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Shopping Centres Refurbishment and Redevelopment

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Case study<br />

<strong>Shopping</strong> centre redevelopment<br />

Regent Arcade Cheltenham, UK<br />

Project: Regent Arcade, Cheltenham<br />

Owner: Canada Life (long leaseholder)<br />

Location: Cheltenham, UK<br />

Opening: November 2009<br />

Managed by DTZ: from 2002<br />

Number of Tenants: 68<br />

Main Tenants: anchor – BHS with over 60 stores<br />

<strong>and</strong> 7 restaurants<br />

Situation before redevelopment<br />

• Centre suffers from poorly designed entrance atrium <strong>and</strong><br />

low ceilings with poor quality finishes <strong>and</strong> restricted daylight<br />

• Units towards front of the centre are poorly configured<br />

with low visibility from the high street into the main arcade<br />

• Ongoing requirement in the town from national retailers<br />

for flexible <strong>and</strong> well configured space; existing units are<br />

too small <strong>and</strong> lacking depth<br />

• Risk of losing tenants to the nearby Beechwood <strong>Shopping</strong><br />

Centre thus restricting trade <strong>and</strong> future rental growth.<br />

Main goals<br />

• <strong>Refurbishment</strong> <strong>and</strong> frontage redevelopment<br />

• To refurbish <strong>and</strong> redevelop the existing shopping centre<br />

to provide high quality retail space to anchor the front<br />

of the scheme with a view to maintaining the scheme’s<br />

dominance within the town <strong>and</strong> ensure its long term viability<br />

• To provide the client with management <strong>and</strong> leasing<br />

advice as well as advising on the negotiations with the<br />

council to secure a regear of their headlease.<br />

Results<br />

• Planning permission for a new frontage has been obtained<br />

• This involved significant consultation <strong>and</strong> design work<br />

to ensure that the development was appropriate for the<br />

historic town centre<br />

• DTZ advised on the commercial aspects (feasibility,<br />

viability, leasing <strong>and</strong> design development) of the frontage<br />

redevelopment to ensure that the highest quality retail<br />

units were designed having regard to the potential to<br />

change <strong>and</strong> subdivide the space to provide as much<br />

future proofing as possible<br />

• DTZ provided the client with management <strong>and</strong> leasing<br />

advice as well as advising on the negotiations with the<br />

council to secure a regear of the headlease.<br />

<strong>Shopping</strong> <strong>Centres</strong> <strong>Refurbishment</strong> <strong>and</strong> <strong>Redevelopment</strong> 9

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