Accenture Delivery Centers in Spain

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Spain: Producing Versatile Technology Talent During the past decade, Spain has experienced a strong economic growth cycle. Now buoyed by the health of the country’s financial and corporate infrastructure, growth of the global economy and expanding trade relations, Spain continues to produce new jobs and perform well. Global organizations operating in Europe as well as European companies preferring a nearshore outsourcing arrangement will value the Delivery Centers in Spain for their efficiency and productivity. On the cusp of the outsourcing trend, the Delivery Center in Madrid was established in 1992. Located in Pozuelo de Alarcón, the center focuses on Hostcentric-related offerings and application renewal services for clients. The city’s growing technological and communications infrastructure invites a high concentration of software and IT services companies to locate in the business district. Madrid has several renowned universities and other training capabilities as well. Málaga, a city on the Mediterranean coast, maintains global touch points through a busy international airport and high-speed train. The city offers its citizens a high quality of life paired with a moderate cost of living and is home to both international schools as well as Málaga University. From this prime location, the Accenture Delivery Center in Málaga provides Solutioncentric (Siebel, SAP and Oracle), Netcentric (Microsoft, Java and Business Intelligence) and service-oriented architecture (SOA) services to clients. Accenture has also established delivery centers in Seville, Barcelona and Bilbao to primarily serve the domestic market. These delivery centers capitalize on the regional talent within the country and diversify the outsourcing options available to clients. All three delivery centers offer Hostcentric, Solutioncentric, Netcentric and SOA services via a knowledgeable and trained workforce. As part of a rigorous training program for the Accenture Global Delivery Network, our delivery center professionals in Spain receive training on the Accenture Delivery Suite, an approach that focuses on a set of standardized delivery assets, processes and metrics. The Accenture Delivery Suite helps facilitate service transition, increase application development and management productivity and reliability, and support ongoing operations—all while reducing client risk. Using this approach, the Accenture Delivery Centers in Spain have served 150 clients in 20 countries, with an emphasis on SAP- and Oracle-based solutions for the communications & high tech, banking, retail, oil and utilities industries. Clients include British Telecom, Carrefour, Compañía Española de Petróleos, S.A. (CEPSA), European Aeronautic Defense and Space Company, Fremap, RENFE (the Spanish national railway) and SAP AG. In one client example, the delivery center professionals in Madrid and Málaga are providing Telefónica with maintenance services for more than 100 existing billing, mobile services and supplies applications. Among other things, the delivery center team is working on application renewal (inverse engineering, technical documentation, software quality) and evolutionary maintenance for mainframe and Java C/++ (technical design, support and integration test). Equally important, the two centers are pursuing quality and productivity improvement programs to increase the level of service provided to Telefónica. As these capabilities demonstrate, the Delivery Centers in Spain have the technical and functional experience, broad skills and innovation mindset to help organizations achieve high performance.
Locations Established Madrid 1992 Málaga 1998 Seville 2004 Barcelona 2007 Bilbao 2008 Languages Supported English, French, German and Spanish Capabilities Application Outsourcing Infrastructure Outsourcing Systems Integration Technical Capabilities Delivery Management Host/Server Platform (Mainframe specialty) Host/Server Platform (Midrange AS/400 specialty) Information Management Integration Platform (SOA Technologies) Java Technology Platform Microsoft Platform Oracle SAP Application Renewal Business Intelligence Data Management and Architecture eAI Portal Content Management Offerings System Building Application Maintenance Testing Application Discovery & Application Renewal Certifications CMMI® Level 5 v1.2 ISO® 14001 ISO® 9001: 2000 Infrastructure Management Data center services Communication services Security services Middleware/Enterprise Integration (eAI) BEA Tuxedo, BEA WebLogic Integrator, IBM Websphere, Mercator, Microsoft BizTalk, SeeBeyond, Tibco, Webmethods Netcentric/Web Applications: BEA Commerce Server; BEA Portal Server; Microsoft Commerce Server; Microsoft Content Management Server; Microsoft Share Point; SAP Enterprise Portal Application Servers: BEA Weblogic; WAS; IAS; COM+/MTS; Apache Tomcat; iPlanet Databases: Oracle; Informix; Sql Server; DB2; Ingres Design: BI Designer; Visio; Rational Rose; Together; Enterprise Architect Environment tools/Standards: COM+; J2EE; .Net; JBuilder; Visual Age for Java; JDeveloper; Eclipse; MS Visual Studio; WASD Operating Systems: Windows; Unix (HPUX, AIX, SOLARIS, LINUX); OS2 Programming Languages: Java; C++; C#; Visual C++; Visual Basic; Microsoft.Net; HTML; XML; ASP/ASP.Net; Informix 4GL; Javascript; PL/SQL Project Management: Microsoft Project Server Mainframes Control Language/Scripting: REXX, CLIST; JCL Database Management Systems: IBM- DB2; IBM-IMS/DB; VSAM; Natural ADABAS Local Development Environments: V.A. for COBOL; V.A. for Pacbase; V.A. for PL/I; Natural Lightstorm; Natural New Dimension; DB2.2 UDB Operating Systems: IBM-MVS, IBM- OS/390, IBM-z/OS; IBM-VM/CMS, IBM-z/ VM and IBM-VSE, IBM-z/VSE Programming Languages: Mainframe COBOL; Natural; Pacbase; PL/1 ; Easytrieve Teleprocess Monitors: CICS; IBM-IMS/DC Tools: Local Environment Tools (code generators, testing tools, workflow, quality tools, etc.) Midranges Control Language/Scripting: CLP/400 Database Management Systems: IBM- DB2/400 Operating Systems: IBM-AS/400; IBM- OS/400; IBM-i Programming Languages: Mainframe COBOL/400, RPG & RPG ILE SAP SAP R/3 Functional: FI, CO, SD, MM, PP, MM, PM, WM, QM, HR, WF, APO, CRM, SRM SAP Industrial Solutions: Oil & Gas, Telecommunications, Utilities, Banking SAP Netweaver: PI(XI), BW, Sap Portal, SEM&IP SAP Tecnhical: ABAP IV, Sapscript, Smartforms, SCI, ALV, EDI/IDOCS, BAPI/ RFC, Interface Architecture, LSMW, IM/3, ITS, Business Connector, Object Oriented ABAP , BI (BW Backend and Frontend, IP), MDM, Portals (BSP, Web Dynpro for Abap and for Java), Business Objects, Code Inspector. Kenan/Clarify Rating (COM, MCAP, CAP, LTP) Billing (BIP, BIF) Clear Call Centre, Clear Support, Clear Sales, Clear logistics DDEditor, UIEditor, Clearbasic Policies & Customer, Product Manager Programming languages: Pro*C, C, Scripting Unix, Oracle, PL/SQL, .NET, Visual Basic, Java, Sybase, iSQL, DOC1, billing, rating, formatting, catalogue customization. Oracle Oracle eBusiness Suite (CRM, Financials, HR, Manufacturing, OM, Retek) Programming languages: PL/SQL, Pro*C, Java, Javascript, HTML, XML Oracle Business Intelligence (Oracle Warehouse Builder, Oracle BI Suite, Oracle Discoverer) Oracle Developer (Forms Builder, Reports Builder) Oracle Technical Architecture SOA WebMethods, SAP, SUN SOA Suite (Seebeyond), Oracle SOA Suite (JDeveloper, Business Rule, ESB, BPEL, WSM, BAM), TIBCO, Biztalk, WebSphere, BEA Aqualogic Suite, IWAY
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