Lean Study 2008 Nordic service industry - Cordial

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5 … and interviews have been conducted with some major players in each segment Healthcare Retail Banking Telecom & Media Transport & Logistics Other © 2008 Cordial Business Advisers AB
6 Table of contents �� About the study � A few words about Lean � Results of the Lean study y 2008 � Conclusions and reflections � Contact information © 2008 Cordial Business Advisers AB
Page 1 and 2: Lean Study 2008 Nordic service indu
Page 3 and 4: 2 Table of contents �� About th
Page 5: 4 The study includes a wide range o
Page 9 and 10: 8 Lean’s basic principles - Lean
Page 11 and 12: 10 The 7+1 wastes: the manufacturin
Page 13 and 14: 12 There is currently a large inter
Page 15 and 16: 14 Table of contents �� About t
Page 17 and 18: 16 Lean is used by 65% of the compa
Page 19 and 20: 18 Lean puts a greater emphasis on
Page 21 and 22: 20 …but it’s more likely to ach
Page 23 and 24: 22 Greater involvement of employees
Page 25 and 26: 24 There is an equal share in how c
Page 27 and 28: 26 There are challenges and success
Page 29 and 30: 28 Summary of results from the Lean
Page 31 and 32: 30 Quotations from the interviews (
Page 33 and 34: 32 Final conclusions and our reflec
Page 35 and 36: 34 44 interviews have been conducte
Page 37: 36 --------------------------------

Lean Study 2008 Nordic service industry - Cordial

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