br />

WHEN THINGS<br />

DON’T GO<br />

EXACTLY TO PLAN<br />

SIMPLE SIDE<br />

HUSTLES TO<br />

HELP MAKE<br />

ENDS MEET<br />

NEWS<br />

DISCLAIMER<br />

<strong>Debtfree</strong> Magazine considers its sources reliable and verifies as<br />

much information as possible. However, reporting inaccuracies<br />

can occur, consequently readers using this information do so<br />

at their own risk. <strong>Debtfree</strong> Magazine makes content available<br />

with the understanding that the publisher is not rendering legal<br />

services or financial advice. Although persons and companies<br />

mentioned herein are believed to be reputable, neither<br />

<strong>Debtfree</strong> Magazine nor any of its employees, sales executives<br />

or contributors accept any responsibility whatsoever for their<br />

activities. <strong>Debtfree</strong> Magazine contains material supplied to<br />

us by advertisers which does not necessarily reflect the views<br />

and opinions of the <strong>Debtfree</strong> Magazine team. No person,<br />

organization or party can copy or re-produce the content<br />

on this site and/or magazine or any part of this publication<br />

without a written consent from the editors’ panel and the<br />

author of the content, as applicable. <strong>Debtfree</strong> Magazine,<br />

authors and contributors reserve their rights with regards to<br />

copyright of their work.


SAY I N G<br />

YES<br />

TO LIFE


SAYING YES TO LIFE<br />

DEBT REVIEW MEANS SAYING<br />

YES TO LIFE<br />

Have you ever found yourself in a<br />

situation where you had to say "no"<br />

to things you really want or need?<br />

Maybe it’s skipping out on dinner plans<br />

with friends because you just can’t afford<br />

it, or telling your kids they can’t join their<br />

classmates on a fun outing because the<br />

budget is just too tight.<br />

It’s tough having to turn down opportunities<br />

and experiences because of financial<br />

constraints.<br />

Your life can be all about saying: “no”. It can<br />

leave you feeling frustrated and depressed.<br />

So, how can you change a No into a Yes?


SAYING YES TO LIFE<br />

DEBT REVIEW CAN TURN<br />

NO’S INTO YES<br />

Debt review is a way for financially<br />

stressed consumers to make an<br />

arrangement through the courts<br />

to adjust their debt repayments<br />

to something they can actually,<br />

realistically afford each month.<br />

With the help of a NCR registered Debt<br />

Counsellor consumers can adjust both their<br />

spending on monthly needs as well as their<br />

debts.<br />

Debt review has the power to change your life<br />

from saying “no” to saying “yes”.<br />

How?


SAYING YES TO LIFE<br />

SAY<br />

YES TO LIFE<br />

With debt review, you get a clear realistic plan for your<br />

money.<br />

It helps you (1) pay your debts, (2) cover what you need each month<br />

and (3) still have a little left over for some fun. In the past, you may<br />

have had no idea where your money was going. You may have had a<br />

lot more ‘month than your money’. Maybe making up a budget was<br />

scary because you knew the figures would not add up and that would<br />

just make you even more stressed.<br />

Debt review changes that. Once you enter debt review you will now<br />

have a detailed budget to work with. You will sit with a trained expert<br />

who can help you think about all the things you need and even the<br />

things you have forgotten about or given up on long ago.<br />

Perhaps you have been driving around in your car without insurance.<br />

Maybe you never saved anything towards changing tyres or servicing<br />

your vehicle. When you enter debt review, that changes.<br />

Part of the budget your Debt Counsellor helps you create will be for<br />

upcoming expenses for the kids, the car, doctors’ visits and yes, even<br />

saving something each month. Debt review is not just about paying<br />

off debt; it’s about reclaiming control over your finances and having<br />

the flexibility to enjoy life without


SAYING YES TO LIFE<br />

SAY YES TO<br />

OPPORTUNITIES<br />

Debt review has the power to open up new possibilities<br />

that you previously had to say no to.<br />

When you have to use every available cent to buy food, pay for<br />

electricity, get data and then decide which of your creditors gets<br />

money this month, there is little left over to even try improve your<br />

situation.<br />

This changes once you enter debt review.<br />

Because you are now not focused solely on trying to juggle all your<br />

credit providers (and avoiding those who you owe money to), you will<br />

now have greater freedom and mental bandwidth.<br />

This means that you can start to do things like starting a small side<br />

hustle or furthering your education. You have the ability to begin to<br />

say yes to opportunities that come your way.


SAYING YES TO LIFE<br />

SAY YES TO A MORE<br />

SECURE FUTURE<br />

It is easy to get trapped into a cycle of using credit to<br />

pay off existing credit.<br />

As the debt spiral gets worse and worse, some consumers are left<br />

taking out monthly pay day loans just to keep their head above water.<br />

There is no room to think far ahead at what lies ahead.<br />

But we all realise that thinking about our long term financial health is<br />

something we should be doing. But it’s hard to think about building<br />

wealth or retirement when you are struggling to put food on the table.<br />

This changes with debt review.<br />

Debt review is a stepping stone to a better future. Step one is to gain<br />

control of your debt situation. Step two is to pay off your existing debt<br />

and then step 3 is about building for the future.<br />

With careful planning, you can set and achieve long term goals, like<br />

buying a home or saving for retirement.


SAYING YES TO LIFE<br />

SAYING “YES”<br />

RESPONSIBLY<br />

While debt review gives you more<br />

freedom, it is important to spend<br />

wisely. You can’t just fall into a<br />

pattern of over spending and being<br />

reckless.<br />

While in debt review one of the best things you<br />

learn to do is to stick to your budget and think<br />

carefully before buying things you don’t need.<br />

In the past you may have had a habit of<br />

spending now and worrying about the paying<br />

part in the future. Using credit can be fun, its<br />

true. But debt review can teach you to be more<br />

responsible and really think about your needs<br />

and wants more clearly.<br />

With debt review, you can learn to control<br />

your impulses and spend wisely. It’s about<br />

saying “yes” to the right things and “no” to<br />

unnecessary expenses.


SAYING YES TO LIFE<br />

YES YES<br />

YES<br />

If you are tired of saying “no” then<br />

debt review can change your life to a<br />

world of “yes”.<br />

Yes to the kids when they ask to go to that after<br />

school activity. Yes, to friends when they invite<br />

you out. Yes, to future opportunities.<br />

Debt review offers more than just a way to<br />

make ends meet, it’s a pathway to a life filled<br />

with possibilities.<br />

By making responsible choices, seizing the<br />

right opportunities, and building towards<br />

a brighter future, you can transform your<br />

financial outlook and say "yes" to the life you<br />

deserve.


WHEN THINGS<br />

DON’T GO<br />

EXACTLY TO<br />

PLAN


WHEN THINGS DON’T GO EXACTLY TO PLAN<br />

IT WON’T ALWAYS BE<br />

SMOOTH<br />

SAILING<br />

Entering debt review is a BIG step in<br />

taking control of your money and<br />

getting a handle on your debt.<br />

But just because you have made this big step in<br />

the right direction, it does not guarantee that it<br />

will now be smooth sailing and no challenges<br />

will come your way.<br />

Most people are in debt review for 3 to 5 years.<br />

That’s plenty of time for challenges to crop up,<br />

even if you are working hard to keep things on<br />

track.<br />

The good news is that when something<br />

unexpected does come along, you now have<br />

an amazing additional resource that you didn’t<br />

have in the past: Your Debt Counsellor.<br />

Your Debt Counsellor is there to help you (and<br />

your creditors) deal with any bumps in the road.


WHEN THINGS DON’T GO EXACTLY TO PLAN<br />

WHEN PROBLEMS<br />

COME UP<br />

Even if you are in debt review and no longer have credit<br />

providers hounding you all day for payments, you can<br />

still face tough times.<br />

Unexpected bills, changes in your income, or weird demands from<br />

your creditors can happen and will cause you stress. When these<br />

problems come up, it might be tempting to return to familiar habits,<br />

like just ignoring the problem or trying to hide the problem from your<br />

family.<br />

eg. Imagine you’re hit with a big medical bill that you didn’t<br />

see coming. It can throw off your entire well planned budget,<br />

and leave you feeling overwhelmed. So, what do you do? Stop<br />

answering the phone in case it is the doctor’s office calling, or<br />

maybe just refuse to open any bills from the hospital?


WHEN THINGS DON’T GO EXACTLY TO PLAN<br />

YOU CAN’T JUST STICK<br />

YOUR HEAD<br />

IN THE SAND<br />

Before you began debt review,<br />

ignoring money problems might have<br />

seemed like the easiest thing to do.<br />

But if you fall back into that bad habit while<br />

in debt review, it will make things worse.<br />

Missing debt repayments or ignoring weird<br />

correspondence from creditors can derail<br />

your entire debt review, if you don’t deal with<br />

problems quickly.<br />

eg. Let’s say you ignore a letter from<br />

one of your creditors asking for a<br />

different payment. If you don’t respond<br />

because you think that while you are in<br />

debt review they can’t touch you, they<br />

might still take legal action against you,<br />

which could make your debt situation<br />

super complicated.


WHEN THINGS DON’T GO EXACTLY TO PLAN<br />

TALK TO YOUR<br />

DEBT COUNSELLOR<br />

Before you began debt review, you probably tried to<br />

sort out all your debt problems on your own, that was<br />

no doubt stressful.<br />

But now that you have begun the process, the good news is that you<br />

finally have a debt expert on speed dial.<br />

Talking things through is often the key to making debt review work.<br />

Your Debt Counsellor isn’t just there to pass messages along – they’re<br />

on your side and want to help you make your debt review work.<br />

All Debt Counsellors, and even the credit providers, know that<br />

sometimes the unexpected happens, and they’re here to help you<br />

navigate through them. Being honest and talking about your challenges<br />

can get you the help and guidance you need.<br />

eg. If you or a family member have lost their job or you have<br />

had a big drop in income, don’t keep it to yourself. Your Debt<br />

Counsellor can work with you and your credit providers to<br />

temporarily adjust your debt repayment plan until you’re back<br />

on your feet.


WHEN THINGS DON’T GO EXACTLY TO PLAN<br />

WHAT YOU NEED TO DO WHEN<br />

PROBLEMS COME UP<br />

When problems come up during debt review, it’s<br />

important to take action.<br />

You may need to make some big changes to keep things on track and you<br />

need to be willing to try meet the credit providers’ half-way, if possible.<br />

First, talk to your Debt Counsellor as soon as you notice a problem.<br />

They have the know-how and resources to help you through tough<br />

times to keep your plan on track. They may have great budgeting<br />

suggestions to help cut costs temporarily.<br />

They can send a special form (called a Form 17.3) with information<br />

about your situation to all your creditors. You may need to give them<br />

copies of invoices or quotes for repairs or ‘whatever’ to add to the<br />

form so they understand clearly. Once that is sent, then hopefully a<br />

temporary plan can be made.<br />

Next, consider ways to adjust your current situation (even if just for a<br />

short while) to try keep your debt repayment plan in place.<br />

Don’t panic and make bad decisions, get advice.


WHEN THINGS DON’T GO EXACTLY TO PLAN<br />

LIFE<br />

HAPPENS<br />

Facing challenges during debt review is totally normal.<br />

Life happens, but it’s how you deal with the problems<br />

that counts.<br />

By being open and working together with your Debt Counsellor<br />

and credit providers, you can overcome obstacles and keep moving<br />

towards a debt free future.<br />

Remember, your Debt Counsellor is on your side, and wants to see you<br />

succeed, even when things get tough. Credit providers also know that<br />

life can be tricky. They just like to have time to think about any possible<br />

change to the repayment plan.<br />

So, pick up that phone the moment you see troubles coming.


DEBT REVIEW<br />

DO YOU KNOW YOUR DEBT<br />

COUNSELLORS NAME?<br />

It sounds like a simple thing but actually many<br />

people who are in debt review are not familiar<br />

with their actual Debt Counsellors name. They are<br />

perhaps more familiar with the debt counselling<br />

practice name or the name of their PDA who they<br />

use to make payments each month.<br />

It is important to be able to pick up the phone<br />

and ask to speak to your Debt Counsellor if things<br />

get tricky.<br />

Be sure to know your Debt Counsellors name.


YOU CAN<br />

DO IT!<br />

Debt review is not easy but it is also not impossible.<br />

Hundreds of thousands of people have used the<br />

process to get out of debt and you can to.<br />

If you would like to hear from some of the people who have<br />

successfully completed the process then you can check out this<br />

podcast which is all about debt review success:<br />

www.debtreviewwithdummies.co.za<br />

There are interviews with all sorts of people like:<br />

• A Hard Working Single Mom<br />

• A High Profile Businessman<br />

• A Radio DJ<br />

• Someone who fell for the “get out of debt review scams”<br />

• Someone who took a really long time in debt review<br />

• Someone who started a new job and things didn’t work out<br />

Their success stories show that anyone can complete debt review<br />

if they just stick with the process and work closely with their Debt<br />

Counsellor.<br />

Why not give the podcast a listen and see how they did it?


SIMPLE SIDE<br />

HUSTLES TO<br />

HELP MAKE<br />

ENDS MEET


SIMPLE SIDE HUSTLES TO HELP MAKE ENDS MEET<br />

THE PINCH IS<br />

REAL<br />

In today’s tough times, many South<br />

Africans are feeling the pinch of<br />

rising prices and bills.<br />

As a result, many have entered debt review to<br />

help make things more manageable and still<br />

pay off what they owe.<br />

But if your pay check isn’t stretching as far as<br />

it used to, you might want to consider ways<br />

to bring in some extra cash, to keep up with<br />

rising costs.<br />

That’s where side hustles come in.


SIMPLE SIDE HUSTLES TO HELP MAKE ENDS MEET<br />

KEEP IT<br />

SIMPLE<br />

A side hustle is a great way to supplement your<br />

income, and help you cover any new expenses or save<br />

towards future expenses. It can also be a great way to<br />

speed up your debt repayment plan. Why not get out<br />

of debt sooner?<br />

You might be thinking, I don’t have a lot of free time or money to start<br />

something new. You might immediately picture yourself driving all<br />

weekend for Uber or dropping of meals at midnight for Mr D.<br />

While those are options, the good news is that a side hustle does<br />

not need to be something that uses all your free time, and keeps you<br />

from your family, these days many options require hardly any seed<br />

money.<br />

A side hustle does not need to be complicated, clever or ground<br />

breaking. You can do what a lot of other people are already doing,<br />

and still make extra cash each month.<br />

Let’s look at 3 examples of easy side hustle ideas that won’t break the<br />

bank or keep you out all night.


SIMPLE SIDE HUSTLES TO HELP MAKE ENDS MEET<br />

PET<br />

SITTING<br />

More people in South Africa are<br />

getting pets, which means there’s a<br />

growing need for pet sitters.<br />

Taking care of pets while their owners are<br />

away can be a fun and flexible way to earn<br />

money. Whether it’s walking dogs, feeding<br />

cats, or staying overnight with pets, there are<br />

plenty of opportunities to help out that won’t<br />

interfere with your normal work obligations.<br />

To start pet sitting, all you need is a love of<br />

animals and a reliable reputation. You can<br />

spread the word through friends and family, or<br />

use online platforms that connect pet owners<br />

with sitters. You will be surprised at the<br />

demand once you start. With minimal costs<br />

upfront other than your time, pet sitting is a<br />

low-risk way to make some extra cash.


SIMPLE SIDE HUSTLES TO HELP MAKE ENDS MEET<br />

SELLING<br />

ONLINE<br />

The internet has made it easier than ever to sell things<br />

online, and there are lots of platforms to choose<br />

from; Takealot, Facebook Marketplace or YAGA, you<br />

can reach a wide audience without ever leaving your<br />

home.<br />

Getting set up takes a few minutes and these platforms have made it<br />

easier than ever to use their services.<br />

From homemade crafts to second hand items, there’s a market for<br />

just about anything online.<br />

You can scratch around in those old boxes in your cupboard or<br />

garage and start by listing items you already own, but don’t use or<br />

making things to sell.<br />

It’s a simple way to turn clutter into cash and boost your income with<br />

little investment.


SIMPLE SIDE HUSTLES TO HELP MAKE ENDS MEET<br />

LET THEM<br />

EAT CAKE<br />

If you love to bake, why not turn<br />

your passion into a side hustle?<br />

Homemade baked goods are always in<br />

demand, and you can sell them from the<br />

comfort of your own kitchen.<br />

Starting a home-based baking business<br />

doesn’t require much money upfront. With<br />

basic ingredients and equipment, you can<br />

whip up delicious treats to sell to friends,<br />

family, and neighbours.<br />

Once you get going, you can also try selling<br />

at local markets or events for extra exposure.<br />

Hand out a few fliers while you are there, and<br />

people will soon be Whatsapping you with<br />

requests.<br />

A bonus is that you get to eat any left overs or<br />

items people don’t buy.


SIMPLE SIDE HUSTLES TO HELP MAKE ENDS MEET<br />

NO HASSLE<br />

HUSTLES<br />

Side hustles are a great way to<br />

make some extra money and ease<br />

financial stress. Whether you’re pet<br />

sitting, selling online, or baking from<br />

home, there are plenty of options to<br />

choose from.<br />

Ask yourself, what’s missing in your area?<br />

What’s slightly inconvenient for most people?<br />

What do people in your area not have time or<br />

resources to do? Maybe you can fill that gap<br />

and make a few bucks.<br />

With a bit of creativity and determination, you<br />

can boost your income and make ends meet<br />

in no time, by starting a simple side hustle.


LIVING ON LESS:<br />

CHANGING<br />

YOUR<br />

MINDSET


CHANGING YOUR MINDSET<br />

WHEN YOUR<br />

CIRCUMSTANCES<br />

CHANGE<br />

One of the reasons why people let<br />

their financial situation spiral out of<br />

control for so long before getting<br />

help is often because it is hard to<br />

adjust the way we think about debt<br />

problems.<br />

The truth is, if you are drowning in debt,you<br />

need professional help. Don’t delay. Would<br />

you turn down a space on a life raft if you<br />

were in the middle of the ocean?<br />

Of course not, that would be foolish. The<br />

same applies to getting help with your debt.


CHANGING YOUR MINDSET<br />

GETTING PROFESSIONAL<br />

ASSISTANCE<br />

Many people feel that asking for<br />

help is a sign of weakness. They<br />

would rather suffer and make<br />

their situation worse than get a<br />

professional to help them with their<br />

financial situation. This is, of course,<br />

different to how they deal with<br />

other similar situations.<br />

If they are ill or have a sudden change of<br />

medical situation, the very same person will<br />

not hesitate to go to a professional health care<br />

worker for assistance.<br />

If they have teeth pain they will not hesitate to<br />

go to a dentist. If their problems or symptoms<br />

lasted more than a day or two and after<br />

googling their symptoms they will soon pick<br />

up the phone and make a doctors or dentists<br />

appointment.


Getting financial advice (from a Debt<br />

Counsellor, for example) is also a sound<br />

course of action when a situation cannot be<br />

effectively handled yourself.<br />

What would be a poor decision is getting such<br />

advice or help from unregistered individuals<br />

who could potentially make things worse.<br />

Always deal with professional, properly<br />

trained and registered Debt Counsellors. The<br />

National Credit Regulator has a database of<br />

contact details on their site of all registered<br />

Debt Counsellors.<br />

You can find similar info on<br />

www.debtreviewawards.co.za or in the back<br />

of each issue of <strong>Debtfree</strong> Magazine.


CHANGING YOUR MINDSET<br />

THE IMPORTANCE OF<br />

POSITIVITY<br />

Another factor that holds people back from getting<br />

the help and making the changes they need to is an<br />

unfounded optimism that in some totally unrealistic,<br />

undefined and unfounded way their situation will<br />

somehow just “get better”.<br />

While a positive attitude is helpful it does need to be balanced with<br />

an experienced and realistic view of the likelihood of the situation<br />

improving. Many times a more realistic option requires a mental<br />

change.<br />

The change to realizing that you are now earning less and need<br />

to adjust your lifestyle. This is not an easy thing to do. Sadly, many<br />

people who, through circumstance, find their income suddenly<br />

reduced carry on living as if nothing has changed.<br />

They often delay in making needed adjustments to spending for so<br />

long that they make their situation so much more difficult to deal with.<br />

Credit cards get maxed out, loans are used to try to maintain a<br />

lifestyle they can no longer afford. If they were in a hole before they<br />

have now dug down deeper into the hole and made things much<br />

harder to get out of the situation.


CHANGING YOUR MINDSET<br />

A CHANGED<br />

MINDSET<br />

A better, but often difficult,<br />

course of action requires mentally<br />

acknowledging that your situation<br />

has changed and you need to adjust<br />

to match the situation.<br />

It is a simple truth that if your income has<br />

adjusted you will have to adjust your spending<br />

and habits to match how people with this new<br />

level of income spend.<br />

This may require some drastic changes if your<br />

income has dropped drastically. The changes<br />

in your spending need to match the change in<br />

income. The bigger the drop the more you are<br />

going to have to do to offset the change.


BREAKING<br />

NEWS


CRYPTO FIRMS START<br />

TO GET THEIR LICENSES<br />

Due to changes in the law, firms who trade or help trade<br />

in Crypto have had to apply for licenses with the FSCA.<br />

Exchanges and platforms like Zignaly and Luno were<br />

among the first to get licenses as they strive to keep things<br />

above board and keep their clients feeling confident and<br />

happy. Apparently, the organisations are getting Category 2<br />

(Discretionary Financial Service Provider) licenses.<br />

It is hoped these licenses will help regulate this portion of the<br />

industry and better protect consumers using these services.<br />

Over 60 (and the number keep climbing) institutions have<br />

already received their licenses.


NIMBLE NEWS<br />

There has been a slight organisational change at Nimble (who<br />

handle many credit provider accounts what are under debt<br />

review). A new operations manager has been appointed.<br />

Sharonne Dirk (who has a strong background in the debt review<br />

industry) has taken on the role as Operations Manager in the<br />

Nimble Customer Care & Process Recoveries department.<br />

Keep an eye out for a profile interview piece featured on<br />

www.debtfreedigi.co.za in a few weeks time.<br />

(Ps. We will be sure to share news about (former head) Denver<br />

when the time is right.)<br />

In the meantime, feel free to check the Service Directory<br />

Section of the magazine (under credit providers) to find the<br />

current contact and escalation process at Nimble.


NCR CIF TO GET A BOOST?<br />

The National Credit Regulator (NCR) run a forum where<br />

industry participants can give input on guidelines the NCR<br />

issues (non binding but very popular) about various aspects<br />

of the debt review industry.<br />

Due to its nature, things at CIF can run a bit slowly. It seems<br />

though that the NCR want to speed things up and the rumour<br />

is that there may soon be a rather familiar person back at the<br />

NCR helming the discussions more regularly in the months<br />

ahead.<br />

INCREASED COSTS AT NCT<br />

Some debt review matters don’t go to the Magistrates Court,<br />

they are sent to the National Consumer Tribunal (NCT).<br />

Though cheaper for consumers (normally) there are still<br />

costs involved. One such cost recently went up in it’s annual<br />

7.5% increase and the NCT filing fee is now R577.81. This fee<br />

will be explained in advance to consumers and will form part<br />

of the fees agreed to in writing by consumers for their debt<br />

review application.


MEET THE DC PARTNER TEAM<br />

<strong>Debtfree</strong> spent some time with the folks over at DC Partner<br />

PDA and got to ask them all about the last 15 years of their<br />

operations and what it takes to win awards at the annual Debt<br />

Review Awards.<br />

The video series of interviews is now being progressively<br />

released over the two months. If you are a consumer who<br />

makes use of DC Partner as your PDA, why not get to know<br />

some of the team who help distribute your funds each month.<br />

Its always nice to put a face to the name.<br />

You can check out one interview here:<br />

https://debtfreedigi.co.za/debtflix-meet-the-dc-partner-team-mr-finwise/


4 NEW BANKS?<br />

Recently, both Old Mutual Bank and YWBN took big steps<br />

towards launching their banks. Also in the works is the<br />

transition of Postbank to stand alone bank and the Department<br />

of Women, Youth and Persons with Disabilities (DWYPD)<br />

cooperative bank.<br />

Fortunately, DWYPD are thinking of going with a more<br />

catchy name and will be a bit more like a fancy stokvel than<br />

competing directly with Capitec and FNB etc.<br />

What this means is we could soon see 4 new local banks in<br />

South Africa.


DEBT REVIEW<br />

If someone calls offering<br />

a lower repayment<br />

Debt review is a very regulated process. It is based<br />

on simple math. Once the credit providers have<br />

been offered a repayment amount and have<br />

checked the math it is hard to make changes.<br />

Anyone who calls and says they can get you lower<br />

repayments probably just wants you to change your<br />

debt review payment into their own bank account.<br />

And we all know how scams like that work. Once<br />

you pay money to their account, will it ever reach<br />

the credit providers? Unlikely.<br />

So, beware of anyone who says they can reduce your<br />

debt review payment if you change bank details.

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